Report Server won't start

Hi,
I've read many posts on this but they don't seem to fit my scenario.
Using 9iAS release 2.
When I try to start Reports Server from EM is says it starts but it never does.
I tried creating a standalone reports server, but that doesn't help.
I read a post that it's a known bug and to fix it by altering targets.xml by entering SSO username, but I'm not using SSO. Is this still a solution for me?
I can access:
http://<your_machine_name>.<domain_name>:<your_port_
number>/reports/rwservlet/help
I cannot access:
http://<your_machine_name>.<domain_name>:<your_port_
number>/reports/rwservlet/showjobs?server=<server_name>
When I enter this it automatically goes to SSO port.
So my servlet is running but my server is not.
Anyone know what I can try next??
Thanks.
Lesley

It is supposed to Validate you against the SSO database.
What Message do you get if you put a valid portal id and password in ?
Also Note:212551.1 addresses the not showing in EM as started. I have used this note info and works for me.

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    Hope this helps.
    Regards,
    Mike Yin
    TechNet Subscriber Support
    If you are
    TechNet Subscription user and have any feedback on our support quality, please send your feedback
    here.
    Mike Yin
    TechNet Community Support

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