Report printing with BI pubisher - 500 Internal server error

Hi,
I was having problems using BI publisher to print with. I thought we didn't have it at first, however since found we do have BI Publisher Enterprise edition.
When I put the settings into APEX, reports don't display as expected. I get
report error:
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.Now if I navigate to the URL in my web browser, http://[server]:[port]/xmlpserver/convert, I get a 500 - Internal Server Error page. The requets is definitely hitting something because if I change "convert" to say "convert1" then I get 404 (as expected). So it seems as if convert is found but then a problem occurs.
If I navigate to just http://[server]:[port]/xmlpserver/ then I see the BI publisher enterprise login screen.
Any ideas what might be causing this or what I could do to resovle it?
Our APEX instance is on a unix box and BI on a M$ box if that matters (long story)?
Thanks

Ignacio Cobos wrote:
Hello
>
> I get this error when i try to access to Bex Analyzer
>
> ERROR: URL used, "http://sesue:50300", is not fully qualified.
> A fully-qualified URL has a schema with the format "<protocol>://server.company.com:<port>". URLs with the format "<protocol>://server:<port>" or "<protocol>://<ip address>:<port>" are not fully qualified.
> See SAP Notes 581329 (Not possible to implement) , 596698 (Not possible to implement) and 654326 (Not yet released)
>
> Can anybody say me any idea how to solve the problem?
>
> Thanks in advance
Dear Cobos, For FQDN related issues : Set profile param "icm/host_name_full" with corresponding FQDN via RZ10 transaction. Also check login/create_sso2_ticket & /accept_sso2_ticket parameters in the profile you have created.  Instead of "http://sesue:50300" you may to have the URL like "http://sesue.domain.com:50300//SAP/BW/BEX/". Please refer this #scn article for more details : http://goo.gl/QPlrx Similar Issues : http://goo.gl/mRCh0 Hope it helps. Thanks.

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    =================================================
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    ================================================
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    Oct 28, 2013 10:11:15 AM oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl createADRIncident
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    ======================================================
    Please help me if anybody has faced this issue previously.

    Hi,
    Thanks everyone for the response.
    Doc ID 975182.1 for EBS-OAM integration is being followed.
    We've collected the HTTP  traffic but it shows the same 500 internal error and class cast exception. The deployed access gate also shows the same error when in debug mode.
    Any pointers would be helpful.
    Thanks.

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