Report error service is not available

Hello,
I find the following error on several locations in my SIPstack logs on my Edge Server:
ms-diagnostics: 2019;reason="Report error service is not available";source="standard.kressmark.com"
What service is this referring to?
How can we troubleshoot this error message further?
Any additional information about this topic would be appreciated!
/mk
The full INFO message:
L_INFO(TF_PROTOCOL) [0]0A40.1148::03/10/2014-17:14:03.968.000000ad (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(125))$$begin_record
Trace-Correlation-Id: 2161867164
Instance-Id: 000000F0
Direction: incoming;source="internal edge";destination="external edge"
Peer: standard.kressmark.com:5061
Message-Type: response
Start-Line: SIP/2.0 503 Service unavailable
From: "Mattias Kressmark"<sip:[email protected]>;tag=45e334cc8d;epid=8ff7cc2b20
To: <sip:[email protected]>;tag=FD66AF22DAE1582D6D94354611261F35
CSeq: 1 SERVICE
Call-ID: 9316261cef2141d3815a94c386e180d6
Via: SIP/2.0/TLS 17.21.122.15:49348;branch=z9hG4bKB54C0D77.B76658C4DF13234B;branched=FALSE;ms-received-port=49348;ms-received-cid=4600
Via: SIP/2.0/TLS 192.168.1.10:51983;received=81.217.34.250;ms-received-port=51983;ms-received-cid=100
ms-diagnostics: 2019;reason="Report error service is not available";source="standard.kressmark.com"
Server: RTC/4.0
Content-Length: 0
Message-Body: –
$$end_record

Hi,
Did you deploy Monitoring server in your Lync server environment?
Please update to the latest version for Lync server 2010 and then test the issue again.
http://technet.microsoft.com/en-us/lync/dn146015
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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Did you add Gmail's certificate to the trust store? Check this link: Configuring SSL

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# (c) 2003 BEA Systems, Inc. All Rights Reserved.
#eident "@(#) samples/atmi/simpapp/ubbsimple $Revision: 1.5 $"
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#!JOLT1.0^M
add SVC/TOUPPER:vs=1:ex=1:bt=STRING:\^M
bp:pn=STRING:pt=string:pf=167772161:pa=rw:ep:^M
add PKG/SIMPSERV:TOUPPER:^M
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165446.systest!BBL.5691.1.0: 06-10-2010: Tuxedo Version 9.1, 64-bit, Patch Level (none)
165446.systest!BBL.5691.1.0: LIBTUX_CAT:262: INFO: Standard main starting
165446.systest!simpserv.5692.1.0: 06-10-2010: Tuxedo Version 9.1, 64-bit
165446.systest!simpserv.5692.1.0: LIBTUX_CAT:262: INFO: Standard main starting
165446.systest!simpserv.5692.1.0: Welcome to the simple server
165446.systest!JSL.5693.1.0: 06-10-2010: Tuxedo Version 9.1, 64-bit
165446.systest!JSL.5693.1.0: LIBTUX_CAT:262: INFO: Standard main starting
165446.systest!JSL.5693.1.0: INFO: JOLT Listener version-BEA Jolt 9.1
165446.systest!JSL.5693.1.0: JOLT_CAT:1563: "INFO: Serial Number : <454493271161-2664953090480>, Expiration Date : <None>"
165446.systest!JSL.5693.1.0: JOLT_CAT:1564: "INFO: Licensee : <Customer>"
165446.systest!JREPSVR.5694.1.0: 06-10-2010: Tuxedo Version 9.1, 64-bit
165446.systest!JREPSVR.5694.1.0: LIBTUX_CAT:262: INFO: Standard main starting
165446.systest!JREPSVR.5694.1.0: Current version: BEA Jolt 9.1
165446.systest!JREPSVR.5694.1.0: Repository "/shashi/mysimpleapp/simpapp/jrepository" (2 records) is writable.
