Req for moderators: Need FTP write access to websp...

My step-father has a website hosted at http://www.btinternet.com/~philip.martin8/ A few days ago, I FTPed into the webspace to make some changes. I uploaded the new files and the old ones got over-written, but the new ones did not get uploaded. Going to the website now just shows an empty directory listing.
Could a moderator possibly give his FTP account (philip.martin8) write access to that directory? The website is used for our family business, so it's quite important to us.
Thanks very much.

maryrosecook wrote:
My step-father has a website hosted at http://www.btinternet.com/~philip.martin8/ A few days ago, I FTPed into the webspace to make some changes. I uploaded the new files and the old ones got over-written, but the new ones did not get uploaded. Going to the website now just shows an empty directory listing.
Could a moderator possibly give his FTP account (philip.martin8) write access to that directory? The website is used for our family business, so it's quite important to us.
Thanks very much.
Hi. Welcome to the forums.
May I ask if your step father is still a BTinternet user ? The usual reason files get removed from the website when uploading is due to the account being a "basic" only one, after say a person has ceased their service.
A basic only account has no webspace allowance, however if the account was previously a "normal" one, then that's why it had space. If the webspace was untouched, it would still function - however any changes, as you've seen, will delete them.
You can check is the account is a basic only one by going to my shortcuts options 12b, and logging in using your step father's email address as the Yahoo! ID and the associated password. Look under Product to see what it says.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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