Reporting Server Installation Compatibility

Hi,
I've completed the construction of an OES 11 SP1/SLES 11 SP2 server with ZENworks 11 SP2, Updated to 11.2.1/11.2.2 via the manual update method. I'm preparing to install the ZENworks Reporting Server, but I'm hesitant due to the fact that the ZEN Reporting Server 11.2 installation guide tells me that the requirements to install the reporting software stop at SLES 11 SP1 (well, that coupled with the fact that the installation media is named "ZENworks11SP1_Reporting_Lin", which doesn't sound like SP2) .
I've initially launched the installation process via setup.sh, but I'm receiving input/output errors when executing the command. The exact error is: "/media/iso/Install/Disk1/InstData/Linux/VM/install.bin: /media/iso/Install/Disk1/InstData/Linux/VM/install.bin: Input/Output error". I will download the iso again and double check the md5sum to be sure of the integrity of the download.
The most important set of questions I'd like to ask are: (1) Is this version of the reporting software incompatible with the environment I've built? (2) If the answer to (1) is "yes", when will Novell be releasing a compatible version for this environment?
Of course, if anyone has seen the error I mentioned earlier and would like to save me some time downloading another copy, I'd be happy to listen to your experience and potential solution.
Thanks,
Elliott

Originally Posted by ElliottRScott
Hi,
I've completed the construction of an OES 11 SP1/SLES 11 SP2 server with ZENworks 11 SP2, Updated to 11.2.1/11.2.2 via the manual update method. I'm preparing to install the ZENworks Reporting Server, but I'm hesitant due to the fact that the ZEN Reporting Server 11.2 installation guide tells me that the requirements to install the reporting software stop at SLES 11 SP1 (well, that coupled with the fact that the installation media is named "ZENworks11SP1_Reporting_Lin", which doesn't sound like SP2) .
I've initially launched the installation process via setup.sh, but I'm receiving input/output errors when executing the command. The exact error is: "/media/iso/Install/Disk1/InstData/Linux/VM/install.bin: /media/iso/Install/Disk1/InstData/Linux/VM/install.bin: Input/Output error". I will download the iso again and double check the md5sum to be sure of the integrity of the download.
The most important set of questions I'd like to ask are: (1) Is this version of the reporting software incompatible with the environment I've built? (2) If the answer to (1) is "yes", when will Novell be releasing a compatible version for this environment?
Of course, if anyone has seen the error I mentioned earlier and would like to save me some time downloading another copy, I'd be happy to listen to your experience and potential solution.
Thanks,
Elliott
Yes, the SP1 ZRS works with ZCM 11.2. It's kinda dumb with the naming, but that's what you do/use/install.
But I've not tried on an OES11 SP1 server, just on plain SLES11 SP1 at the time.

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    Error: :Could not retrieve DNS name: Threw Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80004005, Exception.Message: No such host is known
    Line 297: [23:39:27]:
    Error: :StackTrace:   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    Line 306: [23:40:21]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 307: [23:40:21]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 309: [23:40:21]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 311: [23:40:22]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 312: [23:40:22]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 314: [23:40:22]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 486: [23:40:43]:
    Error: :Error:User did not accept EULA.
    Line 486: [23:40:43]:
    Error: :Error:User did not accept EULA.
    Line 522: [23:40:43]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 522: [23:40:43]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 595: [23:40:44]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 596: [23:40:44]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 598: [23:40:44]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 600: [23:40:45]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 601: [23:40:45]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 603: [23:40:45]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 605: [23:40:47]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 606: [23:40:47]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 608: [23:40:47]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 641: [23:40:48]:
    Always: :HttpErrorsRoleCheckTitle
    Line 726: [23:41:01]:
    Error: :Could not retrieve DNS name: Threw Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80004005, Exception.Message: No such host is known
    Line 726: [23:41:01]:
    Error: :Could not retrieve DNS name: Threw Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80004005, Exception.Message: No such host is known
    Line 727: [23:41:01]:
    Error: :StackTrace:   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    Line 730: [23:41:51]:
    Error: :Could not retrieve DNS name: Threw Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80004005, Exception.Message: No such host is known
    Line 730: [23:41:51]:
    Error: :Could not retrieve DNS name: Threw Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80004005, Exception.Message: No such host is known
    Line 731: [23:41:51]:
    Error: :StackTrace:   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    Line 910: [00:03:54]:
    Debug: :Setting Error Reporting bit for this msi
    Line 1099: [00:10:23]:
    Error: :Application Monitoring reports publishing failed.: Threw Exception.Type: System.InvalidOperationException, Exception Error Code: 0x80131509, Exception.Message: Client found response content type of '', but
    expected 'text/xml'.
