Report totals with dimension hierarchy column on pivot table incorrect

Hi,
I have a pivot table based report that has one dimension column, a dimension hierarchy column and various measures.
The row totals do not match, detail to total, and I have tried both complex server based aggregate and report based aggregation, but neither are giving me the correct answer.
I have also tried adding the column that is the same as the top level as the hierarchy, but hidden, but this does not help.
I have also tried adding the lowest level of detail column, but hidden, but this does not give me the solution I need as all of the figures then appear at detail not aggregated level.
Any ideas please?
thanks,
Robert.

Can you validate the query hitting to the database and compare the results?
Mark if helps.
Thanks,

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