Report window does not close properly when using openDocument

XI R2 InfoView
Windows 2003 server
IIS
IE7
We have been experimenting with the use of openDocument and have managed to achieve what we wanted but have one small problem. When the document is retrieved it is opened in a new browser window. When Close is selected from the drop-down Document menu the document is closed but the window shrinks to approx 8.5cm x 6 cm and remains open.
A similar thing happens when we use the Preview button to view a document in the CMC, except in that case the document does not close and closing the browser window leaves a button on the Windows taskbar. There doesn't appear to be a related window as it cannot be restored but you have to right click and select Close to get rid of it.
Any ideas what is causing these problems and how we can get round them?

Anne,
There are some parameters in opendocument (for ex. sWindow) that can help control certain things, have you tried employing anything like that? What I find frustrating is the behavior of opendocument based on whether you're running Infoview or WebI -- each product, using the same exact opendocument syntax yields different results. Based on the sample code below, what I'm seeing with Infoview is the same browser instance is used for calling the child report, however, in WebI, a new browser instance is started and the child report is rendered in Infoview. In my case, when running within WebI and getting a new browser instance in Infoview, and then using the "Document", "close" workflow, the second instance is exiting and I'm back to the previous browser. Staying within Infoview entirely through the process, when closing the child report I get brought back to the folder list page. Who's to know?
="<a href=https://<server>/businessobjects/enterprise115/InfoView/scripts/opendocument.aspx?
idocid=100798&lsSInput_Pos_Nbr="+[Position Number Tracking]+">"+[Position Number Tracking]
+"</a>"
(double spaced on purpose)
Thanks,
John

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