    Line 1099: [00:10:23]:
    Error: :Application Monitoring reports publishing failed.: Threw Exception.Type: System.InvalidOperationException, Exception Error Code: 0x80131509, Exception.Message: Client found response content type of '', but
    expected 'text/xml'.
    Line 1101: [00:10:23]:
    Error: :StackTrace:   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    Line 1108: [00:10:23]:
    Error: :Error:Publishing App Diagnostics Reports failed.
    Line 1108: [00:10:23]:
    Error: :Error:Publishing App Diagnostics Reports failed.
    Line 1109: [00:10:23]:
    Error: :FATAL ACTION: ConfigureReportingForInstall
    Line 1110: [00:10:23]:
    Error: :ProcessInstalls: Running the PostProcessDelegate returned false.
    Line 1111: [00:10:23]:
    Always: :SetErrorType: Setting NonVitalFailure. currentInstallItem: Reporting Server
    Line 1112: [00:10:23]:
    Error: :ProcessInstalls: Running the PostProcessDelegate for OMREPORTING failed.... but this item is not fatal so we will process the other items.
    Line 1246: [00:10:33]:
    Debug: :Attempted to add a warning icon to item OMREPORTING but since this was an NonVitalFailure case, we added an Error icon instead.
    Line 1305: [00:16:53]:
    Always: :<?xml version="1.0" encoding="utf-8"?><Root><DisplayItem image="/SetupChainerUI;component/smallgreencheck.png" displayText="Initial configuration" controlTitle="INITIAL_CONFIGURATION"
    /><DisplayItem image="/SetupChainerUI;component/smallerror.png" displayText="Reporting" controlTitle="OMREPORTING" ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&lt;Run
    Text=&quot;Reporting failed to install.&amp;#xA;&quot;/&gt;&lt;Hyperlink Foreground=&quot;#FF0066CC&quot; NavigateUri=&quot;C:\Users\USER\AppData\Local\SCOM\Logs\OpsMgrSetupWizard.log&quot;&gt;&lt;Run Text=&quot;For
    more information, view the Setup log.&quot;/&gt;&lt;/Hyperlink&gt;&lt;/TextBlock&gt;" /><DisplayItem image="/SetupChainerUI;component/yieldIcon.png" displayText="Final configuration" controlTitle="POSTINSTALL"
    ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&l...
    Line 1305: [00:16:53]:
    Always: :<?xml version="1.0" encoding="utf-8"?><Root><DisplayItem image="/SetupChainerUI;component/smallgreencheck.png" displayText="Initial configuration" controlTitle="INITIAL_CONFIGURATION"
    /><DisplayItem image="/SetupChainerUI;component/smallerror.png" displayText="Reporting" controlTitle="OMREPORTING" ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&lt;Run
    Text=&quot;Reporting failed to install.&amp;#xA;&quot;/&gt;&lt;Hyperlink Foreground=&quot;#FF0066CC&quot; NavigateUri=&quot;C:\Users\USER\AppData\Local\SCOM\Logs\OpsMgrSetupWizard.log&quot;&gt;&lt;Run Text=&quot;For
    more information, view the Setup log.&quot;/&gt;&lt;/Hyperlink&gt;&lt;/TextBlock&gt;" /><DisplayItem image="/SetupChainerUI;component/yieldIcon.png" displayText="Final configuration" controlTitle="POSTINSTALL"
    ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&l...
