Report on Remote connections

Hi there,
I am scanning through zcc.log to check number of remote sessions we have.
Is there any report available to let me know how many session for a specific date and when the sessions were and for how long.
ie. 50 remote session a day average of 20 mins.
Any kind of info like this.
I see there is a timestamp in zcc.log, but can I tell both the starting and ending of the session.
Thanks

Hi Shaun,
Thanks, we are heading that way and will be there soon.
But I need to check and ask the question, If I can't extract the info from ZCM 11.2.3a then I can't but I need to check.
So from the logs one is not able to see start session time and end session time. (I see all of them are very short times, so don't think it is)
02 Jun 2014 10:34:53 Vncobject...........645 :VNCOBJECT::Windows cmdline is :<OBJECT ID="zenvnc" CODEBASE="/zenworks-remote-management/novell-zenworks-rm-viewer-10.1.0.0.msi" CLASSID="CLSID:79A0EADB-6F62-4810-99D1-1245AD2AF81A"> <PARAM NAME="RMRightsdata" VALUE='null'><PARAM NAME="cmdline" VALUE=' -externalCA -zenpasswd -locale English -enabledbo -enablecaching 1xx.xxx.xx.85~~5950
02 Jun 2014 10:36:52 Vncobject...........645 :VNCOBJECT::Windows cmdline is :<OBJECT ID="zenvnc" CODEBASE="/zenworks-remote-management/novell-zenworks-rm-viewer-10.1.0.0.msi" CLASSID="CLSID:79A0EADB-6F62-4810-99D1-1245AD2AF81A"> <PARAM NAME="RMRightsdata" VALUE='null'><PARAM NAME="cmdline" VALUE=' -externalCA -zenpasswd -locale English -enabledbo -enablecaching 1xx.xxx.xx.85~~5950
So there in now way to check concurrent sessions/ length of sessions.
Looking forward to the upgrade and new features coming... thanks for your continue support Shaun..!!
Thanks
Mark

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WMIProviderException: An error occurred when attempting to connect to the report server remote procedure call (RPC) end point

I am getting the following error message while trying to configure a database for a Reporting Service Server. Both SQL Server and Reporting server are 2012 named instances. I have 2014 instances as well on the same server.
Exception details...
Microsoft.ReportingServices.WmiProvider.WMIProviderException: An error occurred when attempting to connect to the report server remote procedure call (RPC) end point. Verify that the Report Server Windows service is running, and then retry the operation.
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Can someone help me on this please?

Hi Jaigi,
According to your description, you want to change a report server database for Reporting Services. But it fails on the last step and returns a error. Right?
In this scenario, it seems you are creating a report server database on another server via remote connection. Based on the error message, it has issues on executing the script for generating new database. Please check if you have permission to connect the
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Logic Remote connectivity issues after updating to iOS 8 (solved!)

Has anyone else has been experiencing connectivity issues with Logic Remote after updating to iOS 8?
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~/Library/Containers/com.apple.garageband10/Data/Library/Preferences/
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~/Library/Containers/com.apple.garageband10/Data/Library/Preferences/
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Relaunch GarageBand and see if you should now be able to connect.
The same can be done for Logic by navigating to:
~/Library/Preferences/
And deleting "com.apple.logic.pro.cs" and restarting Logic.
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Thanks very much! This solved my connection problem.

Can't transfer large files with remote connection

Hi all,
I'm trying to figure out why we can't transfer large files (< 20MB) over a remote connection.
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I tried both these things with no luck.
The mDNSResponder starts up right after the force quit - is this right?
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Feb 4 06:26:00 Russia configd[35]: rtmsg: error writing to routing socket
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How do you allow SQL Server 2014 Express for remote connection and in firewall?

I'm sorry if this was answered here before.
I installed SQL Server 2014 Express and it is working perfectly. I want my server to be accessed through LAN. It is a named instance.
I searched the internet and here's what i did:
1. Through the SQL Configuration manager, I enabled all the Protocols of my Instance (TCP/IP, Named Pipes and Shared Memory). I changed in the IP Addresses the "IP ALL" TCP Dynamic Ports to 1434.
2. In the Firewall I made an Inbound Rule to allow the Program (%ProgramFiles% (x86)\Microsoft SQL Server\MSSQL12.MyInstance\MSSQL\Binn\sqlservr.exe)
3. I also made 2 Inbound Rules to allow (TCP/IP Port 1433) and (UDP Port 1434).
4. Restarted my instance. SQL Server Browser and SQL Server Reporting Services are also running.
5. No Luck I cant still access the server using a different computer in the network.
Please help.

