Report is generating very slowly

Hi all, my crystal report is generating very very slowly my report is having many sub reports inside it as well,
see the time difference in the following lines that comes out while generating the report from my Application, please comment how can i solve this
03/26/2014 06:03:47 PM ... Process({User I/F} Priority: 4, user interface)
a RDCReport is getting OLE property "SQLQueryString" with arguments: ()
03/26/2014 06:07:38 PM ... Process({User I/F} Priority: 4, user interface)
Get OLE Property "SQLQueryString" returned: SELECT "TABLE"."COLUMNS" .................... long long query here
No functions or cursors have applied in crystal report but still it is taking too long to generate

hi Muhammad,
what happens if you run the report in the report designer, i.e. crw32?
i would suggest looking at your subreports as running a lot of details level subs in a report is going to be slow. if you've got subs on the details level, one query will be run per subreport on each record, which will eat up a lot of processing.
sometimes subreports can be eliminated as well...for example, if your subreport contains the same tables as your main report, you can get rid of a subreport and substitute it for a cross-tab if you're only showing data in tabular format.
try suppressing all of your subreports as well, and then un-suppress them one at a time, refreshing the report each time a subreport is unsuppressed. perhaps there is one particular subreport that is a problem.
if you only find that your subreport is slow in your application, please post a new discussion to the crystal reports for visual studio forum.
-jamie

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      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 319.21 GB (170.11 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      PIONEER DVD-RW  DVRTS08 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Inc. Keyboard Hub
      Mitsumi Electric Apple Optical USB Mouse
      Apple Inc. Apple Keyboard
      Seagate BUP Slim SL 2 TB
      EFI (disk1s1) <not mounted> : 210 MB
      SEAGATE (disk1s2) /Volumes/SEAGATE : 2.00 TB (1.12 TB free)
      Western Digital Ext HDD 1021 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      time machine backup (disk2s2) /Volumes/time machine backup : 999.86 GB (34.33 GB free)
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Norton Solutions Support/Norton Personal Firewall
      [not loaded] com.symantec.driver.NPF (3.0.3) [Support]
      /System/Library/Extensions
      [not loaded] com.microsoft.driver.MicrosoftKeyboard (5.1) [Support]
      [not loaded] com.microsoft.driver.MicrosoftMouse (5.1) [Support]
      [loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.symantec.kext.ips (3.2f8) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Daemons: ℹ️
      [running] com.seagate.TBDecorator.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.adobe.AdobeCreativeCloud.plist [Support]
      [running] com.brother.LOGINserver.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.seagate.dashboard.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Calendar Application (/Applications/Calendar.app)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.0 [Support]
      Default Browser: Version: 537 - SDK 10.9
      Musicnotes: Version: 1.18.9 [Support]
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Support]
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      Scorch: Version: 6.1.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      BrowserPlus_2.9.8: Version: 2.9.8 [Support]
      Picasa: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      BrowserPlus  [Support]
      Flash Player  [Support]
      Microsoft Keyboard
      Microsoft Mouse
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      SEAGATE: Disk size: 2.00 TB Disk used: 877.11 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 999.86 GB
      Total number of backups: 1
      Oldest backup: 2014-12-16 04:25:50 +0000
      Last backup: 2014-12-16 04:25:50 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 877.11 GB X 3)
    Top Processes by CPU: ℹ️
          7% backupd
          4% mdworker
          4% WindowServer
          0% AppleSpell
          0% ps
    Top Processes by Memory: ℹ️
      165 MB com.apple.WebKit.WebContent
      79 MB Safari
      79 MB Seagate Dashboard
      75 MB Finder
      54 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      45 MB Free RAM
      599 MB Active RAM
      554 MB Inactive RAM
      325 MB Wired RAM
      571 MB Page-ins
      4 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 10:29:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-22295 3_[redacted].crash
      Dec 27, 2014, 10:21:42 PM Self test - passed
      Dec 27, 2014, 02:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-14534 7_[redacted].crash
      Dec 27, 2014, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-07260 5_[redacted].crash
      Dec 26, 2014, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-19214 0_[redacted].crash
      Dec 26, 2014, 01:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-13170 3_[redacted].crash
      Dec 25, 2014, 11:51:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-23514 0_[redacted].crash
      Dec 25, 2014, 09:27:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-21273 3_[redacted].crash
      Dec 25, 2014, 06:48:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2014-12-25-184821_[reda cted].crash
      Dec 25, 2014, 12:00:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-12002 4_[redacted].crash
    So if someone could please explain what this means, or suggest some other ways to find out what is wrong with my Mac, it would be extremely helpful.
    Thanks
    Morgan

    You need to uninstall all Norton Antivirus softwarwe/ utilities.
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    Also, uninstall all Seagate hard drive software.
    In addition, you need to install more RAM into your iMac.
    Your year and model IMac can take a max. total of 8 GBs of RAM.
    I strongly recommend that you purchase and install the maximum amount of RAM.
    Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).