165446.systest!JRAD.5695.1.0: 06-10-2010: Tuxedo Version 9.1, 64-bit
165446.systest!JRAD.5695.1.0: LIBTUX_CAT:262: INFO: Standard main starting
165446.systest!JRAD.5695.1.0: INFO: JRAD version-BEA Jolt 9.1
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at bea.jolt.admin.JBldDefRec.<init>(jbld.java:138)
at bea.jolt.admin.jbld.main(jbld.java:801)
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3.While running the ToUpper.java given in sample it is giving the exception as follows.
"Exception in thread "main" bea.jolt.ServiceException: Service is not available:TOUPPER
at bea.jolt.JoltRemoteService.init(JoltRemoteService.java:156)
at bea.jolt.JoltRemoteService.<init>(JoltRemoteService.java:112)
at ToUpper.main(ToUpper.java:36)"
Content of ToUpper.java:-
/* Copyright 1996 BEA Systems, Inc. All Rights Reserved */
import bea.jolt.*;
public class ToUpper
public static void main (String[] args)
JoltSession session;
JoltSessionAttributes sattr;
JoltRemoteService toupper;
JoltTransaction trans;
String userName=null;
String userPassword=null;
String appPassword=null;
String userRole="myapp";
String outstr;
sattr = new JoltSessionAttributes();
sattr.setString(sattr.APPADDRESS, "//10.10.100.110:4444");
switch (sattr.checkAuthenticationLevel())
case JoltSessionAttributes.NOAUTH:
break;
case JoltSessionAttributes.APPASSWORD:
appPassword = "appPassword";
break;
case JoltSessionAttributes.USRPASSWORD:
userName = "myname";
userPassword = "mysecret";
appPassword = "appPassword";
break;
sattr.setInt(sattr.IDLETIMEOUT, 300);
session = new JoltSession(sattr, null, null,
null, null);
toupper = new JoltRemoteService ("TOUPPER", session);
toupper.setString("STRING", "hello world");
toupper.call(null);
outstr = toupper.getStringDef("STRING", null);
if (outstr != null)
System.out.println(outstr);
session.endSession();
System.exit(0);
} // end main
} // end ToUpper
Please help me. Thanks in Advance. Waiting for ASAP help.
Regards
Shashi Ranjan

Hi,
As per your suggestion I'm again giving the detail of all the files which I'm using.
tmboot -y output:-
Booting all admin and server processes in /home/oracle/simaapp/tuxconfig
INFO: Oracle Tuxedo, Version 11.1.1.1.0, 32-bit, Patch Level (none)
Booting admin processes ...
exec BBL -A :
     process id=6116 ... Started.
Booting server processes ...
exec TMUSREVT -- -f /home/oracle/simaapp/tmusrevt.dat :
     process id=6117 ... Started.
exec simpserv -A :
     process id=6118 ... Started.
exec JSL -- -n //station1.example.com:7000 -d /dev/tcp :
     process id=6119 ... Started.
exec JREPSVR -- -W -P /home/oracle/simaapp/jrepository :
     process id=6120 ... Started.
exec JRAD -- -l //station1.example.com:5555 -c //station1.example.com:7000 :
     process id=6121 ... Started.
6 processes started.
