Report problem directly in iTunes has been disabled?

I had understood that it was possible to report a problem on a purchase directly from within iTunes, by going to my account, history then selcting the ourchase that had the problem.
However the "Report a Problem"link now just boots me off to the Apple website, the previous button to describe the problem and submit no longer appears.
Does anyone know if this has been disabled?
I am having season pass problems on an iPad and it seems there is no solution - Apple - it just doesn't work anymore
Worminger2

Interestingly clicking on Report a problem in iTunes sends me off to a web page with the URL:
"http://www.apple.com/uk/support/itunes/store/seasonpass/"
but this immediately redirects to:
"http://www.apple.com/uk/support/itunes/#video_purchases"
which is actually just the opening page of the iTunes support page in the apple webpages, ie totally useless.
I am guessing they are overwhelmed by reported problems and are just opting out of having to deal with them. Reminds me of the dear old days of Microsoft hiding from problems.
Worminger2

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