  • My MacBook Pro is running very slowly! Please help!

    Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
    Problem description:
    My MacBook Pro is running very slowly!
    EtreCheck version: 2.1.8 (121)
    Report generated 12 March 2015 3:15:41 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 255
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
    Disk Information: ℹ️
        TOSHIBA MK2555GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Calendar    Application  (/Applications/Calendar.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
        Destinations:
            Michael's HD [Local]
            Total size: 319.73 GB
            Total number of backups: 12
            Oldest backup: 2012-02-08 22:52:31 +0000
            Last backup: 2015-02-24 08:22:40 +0000
            Size of backup disk: Too small
                Backup size 319.73 GB < (Disk used 224.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    WindowServer
             2%    DashboardClient
             0%    AppleSpell
             0%    Dropbox
             0%    fontd
    Top Processes by Memory: ℹ️
        507 MB    firefox
        86 MB    Finder
        64 MB    Preview
        64 MB    WindowServer
        56 MB    Mail
    Virtual Memory Information: ℹ️
        441 MB    Free RAM
        1.36 GB    Active RAM
        809 MB    Inactive RAM
        713 MB    Wired RAM
        14.96 GB    Page-ins
        119 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 11:05:38 AM    Self test - passed
        Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
    Thanks in advance! Mike

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Yosemite running very slowly on new MacBook Pro

    I just bought a new 13" MacBook Pro (not Retina) last month.  When I set it up I copied the data and apps from my 2006 MacBook running Snow Leopard.  When I try to open apps such as Safari or jEdit or Adobe Reader or NeoOffice it seems to wait forever (or at least 30 seconds) to open them.  I thought this would be faster than Snow Leopard, but it's not!
    Should I just back this all up with my SuperDuper and start over?
    Here are my Etrecheck data:
    Problem description:
    Yosemite running very slowly.
    EtreCheck version: 2.1.8 (121)
    Report generated April 17, 2015 at 9:06:04 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 36
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: one day 20:46:11
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Kathryn (disk1) / : 498.89 GB (227.44 GB free)
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/HardwareMonitor.app
        [not loaded]    com.bresink.driver.BRESINKx86Monitoring (4.0) [Click for support]
            /Applications/InsomniaX.app
        [not loaded]    org.binaervarianz.driver.insomnia (1.0.0d1) [Click for support]
        [not loaded]    org.binaervarianz.iokit.insomnia (1.0.0d1) [Click for support]
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
            /Applications/Utilities/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.3) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.increw.kext.speedit (0.32) [Click for support]
        [not loaded]    com.kodak.printer.XXXX.kext (5.3.0) [Click for support]
        [not loaded]    se.coolbook.driver2 (2.1.5) [Click for support]
    Startup Items: ℹ️
        MySQLCOM: Path: /Library/StartupItems/MySQLCOM
        ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.installd.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
        12 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.barebones.textwrangler.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [running]    de.jinx.SmartSleepDaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
    User Login Items: ℹ️
        ChronoSyncBackgrounder    Application  (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        VipRiser    Application  (/Applications/VipRiser.app)
        Cinch    Application  (/Applications/Cinch.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Scorch: Version: 6.1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Click for support]
        DirectorShockwave: Version: 11.0.3r470 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        WidevineMediaTransformer: Version: Unknown [Click for support]
        Mozillaplug: Version: 1.0
        Musicnotes: Version: 1.16.12 [Click for support]
        Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
        MacCouponPrinter: Version: Unknown
        CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        More Internet  [Click for support]
        MySQL  [Click for support]
        SmartSleep  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Kathryn: Disk size: 498.89 GB Disk used: 271.45 GB
        Destinations:
            Time Capsule [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 271.45 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             5%    com.apple.WebKit.Networking
             3%    Mail
             3%    Safari
             2%    Dock
    Top Processes by Memory: ℹ️
        365 MB    com.apple.WebKit.WebContent
        133 MB    Safari
        120 MB    Mail
        47 MB    mdworker
        39 MB    mds_stores
    Virtual Memory Information: ℹ️
        36 MB    Free RAM
        1.05 GB    Active RAM
        1.03 GB    Inactive RAM
        810 MB    Wired RAM
        21.89 GB    Page-ins
        521 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 15, 2015, 12:14:37 PM    Self test - passed
        Apr 14, 2015, 03:59:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155914_[red acted].crash
        Apr 14, 2015, 03:59:10 PM    /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155910_[redacted].crash
        Apr 14, 2015, 12:59:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125936_[red acted].crash
        Apr 14, 2015, 12:59:31 PM    /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125931_[redacted].crash