Hello,
In Express Edition by default remote connections are disabled, you have to enable it first:
Configure the remote access Server Configuration Option
It's always a two way communication, so you have to create also outbound rules, not only inbound, and this on server as well as on client side; see
Configure a Windows Firewall for Database Engine Access
Olaf Helper
[ Blog] [ Xing] [ MVP]

BPF Package Manager won't open in remote connection using Public IP address

I have a problem to open BPF package manager.
Im able to open bpf package manager in my server and to all local bpc users but on the remote connection (vpn/web) they couldn't open the bpf.
Our server uses an private Ip address which is 10.1.25.81 (local LAN) but we also access BPC remotely using an
Public IP address (202.129.238.46 or http://servername.example.com/osft ) using a configuration of IP Forwarding in our router.
example:
(LAN)
User 1 on System 1 - does the BPF work?yes
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User 2 on System 1 - does the BPF work?yes
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(WAN/VPN)
User 1 on System 1 - does the BPF work?no
User 1 on System 2 - does the BPF work?no
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User 2 on System 2 - does the BPF work?no

When you are performing installation of BPC or after if you are looking into Server Manager - Server Option you will see for application server, web server and reporting services server you have two fields where you can specify name for internal and nae Example for application server:
Application Server name: FQDN (or IP)
External Application Name: FQDN (or IP)
Normally we recommedn to use FQDN (Fully qualified DNS name)
because if the DNS entry are set correct then you will be able to connect from internal and also from external without any problem.
The system will provide every time the correct IP.
In my opinion you used IP and the problem it is that internal the external IP is not recognized.
Please verify the configuration and provide more information about the landscape.
Only in this way we will be able to provide you the right sugestions to fix this issue.
Kind Regards
Sorin Radulescu

Error through Remote Connection

Hi Experts,
we have done crystal report add-on for our client in SAP b1 2007B. It is working fine in the client system. The same is not working when we are taking the REMOTE CONNECTION OF THE CLIENT SYSTEM. We are not able to identify the issue. Any help....
Thanks in Advance
Rajesh.

Hi Gordon,
We are taking the remote connection through "MSTSC - Remote Desktop".
Thanks in Advance
Rajesh.

RV220W reports the remote gateway is not responding.

Hi, I've just set-up one of the RV220W VPN solutions.
This worked fine for a while, but now it reports the remote gateway is not responding.
Other clients can connect, but not the computer I'm using at home.
Logfile reports:
2011/08/31 21:10:31 [STATUS]Success to connect.
2011/08/31 21:10:31 [STATUS]Tunnel is configured. Ping test is about to start.
2011/08/31 21:10:31 [STATUS]Verifying Network...
2011/08/31 21:10:37 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:10:40 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:10:43 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:10:46 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:10:49 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:11:01 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2011/08/31 21:11:03 [STATUS]Disconnecting...
2011/08/31 21:11:07 [STATUS]Success to disconnect.
2011/08/31 21:15:07 [STATUS]OS Version: Windows 7
2011/08/31 21:15:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/08/31 21:15:07 [STATUS]Windows Firewall Private Profile Settings: ON
2011/08/31 21:15:07 [STATUS]Windows Firewall Private Profile Settings: ON
2011/08/31 21:15:07 [STATUS]One network interface detected with IP address 192.168.2.2
2011/08/31 21:15:07 [STATUS]Connecting...
2011/08/31 21:15:07 [DEBUG]Input VPN Server Address = 81.167.1.1
2011/08/31 21:15:07 [STATUS]Connecting to remote gateway with IP address: 81.167.1.1
2011/08/31 21:15:07 [WARNING]Server's certificate doesn't exist on your local computer.
2011/08/31 21:15:09 [STATUS]Remote gateway was reached by https ...
2011/08/31 21:15:09 [STATUS]Provisioning...
2011/08/31 21:15:17 [STATUS]Success to connect.
2011/08/31 21:15:17 [STATUS]Tunnel is configured. Ping test is about to start.
2011/08/31 21:15:17 [STATUS]Verifying Network...
2011/08/31 21:15:22 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:15:25 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:15:28 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:15:31 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:15:34 [WARNING]Failed to ping remote VPN Router!
2011/08/31 21:15:46 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2011/08/31 21:16:49 [STATUS]Disconnecting...
2011/08/31 21:16:53 [STATUS]Success to disconnect.
I've tried the most common stuff.
Enabling ICMP, checked that remote administration runs on port 443, changed MTU to 1400 manually, It allows fragmented packages too.
Checked that IKE and IPSec services are running.
I've also tried both with windows firewall ON and OFF.
A collegue of mine had the same problem in the same timeframe as me, but after a while - he suddently was able to connect.
I still can't!!
Firmware Version:        1.0.2.4
Anyone got a fix for this?
Edit: IP is not real.

