Reporting Services as a generic service in a failover cluster group?

There is some confusion on whether or not Microsoft will support a Reporting Services deployment on a failover cluster using scale-out, and adding the Reporting Services service as a generic service in a cluster group to achieve active-passive high
availability.
A deployment like this is described by Lukasz Pawlowski (Program Manager on the Reporting Services team) in this blog article
http://blogs.msdn.com/b/lukaszp/archive/2009/10/28/high-availability-frequently-asked-questions-about-failover-clustering-and-reporting-services.aspx. There it is stated that it can be done, and what needs to be considered when doing such a deployment.
This article (http://technet.microsoft.com/en-us/library/bb630402.aspx) on the other hand states: "Failover clustering is supported only for the report server database; you
cannot run the Report Server service as part of a failover cluster."
This is somewhat confusing to me. Can I expect to receive support from Microsoft for a setup like this?
Best Regards,
Peter Wretmo

Hi Peter,
Thanks for your posting.
As Lukasz said in the
blog, failover clustering with SSRS is possible. However, during the failover there is some time during which users will receive errors when accessing SSRS since the network names will resolve to a computer where the SSRS service is in the process of starting.
Besides, there are several considerations and manual steps involved on your part before configuring the failover clustering with SSRS service:
Impact on other applications that share the SQL Server. One common idea is to put SSRS in the same cluster group as SQL Server. If SQL Server is hosting multiple application databases, other than just the SSRS databases, a failure in SSRS may cause
a significant failover impact to the entire environment.
SSRS fails over independently of SQL Server.
If SSRS is running, it is going to do work on behalf of the overall deployment so it will be Active. To make SSRS Passive is to stop the SSRS service on all passive cluster nodes.
So, SSRS is designed to achieve High Availability through the Scale-Out deployment. Though a failover clustered SSRS deployment is achievable, it is not the best option for achieving High Availability with Reporting Services.
Regards,
Mike Yin
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Mike Yin
TechNet Community Support

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Edited by mreiche at 01/25/2008 10:10 AM
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Make sure you edit the registry entry for the service to run as -server, not -client . Also, I cannot see what you have on some of the right side of the error but it looks like it may be a config.xml issue but you say the script starts the admin fine so I doubt it is a hosed config.xml. Check your regsitry parameters and then if still a problem then make sure you post the format so we can see all of the error. I got the service running in 10.3, it is not as easy as previous versions but it is doable and I can assist further if need be.

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