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    One of the myths that circulate on this site is the myth that the current version of OS X always needs to more than 4 GB of memory to run well. The myth is based on nothing except the fact that some people keep repeating it. Apple is today selling new Macs with 4 GB of memory that can never be upgraded after they leave the factory. Those Macs come with Yosemite preinstalled, and it can never be downgraded to an older version. So if you were to believe the myth, you would also believe that Apple knows that it's selling products that are permanently crippled right out of the box, no matter how they're used. Read this discussion before you spend money on memory that you may not need.
    Some users do need more than 4 GB of memory for full performance. They are running memory-intensive applications, such as photo or video editors, or they're running many programs concurrently, or they have more than one account logged in at the same time. Whether you're one of those users can be determined, in part, by observing the level of memory pressure in the Memory tab of the Activity Monitor window. If the memory pressure graph always stays in the green zone, then a shortage of memory is not causing the problem.
    Even if memory pressure is high, that doesn't necessarily mean that adding more memory will help. If one or more processes has a memory leak—a kind of bug—then adding memory, no matter how much, won't help. It will merely delay the onset of the problem, perhaps only by a few minutes or less. That is very likely the case if you already have more than 4 GB.

  • Macbook Pro Running Very Slowly

    Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
    EtreCheck version: 2.1.8 (121)
    Report generated February 20, 2015 at 11:56:30 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 1000
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.usboverdrive.driver.hid (3.0.1) [Click for support]
        [not loaded]    com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
        [not loaded]    com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
    Startup Items: ℹ️
        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.AOSNotificationOSX.plist [Click for details]
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.barebones.textwrangler.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.bitcasa.BitcasaUI.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    Application  (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        MotoCastUpdater    Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        USBOverdriveHelper    UNKNOWN  (missing value)
        Google Drive    Application  (/Applications/Google Drive.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        BitTorrent    UNKNOWN  (missing value)
        MotoCast    Application Hidden (/Applications/MotoCast.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 20 Check version
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Citrix Online Plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MagicPrefs  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            19%    Google Chrome
             7%    WindowServer
             2%    hidd
             1%    NETGEARGenieDaemon
             0%    Google Drive
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome
        82 MB    Finder
        35 MB    Google Chrome Helper
        34 MB    ocspd
        34 MB    mds_stores
    Virtual Memory Information: ℹ️
        28 MB    Free RAM
        906 MB    Active RAM
        890 MB    Inactive RAM
        1.17 GB    Wired RAM
        39.99 GB    Page-ins
        423 MB    Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • MacBook Pro mid-2012 running very slowly after upgrade to Yosemite

