Report Job Server - Maximum Jobs Allowed

BOE XI.2
We would like to increase our simultaneous report jobs per Report Job Server. We currently have 4 CPUs and the Deployment and Configuration Guide says the 'Supported Load' is 5 reports per CPU so we should only run 20 reports simultaneously. Our CPU usage is very low and we'd like to increase the Maximum Jobs Allowed on the Job Servers, but I don't know what the consequences would be to our servers. Has anyone gone above the 'Supported Load' numbers for simultaneous report jobs per Report Job Server? How high could I go without having problems?

Hi Eileen
There is no definite answer on this. The Maximum Jobs Allowed setting depends very much on your environment. If you have reports that run quickly you could increase it. Also, do you have a high concurrency of jobs? The fact that the CPU time is low means either that your Job Server (CR, DeskI) or Web Intelligence Report Server (WebI) is waiting for results from the database OR that there are simply no reports or not even 1 report per Job Server to process at this time. If you run 1 report and you see 25% CPU usage in the task manager on a quad core machine, means that the Job Server uses up the resources on one core fully.
Regards
Roland

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Sorry if this doesn't make sense, its a bit had to explain what I think I mean.
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Hi
the WebI Job server is not involved in the workflow you described. The webI Report Server is repsonsible for creating reports on-demand. Calling your openDocument link will trigger the WebI report server. While the report is refreshed and remains open a connection will be opened on this server.
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Stratos

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What is the maximum number of jobs allowed through a Crystal Reports Job Server?
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Which version of BO do you use?
There is a parameter setting for this that can be set over the CMC. The parameter is called Maximum Concurrent Jobs. If yaou set this to 0 then the number of maximum jobs is calculated automatically. In XI 3.1 you can see the calculated number in the Metrics of the crytsal report job server.
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Thank you for the input, but I have not yet solved my problem. Please allow me to provide some additional information which may give more hints:
I have Crystal Reports XI Server R2 installed as 5 named user license (version that comes with developer)
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. Details: %2.'
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I've just installed a new copy of XI R2 running parallel with Crystal Enterprise 10. My Enterprise 10 has 4 report job servers and I need to have XI R2 configured with 4 too before I start migrating the reports from CE10 to XI - How is this accomplished?

On the server, launch the CCM (central configuration manager) from the program files\business objects.
one of the icons looks to be a plus sign, holding the mouse over it would indicate "add server" Do this to add additional job servers. Since there are multiple jop servers insure that you select the crystal reports job server.
Regards,
Tim
Edited by: Tim Ziemba on Jul 15, 2008 10:56 AM

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Greetings,
Currently I'm installing Crystal Reports XI onto a new server.
When scheduling reports they are stuck in a 'pending' status which records the following error in the windows event log:
Transport System exception for backend plugin DLL type newIJob():: Couldn't get IJob interface: CORBA exception! Object type is: CrystalEnterprise.Report and detail: IDL:omg.org/CORBA/UserException:1.0
. Details: %2.
After further investigation I discovered the Crystal reports job server has no defaul destinations, however the servers Destination Job Server and Program Job Server do have the default instances.
Firstly I assume the error reported in the event log is due to there are no destinations, as the scheduler won't know where to send out to.
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Rob

Hi RobWhalley,
Could you provide me which version of Crystal Reports Server XI you use?
you could find useful below articles.
[1202926 - Scheduled reports in Crystal Reports Server XI Release 2 stays in 'Pending' state |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303332333933323336%7D.do]
[1477380 - Crystal Reports in Pending status|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333433373337333333383330%7D.do]
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And you can increase the maximun concurrent job value through CMC>Servers>CrystalReportJobServer>Properties.
Regards
Rameez Shaikh

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This problem seems to happen shortly before I have several reports scheduled to run and none of them get sent off due to the Report Job Server being offline.
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Hi Kim,
Try creating a new Server and check the issue.
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I am trying to publish a project and getting below error
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General
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ReportingProjectChangeMessageFailed (24006) - Object reference not set to an instance of an object.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='e412ad83-4736-e311-941a-00155d0c1708' QueueMessageBody='Project
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If your farm is not updated please update it from OCT CU for 2013 project server.
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http://www.intersoft.no/blogg/item/33-april-2013s-cumulative-update-for-project-server-2013
http://www.datazx.cn/Fv7p5a/xw-US/dc6mbbt6-btss-fxi4-s8c4-8jsribt69m8x/nnn.projectserverexpertrs
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kirtesh

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Dear all,
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In the XI-versions it was 5 concurrent jobs per CPU.
Is that guideline still applicable in BI 4.x ?
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Hans

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Hi!
I am using BOXI 3.1 on windows server 2003 datacenter and we have a clustered environment. Our most of the reports are Deski reports (1195) out of which around 56 reports are scheduled.
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SQL Server Agent Jobs error for Slowly changing dimension

Hi,
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Message
Message Source Name
Subcomponent Name
Process Provider:Error: SSIS Error Code DTS_E_OLEDBERROR. An OLE DB error has occurred. Error code: 0x80004005. An OLE DB record is available. Source: "Microsoft SQL Server Native Client 10.0" Hresult: 0x80004005 Description:
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a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.". An OLE DB record is available.
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Process Provider
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Bikram

Hi Vikash,
As i have mentioned in the above post, below 2 scenarios:
"Then i opened Provider package in SSDT and changed the source reading record limit from 4,00,000 to 15,000 in source
query and deployed again and run, then the job succeeded. more than 15,000 failed.
And in the 2nd experiment, I removed slowly changing dimension task and implemented normal lookup for insert/update, and set the source reading limit again to 4,00,000 and deployed again and run, then the job succeeded."
That means i am able to connect to sql server.
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Thanks
Bikram

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Hello George / Viacheslav, thks to both for responding.
BODS is based on 4.0 never was migrated from 3.2
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Hello,
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In my BO server we didn't have Webi Job server but we are able to schedule the webi reports successfully.
Any Idea on this.
Thanks,
Nimesh.

I believe the Adaptive Job Server is on a generic shell server that behave as a Webi Job Server when it processes webi reports, as a program job server when it processes program object etc.

Destination disabled. []: [CrystalEnterprise.Ftp]. Please note the name of the job server used for your request and contact your system administrator to make sure the specified destination is enabled. (FWB 00031)

Hi
In BO 4.0 SP 9 when a administrator tries to schedule a report via CMC there is no error
But when a user schedules a report and the destination is FTP location -> Use default settings he gets following error
Destination disabled. []: [CrystalEnterprise.Ftp]. Please note the name of the job server used for your request and contact your system administrator to make sure the specified destination is enabled. (FWB 00031)
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How to configure the crystalreports job server

hi everyone,
we are having crystal reports itself in our cmc .
i am having a scenario where the reports are stored in cmc i am showing you the folder hierarchy how the reports r stored in cmc( daily/eod/ak or fl or az), i am having the specific crystal reports for that particular state in that folder. i want to schedule these crystal reports fro every day. i select file-system as destination for these crystal reports. my scenario is these reports need to be stored on the server(i mean the location of the file-system) under different directories like
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Edited by: richa123 on Jan 13, 2011 7:41 PM
Edited by: richa123 on Jan 13, 2011 7:44 PM

Hi,
If you are talking unmanaged reports (network location) then yes you can do this but if you are talking managed reports (reports stay in CMC) then you can not specify the folder path for the successful instance. The destination will be default enterprise and it will be same folder where the parent report resides, to keep the relationship intact.
I hope this helps.
Thanks,
Muhammad

Report Job Server - Maximum Jobs Allowed

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