Request Code

What in the world are you talking about? In addition, this is a user forum and we do not distribute anything.

Similar Messages

Adobe Photoshop CS6 Offline Trial Installation Problems (Request Code)

I have been trying to install Adobe Photoshop CS6 Trial offline because it says "my computer isn't connected to the Internet" but i cant figure out how to generate a request code. See screen shots. These are my EXACT Steps. I don't know where to go from here. Thank You!
Step 1. I click "Sign in now"
Step 2. It loads for about 2-3 minutes
Step 3.This screen appears and I press the link that says http://www.adobe.com/go/getactivated
Step 4. This screen appears and I press "Generate a Response Code"
Step 5. This screen appears and I have no idea how to get a request code.

Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses how to resolve the difficulties you are currently experiencing.

Request code doesn't work...

I downloaded Premiere Elements 12 and Photoshop Elements 12 about a week ago (they were on the same disc). My computer is not connected to the internet (my parents don't want me surfing) so I have to use offline activation (obviously I am not using the computer with the software to type this message...). I got a request code from my computer per Adobe's instructions, but when I put the request code and the serial number in the website (www.adobe.com/go/getactivated) I get this message: Either the Request Code or Serial Number entered is Invalid. Please enter the Request code as generated and the Serial Number you entered while installing the product. Please try again. This happens for both Premiere Elements and Photoshop Elements. The request code is a 50-some-odd long series of numbers and letters (lowercase and uppercase) and a couple of characters with spaces between every group of four letters/numbers/characters. Am I supposed to leave the spaces out? Does the fact that I accidentally used the same serial number for both Premiere Elements and Photoshop Elements have anything to do with this? Help!

cWolf
Are you talking about redemption code and serial numbers. If so, please use the following link to contact Adobe.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
There is a Chat link in the section for Elements.
Can you get your computer with Premiere Elements to where you are now with an Internet connection just to activate the program? In the beginning, you may need an Internet connection for more than just activating the program. There are some features that will pop up an activation message when you use them for the first time - back to the Internet connection.
That no Internet connection to activate Premiere Elements issue that you present needs to be answered by only Adobe. And, we are not Adobe here. Just user to user.
If you already have a case number with Adobe for this matter, then contact Adobe as you did before, using that case number to sort through the rest of the details. Otherwise try the Adobe Chat link in the Redemption Code document.
Please let us know if any of that worked for you.
Thank you.
ATR

How do I add my request code offline to allow me to use Acrobat Pro XI

I have been trying all morning to find out how to add my request code for the Acrobat Pro XI. I have generated all the off line info I needed and now have the request code that I am struggling to find where to add. Any link or help please??

Hi Susan,
I have checked your account and found that Adobe Acrobat XI Professional has been activated, please let me know if you are still facing any problems with the activation.
Alternatively you can contact support here for the activation support
If you want help with the offline activation, you may use the doc Offline Activation
^Ani

How can I generate product's Request Code ( indesign cs6)

Have installed on my machine without Internet a cannot fond how to generate Product's request code to activate online. I just ahave a window asking me to connect but I cant. Any tips? thx in advance

Nobody here can help with activation issues. You’ll need to contact Adobe directly.

How do I find a Request Code???

I am trying to get into the Editor portion of Photoshop Elements 12 for the first time and it asks me to enter the request code and serial number. I see the serial number on my box, but can't find a Request Code anywhere.

Hello,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at Find your serial number quickly.
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number."
Good luck!
Hans-Günter

I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

Dear Anubha,
I hope these windows illustrate what I am facing.
The above window shows the prompt that the software requires activation.
The version is 8.1.0.
This next window is the point where I select activation by phone.
This final window shows that the "response code" is not returned. I get an
"Activation Number" instead.
Steven
On Tue, Jan 27, 2015 at 10:50 PM, Anubha Goel <[email protected]>

Adobe Photoshop 12 -- Adobe asking for request code in order to register online -- where does one get the request code?