TMUSREVT.ENV content:-
FIELDTBLS=Usysflds; export FIELDTBLS
FLDTBLDIR=$TUXDIR/udataobj; export FLDTBLDIR
FIELDTBLS32=jrep.f32; export FIELDTBLS32;
FLDTBLDIR=$TUXDIR/udataobj; export FLDTBLDIR;
tux.env content:-
TUXDIR=/u01/tuxedo/tuxedo11gR1; export TUXDIR
JAVA_HOME=$TUXDIR/jre; export JAVA_HOME
JVMLIBS=$JAVA_HOME/lib/i386/server:$JAVA_HOME/jre/bin
PATH=$TUXDIR/bin:$JAVA_HOME/bin:$PATH; export PATH
COBCPY=:$TUXDIR/cobinclude; export COBCPY
COBOPT="-C ANS85 -C ALIGN=8 -C NOIBMCOMP -C TRUNC=ANSI -C OSEXT=cbl"; export COBOPT
SHLIB_PATH=$TUXDIR/lib:$JVMLIBS:$SHLIB_PATH; export SHLIB_PATH
LIBPATH=$TUXDIR/lib:$JVMLIBS:$LIBPATH; export LIBPATH
LD_LIBRARY_PATH=$TUXDIR/lib:$JVMLIBS:$LD_LIBRARY_PATH; export LD_LIBRARY_PATH
WEBJAVADIR=$TUXDIR/udataobj/webgui/java; export WEBJAVADIR
UBBCONFIG content:-
*RESOURCES
IPCKEY 78111
MASTER "station1"
UID 501
GID 501
PERM 0600
MAXACCESSERS 50
MAXACLGROUPS 16384
MAXGTT 100
DOMAINID "simpapp"
MAXGROUPS 100
MAXNETGROUPS 8
MAXMACHINES 256
MAXQUEUES 50
MAXDRT 0
MAXRFT 0
MAXRTDATA 4
MAXSPDATA 33924
MAXSERVERS 50
MAXSERVICES 100
MAXCONV 10
MODEL SHM
LDBAL Y
1,10 Top
CMTRET COMPLETE
MAXBUFTYPE 16
MAXBUFSTYPE 32
SCANUNIT 10
SANITYSCAN 12
DBBLWAIT 2
BBLQUERY 30
BLOCKTIME 6
NOTIFY DIPIN
SYSTEM_ACCESS FASTPATH
MAXINTERFACES 150
MAXOBJECTS 1000
SIGNATURE_AHEAD 3600
SIGNATURE_BEHIND 604800
USIGNAL SIGUSR2
*MACHINES
DEFAULT:
"station1.example.com" LMID="station1"
TUXCONFIG="/home/oracle/simaapp/tuxconfig"
TUXDIR="/u01/tuxedo/tuxedo11gR1"
APPDIR="/home/oracle/simaapp"
TLOGNAME="TLOG"
TLOGSIZE=100
CMPLIMIT="MAXLONG,MAXLONG"
NETLOAD=0
SPINCOUNT=0
MAXACLCACHE=100
MAXOBJECTS=1000
SICACHEENTRIESMAX="500"
MAXWSCLIENTS=4
*GROUPS
GROUP1
LMID=station1 GRPNO=1 OPENINFO=NONE
JSLGROUP LMID=station1 GRPNO=2 OPENINFO=NONE
JSRGROUP LMID=station1 GRPNO=3 OPENINFO=NONE
TMUGROUP LMID=station1 GRPNO=4 OPENINFO=NONE
TMUSREVTGROUP LMID=station1 GRPNO=5 OPENINFO=NONE
*NETGROUPS
*SERVERS
DEFAULT:
CLOPT="-A"
simpserv SRVGRP=GROUP1 SRVID=1
JSL SRVGRP=JSLGROUP SRVID=2
CLOPT=" -- -n //station1.example.com:7000 -d /dev/tcp "
JREPSVR SRVGRP=JSRGROUP SRVID=3
CLOPT=" -- -W -P /home/oracle/simaapp/jrepository "
JRAD SRVGRP=JSLGROUP SRVID=4
CLOPT=" -- -l //station1.example.com:5555 -c //station1.example.com:7000 "
TMUSREVT SRVGRP=TMUSREVTGROUP SRVID=5 GRACE=3600
ENVFILE="/home/oracle/simaapp/TMUSREVT.ENV"
CLOPT=" -- -f /home/oracle/simaapp/tmusrevt.dat "
SEQUENCE=11
*MODULES
*JDBCCONNPOOLS
*SERVICES
TOUPPER
LOAD=50 PRIO=50
BUFTYPE="ALL"
TRANTIME=30
AUTOTRAN=N
AFFINITYSCOPE=SERVER
*INTERFACES
*ROUTING
jrepository content:-
#!JOLT1.0
add SVC/TOUPPER:vs=1:ex=1:bt=STRING:\
bp:pn=STRING:pt=string:pf=167772161:pa=rw:ep:
add PKG/SIMPSERV:TOUPPER:
After exception the content of ULOG:-
175351.station1.example.com!BBL.6116.3086526144.0: 06-13-2010: client high water (0), total client (0)
175351.station1.example.com!BBL.6116.3086526144.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit, Patch Level (none)
175351.station1.example.com!BBL.6116.3086526144.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!TMUSREVT.6117.3086412000.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
175351.station1.example.com!TMUSREVT.6117.3086412000.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!simpserv.6118.3086706368.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
175351.station1.example.com!simpserv.6118.3086706368.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!simpserv.6118.3086706368.0: Welcome to the simple server
175351.station1.example.com!JSL.6119.3086870208.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
175351.station1.example.com!JSL.6119.3086870208.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!JSL.6119.3086870208.0: INFO: JOLT Listener version-Oracle Jolt 11.1.1.1.0
175351.station1.example.com!JREPSVR.6120.3086403264.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
175351.station1.example.com!JREPSVR.6120.3086403264.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!JREPSVR.6120.3086403264.0: Current version: Oracle Jolt 11.1.1.1.0
175351.station1.example.com!JREPSVR.6120.3086403264.0: Repository "/home/oracle/simaapp/jrepository" (2 records) is writable.