Ok, so I had a chat with Cisco - and it seems like the setup on the RV220W was done correctly and was working fine.
Showed me a few things that could come in handy checking out when running diag on the quickvpn.
I disabled all antivirus realtime checks, opened 443 and 500 inbound to my computer - checked that the QuickVPN.exe had an exception in the windows firewall, and that the firewall was enabled.
Also checked that the services was set tu Auto and Started.
Rebooted computer, and I was able to connect!
Now I'm working my way back to the setup I had, to figure out what went wrong in the first place.

Testing of remote connection

Hi,
I have opened a remote connection for my system sap for a problem brought(reported) to the OSS, but they cannot connect.
There exists a way of verifying that the this correct connection?
Thank you.
Enrique

Hi,
The problem is that they does not appear the log-in screen. OSS guy say:
now I don't get the "partner not reached: connection refused" error but a time out while connection and I can't get to the logon screen. Could you please check the settings again ?
I checked my conección and I do not find problems.
Some suggestion?
Thank you.
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A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (p

A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that
the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)(Microsoft SQL Server, Error: 2)
The system cannot find the file specified
Cannot connect to COWBOYS.
Here are the technical details===================================
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider:
Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&EvtSrc=MSSQLServer&EvtID=2&LinkId=20476
Error Number: 2
Severity: 20
State: 0
Program Location:
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer
timeout)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance,
SqlConnectionString userConnectionOptions, SessionData reconnectSessionData)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at Microsoft.SqlServer.Management.SqlStudio.Explorer.ObjectExplorerService.ValidateConnection(UIConnectionInfo ci, IServerType server)
at Microsoft.SqlServer.Management.UI.ConnectionDlg.Connector.ConnectionThreadUser()
===================================
The system cannot find the file specified
I have tried from so many forms. This is so frustrating. Thank for everyone/anyone who wants to help. So this is what happened: I had to uninstall my previous sqlserver 2012(which worked great) for some reason, and I uninstalled everything from that download.
Then I installed the trial edition of sql server 2012 (64 Bit) and It wouldn't connect to the database. (Error mentioned above.) My local DB is COWBOYS. (COWBOYS is also my computer name.) After this, I have tried downloading sqlexpress and sqlserver 64bit
many times and cannot connect to my local DB.
How do I connect to my Local DB?
Also, I think this might help: (When I run sqlserve.exe, which I was able to find in C:\Program Files\Microsoft SQL Server\110\LocalDB\Binn, I get an error: Your SQL server installation is either corrupt or has been tampered with(Error getting
instance ID from name). Please uninstall then re-run setup to correct this problem.
I would happily re install it, if it wasn't my 20th time.
I don't have any remote connections, I don't use username/password, only window authentication. I work mostly on visual studio, but without able to store /retrieve data, I don't know how to survive.
May be the solution is very simple, but I am too frustrated.
Some of the things I have tried:
From a command prompt, enter one of the following commands:
net start "SQL Server Agent (MSSQLSERVER)" OR
net start "SQL Server Agent(instancename)"(for instance)
on my sql configuration, I cannot start anything because there is nothing there to start. I can post more details, if that would help. Also, some more details about the error:
Details
Product:
SQL Server
ID:
2
Source:
MSSQLServer
Version:
10.0
Component:
SQLEngine
Message:
An error has occurred while establishing a connection to the server. When connecting to SQL Server, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error:
40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
Explanation
SQL Server did not respond to the client request because the server is probably not started.
User Action
Make sure that the server is started.
Version:
9.0
Component:
SQLEngine
Message:
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error:
40 - Could not open a connection to SQL Server) (.Net SqlClient Data Provider)
Explanation
SQL Server did not respond to the client request because the server is probably not started.
User Action
Make sure that the server is started.
Any one that can help me, I will be greatful. Thank you so much. p.s. please ask me anything if you have any questions.