Where does one get the request code in order to register online?

If you have a redemption code you can redeem it here to get the serial number:
https://redeem.licenses.adobe.com/getserial

Cifs mount error(56): Invalid request code

I am trying to cifs mount my Arch server (called server) to an SMB disk on a router (experia). This keeps throwing me error messages. Invalid request code.
So I decided to test this on my Arch client (called kastje). Same issue:
[david@kastje ~]$ sudo mount -v -t cifs //experia/testshare /mnt/temp -o username=testuser,password=testpass
mount.cifs kernel mount options: ip=192.168.178.1,unc=\\experia\testshare,user=testuser,pass=********
mount error(56): Invalid request code
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
However, mounting through gvfs-smb (PCmanFM) works fine, so it seems that both my client and the router are configured correctly but I am failing at using mount.cifs. But I just cannot find out what. Searching for the mount error(56) turns up some result but none are really helpful, as they do not solve the issue .
I hope someone can point me in the right direction.

From my fstab:
//Server/Shares /mnt/Shares cifs guest,uid=1000,x-systemd.automount,iocharset=utf8,file_mode=0777,dir_mode=0777 0 0
//Server/Homes /home/pat/Server cifs credentials=/home/pat/.smbcredentials,x-systemd.automount,iocharset=utf8,sec=ntlm 0 0
Does your router have a smb.conf? Or, I should be asking, is a samba server running on your router? You may find that an NFS share might work better than samba, especially if you don't have a setup like mine.

Error trying to generate a request code

I received the CS6 production suite and am trying to deploy it on a number of off-line machines. According to what I can make out of the instructions for the Provisioning Toolkit, I need to open the Provisioning Tool on the off-line machine and then type in:
adobe_prtk --tool=Type1Exception accept --serial=
and then the serial number I received from Adobe in order to receive a request code for activation, but when I do that, I get a "command not found" message in the terminal. I have copy/pasted the command line directly from the document. I can breifly turn the off-line machine's wireless on (although I hate to do it as it destabilizes our system) but I suspect if I do that and enter the serial number that way, then that will be the only machine I can install the package on. Any help would be appreciated.

In Creative Suite 6, users needs to be online for serialization to be successful. However if there are client
machines that are not connected to the internet, the following process, called the Type1Exception process,
can be followed to serialize a package.
This process requires generation of a keycode on the offline client machine. The keycode is then used to
generate a response code from an online machine. The response code generated using the online
machine is then used to serialize the package on the offline client machine.
This process can be used for both Retail and Volume customers.
1.On the offline client machine, generate a request code for activation by running the following command:
adobe_prtk --tool=Type1Exception --generate --serial=serialNum
where serialNum is the serial number
This command returns a 44-character request code.
2.Using an online machine. visit the AOES website:
http://www.adobe.com/go/getactivated
3.At the AOES website, log in with the Adobe ID.
4.Once authenticated, enter the Adobe serial number and the request code that was generated in step 1. Once the activation service successfully activates it, the response code is displayed.
5.Note down the response code
6.On the offline client machine, run the following command to activate the package
adobe_prtk --tool=Type1Exception accept --serial=serialNum --responsecode=responseCode --leid=LEID

Request code invalid

I have a valid serial number but every time I enter the request code for offline activation it gives me error. Who can I contact? I have a paid for license and there is no where online with contact info. The activation helpline has been shut down and references you to online pre answered questions.
Thanks.

Hi Matt
The offline activation would require a response code that can be generated using request code. Please confirm if you have the response code. If no, please perform the steps mentioned here for offline activation: Offline Activation

I am trying to register my product online and am being asked for a request code -- where do I get the request code?

I am trying to get a request code so that I can register.

