Report "freeze" - while running through Appplication

Hi folks,
we have a report that runs fine through report builder and while running it through application except the one institute.
In that institute, where data amount is even not as large as in testing database (or in any other institute), report freeze after while. When I run that report in this database through report builder then it's quick and without any problem - so I think it's not database problem, but could be some setting on report's server.
We tried to extend cache size from original value 50. After increasing cache size in config file to 600 (in .../reports/conf folder rep_rerver.conf file <property name="cacheSize" value="600"/> ) report runs fine (there were no change in report on in testing data amount during all testing process) . Normal value that we have in other institutions (config files for other databases is 50 - where this amount is enough)
We don't want lo leave this value on 600, but at the moment we don't know what other parameters can have something to do with it.
Any ideas?
Thanks,
Tomas

Hi Sudhir,
Peoplesoft is an OEM Partner of ours and they support their product. We don't have it here so we can't help you.
Please contact PS for support and mark this post as answered.
Don

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