Report exection problem for one user - not able to see the data.

Hello Friends ,
Need some help . I have got the one ticket from bussniess side about the report execution .
Unfortunately , I am also not having authorisation of that report due to sensible data.
Problem - User is executing the report but some how he is not ABLE TO see the data for one company code Hierachy .
I executed the same report through RSSMQ via his user id , and I got the below message.
All value were selected . Hierachy Authorisation cannot be used.
A displayed hierachy requier a hierachy authorisation .
But when i checked his authorisation , I am able to see that he should have authorisation to all the hireachy .
could you please let me know , how can I check more ?
Regards,

after accessing the report , u go to su53 tcode and check the authorization and u can see what is problem in authorization for the that user and u can send the details to secuity team to rectify the issue ,

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