Do you mean a redemption code? Not sure at all what a request code would be. If it's a redemption code, you would have gotten that on a card in the box or possibly on your receipt when you bought PSE. Then you use that to get a serial number, which you enter when installing PSE:
Redemption Code Help

How do I reactivate acrobat pro 8 offline without a request code.

I need to reactivate acrobat pro 8 offline, no internet connections. I went to www.adobe.com/go/getactivated to reactivate but I do not have a request code. How do I get this, this is now quite unbearable

Hi,
Unfortunately, it is not possible to activate Acrobat Pro 8 offline.
In order to activate the product, I request you to try connecting the machine to internet.
Regards,
Nakul

How to I get a request code (ACROBAT 8.0 Standard)?

I installed ACROBAT 8.0 Standard onto a computer that is offline. I went to help to activate the software.by phone. Called number, was instructed to register online. Obtained from software, an activation number and serial number. Back at ACROBAT's website I am prompted for a request code. Tried to enter activation number, but website would not accept. How do I get the request code?

Dear Anubha,
I hope these windows illustrate what I am facing.
The above window shows the prompt that the software requires activation.
The version is 8.1.0.
This next window is the point where I select activation by phone.
This final window shows that the "response code" is not returned. I get an
"Activation Number" instead.
Steven
On Tue, Jan 27, 2015 at 10:50 PM, Anubha Goel <[email protected]>

ReleaseRequest failed with error code 0x80004005 \ Task Sequence Manager could not release active TS request. code 80004005