    Line 1305: [00:16:53]:
    Always: :<?xml version="1.0" encoding="utf-8"?><Root><DisplayItem image="/SetupChainerUI;component/smallgreencheck.png" displayText="Initial configuration" controlTitle="INITIAL_CONFIGURATION"
    /><DisplayItem image="/SetupChainerUI;component/smallerror.png" displayText="Reporting" controlTitle="OMREPORTING" ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&lt;Run
    Text=&quot;Reporting failed to install.&amp;#xA;&quot;/&gt;&lt;Hyperlink Foreground=&quot;#FF0066CC&quot; NavigateUri=&quot;C:\Users\USER\AppData\Local\SCOM\Logs\OpsMgrSetupWizard.log&quot;&gt;&lt;Run Text=&quot;For
    more information, view the Setup log.&quot;/&gt;&lt;/Hyperlink&gt;&lt;/TextBlock&gt;" /><DisplayItem image="/SetupChainerUI;component/yieldIcon.png" displayText="Final configuration" controlTitle="POSTINSTALL"
    ErrorInformationText="&lt;TextBlock TextWrapping='Wrap' xmlns='http://schemas.microsoft.com/winfx/2006/xaml/presentation'&gt;&l...
    Line 1375: [00:40:27]:
    Error: :Error:User did not accept EULA.
    Line 1375: [00:40:27]:
    Error: :Error:User did not accept EULA.
    Line 1411: [00:40:28]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 1411: [00:40:28]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 1484: [00:40:29]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1485: [00:40:29]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1487: [00:40:29]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1489: [00:40:30]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1490: [00:40:30]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1492: [00:40:30]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1494: [00:40:31]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1495: [00:40:31]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1497: [00:40:31]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1530: [00:40:33]:
    Always: :HttpErrorsRoleCheckTitle
    Line 1645: [00:40:48]:
    Error: :CheckHttpAddressResponse failed: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The remote server returned an error: (503) Server Unavailable.
    Line 1645: [00:40:48]:
    Error: :CheckHttpAddressResponse failed: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The remote server returned an error: (503) Server Unavailable.
    Line 1645: [00:40:48]:
    Error: :CheckHttpAddressResponse failed: Threw Exception.Type: System.Net.WebException, Exception Error Code: 0x80131509, Exception.Message: The remote server returned an error: (503) Server Unavailable.
    Line 1646: [00:40:48]:
    Error: :StackTrace:   at System.Net.HttpWebRequest.GetResponse()
    Line 1747: [22:22:41]:
    Error: :Error:User did not accept EULA.
    Line 1747: [22:22:41]:
    Error: :Error:User did not accept EULA.
    Line 1783: [22:22:41]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 1783: [22:22:41]:
    Error: :Error:IsReportingValidToInstall failed SRS instance not provided 
    Line 1856: [22:22:42]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1857: [22:22:42]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1859: [22:22:42]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1861: [22:22:44]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1862: [22:22:44]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1864: [22:22:44]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1866: [22:22:46]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1867: [22:22:46]:
    Error: :The management server specified would lead to an invalid scenario. Setup will attempt to find a valid scenario mgt server.
    Line 1869: [22:22:46]:
    Error: :No Management Server property was provided and Setup could not find a valid Management Server.  Please rerun setup with a valid management server.
    Line 1902: [22:22:48]:
    Always: :HttpErrorsRoleCheckTitle
    Line 2018: [22:24:14]:
    Error: :Dummy schedule was not created: Threw Exception.Type: System.Web.Services.Protocols.SoapException, Exception Error Code: 0x80131501, Exception.Message: System.Web.Services.Protocols.SoapException: The SQL
    Agent service is not running. This operation requires the SQL Agent service. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SchedulerNotRespondingException: The SQL Agent service is not running. This operation requires the SQL Agent service.
    Line 2018: [22:24:14]:
    Error: :Dummy schedule was not created: Threw Exception.Type: System.Web.Services.Protocols.SoapException, Exception Error Code: 0x80131501, Exception.Message: System.Web.Services.Protocols.SoapException: The SQL
    Agent service is not running. This operation requires the SQL Agent service. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SchedulerNotRespondingException: The SQL Agent service is not running. This operation requires the SQL Agent service.
