Report my ID hacking and payment made

Hi, I'm one of Skype user. From 9th of this month to 10th there ware several payments had been made without my authorisation. According my bank account and purchase history, I've ordered 5 times of auto-recharges service. But I swear to God, I never ordered that, and the money is pending to withdrawal from my account. And also I couldn't find any credit have charged to my skype account, that means I haven't ordered. Please understand my poor English, I tried to explain this situation as much as I can. I hope I can get the solution of this as soon as possible, and if I want to avoid this kind of scam, what should I do?

Hi, David_Yoo, and welcome to the Community,
First things, first: please change your Skype account and payment method account passwords immediately if you have not already done so.  Next, contact your payment method issuer to report and block the processing of the fraudulent payments.  Then, advise skype by contacting customer service directly.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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