Reporting Problems with Overground Cables on Poles

A number of houses where I live have their phone lines carried on poles. The cables pass close to and through branches of trees and several of the cables are likely to be damaged very soon as some are being dragged down by the weight of the branches.
Is there a way of reporting this to BT such that they can possibly take proactive steps to avoid the problem rather than waiting for the lines to break as they have done previously?
The fault reporting problem goes via a line check which won't fail.
Thanks.

Here is the link you need
http://www.openreach.co.uk/orpg/home/contactus/tellussomething/tellussomethingaboutournetwork/tellab...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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