    Line 2021: [22:24:14]:
    Error: :StackTrace:   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    Line 2057: [22:24:28]:
    Error: :Dummy schedule was not created: Threw Exception.Type: System.Web.Services.Protocols.SoapException, Exception Error Code: 0x80131501, Exception.Message: System.Web.Services.Protocols.SoapException: The SQL
    Agent service is not running. This operation requires the SQL Agent service. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SchedulerNotRespondingException: The SQL Agent service is not running. This operation requires the SQL Agent service.
    Line 2057: [22:24:28]:
    Error: :Dummy schedule was not created: Threw Exception.Type: System.Web.Services.Protocols.SoapException, Exception Error Code: 0x80131501, Exception.Message: System.Web.Services.Protocols.SoapException: The SQL
    Agent service is not running. This operation requires the SQL Agent service. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SchedulerNotRespondingException: The SQL Agent service is not running. This operation requires the SQL Agent service.
    Line 2060: [22:24:28]:
    Error: :StackTrace:   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    Line 2224: [22:26:09]:
    Debug: :Setting Error Reporting bit for this msi
    Line 2421: [22:30:30]:
    Error: :Application Monitoring reports publishing failed.: Threw Exception.Type: System.InvalidOperationException, Exception Error Code: 0x80131509, Exception.Message: Client found response content type of 'text/html;
    charset=utf-8', but expected 'text/xml'.
    Line 2421: [22:30:30]:
    Error: :Application Monitoring reports publishing failed.: Threw Exception.Type: System.InvalidOperationException, Exception Error Code: 0x80131509, Exception.Message: Client found response content type of 'text/html;
    charset=utf-8', but expected 'text/xml'.
    Line 2422: The request failed with the error message:
    Line 2436:          .error {margin-bottom: 10px;}
    Line 2443:             <span><H1>Server Error in '/ReportServer_SCOMDB' Application.<hr width=100% size=1 color=silver></H1>
    Line 2449:             <b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about
    the error and where it originated in the code.
    Line 2455:             <b>Source Error:</b> <br><br>
    Line 2479:    System.Web.ApplicationStepManager.ResumeSteps(Exception error) +762
    Line 2501:    at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
    Line 2506: [22:30:30]:
    Error: :StackTrace:   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    Line 2513: [22:30:30]:
    Error: :Error:Publishing App Diagnostics Reports failed.
    Line 2513: [22:30:30]:
    Error: :Error:Publishing App Diagnostics Reports failed.
    Line 2514: [22:30:30]:
    Error: :FATAL ACTION: ConfigureReportingForInstall
    Line 2515: [22:30:30]:
    Error: :ProcessInstalls: Running the PostProcessDelegate returned false.
    Line 2516: [22:30:30]:
    Always: :SetErrorType: Setting NonVitalFailure. currentInstallItem: Reporting Server
    Line 2517: [22:30:30]:
    Error: :ProcessInstalls: Running the PostProcessDelegate for OMREPORTING failed.... but this item is not fatal so we will process the other items.
    Line 2651: [22:30:56]:
    Debug: :Attempted to add a warning icon to item OMREPORTING but since this was an NonVitalFailure case, we added an Error icon instead.

    Ensure that SQL Server Reporting Services has been correctly installed and configured
    To verify that Reporting Services is configured correctly
    Verify that the ReportServer and ReportServerTempDB databases in SQL Server Management Studio are located on the stand-alone server.
    Verify the correct configuration of SQL Server Reporting Services. Click Start, point to Programs, point to the appropriate offering of Microsoft SQL Server, point to Configuration Tools, and then click Reporting Services Configuration Manager. Connect
    to the instance on which you installed Reporting Services.
    3.In the navigation pane, select the <servername>\SQLinstance. This displays the Report Server status in the results pane. Ensure that the Report Server Status is Started.
    4.In the navigation pane, select Scale-out Deployment, and then ensure that the Status column has the value of Joined.
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    7.In the Report Manager website, click New Folder to create a new folder. Enter a name and description, and then click OK. Ensure that the new, created folder is visible on the Report Manager website.
    Roger

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    Hello,
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    3) Windows Firewall is disabled on all servers
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    [17:05:40]: Error: :ModifySRSServiceAccount failed.: Threw Exception.Type: System.Runtime.InteropServices.COMException, Exception Error Code: 0x800706BE, Exception.Message:
    [17:05:40]: Error: :StackTrace:   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options)
       at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportingConfigurationHelper.ReportingConfiguration.ModifySRSServiceAccount(String userName, String userPassword, String sqlSRSServer, String srsServiceName, String sqlServerForSRSDatabase,
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    [17:05:40]: Warn: :Message:SetSRSSecurity Exception Exception: . Will retry..