    Problem description:
    MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
    EtreCheck version: 2.0.11 (98)
    Report generated November 30, 2014 at 4:10:51 PM CST
    Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
    Intel HD Graphics 4000 -
    Color LCD 1280 x 800
    DELL 1901FP 1280 x 1024 @ 60 Hz
    System Software: ℹ️
    OS X 10.10.1 (14B25) - Uptime: 16:36:35
    Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
    S.M.A.R.T. Status: Verified
    EFI (disk0s1) <not mounted> : 210 MB
    disk0s2 (disk0s2) <not mounted> : 749.30 GB
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
    Western Digital My Book 640.14 GB
    S.M.A.R.T. Status: Verified
    My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
    HP Officejet J6400 series
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard
    Toshiba External USB 3.0 2 TB
    S.M.A.R.T. Status: Verified
    EFI (disk2s1) <not mounted> : 210 MB
    Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. iPhone
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Applications/Boom.app
    [loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
    /Applications/Toast 10 Titanium/Toast Titanium.app
    [not loaded] com.roxio.BluRaySupport (1.1.6) Support
    [not loaded] com.roxio.TDIXController (1.7) Support
    /Applications/VMware Fusion.app
    [not loaded] com.vmware.kext.vmci (90.4.19) Support
    [not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
    [not loaded] com.vmware.kext.vmnet (0143.58.62) Support
    [not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
    [not loaded] com.vmware.kext.vsockets (90.4.24) Support
    /System/Library/Extensions
    [not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
    [not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
    [not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
    [not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
    [not loaded] com.fklt.driver (1.8.0) Support
    [not loaded] com.novatelwireless.driver.3G (2.2.8) Support
    [not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
    [not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
    [not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
    [not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
    [loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
    /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
    /Users/[redacted]/Downloads/Transmit.app
    [not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
    Startup Items: ℹ️
    ProTec6: Path: /Library/StartupItems/ProTec6
    SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
    Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
    [failed] com.apple.bird.plist
    [failed] com.apple.CallHistoryPluginHelper.plist
    [failed] com.apple.CallHistorySyncHelper.plist
    [failed] com.apple.cloudd.plist
    [failed] com.apple.cmfsyncagent.plist
    [failed] com.apple.coreservices.appleid.authentication.plist
    [failed] com.apple.EscrowSecurityAlert.plist
    [failed] com.apple.icloud.fmfd.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.recentsd.plist
    [failed] com.apple.scopedbookmarkagent.xpc.plist
    [failed] com.apple.spindump_agent.plist
    [failed] com.apple.telephonyutilities.callservicesd.plist
    [failed] com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
    [failed] com.apple.awdd.plist
    [failed] com.apple.ctkd.plist
    [failed] com.apple.icloud.findmydeviced.plist
    [failed] com.apple.ifdreader.plist
    [failed] com.apple.installd.plist
    [failed] com.apple.MobileFileIntegrity.plist
    [failed] com.apple.nehelper.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.periodic-daily.plist
    [failed] com.apple.softwareupdated.plist
    [failed] com.apple.tccd.system.plist
    [failed] com.apple.wdhelper.plist
    [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [failed] com.adobe.CS5ServiceManager.plist Support
    [loaded] com.google.keystone.agent.plist Support
    [loaded] com.oracle.java.Java-Updater.plist Support
    [running] com.wacom.wacomtablet.plist Support
    [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
    [loaded] com.adobe.fpsaud.plist Support
    [invalid?] com.adobe.SwitchBoard.plist Support
    [loaded] com.google.keystone.daemon.plist Support
    [running] com.icyblaze.iDocumentHelper.plist Support
    [loaded] com.microsoft.office.licensing.helper.plist Support
    [loaded] com.oracle.java.Helper-Tool.plist Support
    [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    [loaded] com.roamingclient.cell.mac.roamingclient.plist Support
    [not loaded] com.sierrawireless.SierraReset.plist Support
    [running] com.sierrawireless.SWoCMon.plist Support
    [invalid?] com.sierrawireless.SWoCTool.plist Support
    [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
    User Login Items: ℹ️
    Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
    Boom Application (/Applications/Boom.app)
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    VMware Fusion Helper UNKNOWN (missing value)
    Reminders Application (/Applications/Reminders.app)
    VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
    Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Box Sync Application (/Applications/Box Sync.app)
    Dropbox 3 Application (/Applications/Dropbox 3.app)
    Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    WacomNetscape: Version: 1.1.0-5 Support
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
    WacomSafari: Version: 1.1.0-5 Support
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
    CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
    CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
    DirectorShockwave: Version: 11.6.5r635 Support
    User Internet Plug-ins: ℹ️
    WebEx64: Version: 1.0 - SDK 10.6 Support
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Google Earth Web Plug-in: Version: 7.1 Support
    ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
    Safari Extensions: ℹ️
    Omnibar
    Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    MacFUSE  Support
    NTFS-3G  Support
    Tuxera NTFS  Support
    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Destinations:
    Time Machine Backups [Local]
    Total size: 2.00 TB
    Total number of backups: 64
    Oldest backup: 2013-11-30 08:18:51 +0000
    Last backup: 2014-11-30 05:20:09 +0000
    Size of backup disk: Excellent
    Backup size 2.00 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
        66% backupd
        22% mtmfs
         9% Box Sync
         3% WindowServer
         3% iTunes
    Top Processes by Memory: ℹ️
    735 MB backupd
    129 MB Google Chrome
    86 MB mds_stores
    77 MB iTunes
    69 MB firefox
    Virtual Memory Information: ℹ️
    28 MB Free RAM
    1.65 GB Active RAM
    1.64 GB Inactive RAM
    1.28 GB Wired RAM
    22.18 GB Page-ins
    204 MB Page-outs

    My apologies - this post was duplicated inadvertently. Please use:  MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
    Thanks!

