Report Suite/Analytics problem with Pro Account

I have a Pro account and want to set up the Application role so I can actually build my app and insert a shared secret for the free subscription my app offers.
However, after I've specified my app name and shared secret, I leave the report suite fields blank and click submit, but it still says 'Report Suite is required to set up analytics'. I then can't go any further - it won't allow me to save the shared secret. What is the issue?
I thought this only applied to Enterprise subscribers??

Yes, Pro customers should not have to enter a report suite name and a company name since Pro customers use a shared report suite. They may be an issue with your account.
It's best if you contact DPS Gold support for this. The contact information is in DPS Dashboard under 'Manage and Contact Gold Support'.

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