    [17:05:40]: Debug: :Now Sleeping for : 60000 milliseconds
    [17:06:40]: Debug: :More: 4 rety to go..

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    http://www.rickygao.com/step-by-step-installing-system-center-2012-r2-operation-manager/
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    Regards,
    Yan Li
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • Oracle9i AS Reports Server Installation - Service Failed to start

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    Regards
    The Oracle Reports Team
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    [11-4-2008 09:50:11] Informational: User cvp_dbadmin created.
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    [11-4-2008 09:50:11] WARNING: LaunchApp - Error 2245 while running: Changing default password for user cvp_dbadmin
    [11-4-2008 09:50:11] ERROR: Changing password for user cvp_dbadmin failed.
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    [11-4-2008 09:50:11] ERROR: Password does not meet policy requirements
    [11-4-2008 09:50:11] Informational: User cvp_dbuser deleted.
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  • Invalid Key code Error while installing crystal report server 11

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    Kind regards,
    Rosemary
    From: BOSAPASIA
    Sent: 29 September 2009 05:49
    To: Savage, Rosemary
    Subject: FW: Crystal Reports Server Installation Issue
    Importance: High
    HI Rose ,
    Need your assistance on the below issue.
    Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
    He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
    Regards,
    Jessy
    CIC Team Lead
    Customer Interaction Center
    Global Support Centre India
    SAP Labs India Pvt Ltd
    Hi,
    Providing you with the required details to proceed further
    Registration Number-
    Registration Email Address-taxmantra.support
    And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
    Dear Mohitk,
    Thank you for your information.
    I checked with the concerned colleague and received the below update:
    Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
    If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
    If you did not register before, as the promotion is over so the key code could not be replaced.
    I request you to kindly check the same at your end and revert with the details.
    Moreover, there are two ways for Crystal Report customer to get support.
    One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
    A learning map was provided, listed on left column.
    The other is customer with only Crystal report product, the support is via SDN.
    http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
    Customers can first check whether other customer has got the same issue and find the reply from our engineers.
    You may also post your own thread for support.
    Anything else I could help, please do not hesitate to contact again.
    Hi,
    I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
    Please find attached the Scanned Document  containing the details as per the details required by you.
    Hope to see a quick resolution for the issue.
    Dear Mohit,
    Thank you for your e-mail.
    As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
    Your customer number:
    Your customer name and address:
    Purchase order number:
    Any other products purchased along with Crystal Reports Server 11
    Any S-User Id:
    Any old case ID:
    Please feel free to contact us if any further queries.
    Hi,
    I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
    We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
    "The product key code you have entered is incorrect"
    We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
    Please help us to resolve the issue as early as possible.
    My contact number:
    If you need any further information do let me know

    Ajit,
      By design, the product is not able to be installed under the superuser account.
    1.  Create a new user and specify a home directory for the user without a quota set.
    2.  Copy or move the installation files to a directory that the new user can read.  I suggest you move the installation files directly into the new user's home directory.
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    4.  run the installation shell script using that new user's account.
    NOTE:  Ensure the system meets the requirements from the supported platforms documents.
    .Tony

  • Crystal Report server error

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    Hi,
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    I've uninstalled/re-formatted/reinstalled the services (with all default options, and services running as "Local Service"), but always end up with the following error when connecting to Report Server via Management Studio:
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       at Microsoft.SqlServer.Management.UI.ConnectionDlg.RSType.GetConnectionObject(UIConnectionInfo ci)
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       at Microsoft.SqlServer.Management.UI.ConnectionDlg.Connector.ConnectionThreadUser()
    Any hints would be appreciated...
