Report stolen iPhone to apple

Hi my iPhone was stolen while on holiday. It is being claimed through my travel insurance but the insurer has requested proof that apple is aware of it being stolen. I can't find any way on the apple website to report it and my tech support has expired. What's the best way to contact them without having to pay for a new tech support issue?

Are you sure that's what they want? Or do they want proof that your carrier is aware it's been stolen? (or possibly a copy of the police report)
Apple doesn't care if the phone was stolen. They can't do anything about it.
The best way to do something, I suppose, would be go into your nearest Apple Store.  If they truly need something, then I'd suggest drafting a note informing them that it's been stolen, including the serial number, and asking a manager to sign that he received it (he doesn't have to do anything about it, just acknowledge that he was informed).
If there is no Apple Store near you, get the address of Apple in your country, make a photo copy of the note along with the addressed envelope, and send it via registered mail, signature required.

Similar Messages

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    In addition to all of the reasons already given, Apple is not in the business of tracking and listing stolen property.  Theft of iPhones, and other smart phones, has reached epidemic proportions in most large cities.  The only people who have a real reason to keep records of stolen phones would be the cell service providers.
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  • HT1688 How do I report stolen iPhone and what will Apple do about this?

    What will Apple do if someone else connects to iTunes with a stolen iPhone

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    as for cars registration gets checked when
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    2. when getting inspection sticker."
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    2) You think we should have to have anual inpections for out ipods/iphones?  Really?
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    Unless you are advocating licensing and registering your iphone with the govenrment, then you are not comparing like issues at all.

  • How to report stolen iPhone ? I want to make no one can use my stolen phone again.

    My iPhone was stole and I made new iPhone with same number yesterday. I want no one can use my stolen iPhone again. I have serial number of my stolen iPhone. Can I report my stolen iPhone and make no one can't use it?

    adnan02.ch wrote:
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  • Report stolen iPhone 4 to Apple?

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    Is this true?

    "/their account by the serial number. So, any time the phone connects with Apple via iTunes, it's serial number will be flagged by Apple as stolen, and will record the IP address of the computer that's being used to sync it, allowing me to report it to the police.
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  • Track Or report Stolen iPhone with IMEI or model

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    thanks

    Sorry, there is no way to track your phone. Apple can't/won't help you, however, AT&T will Blacklist the phone...meaning it can't be activated for service in the US, but they will not track it without a court order to do so.
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    Change all of your passwords if you had any data on the phone.

  • Can apple locate a lost or stolen iphone

    Can apple locate a lost or stolen iphone4 ? My son thinks he left it at a local store yesterday and of course when he went back no one knew anything about it. He did not have the "find my iphone" app installed and also did not use icloud. So we're wondering if their any options open at this point or do we just move forward with an insurance claim and be done with it.
    Thanks, rgares!

    The only way to locate/disable/erase any lost/stolen iPhone is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.

  • My iPhone 4 (iOS 6) has been stolen. Can Apple (store) track it through its serial number or IMEI?

    It appears offline on Find My iPhone. I guess I wasn't able to activate it on the iCloud settings. Or maybe it has been restored.. I don't know.. could it be tracked by Apple store through its serial number or IMEI? Thanks.

    Sorry, no.
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  • How to search my stolen iPhone if it was not yet registered with iCloud

    How to search my stolen iPhone if it was not yet registered with iCloud

    You can't.
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    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
    If not running iOS 7.0, the phone can be forced into recovery mode & restored.

  • Hello I would like to ask if someone knows how can I found my stolen iphone?

    Hello I would like to ask if someone knows how can I found my stolen iphone?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
    If not running iOS 7.0, the phone can be forced into recovery mode & restored.

  • How do i find stolen iphone 5... plz help

    i lost my iphone 5 yesterday at the arena....
    someone stole it when i was tying my skates....
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    The only way to locate any lost/stolen iPhone is through Find My Phone. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.

  • Please help! Stolen iPhone - what can I do?

    My iPhone 3gs was stolen today. What steps do I take and what can I do to prevent them from using it/ using my personal info?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords, especially your Apple ID/iCloud password NOW!
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, and running iOS 7.0, & Find My Phone turned on/activated, then phone cannot be re-activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
    If not running iOS 7.0, the phone can be forced into recovery mode & restored.

  • HT3964 tracking stolen iPhone

    Help me!!!!!!

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

  • Stolen Iphone please help me!

    Dear Sir/Madam,
    My iPhone was recently stolen
    so I would like to know if there is a way
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    Please let me know
    Kind regards,
    Konstantinos Tsivis

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.

  • HT4236 can i still retrieve my stolen iphone even it is offline?

    pls help me how to locate my stolen iphone

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords, especially your Apple ID/iCloud password NOW!
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
    If not running iOS 7.0, the phone can be forced into recovery mode & restored.

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