  • Hi, My iMac is running very slowly...please help

    Hi, My iMac is running very slowly; both to start up and opening documents and apps like safari. I'me a simple web, mail and document user. I have run the Entrecheck - see below. Many thanks for any assistance you can offer.
    EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 18:06:10 BST
    Hardware Information:
              iMac (21.5-inch, Mid 2011)
              iMac - model: iMac12,1
              1 2.7 GHz Intel Core i5 CPU: 4 cores
              4 GB RAM
    Video Information:
              AMD Radeon HD 6770M - VRAM: 512 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 3 days 9:24:59
    Disk Information:
              WDC WD1001FALS-403AA0 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (776.99 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              HP Officejet 6500 E709n
              Apple Computer, Inc. IR Receiver
              Apple Internal Memory Card Reader
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19) Support
              [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19) Support
              [kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Problem System Launch Daemons:
              [failed] com.apple.AOSNotificationOSX.plist
              [failed] com.apple.wdhelper.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [not loaded] com.adobe.SwitchBoard.plist Support
              [not loaded] com.logmein.logmeinblanker.plist Support
              [running] com.logmein.logmeinserver.plist Support
              [loaded] com.logmein.raupdate.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [loaded] com.sonos.smbbump.plist Support
              [running] com.trusteer.rooks.rooksd.plist Support
              [running] com.wdc.SmartwareDriveService.plist Support
              [running] com.wdc.WDRAIDDriveService.plist Support
              [running] com.wdc.WDSmartWareService.plist Support
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.hp.help.tocgenerator.plist Support
              [failed] com.logmein.LMILaunchAgentFixer.plist Support
              [running] com.logmein.logmeingui.plist Support
              [running] com.logmein.logmeinguiagent.plist Support
              [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
              [running] com.trusteer.rapport.rapportd.plist Support
              [running] com.wdc.raidmanagerstatusmenu.plist Support
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.facebook.videochat.[redacted].plist Support
              [loaded] com.google.keystone.agent.plist Support
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.660 Support
              Google Earth Web Plug-in: Version: 6.0 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
              AdobePDFViewerNPAPI: Version: 10.1.9 Support
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              DivXBrowserPlugin: Version: 1.4 Support
              LogMeIn: Version: 1.0.660 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              LogMeInSafari32: Version: 1.0.660 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              NP_2020Player_IKEA: Version: 5.0.7.0 Support
              AdobePDFViewer: Version: 10.1.9 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
              Franker: Version: 1.3.1
              Print Plus: Version: 1.1.0.2
              Exposer: Version: 1.1
              Close All Tabs: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              fbplugin_1_0_3: Version: (null) Support
              RealPlayer Plugin: Version: Unknown
    3rd Party Preference Panes:
              Flash Player  Support
              Trusteer Endpoint Protection  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 207.08 GB
              Destinations:
                        MyBook [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Too small
                                  Backup size 0 B < (Disk used 207.08 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   1%          WindowServer
                   0%          softwareupdated
                   0%          mds
                   0%          hidd
                   0%          launchservicesd
    Top Processes by Memory:
              78 MB          com.apple.WebKit.WebContent
              74 MB          Safari
              25 MB          Officejet_6500_E709n__8619E1_
              25 MB          Finder
              20 MB          WindowServer
    Virtual Memory Information:
              202 MB          Free RAM
              642 MB          Active RAM
              470 MB          Inactive RAM
              841 MB          Wired RAM
              4.79 GB          Page-ins
              184 MB          Page-outs

    You have a LOT of crapware installed on your computer. I noticed:
       [loaded] com.sonos.smbbump.plist Support
              [running] com.trusteer.rooks.rooksd.plist Support
              [running] com.wdc.SmartwareDriveService.plist Support
              [running] com.wdc.WDRAIDDriveService.plist Support
              [running] com.wdc.WDSmartWareService.plist Support
    Follow the developers instructions for each app and uninstall. Then restart in Safe Mode and then restart normally and retest.
    OS X does not need third party apps to run well, and WD's software is total garbage and should be ignored. Their external HD's are pretty poor too, the enclosures WD uses tend to create a lot of issues with OS X. I would recommend buying higher quality EHDs, something like OWC Mercury Elite Pro series.

