Request for Help - Very slow and programs crash, etc. since upgrading to Lion
I have searched the forum for a while looking for answers, but everyone seems to have different issues.
Since upgrading to Lion last week, EVERYTHING is running slow. I have an iMac (late 2009) with 4GB ram and over 700GB of free hard drive space.
I am not running a ton of heavy duty programs -- just the basics - word, entourage, safari, preview, and occasionally Photoshop, iPhoto, etc. I haven't even tried to edit any video since upgrading.
I continually get the "spinning wheel" when doing the most simple tasks like deleting a mail message, or opening a pdf file.
I have done all software updates.
Any help is greatly appreciated!
Thanks,
Kim
Entourage & Photoshop are both serious memory hogs. Export your data to Mail, Addressbook and iCal*:
http://www.macmaps.com/entouragemigration.html
Next for Photoshop, make sure to follow tips on the http://roaringapps.com/apps:table website for your version of Photoshop, to ensure you aren't overtaxing your system, and that you are usign any applications that are current for Lion. If you have any WiFi routers, make sure WPA2 password protection is on, and not WEP, and not an open network, and that their firmware has been tested with Lion. Lastly, speed issues may be due to website design. Try different browsers*: http://www.macmaps.com/browser.html
Similar Messages
-
Computer very slow and programs crash....
My Dual 2.5 has been doing very wierd things lately. First off, the processors and fans work very hard to do simple things like Safari. Second, programs for example Photoshop crash when I try to open them, but work the second time. Thirdly, sometimes when I turn on my computer it stays on a black screen and the fans rev to full speed.
I have updated to 10.4.4, repaired permissions, etc. etc. but nothing seems to help. Do I need to reinstall a fresh copy of Tiger, and if so what is the easiest way to save all my programs, pictures, music, files, etc.?
Thanks guys.Do a fresh install if your machine is having problems by the time you futz around you can be up and running again.
What you can do is this, get a external hard drive and clone your screwed up OS to it.
Then erase the internal and reinstall Tiger fresh using your same name, drive name and password, update and install apps from original sources, then simply replace folders like iTunes from the clone, contents of users folders, Safari bookmarks and email (in user Library), iPhoto folder and the like.
You can trim out the garbage you've installed over time, get a optimized OS and all the benifits.
Later when your done leaching off the clone, erase it and clone your new boot config to it for safekeeping, any trouble, boot off the clone.
I have some pretty good details and information, take the time to download and read the text files.
http://homepage.mac.com/hogfish
My Mac was refusing to allow a software intiated restart yesterday, so I simply transfered essential folders to my clone, booted off of it, updated the OS, erased my internal hard drive and reverse cloned. My OS is nicely optimized now and I got a bunch of free space.
It's zipping along nice and fast again. -
I installed a new 1tb WD hardrive in my mid 2009 macbook pro along with upgrading from 4gb to 8 gb.
My start up disk is still almost full, booting up is extremely slow, and programs open up by themselves once booted up ex:word, excel.
New TB drive shows up alng with 8 GB but, new hard drive not updating somehere? What am I missing? See screenshots belowThanks for the response, but I'm looking for answers to a few of the other answers before I look at completeing the steps above.
1. Whyis the new TB drive recognized in image 1 but still have the original 256GB size still recognized(and almost full) in image 1 also? The HD should now be 1 TB, not 256 correct? If this were the case, the HD, would only be fraction of full capacity, Where is the disconnect between reconizing the installed tb HD but, it not being used?
2.Image Number 2 shows once again that the new tb internal HD is recognized. However, in image 3, the HD 256GB drive is still shown underneath the new HD. Does this show that I am misssing something, some step, related to confirming the new HD should be fully reconized instaed of this old 256 that still remains?
3. In image 4, the SATA heading, shows the TB hardrive, However, in image 5, the 256GB drive is still being shown under the storage heading? Once again, seems like I've missed some simple step to make this all the same?
4.Why is the start up from boot up soooo slow now. I was never even close to this slow(slower than PC startup slow) before the new HD was installed. IS this common when updraging to a new HD? Doesn't seem right?
5. Why now all of a sudden when the computer finally boots up are certain programs automatically opening up, word, excel, when they have never opened up like this before?
Summary: 1. New memory issues, 2. Very slow start up, 3. Programs opening up automatically at startup.
Until I address these issues, I'm not going to worry about loking through and deleting heavy folders.
All responses welcomed! -
Premier Elements 4 very slow and frequently crash
Dear Adobe support staff,
I've purchased Adobe Premier Elements 4 several yeard ago for an urgnet job I made.