175351.station1.example.com!JRAD.6121.3086603968.0: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
175351.station1.example.com!JRAD.6121.3086603968.0: LIBTUX_CAT:262: INFO: Standard main starting
175351.station1.example.com!JRAD.6121.3086603968.0: INFO: JRAD version-Oracle Jolt 11.1.1.1.0
180656.station1.example.com!JRAD.6121.3086603968.0: JRAD_CAT:1526: INFO: JRLY connection is UP
180656.station1.example.com!JSH.6187.3086858464.-2: 06-13-2010: Tuxedo Version 11.1.1.1.0, 32-bit
180656.station1.example.com!JSH.6187.3086858464.-2: JOLT_CAT:1030: "INFO: Jolt Handler joining application"
180656.station1.example.com!JSH.6187.3086858464.-2: INFO: JOLT Handler version-Oracle Jolt 11.1.1.1.0
180657.station1.example.com!JSH.6187.3086858464.-2: JOLT_CAT:1198: "WARN: Forced shutdown of client; user name 'oracle'; client name 'admin'"
Content of stderr:-
tpcall .GETREC failed: TPENOENT - no entry found
tpcall .GETREC failed: TPENOENT - no entry found
tpcall .GETREC failed: TPENOENT - no entry found
tpcall .GETREC failed: TPENOENT - no entry found
services.txt content
service=TOUPPER
export=true
inbuf=STRING
outbuf=STRING
access=inout
The content of jrlyconfig file:-
LOGDIR=/home/oracle/simaapp
ACCESS_LOG=access_log
ERROR_LOG=errorlog
LISTEN=station1.example.com:4444
CONNECT=station1.example.com:5555
then I'm running jrly -f jrlyconfig
The exception occurs when I run the command. "java bea.jolt.admin.jbld //station1:4444 services.txt"
Exception in thread "main" bea.jolt.ServiceException: Service is not available:.GETKEYS
     at bea.jolt.JoltRemoteService.init(JoltRemoteService.java:156)
     at bea.jolt.JoltRemoteService.<init>(JoltRemoteService.java:112)
     at bea.jolt.admin.JSvcPkgTbl.initTable(jbld.java:1010)
     at bea.jolt.admin.JSvcPkgTbl.<init>(jbld.java:990)
     at bea.jolt.admin.JBldDefRec.<init>(jbld.java:138)
     at bea.jolt.admin.jbld.main(jbld.java:801)
similarly when I'm trying to connect through RE.html
the exception is
bea.jolt.ServiceException: Service is not available:.GETKEYS
The output of command JREPSVR -v is
# List of services and corresponding handler functions built into the server
:ADDREC
:DELREC
:FLUSHCACHE
:GARBAGECOLLECT
.GETALL:GETALL
.GETKEYS:GETKEYS
.GETREC:GETREC
.GETSVC:GETSVC
:LOCKREP
.NUMRECS:NUMRECS
Regards,
Shashi Ranjan

Our Redemption service is not available

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