  • MacBook Pro running very slowly, with lots of pinwheeling, especially in Safari

    Here's the Etrecheck report:
    Problem description:
    Mac is running very slowly…especially Safari…lots of pinwheel time.
    EtreCheck version: 2.1.8 (121)
    Report generated March 17, 2015 5:16:05 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 299
    Video Information: ℹ️
        Intel HD Graphics 4000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.8.5 (12F45) - Time since boot: 22:59:8
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (438.20 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
            /System/Library/Extensions
        [loaded]    com.kaspersky.kext.klif (3.0.4d41) [Click for support]
        [loaded]    com.kaspersky.nke (1.6.4d15) [Click for support]
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.accountsd.plist [Click for details]
        [failed]    com.apple.coreservices.appleid.authentication.plist [Click for details]
        [failed]    com.apple.pbs.plist [Click for details]
        [failed]    com.apple.printtool.agent.plist [Click for details]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist [Click for details]
    Launch Agents: ℹ️
        [running]    com.kaspersky.kav.gui.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.kaspersky.kav.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.1
        CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Virtual Keyboard
        URL Advisor
    3rd Party Preference Panes: ℹ️
        BrowserPlus  [Click for support]
        Citrix online plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 61.05 GB
        Destinations:
            Macintosh HD [Local]
            Total size: 500.11 GB
            Total number of backups: 9
            Oldest backup: 2013-09-10 23:44:06 +0000
            Last backup: 2015-03-16 15:01:07 +0000
            Size of backup disk: Adequate
                Backup size 500.11 GB > (Disk used 61.05 GB X 3)
    Top Processes by CPU: ℹ️
             2%    kav
             1%    WindowServer
             0%    Safari
             0%    WebProcess
             0%    kav_agent
    Top Processes by Memory: ℹ️
        1.10 GB    Safari
        558 MB    WebProcess
        129 MB    kav
        86 MB    Mail
        30 MB    WindowServer
    Virtual Memory Information: ℹ️
        450 MB    Free RAM
        1.38 GB    Active RAM
        1.31 GB    Inactive RAM
        1.15 GB    Wired RAM
        4.22 GB    Page-ins
        4.50 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 16, 2015, 06:13:31 PM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My MacBook Air is running very slowly and has difficulty staying connected to wifi networks.

    Problem description:
    My mac is running very slowly and I have difficulty staying connected to wifi networks. I have only used half of my hard drive. My computer was purchased in Canada, where I used it for over a year but now I am living in the US.
    EtreCheck version: 2.1.5 (108)
    Report generated January 11, 2015 at 5:56:14 PM MST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2011) (Verified)
      MacBook Air - model: MacBookAir4,2
      1 1.7 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Not upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:31:38
    Disk Information: ℹ️
      APPLE SSD SM128C disk0 : (121.33 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 120.10 GB (59.92 GB free)
      Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Splashtop Streamer.app
      [not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Support]
      [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
      [not loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) [Support]
      [not loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) [Support]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [not loaded] com.splashtop.streamer-for-root.plist [Support]
      [loaded] com.splashtop.streamer-for-user.plist [Support]
      [not loaded] com.teamviewer.teamviewer.plist [Support]
      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.leapfrog.connect.authdaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.splashtop.streamer-daemon.plist [Support]
      [loaded] com.splashtop.streamer-srioframebuffer.plist [Support]
      [not loaded] com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.leapfrog.connect.monitor.plist [Support]
      [loaded] com.splashtop.streamer-for-user.plist [Support]
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AirDisplayStatusItem Application (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/AirDisplayStatusItem.app)
      Dropbox Application (/Applications/Dropbox.app)
      ScreenCapture Application (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/ScreenCapture.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      WDQuickView Application (/Incompatible Software/WDQuickView.app)
    Internet Plug-ins: ℹ️
      NPDjVu: Version: 6.1.1 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Google Earth Web Plug-in: Version: 5.2 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.5.4 [Support]
      PrintDialogExt: Version: 6.1.1 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      DirectorShockwave: Version: 11.0.3r470 [Support]
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
    3rd Party Preference Panes: ℹ️
      Air Display Preferences  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% fontd
          0% Dropbox
          0% Google Drive
          0% AppleSpell
    Top Processes by Memory: ℹ️
      236 MB Safari
      150 MB com.apple.WebKit.WebContent
      90 MB Google Drive
      82 MB Dropbox
      69 MB mds_stores
    Virtual Memory Information: ℹ️
      486 MB Free RAM
      1.62 GB Active RAM
      1.15 GB Inactive RAM
      1.04 GB Wired RAM
      1.85 GB Page-ins
      41 KB Page-outs
    Diagnostics Information: ℹ️
      Jan 11, 2015, 05:30:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirDisplayStatusItem_2015-01-1 1-173050_[redacted].crash
      Jan 11, 2015, 05:25:11 PM Self test - passed