I didn't use it much because it crashes all the time, and it is very very slow and frustrating. So I've used other software instead.
Needless to say that I was very dissappointed.
Now, I want to give it a second chance. but it stiil keep crashing and still very very slow.
My questions:
1. Why does it crash all the time? is there is a fix for the problem?
2. What kind of Graphics Card or Video Editing Card do you recommend for my system to work relatively normal ?
3. How much will it cost me to upgrade to version 11 ?
My system SPEC:
OS: Microsoft Windows 7 ultimate with SP1 (32bit) .
CPU: INTEL Core2 QUAD cpu Q9550 , 2.83 GHZ with a 4 GB of RAM.
Graphics card: NVIDIA GeForce 9600 GT.
Motherboard: MICRO STAR INTERNATIONAL , MODEL MS-7353 3.0, CHIPSET INTEL X48,
RAM: 4 GB Dual Channel DDR2, 400 MHZ , 512 MB memory.
Please advice.
Sincerely yours,
Shimon Tourgeman.For the crashing, this FAQ Entry might be useful. It starts with a general PrE checklist, then goes into computer and OS tuneup, and ends with many links on troubleshooting and finding causes: http://forums.adobe.com/thread/792580?tstart=0
As for the GPU, any current video card, with at least 1GB of VRAM, will work well. PrE does not place much of a load on the GPU, but it DOES rely very, very heavily on the video driver. Both nVidia and AMD/ATI issue constant driver updates, with nVidia leading the way at this moment.
Also, while talking about drivers, some users have experienced issues with Win8 drivers. I would wait until SP1 has been released for Win8, before changing to it from Win7. For this reason, I just ordered a new laptop, and specified Win7. As the company, ADK, only builds custom and semi-custom video editing machines, they commented that they will ONLY install Win7 at this time, and have been testing Win8, since the first beta. They do not think that it is yet ready for "prime time."
Good luck,
Hunt
PS - I still use PrE 4.0, but on XP-Pro SP3, and have only crashed it 2-3 times over the years. At least 2 times, it was due to OE on my part. However, my computer is tuned and built for video editing. -
After upgrading to yosemite, my computer is slow and programs crash often
i upgraded the operating system and my computer is acting up... it's seriously bumming me out, what do i do to fix this?!
Please help me get my computer running again!!! It's so slow.....please tell me HOW exactly how to fix it.
Here are my states from Etrecheck
Problem description:
Once I downloaded Yosemite my computer has become so slow. It’s so frustrating. Please tell me how to fix it.
EtreCheck version: 2.1.5 (108)
Report generated December 25, 2014 at 9:47:54 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 11 days 11:46:16
Disk Information: ℹ️
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (126.12 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Support]
[not loaded] com.philips.iokit.DLconnect (85 - SDK 10.4) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
16 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.spindump.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
21 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.newwellnesssolutions.DLconnectMonitor.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
WidevineMediaTransformer: Version: Unknown [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 123.08 GB
Destinations:
Heather Cushnie's Time Cap [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 123.08 GB X 3)
Top Processes by CPU: ℹ️
15% WindowServer
12% Safari
1% pkd
1% taskgated
1% hidd
Top Processes by Memory: ℹ️
429 MB Safari
47 MB WindowServer
29 MB Finder
26 MB mds
26 MB com.apple.internetaccounts
Virtual Memory Information: ℹ️
548 MB Free RAM
828 MB Active RAM
472 MB Inactive RAM
571 MB Wired RAM
11.64 GB Page-ins
240 MB Page-outs -
cannot connect to itunes store
wifi works and confirmed by accessing google & ew.com
tried reset and removed everything from ipod
still receive error cannot connect to itunes store
did google search and could not find a solution. found other's also asking for help
sent request to apple and received response with list of articles. already tried these and still don't have answer. inluded ipod model and serial number (ma62ll / 9c740wffw4n) thinking this might help them provide a specific solution.
version: 1.1.5 (4b1)
help, i want to connect to itunes,Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
Saving files very slow, and sometimes crashes.
When saving files, it is extremely sluggish, regardless of what the file contains (tons of images, or a few shapes with text). When the "Progress" window pops up, the program will grey out, and display the Not Responding in the header, and appear completely unresponsive. Though it does eventually save the file. This is a work computer, so I don't do anything besides Photoshop and Illustrator. The system specs are:
Windows 7 64
12GB RAM
Intel Core i7 860 @ 2.80HZ
I don't see it as being a hardware issue, as I mentioned this delay happens regardless of the type I am working with. I experience this when saving files locally, and saving them on our network, both yield the same results.