    Thanks,
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    <Header>
      <Product>Microsoft SQL Server Reporting Services Version 9.00.2047.00</Product>
      <Locale>en-US</Locale>
      <TimeZone>AUS Eastern Standard Time</TimeZone>
      <Path>C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\LogFiles\ReportServerService__06_22_2006_09_34_56.log</Path>
      <SystemName>COUNTD2</SystemName>
      <OSName>Microsoft Windows NT 5.2.3790 Service Pack 1</OSName>
      <OSVersion>5.2.3790.65536</OSVersion>
    </Header>
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing ConnectionType to '0'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing IsSchedulingService to 'True'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing IsNotificationService to 'True'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing IsEventService to 'True'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing PollingInterval to '10' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing WindowsServiceUseFileShareStorage to 'False'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MemoryLimit to '60' percent as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing RecycleTime to '720' minute(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MaximumMemoryLimit to '80' percent as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MaxAppDomainUnloadTime to '30' minute(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MaxQueueThreads to '0' thread(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing IsWebServiceEnabled to 'True'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MaxActiveReqForOneUser to '20' requests(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing MaxScheduleWait to '5' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing DatabaseQueryTimeout to '120' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing ProcessRecycleOptions to '0'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing RunningRequestsScavengerCycle to '60' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing RunningRequestsDbCycle to '60' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing RunningRequestsAge to '30' second(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing CleanupCycleMinutes to '10' minute(s) as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing DailyCleanupMinuteOfDay to default value of '120' minutes since midnight because it was not specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing WatsonFlags to '1064'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing WatsonDumpOnExceptions to 'Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing WatsonDumpExcludeIfContainsExceptions to 'System.Data.SqlClient.SqlException,System.Threading.ThreadAbortException'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing SecureConnectionLevel to '0'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing DisplayErrorLink to 'True'  as specified in Configuration file.
    ReportingServicesService!library!4!22/06/06-09:34:57:: i INFO: Initializing WebServiceUseFileShareStorage to 'False'  as specified in Configuration file.
    ReportingServicesService!resourceutilities!4!22/06/06-09:34:57:: i INFO: Reporting Services starting SKU: Enterprise
    ReportingServicesService!resourceutilities!4!22/06/06-09:34:57:: i INFO: Evaluation copy: 0 days left
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: Database Cleanup (NT Service) timer enabled: Next Event: 600 seconds.  Cycle: 600 seconds
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: Running Requests Scavenger timer enabled: Next Event: 60 seconds.  Cycle: 60 seconds
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: Running Requests DB timer enabled: Next Event: 60 seconds.  Cycle: 60 seconds
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: Execution Log Entry Expiration timer enabled: Next Event: 59102 seconds.  Cycle: 86400 seconds
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: Memory stats update timer enabled: Next Event: 60 seconds.  Cycle: 60 seconds
    ReportingServicesService!runningjobs!4!22/06/06-09:34:57:: i INFO: SQM timer timer enabled: Next Event: 62702 seconds.  Cycle: 86400 seconds
    ReportingServicesService!library!8!22/06/06-09:34:58:: i INFO: Catalog SQL Server Edition = Enterprise
    ReportingServicesService!crypto!8!22/06/06-09:34:58:: i INFO: Initializing crypto as user: OBJECTIVEWARE\s.count
    ReportingServicesService!crypto!8!22/06/06-09:34:58:: i INFO: Exporting public key
    ReportingServicesService!crypto!8!22/06/06-09:34:58:: i INFO: Performing sku validation
    ReportingServicesService!crypto!8!22/06/06-09:34:58:: i INFO: Importing existing encryption key
    ReportingServicesService!dbpolling!8!06/22/2006-09:34:58:: EventPolling polling service started
    ReportingServicesService!dbpolling!8!06/22/2006-09:34:58:: NotificationPolling polling service started
    ReportingServicesService!dbpolling!8!06/22/2006-09:34:58:: SchedulePolling polling service started
    ReportingServicesService!dbpolling!8!06/22/2006-09:34:58:: UpgradePolling polling service started
    ReportingServicesService!dbpolling!b!22/06/06-09:34:58:: NotificationPolling heartbeat thread started.
    ReportingServicesService!dbpolling!a!22/06/06-09:34:58:: EventPolling heartbeat thread started.
