Report that reflects Supervisor Console

All,
Look, CUIC sucks it. There, I said it. That being said, I'm looking to create a report that reflects that data that is shown in the Supervisor Console. This is what everyone wants. Inbound/outbound call details for each agent and logout/not ready details. That's it. CUIC as far as I know does not have what I'm looking for.
Can someone point me to the tables in the AW database that are involved in setting up a query that shows:
Inbound and outbound calls, duration, to and from numbers
Not Ready reason code, time and duration
Please? Any help will be greatly appreciated.
Thanks.

The MIVR engine doesn't impact what you are seeing in CSD directly. There are a series of CAD/CSD services that must read data from the database and feed it to CSD. If memory serves, this happens through the Enterprise Data service. Restart it and see if things clear up. Be advised that I believe that CVD views this as a critical service so it may initiate a switchover when you bounce it.
Please remember to rate helpful responses and identify helpful or correct answers.

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