Request for approval screen click on document orrange arrow

Hi all
When an approver click on the document number (little orange arrow) on the request for aproval screen system gives a following error messag. why?
"You are not permitted to perform this action"
The user having necessary authorisations
the user only the one in the aproval stage
thanks
SV Reddy

Hi Gordon,
Thanks for the reply. as you sugested i did exactly first by giving the complete full authorisation to all the modules (Professional license applied to this user) then in the authorisation area at one place for document series group no.10 i removed the authorisation
though the user is not able to see the document.  (if i dont remove the authorisation for group 10 in the document series the user when he press Ctrl + * in the document for find mode he will be able to see the last financial period documents also.  primarily the user shuld not see the last years documents in thefind mode)
Thanks
SV Reddy

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