Request code invalid

I have a valid serial number but every time I enter the request code for offline activation it gives me error. Who can I contact? I have a paid for license and there is no where online with contact info. The activation helpline has been shut down and references you to online pre answered questions.
Thanks.

Hi Matt
The offline activation would require a response code that can be generated using request code. Please confirm if you have the response code. If no, please perform the steps mentioned here for offline activation: Offline Activation

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