Hi All,
I am trying to deploy an OS but the deployment is failing part way through. I have searched the logs and identified the error: Task Sequence Manager could not release active TS request. code 80004005
If anyone could assist with this is would be much appreciated.
Many thanks
Logs below:
<![LOG[Unlocked ActualConfig successfully]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="policyutil.cpp:7898">
<![LOG[Unlocked policy transaction lock successfully]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="policyutil.cpp:7904">
<![LOG[Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:8388E2E2-7642-4436-88D0-FC9335F6D56E";
DateTime = "20141218122103.273000+000";
PolicyNamespace = "\\\\wst0339\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 1748;
ThreadID = 1752;
]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="event.cpp:729">
<![LOG[Successfully submitted event to the Status Agent.]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="event.cpp:747">
<![LOG[End TS policy evaluation]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="policyutil.cpp:10580">
<![LOG[Policy evaluation initiated]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="utils.cpp:3387">
<![LOG[Sending success status message]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="tsmanager.cpp:659">
<![LOG[MP server http://LONSVR0150.uk.ham.local. Ports 80,443. CRL=false.]LOG]!><time="12:21:03.273+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="utils.cpp:4855">
<![LOG[Setting authenticator]LOG]!><time="12:21:03.288+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="utils.cpp:4877">
<![LOG[Set authenticator in transport]LOG]!><time="12:21:03.288+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="libsmsmessaging.cpp:7592">
<![LOG[Sending StatusMessage]LOG]!><time="12:21:03.304+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="libsmsmessaging.cpp:4020">
<![LOG[Setting message signatures.]LOG]!><time="12:21:03.320+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="libsmsmessaging.cpp:1292">
<![LOG[Setting the authenticator.]LOG]!><time="12:21:03.320+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="libsmsmessaging.cpp:1322">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: LONSVR0150.uk.ham.local:80 CCM_POST /ccm_system/request]LOG]!><time="12:21:03.320+00" date="12-18-2014" component="TSManager" context="" type="1"
thread="1752" file="libsmsmessaging.cpp:8422">
<![LOG[Request was succesful.]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="0" thread="1752" file="libsmsmessaging.cpp:8758">
<![LOG[Finalize logging request ignored from process 1748]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="tslogging.cpp:1737">
<![LOG[Waiting for CcmExec service to be fully operational]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="utils.cpp:4019">
<![LOG[CcmExec service is up and fully operational]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="utils.cpp:4024">
<![LOG[Access handle will be read from _SMSTSActiveRequestHandle]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="tsmanagerutils.cpp:99">
<![LOG[Access handle: {9F9B91DA-055D-4B32-9817-52C369835080}]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="tsmanagerutils.cpp:111">
<![LOG[Attempting to release request using {9F9B91DA-055D-4B32-9817-52C369835080}]LOG]!><time="12:21:03.351+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752"
file="tsmanagerutils.cpp:118">
<![LOG[CoCreateInstance succeeded]LOG]!><time="12:21:03.382+00" date="12-18-2014" component="TSManager" context="" type="1" thread="1752" file="tsmanagerutils.cpp:133">
<![LOG[pISoftwareExecutionRequestMgr->ReleaseRequest(ActiveRequestGUID), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmanager\tsmanagerutils.cpp,136)]LOG]!><time="12:21:03.382+00" date="12-18-2014" component="TSManager"
context="" type="0" thread="1752" file="tsmanagerutils.cpp:136">
<![LOG[ReleaseRequest failed with error code 0x80004005]LOG]!><time="12:21:03.382+00" date="12-18-2014" component="TSManager" context="" type="3" thread="1752" file="tsmanagerutils.cpp:136">
<![LOG[Task Sequence Manager could not release active TS request. code 80004005]LOG]!><time="12:21:03.382+00" date="12-18-2014" component="TSManager" context="" type="2" thread="1752"
file="tsmanagerutils.cpp:165">
<![LOG[Process completed with exit code 0]LOG]!><time="12:21:03.413+00" date="12-18-2014" component="TSMBootstrap" context="" type="1" thread="1728" file="commandline.cpp:1098">
<![LOG[Exiting with return code 0x00000000]LOG]!><time="12:21:03.413+00" date="12-18-2014" component="TSMBootstrap" context="" type="1" thread="1728" file="tsmbootstrap.cpp:1032">
<![LOG[Process completed with exit code 0]LOG]!><time="12:21:03.413+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="commandline.cpp:1098">
<![LOG[Task sequence completed 0x00000000]LOG]!><time="12:21:03.413+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="basesetuphook.cpp:1384">
<![LOG[Uninstalling Setup Hook]LOG]!><time="12:21:06.552+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="basesetuphook.cpp:1427">
<![LOG[Removing setup hook from registry.]LOG]!><time="12:21:06.552+00" date="12-18-2014" component="OSDSetupHook" context="" type="0" thread="788" file="vistasetuphook.cpp:143">
<![LOG[Successfully removed C:\WINDOWS\system32\OSDGINA.DLL]LOG]!><time="12:21:06.552+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="basesetuphook.cpp:1183">
<![LOG[Successfully removed C:\WINDOWS\system32\OSDSETUPHOOK.EXE]LOG]!><time="12:21:06.552+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="basesetuphook.cpp:1183">
<![LOG[Successfully removed C:\WINDOWS\system32\_SMSOSDSetup]LOG]!><time="12:21:06.552+00" date="12-18-2014" component="OSDSetupHook" context="" type="1" thread="788" file="basesetuphook.cpp:1220">

4005 can mean a few things, Some common can be The wrong BIOS time, or a a bad Hard drive. look at those two first.

I'm trying to re-activate my software because of "repair" issues and don't know what to put for "request code"

I'm trying to re-activate my software because of "repair" issues. I have had it for 6 years and when I logged in today, it suddenly said that I needed to re-activate within 5 days. It won't allow me to do it online due to an error so it said that I needed to call and activate, but then when I called it said to go online to adobe/go/activate, which I did and have entered my serial number, but it also wants a request code and I don't know what to put there. Please help???

The request code is something that PS generates when you ask it to do the Phone activation, right? Isn't there a choice on PS when you try to activate that is to not do it online and to use a phone call and there is also a button to press to generate a request code. I don't have any way to try this myself, anymore, but I seem to remember something like that happening long ago.

Request Code

Similar Messages

Maybe you are looking for