Report Server Engine Crashed

Whenever i Run a report which does bulk data extract i get the message
Terminated with error: <br>REP-56048: Engine rwEng-2 crashed, job Id: 9543
Any help would be appreiciated.
Their is no issue with space either on database or on report server .

Hi,
I think that this is an issue that requires customer support to have a look. Contact them at metalink.oracle.com
Frank

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  • Urgent: REP-56048 Engine Crashed

    Hi,
    I have a strange one. I've been running 9iAS R2 on Windows 2000 for a few months and suddenly on 1/13 I have reports server engine crashing. The specific error is:
    Terminated with error: <br>REP-56048: Engine rwEng-0 crashed
    I look at the rwservlet status report and I see a total of 347 reports have been run and suddenly, after the above error, the rest of the jobs get: "Canceled as server is shuting down" message until I reboot. I had one .jsp report called with different parameters. On 1/13 it was run at 12:35, 12:39, 12:40 and then at 12:41 it crashed with REP-56048, then the rest get the "canceled as server is shutting down" until I reboot.
    Any ideas? I didn't see anything on metalink...
    Unfortunately, we are about 2 weeks from user training and customer deployment!
    Thanks!
    Jeff

    Danny -- thanks for the quick reply.
    In the reports\logs, I see 3 files. Two empty trace files dated October 4th (near when I installed it the last time, probably). They are:
    0 rep_ora9-1-rwEng-0.trc
    0 rep_ora9-1-rwURLEng-0.trc
    328 rep_ora9-1.log
    The rep_ora9-1.log isn't big and doesn't show anything real, as I just rebooted it...sadly. However, right before rebooting this time I cleared out the cache --- and it's now working! The previous 3 times, I didn't even think about the cache, so the only noticable difference at this point is that the cache was cleared by me deleting the files in the reports\cache directory before rebooting.
    There were over 200 cached PDF files in there (my output format is PDF). It now seems to be working, but I expect this to go into production with 60+ users who could easily generate 200 reports in a day as the system is using the reports engine to generate letters as a by-product of the process.
    I wish I had thought to save the log file, but now I know better.
    At this moment it seems resolved, but I'm worried about it for production. Is there a way to have 9iAS or the report server clear out the cache periodically (assuming that's what Long postings are being truncated to ~1 kB at this time.

  • Report server crashed

    Hi All ,
    We are using Oracle EBS 11.5.10.2 with database version 11.2.0.2.0.
    Its a 3 node setup , node 1 runs the DB
    The other 2 nodes run everything else.
    There are has been no change in the setup. but frequently we have been getting complaints in the reports not opening and getting the error :
    Error: The requested URL was not found,or cannot be server at this time.
    incorrect usageThe log file : $ORACLE_HOME//reports60/server
    below is the entry in the log :
    *** 2012-05-11 13:11:25 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:11:31 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:11:31 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:11:37 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:11:47 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:11:53 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:11:53 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:11:58 -- Server is starting up.
    *** 2012-05-11 13:12:00 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:09 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:12:16 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:16 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:12:21 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:21 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:12:21 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:22 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:32 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:12:38 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:38 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:12:45 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:12:54 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:13:40 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:13:40 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:13:45 -- Server is starting up.
    *** 2012-05-11 13:13:47 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:13:57 -- Server engine crashed. (REP60_SID)
    *** 2012-05-11 13:13:58 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:13:58 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:13:58 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:14:07 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:14:07 -- Server shutting down an engine. (REP60_SID)
    *** 2012-05-11 13:14:13 -- Server started up an engine. (REP60_SID)
    *** 2012-05-11 13:14:23 -- Server engine crashed. (REP60_SID)Please suggest
    Regards
    Kk
    Edited by: Kk on May 11, 2012 1:09 AM

    Is the issue with all reports or with specific ones only?
    Please see (Print Quote Report Failing with Incorrect Usage Error [ID 453276.1]).
    Thanks,
    Hussein

  • Minimum hardware requirement for Report server with 4 engines ??

    Hello all ,
    Can someone please tell what is the minimun Hardware requirement to be able to run a Oracle 91 AS with report server having 4 engines ??
    and where I can find this kind of documentation.
    We have a Oracle9iAS Containers for J2EE running on a machine with under 1 ghz power and around 300 mb RAM
    , but the report server seems to keep crashing ..
    Can anyone pls advice
    Thanks

    Hi,
    For calculating the minimum hardware requirements, you may need to look at various factors:
    1. No of reports requests that need to be processed per second
    2. Whether all these requests are synchronous or asynchronous
    3. Response time required
    4. Type of reports - large amounts of data, large no of images, etc
    5. How much caching you are using
    6. No of queries in your report
    7. Simple / complex layout of the report
    and so on.
    So just the information of 4 engines may not be sufficient for trying to calculate the hardware requirements. One useful reference point for you may be the Oracle9i Reports Scalability whitepaper:
    http://otn.oracle.com/products/reports/index.html
    It lists the number of users supported on some pre-defined hardware configurations, and the average response time for the reports server.
    You might also want to take a look at the paper on "Tuning Oracle Reports":
    http://otn.oracle.com/products/reports/htdocs/search.html?cat=SAP&col=ALC&submit=Search
    However, it is also possible that your Reports Server is crashing due to some other problem (not the hardware configuration).
    By the way, your RAM seems to be too low for Oracle9iAS installation. See the installation guide for minimum hardware requirements.
    Navneet.

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