EDIT: Forgot to mention that this hasn't always been like this. Few weeks ago it was all working flawlessly (even just saving to the network directly instead of copying), it's just been slowly getting worse.Check your printers. this error is related to the default printer and print service. If you have an offline or unconnected printer, this is most likely your issue.
Remove any offline or old/duplicate references to networked printers. If the printer is timing out, you will experience lag in Photoshop and Illustrator even on fast systems.
If you did not have any old printers, then recreate and update your print driver, as you may have a corrupt .ppd file. -
Additionally I am getting a McAfee warning that "McAfee cannot update you software. Check your internet connection, and then try updating your software manually. If the problem continues please reinstall this software."
You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side. -
Time machine ridiculously slow since upgrading to Lion
Hiya,
I have a Macbook Pro and an Apple TimeCapsule, since upgrading to Lion last week, it is having stupidly slow throughput, i've had to cancel the backups as i don't have the hours in the day to let it complete. this isn't a 3rd party device, it's a 1TB native Apple TimeCapsule. Is anyone else seeing this speed issue? It's making the Macbook run super hot too while it sits backing up so slowly.
Since the update it now wants to backup 8GB which at this rate will take all week!
Please tell me i'm not going mad
Many thanks,
Emma.The first backup after installing lion is going to take a while due to all of the new files and such. I also noticed that lion does a lot of file indexing after installation, both for spotlight AND time machine disks. When checking out processes, mdworker/mdworker32/mds (all indexing services from what I understand) were running for 1 or 2 days, but now the HDD activity (and time machine backups) are back to "normal".
My advice is to leave your Mac on overnight for 1 or 2 nights so it can get caught up... -
I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My MacBook Pro is always running very slow and freezes up at least once a day, please help!!!!
Over the last 6 months my Macbook pro is running slow and freezes up a lot, I've done a check with EtreCheck, report below.
If anyone can offer some advice I would be very grateful, cheers....
Problem description:
Consistently slow running of all programs and freezes up for 2/3 mins
EtreCheck version: 2.0.11 (98)
Report generated 16 November 2014 00:35:40 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 9 days 23:20:46
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (318.43 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.sbd.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AirPlayXPCHelper.plist
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.epson.ews.launcher.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 4.1.10329.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 180.44 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.53 GB
Total number of backups: 7
Oldest backup: 2013-12-06 12:44:36 +0000
Last backup: 2014-11-03 17:58:25 +0000
Size of backup disk: Adequate
Backup size 999.53 GB > (Disk used 180.44 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% EEventManager
0% fontd
0% configd
0% AppleSpell
Top Processes by Memory: ℹ️
137 MB com.apple.WebKit.WebContent
116 MB Safari
47 MB sandboxd
47 MB WindowServer
43 MB Finder
Virtual Memory Information: ℹ️
913 MB Free RAM
1.43 GB Active RAM
635 MB Inactive RAM
933 MB Wired RAM
36.97 GB Page-ins
2.13 GB Page-outsYou may wish to read about maintenance and upkeep of the OS X, plus other
information, across several topics in this site with topics divided into Guides:
•Tech Guides - TheSafeMac:
http://www.thesafemac.com/tech-guides/
Sometimes, items may have been inadvertently downloaded by accident or due
to poor advisement, and of those some can be a cause of slowness in Mac OS X.
Also, the use of scanning antivirus software can be a cause of slow and disruptive
system issues; since antivirus for the most part is not effective due to the nature of
the Mac OS X and the inability of an AV application to have records of unknown, &
unsubstantiated or rumored issues in the wild, since few or none are known to exist.
The note in the etrecheck report of excessive Page Outs, implies directly that the
computer may need to have more RAM installed; a matching pair of higher capacity
correct spec RAM chips, could be purchased from a reputable source & installed.
As much as, perhaps 16GB in a RAM upgrade, depending on the MacBook build.
All of those red-lettered items in the report that did not load, appear to be system
parts; perhaps that may be something to investigate. Not sure why that is...
{Because today is part of a weekend, I'd suspect the time of day and weekday are
both behind the lack of an earlier reply to your post here. Also, if there have been
weather or other disruptions in the lives of those volunteers who offer help, then
maybe they've had to modify their plans around such events. Or power outages.