It sounds like there are a couple things going on here. First check if you have a successful install of SQL Server, then we'll figure out the connection issues.
Can you launch SQL Server Configuration Manager and check for SQL Server (MSSQLSERVER) if default instance or SQL Server (other name) if you've configured your instance as a named instance. Once you find this, make sure the service is started.
If not started, try to start it and see if it throws an error. If you get an error, post the error message your hitting. If the service starts, you can then launch SSMS and try to connect. If you have a default instance, you can use the machine
name in the connection dialog. Ex: "COWBOYS" where Cowboys is the machine name. However, if you named the SQL Server instance during install, you'll need to connect using the machine\instance format. Ex: COWBOYS\Romo (where Romo
is the instance name you set during install).
You can also look at the summary.txt file in the SQL Server setup error logs to see what happened on the most recent install. Past install history is archived in the log folder if you need to dig those up to help troubleshoot, but the most
recent one may help get to the bottom of it if there is an issue with setup detecting a prior instance that needs to be repaired.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread.

Xcelsius - Crystal Report Data Consumer connection Issues

Sorry for the long post but i hope with the full explaination, i can get a quick answer & solution.
Using Crystal Reports 2008 and Xcelsius 2008 Engage, SQL 2008 stored procedure.
I have tested the Crystal Reports Data Consumer connection within the Xcelsius program, using the following steps :
1. Create a stored procedure that returns the Continent Name and the Count of Projects within each Continent.
2. Create a Crystal Report using the stored procedure, 2 columns in the Details section, column names in the Page Header section.
3. Save and export this as an Excel spreadsheet.
4. Open the Xcelsius program, new file and import spreadsheet. Column A is the Continent Name, Column B is the Count.
5. Without altering the spreadsheet, I created a graph using the data imbedded. i.Bar Graph, series and row selections. Ii. Pie chart with row data selection. Iii.Column data as series and row selections.
6. Created a Crystal Report Data Consumer connection using the data imbedded within then spreadsheet. The column A as the u201CRow Headersu201D & column B as the u201CDatau201D. Took quite a while to get the right combination of selected components so that the preview actually showed the data and the corresponding data labels. The Legend still hasnu2019t shown up.
7. Save and Export as Flash (swf) file.
8. Close Xcelsius and open Crystal Reports.
9. Open the same report used to create the spreadsheet and Insert -> Flash, choosing the newly created swf file.
10. Link the data displayed On the Crystal Report to the Flash file now embedded, using the Flash Expert. Have tried both with the data listed on the Report, and the data listed as the result of the stored procedure.
11. Previewed and the Data shown on the Graph does match the data listed within the Details section of the Report.
12. I then altered the stored procedure to add u201C1u201D to all counts, and refreshed the Crystal Report. (I cannot add new data to the underlying database/tables, due to various other folks & projects using that same database.)
13. The listed data does change to match the changes within the procedure.
14. The Data labels on the Graph do change to match the changes within the procedure.
15. The Actual Displayed Data within the Graph Does Not change to match the changes within the procedure.
I have attempted this with a pie chart, a bar and column charts with the same affect.
I have searched the web, printed out 4 different examples on how to make this work and still it is hit or miss. I still can not get the legend to show up, either in the preview or the within the Crystal Reports. When I preview the graph before adding the Crystal Report Data Consumer connections, it does work.
Please someone tell me, What am I missing here ?
Thanks in advance for your help.

http://www.****************/Tutorials/BI/Xcelsius/Index.htm
http://www.resultdata.com/Company/News/Newsletter/2008/aug/Articles/Xcelsius/Using%20the%20Xcelsius%20Crystal%20Report%20Data%20Consumer.htm
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10161e25-c158-2c10-3086-ad502098b36b?QuickLink=index&overridelayout=true
http://codesforprogrammers.blogspot.com/search/label/How%20to%20suppress%20blank%20row(s)%20in%20detail%20section%20of%20the%20report%3F
http://www.businessobjects.com/pdf/product/catalog/crystalreports/cr_xc_integration.pdf