    Thanks!
    Here is the results from running EtreCheck while in safe mode. (I hope I understood your directions correctly to do just that).
    EtreCheck version: 2.1.6 (109)
    Report generated January 20, 2015 at 8:41:33 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
             MacBook Air (13-inch, Mid 2011) (Technical Specifications)
             MacBook Air - model: MacBookAir4,2
             1 1.7 GHz Intel Core i5 CPU: 2-core
             4 GB RAM Not upgradeable
                       BANK 0/DIMM0
                                2 GB DDR3 1333 MHz ok
                       BANK 1/DIMM0
                                2 GB DDR3 1333 MHz ok
             Bluetooth: Old - Handoff/Airdrop2 not supported
             Wireless:  en0: 802.11 a/b/g/n
             Battery Health: Normal - Cycle count 377
    Video Information: ℹ️
             Intel HD Graphics 3000 - VRAM: 384 MB
                       Color LCD 1440 x 900
    System Software: ℹ️
             OS X 10.10.1 (14B25) - Time since boot: 0:4:59
    Disk Information: ℹ️
             APPLE SSD SM128C disk0 : (121.33 GB)
                       EFI (disk0s1) <not mounted> : 210 MB
                       Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
                       Macintosh HD (disk1) / : 120.10 GB (59.56 GB free)
                                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
             Apple Inc. FaceTime Camera (Built-in)
             Apple Inc. Apple Internal Keyboard / Trackpad
             Apple Inc. BRCM20702 Hub
                       Apple Inc. Bluetooth USB Host Controller
             Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
             Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
             Mac App Store and identified developers
    Kernel Extensions: ℹ️
                                         /System/Library/Extensions
             [not loaded]        com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
             [not loaded]        com.avatron.AVExFramebuffer (1.7 - SDK 10.8) [Support]
             [not loaded]        com.avatron.AVExVideo (1.7 - SDK 10.8) [Support]
    Problem System Launch Daemons: ℹ️
             [failed]                 com.apple.ucupdate.plist [Details]
             [failed]                 com.apple.watchdogd.plist [Details]
    Launch Agents: ℹ️
             [not loaded]        com.google.keystone.agent.plist [Support]
             [not loaded]        com.splashtop.streamer-for-root.plist [Support]
             [not loaded]        com.splashtop.streamer-for-user.plist [Support]
             [not loaded]        com.teamviewer.teamviewer.plist [Support]
             [not loaded]        com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
             [not loaded]        com.adobe.fpsaud.plist [Support]
             [not loaded]        com.google.keystone.daemon.plist [Support]
             [not loaded]        com.leapfrog.connect.authdaemon.plist [Support]
             [not loaded]        com.microsoft.office.licensing.helper.plist [Support]
             [not loaded]        com.splashtop.streamer-daemon.plist [Support]
             [not loaded]        com.splashtop.streamer-srioframebuffer.plist [Support]
             [not loaded]        com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
             [not loaded]        com.adobe.ARM.[...].plist [Support]
             [not loaded]        com.leapfrog.connect.monitor.plist [Support]
             [not loaded]        com.splashtop.streamer-for-user.plist [Support]
    User Login Items: ℹ️
             iTunesHelper     Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
             AirDisplayStatusItem                   Application  (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/AirDisplayStatusItem.app)
             Dropbox            Application  (/Applications/Dropbox.app)
             ScreenCapture Application  (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/ScreenCapture.app)
             Google Drive    Application  (/Applications/Google Drive.app)
             Google Chrome                           Application Hidden (/Applications/Google Chrome.app)
             WDQuickView  Application  (/Incompatible Software/WDQuickView.app)
    Internet Plug-ins: ℹ️
             NPDjVu: Version: 6.1.1 [Support]
             o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
             Google Earth Web Plug-in: Version: 5.2 [Support]
             Default Browser: Version: 600 - SDK 10.10
             Flip4Mac WMV Plugin: Version: 2.3.5.4 [Support]
             PrintDialogExt: Version: 6.1.1 [Support]
             AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
             FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
             Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
             Flash Player: Version: 16.0.0.257 - SDK 10.6 Cannot contact Adobe
             QuickTime Plugin: Version: 7.7.3
             googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
             SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
             AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
             DirectorShockwave: Version: 11.0.3r470 [Support]
    User internet Plug-ins: ℹ️
             CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
    3rd Party Preference Panes: ℹ️
             Air Display Preferences [Support]
             Flash Player  [Support]
             Flip4Mac WMV  [Support]
    Time Machine: ℹ️
             Time Machine not configured!
    Top Processes by CPU: ℹ️
                  4%        WindowServer
                  0%        AppleSpell
                  0%        notifyd
                  0%        fontd
                  0%        opendirectoryd
    Top Processes by Memory: ℹ️
             241 MB             Safari
             168 MB              Finder
             129 MB              com.apple.WebKit.WebContent
             103 MB             WindowServer
             77 MB                CalendarAgent
    Virtual Memory Information: ℹ️
             139 MB              Free RAM
             1.85 GB             Active RAM
             1.75 GB             Inactive RAM
             537 MB             Wired RAM
             810 MB             Page-ins
             164 KB               Page-outs
    Diagnostics Information: ℹ️
             Jan 20, 2015, 08:37:12 PM        Self test - passed

