Reporting Last Activity Date on Contact

Hello,
I maybe lossing my mind here but i feel like i have been looking for "Last Activity Date" on the contact screen all day. Can someone veryify that this appears under reporting.
Also does anyone know if you can create a case statement around this to state if values is less than 3 weeks = Dont not Contact and if greater Contact.
Anyway hope someone can verify this.

JE,
i don't know about a last Activity date but I've just done it with Activity reporting on Service Requests. I did RANK(activity created date by SR ID) and then set the filter to RANK=1. This gives you the last activity created.
I then did a calculation in another field TIMESTAMPDIFF(SQL_TSI_DAY, activity.createddate, Current_date) which gave me the number of days since an activity was last posted to an SR.
You can then do conditional formatting or a CASE WHEN statement on this field.
cheers
ALEX
***NOTE I have a current SR with Oracle because I'm in sydney and Current_date returns Central Server time which is a 17 hour difference and for most of the day is a day behind so my formula above has had to be
TIMESTAMPDIFF(SQL_TSI_DAY, activity.createddate, TIMESTAMPADD(SQL_TSI_HOUR, 17,Current_date))

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Edited by: John Dickey, McCarthy on Nov 3, 2009 12:19 PM
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Reporting Last Activity Date on Contact

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