    ReportingServicesService!dbpolling!c!22/06/06-09:34:58:: Polling started
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    #Software: Microsoft Internet Information Services 6.0
    #Version: 1.0
    #Date: 2006-06-21 00:00:21
    #Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
    2006-06-21 00:00:21 W3SVC1 203.166.122.177 GET /iisstart.htm - 80 - 203.166.122.223 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+InfoPath.1) 200 0 64
    #Software: Microsoft Internet Information Services 6.0
    #Version: 1.0
    #Date: 2006-06-21 03:50:53
    #Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
    2006-06-21 03:50:53 W3SVC1 203.166.122.177 POST /ReportServer/ReportService2005.asmx - 80 - 203.166.122.218 - 200 0 0
    2006-06-21 03:51:15 W3SVC1 203.166.122.177 POST /ReportServer/ReportService2005.asmx - 80 - 203.166.122.218 - 500 0 0
    2006-06-21 03:51:15 W3SVC1 203.166.122.177 POST /ReportServer/ReportService2005.asmx - 80 - 203.166.122.218 - 200 0 0
    2006-06-21 03:51:31 W3SVC1 203.166.122.177 POST /ReportServer/ReportService2005.asmx - 80 - 203.166.122.218 - 500 0 0
    2006-06-21 03:51:31 W3SVC1 203.166.122.177 POST /ReportServer/ReportService2005.asmx - 80 - 203.166.122.218 - 500 0 0
    #Software: Microsoft Internet Information Services 6.0
    #Version: 1.0
    #Date: 2006-06-21 07:51:41
    #Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
    2006-06-21 07:51:41 W3SVC1 203.166.122.177 GET /iisstart.htm - 80 - 203.166.122.223 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+InfoPath.1) 200 0 64
    #Software: Microsoft Internet Information Services 6.0
    #Version: 1.0
    #Date: 2006-06-21 23:38:59
    #Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
    2006-06-21 23:38:59 W3SVC1 203.166.122.177 GET /Reports - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 301 0 0
    2006-06-21 23:39:16 W3SVC1 203.166.122.177 GET /Reports/Home.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 302 0 0
    2006-06-21 23:39:25 W3SVC1 203.166.122.177 GET /Reports/Pages/Folder.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 500 0 0
    2006-06-21 23:39:25 W3SVC1 203.166.122.177 GET /Reports/js/ReportingServices.js - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:39:25 W3SVC1 203.166.122.177 GET /Reports/styles/ReportingServices.css - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:39:25 W3SVC1 203.166.122.177 GET /Reports/images/blank.gif - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:39:25 W3SVC1 203.166.122.177 GET /Reports/images/48error.jpg - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:40:11 W3SVC1 203.166.122.177 GET /Reports - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 301 0 0
    2006-06-21 23:40:11 W3SVC1 203.166.122.177 GET /Reports/Home.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 302 0 0
    2006-06-21 23:40:13 W3SVC1 203.166.122.177 GET /Reports/Pages/Folder.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 500 0 0
    2006-06-21 23:41:26 W3SVC1 203.166.122.177 GET /Reports/home.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 302 0 0
    2006-06-21 23:41:28 W3SVC1 203.166.122.177 GET /Reports/Pages/Folder.aspx - 80 - 203.166.122.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 500 0 0
    2006-06-21 23:43:52 W3SVC1 203.166.122.177 GET /reports - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 301 0 0
    2006-06-21 23:43:52 W3SVC1 203.166.122.177 GET /reports/Home.aspx - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 302 0 0
    2006-06-21 23:43:53 W3SVC1 203.166.122.177 GET /reports/Pages/Folder.aspx - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 500 0 0
    2006-06-21 23:43:54 W3SVC1 203.166.122.177 GET /Reports/js/ReportingServices.js - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:43:54 W3SVC1 203.166.122.177 GET /Reports/styles/ReportingServices.css - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:43:54 W3SVC1 203.166.122.177 GET /Reports/images/blank.gif - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 200 0 64
    2006-06-21 23:43:54 W3SVC1 203.166.122.177 GET /Reports/images/48error.jpg - 80 - 203.166.122.218 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322;+InfoPath.1;+.NET+CLR+2.0.50727) 200 0 64
    Thanks,
    Roshan.

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