Reporting Service issue: Unable to open reports (.rdl files) from SharePoint 2013

Hi All,
I am facing issue while accessing reports from SharePoint sites and below is the error message.
Report Server has encountered a SharePoint error. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SharePointException: Report Server has encountered a SharePoint error. ---> Microsoft.SharePoint.SPException: Virus Found: ---> System.Exception:
For more information about this error navigate to the report server on the local server machine, or enable remote errors (Fault Detail is equal to Microsoft.ReportingServices.ServiceContract.RsExceptionInfo).
Error message shows "Virus Found", so we have disabled the antivirus scanning (Symantec Protection for real time scanning) and it started working.
We have tried to add ".rdl" and ".rsds" files in the exception, but didn't work. Noticed that issue is happening when we enabled the option "Scan the item when download".
Please suggest how we can rectify the issue without disabling any Symantec settings.
Thanks,
Anoop

Hi Anoop,
Not sure this option "Scan the item when download" of Symantec will do what action, you may want to get more info from symantec, it seems you have posted in symantec official forum
here, I would recommend to keep an eye on updates there.
Thanks
Daniel Yang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Reporting Service issue: Unable to open reports (.rdl files) from SharePoint 2013

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