  • My Mac Air is running very slowly

    My Mac Air has started running very slowly.  It is running Yosemite 10.10.2

    Hello All,
    Same frustrating problem here with my MBA. It's running slow, fans are running at full throttle from boot to power down, the apparently notorious known  kernel_task process using between 200-400% CPU resources and some 450MB memory.
    I have been reading hundreds of good support community threads, tried all reasonable advises such as resetting SCM, PRAM, upgrading from Maverick to Yosemite 10.3.3, endless chats with Apple support (nice peoples, but no help). I am getting desperate and close to deaf listing to the fans in my MBA.
    Have seen several good supportive posts from Etresoft in various communities and now here again. Took the opportunity to download linked error check software and have inserted result below. I do however not expect this will really help in finding a solution, but you never know.
    ANY advise and feedback appreciated (y)
    Cheers,
    Torben
    Problem description:
    MBA fans running at full speed  from boot to shutdown. Kernel_task process consumes huge amount of memory and CPU resources….
    EtreCheck version: 2.2 (132)
    Report generated 5/1/15, 9:03 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Early 2014) (Technical Specifications)
        MacBook Air - model: MacBookAir6,2
        1 1.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery: Health = Normal - Cycle count = 179 - SN = D86432606CQF90JA0
    Video Information: ℹ️
        Intel HD Graphics 5000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:13:49
    Disk Information: ℹ️
        APPLE SSD SD0128F disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            MacIntosh HD (disk1) / : 120.10 GB (106.85 GB free)
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Daemons: ℹ️
        [failed]    com.apple.spirecorder.plist
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            MacIntosh HD: Disk size: 120.10 GB Disk used: 13.26 GB
        Destinations:
            MAC_BACKUP [Local]
            Total size: 0 B
            Total number of backups: 2
            Oldest backup: 2015-04-26 12:23:22 +0000
            Last backup: 2015-04-26 12:55:25 +0000
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 13.26 GB X 3)
    Top Processes by CPU: ℹ️
            18%    mds
            17%    mds_stores
            10%    WindowServer
             2%    Safari
             1%    com.apple.WebKit.WebContent(2)
    Top Processes by Memory: ℹ️
        413 MB    kernel_task
        213 MB    com.apple.WebKit.WebContent(2)
        160 MB    mds_stores
        57 MB    mdworker(8)
        57 MB    Safari
    Virtual Memory Information: ℹ️
        813 MB    Free RAM
        3.20 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 1, 2015, 08:45:59 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-05-01-084559 _[redacted].crash
        May 1, 2015, 08:44:47 AM    Self test - passed

  • Help! My MacBook Pro suddenly began running very slowly.

    Could someone help? All of a sudden, my MacBook Pro began running very slowly. Here is a  report I ran:
    EtreCheck version: 1.9.15 (52)
    Report generated October 8, 2014 12:32:34 PM PDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      Mac OS X 10.7.5 (11G63) - Uptime: 0 days 14:39:59
    Disk Information: ?
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (468.87 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple, Inc. MacBook Pro
    Problem System Launch Agents: ?
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
    Safari Extensions: ?
      Pin It Button
    Audio Plug-ins: ?
      iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins ?
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          0% Activity Monitor
          0% activitymonitord
          0% SystemUIServer
          0% configd
    Top Processes by Memory: ?
      176 MB Safari
      106 MB WebProcess
      57 MB Finder
      49 MB mds
      45 MB WindowServer
    Virtual Memory Information: ?
      2.24 GB Free RAM
      832 MB Active RAM
      386 MB Inactive RAM
      579 MB Wired RAM
      292 MB Page-ins
      0 B Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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