Reporting issues to Apple tech support

Hi,
I will be a new mac user if I don't cancel my order in the next few days due to all your complaints. I was wondering if "we" can report this issues back to apple tech support. Are they aware of these problems(whine noise, etc)? I understand that some of the issues are not big deal but I believe we should not experience them. I would like to know how many macbooks have been shipped without a problem.
Thanks

You have a couple of problems here (at least!):
1. Very few people actually subscribe and post to this board as actual users of the product - out of the thousands of MBP's out there - so there is not totally solid information to begin with. Most of what you hear is because the more tech savvy people are on this board and are "experimenting" with thier new MBP's and are noticing more than the "civilians" out there.
2. When there is an issue, I worry that too many times the issue is being discussed to death here, as if any of us have all the answers. And, yes, I agree with you - ALL issues must be reported to Apple - or there will be no fixes!
3. As has been mentioned by numerous long-time Apple folks here, every product has some issues that are either minor or less. Some are widespread, but most are on an individual basis. I'm betting that is the case with a lot that is being reported here. Just because the MBP is a new product does not mean you should get all worried and cancel. As I said, plenty of PB's have issues - go to that forum and you will see them.
3. The guys at the Apple Stores are good (the Genius's), however, YOU have more experience with the MBP (if in fact you have one already) than the guy in the store! I wouldn't necessarily count on them being to the "genius" level just yet! On the other hand, they know how to make things happen that you and I can't possibly accomplish.
I am looking forward to my MBP getting to me (soon I hope) and will hope that I experience none of the issues reported here. However, if I do, I accept that as an early adopter of new technology. If that is something you can't do, then I suggest you cancel. However, I don't think you have much to worry about. Sure, maybe "famous last words", but in my eight month experience with Apple, they are all they say they are and their reputation is golden.
Bob

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Message was edited by: SkipHaughay For: Spelling

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