SAP Crystal Reports data source connection problem using sap business one

Hi,
I m facing a problem regarding: SAP Crystal Reports data source connection problem using sap business one
I am trying to create a Crystal report but when I try to configure a new connection it does not work.
I select Sap Business One data source and try to complete the information required to connection but it does not list my companies databases, what is the problem?
Our Current SAP related software details are as follows:
OS: Windows Server 2008
SAP B1 Version: SAP B1 9 (902001) Patch 9
SAP Crystal Report Version: 14.0.4.738 RTM
Database: MS SQL Server 2008 R2
I have also added some screenshots of the issues.
Please have a look and let me know if you have any questions or any further clarifications.
I m eagerly waiting for a quick and positive reply.

Hi,
There is problem with SAP Business One date source.
I had faced same problem, I used OLEDB Data-source, and it worked fine for me.
So, try to use OLEDB.
Regards,
Amrut Sabnis.

Thinking of making the switch--Will I be able to remotely connect?

I'm yearning to return to the Apple fold having left years ago after owning mutliple Apple ][ +'s, e's, c's and GS's. I've been in the PC environment for years but want to come back. I currently use PC's in three locations: at work, at my primary home and my secondary home. I work at a university and do a lot of work from home--my primary home during the academic year and my secondary home during the summer. I currently use Windows XP Pro and the Windows Remote Desktop allows me to connect directly to my work computer for everything, email, file manipulations, creation of Word, PowerPoint, etc., so to others it appears I'm in the office for everything--if only I could get it to answer my phone!
It's time for me to replace my computer at the office and I have the opportunity to get a very capable Mac Pro and I really want to do this, but I can't without figuring out the work from home connection. I've read a little about the Apple Remote Desktop but it seems to be way more than I need--it's an IT systems administrator tool.
I can probably upgrade at my primary home later this year but the opportunity to make the change at work will be near term as we approach the end of our fiscal year (30 June). And I probably cannot personally afford Macs at both my primary and secondary homes this year. So my question is two fold:
1-for the long term, if I did have Macs at all three locations, could I remotely connect to my work desktop and work from home?
2-for the short term, if I had a Mac Pro at work but Windows XP Pro machines at home, is there any technology that would allow me to connect from my Windows PCs at home to my Mac desktop at work?
Sorry for the long post, but I'm trying to figure out how to come back...

ARD is nothing more than VNC.
1) Yes, but it will be PAINFULLY slow since you'll need to use VNC. ARD uses uncompressed (and with no encryption) VNC, but you can get 3rd party VNC servers and clients (Chicken of the VNC, Vine, etc.).
2) Yes, you will need to use VNC. Again. Painful. Slow. Now, if you wanted to connect from a Mac to an XP Pro box, you could use Remote Desktop Connection (RDP) from Microsoft (http://www.microsoft.com/mac). That is fairly quick.

How many users for remote connection can I create, from support SAP

Dear all
I have a doubt with how many users can be created in my system ERP 6.0 for the remote connection, for the error product messages on the marketplace SAP,without this counts as user license.
I have not found any notes or documents from SAP to explain this.
I appreciate your help.
Best Regards,
Erika

Ok...I will reply to myself. I can use more than 10 simultaneous connection, using vnc.

UCCX 10.5 Real Time Report shows "Not Connected"

Hi,
UCCX 10.5 HA over LAN.
As per the title, RTR shows Not connected for both nodes and no data shown for all reports. all services are In service in both nodes.
Any Ideas?
Regards.

Hi Mohamed,
Are you accessing this via the IE or FF? If so which version?
The Real time reporting on UCCX connects to the RMI port 6999 to pull the information on the Engine. If there are no port blockages or if there are no issues with the browsers, then it is a problem with the configuration files in root holding this information which needs in depth analysis.
A restart of the Engine also should help. I know that everything is IN SERVICE, but I have noticed a lot of issues on UCCX 10.5 when there are stuck calls on the system, it impacts RTR with the midnight stats reset.
The reset of the Engine is bound to clear all the stuck calls in the system and this may be a side effect of the stuck calls on the system especially if the RTR was working before you noticed the problems.
Regards,
Arundeep

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