We had one here for more than an hour, and everything went out. Even phones.}
So hopefully some other knowledgable readers may contribute ideas on how to
resolve the issues; troubleshooting may be helpful, and to read through sections
of TheSafeMac to see if there is any malware, adware, or other odd activity that
may point to a cause; removal suggestions for those are in that site. Also, if you
had visited any torrent or sharing sites, or downloaded free yet contaminated items
from software download sites, they could also affect your computer. There are
a few areas in that web site worth reading through.
In any event...
Good luck & happy computing! -
Ipad2 very slow and crashing after OS8 upgrade 8.1.1
ipad2 very slow and crashing after OS8 upgrade 8.1.1. I have tried to restore, using the iCloud backup (twice) and it works well for a short while then slows and crashes again. Genius bar help said older versions of OS8 never closed apps, so a restore should fix it, but it didn't, even with a repeat.
Hello joey:
Try resetting Safari
Trash the preference file and restart (com.apple.safari.plist).
Barry -
Problem description:
Computer very slow….and unresponsive
EtreCheck version: 2.1.8 (121)
Report generated April 16, 2015 at 10:19:42 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 412
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Passport 0748 500.07 GB
EFI (disk3s1) <not mounted> : 210 MB
My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.gamed.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[running] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]
[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDSecurityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper UNKNOWN (missing value)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Stamps.com: Version: 1.1.13 [Click for support]
DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
Safari Extensions: ℹ️
SiteAdvisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
Destinations:
My Passport [Local]
Total size: 499.73 GB
Total number of backups: 29
Oldest backup: 2013-05-17 22:06:43 +0000
Last backup: 2015-03-27 16:16:56 +0000
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 199.33 GB X 3)
Top Processes by CPU: ℹ️
6% backupd
5% WindowServer
1% Google Chrome
1% loginwindow
1% mtmd
Top Processes by Memory: ℹ️
289 MB Google Chrome Helper
189 MB Google Chrome
84 MB backupd
78 MB Mail
77 MB Finder
Virtual Memory Information: ℹ️
17 MB Free RAM
1.22 GB Active RAM
1.22 GB Inactive RAM
996 MB Wired RAM
54.55 GB Page-ins
1.93 GB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 03:11:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Cover flow is very slow and crashes on iOS 5 or is it just my iPod Touch?
Basically, everytime I use cover flow on my music and scroll around it laggs and crashes. The simple solution is to not use it I know but I'm just wondering if you guys are having the same problem.
Same here on my 3GS. Found that restoring a second time the phone helps,no more crash,but still very slow and freezing,compare to flawless response on previous IOS3-4.
Note that looking at diagnostics reports,it have lot's of "LowMemory" and "awdd" messages with dates corresponding to the times is was using cover flow.
Even outside of cover flow,my 3GS registers lags corresponding "LowMemory" reports quite often.
I enable then sharing to Apple of those diagnostics on the phone,hope they fix this soon! -
I use Thunderbird to retrieve my emails. When I click on the site at the bottom left hand corner it indicates how many emails are waiting to upload on my page. AVG AntiVirus scans the emails. It starts out very slow and the green bar comes across the bottom right hand corner very slowly. I may get one or two emails but then it just stops and the rest of the emails don't upload on my site. My husband has the same issue as he uses Thunderbird also. Any help will be greatly appreciated. Thank you.
H Sean,
Welcome to Apple discussion: )
What if anything have you tried or have done to trouble shoot the problem.
Look in your Console, found in the Applications/ Utilities folder for any
clue, check the console.logs & system.logs, for any clues & paste them in a reply post. Look for items that access the net.
Do you do any internet clutter cleaning, using a tool, such as OnyX make sure to get the correct version for 10.3.9 if you do download it.
See Neils User's tip article , on Clearing caches with OnyX
Do you do any Regular Maintenance/General Troubleshooting ?
Go to Home~/Library/Caches/Safari cache folder, and Get info on the size of the Safari cache folder, if it is larger then 5 MB's I would trash the entire Safari cache folder.
~/Library/Safari folder/Icons folder, what is the size of that folder, if more say 2-3MBS, that could slow things down. These are the icons beside every
bookmark & URL , when you trash this folder the Icons will all become default
blue bubbles, the icons will recreate, unless you set the "You -can" Read & Write to Read only, in the "Ownership & Permissions" portion of the "Get info" window. Same is true for the Safari cache folder.
System Preferences-> Accounts-> Start up items, the more items there the more CPU usage the more spinning you may experience, which items do
you have there?
Which version of iTunes are you running, & have you removed the extra files?
Do you have and problems running Disk permissions repair?
Please post back.
Eme'~[)
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