Request Offerings not showing up for custom User role in SMPortal

Hello All,
I've created a custom End User role and scoped it to the domain users group.
To this role I want to show a specific set of Request Offerings on the portal
For that Purpose I created a new Service Offering and added these Request Offerings to it.
I then went on to create a Catalog Group and added the Service Offering to it.
I then created the custom user role based on the EndUser role and allowed them to see all Forms, all Queues, All CI's and on the Catalog group I select that they could only see the Catalog Group which I just created.
I then logged in into the SMPortal and was expecting that my Service Offering would be shown to them.
However, they don't see the service offering.
What could cause this?
Is there something I'm missing?
Thanks in advance!
Filip

You have to add the Service Offerings and the Request Offerings in the Catalog Group. Nesting doesn't work because Service Offerings and Request Offerings are different types of objects.
This offers the option the manage the access to Service Offerings and Request Offerings very granular if needed. For instance you can control access to a Service Offering in one Catalog Group related to one user role (A) and use two additional Catalog Groups
with different Request Offerings related to other user roles (B) and (C). Result will lead to:
User in Role A and B -> Can see Service Offerings A containing Request Offerings B
User in Role A and C -> Can see Service Offerings A containing Request Offerings C
User in Role A, B and C -> Can see Service Offerings A containing Request Offerings B and C
User in Role A only -> Don's see anything because of the missing permission on any Request Offering. So the "empty" Service Request won't show up in the portal.
Hope his helps.
Andreas Baumgarten | H&D International Group

Similar Messages

Some asset classes do not show up for a user in S_ALR_87011990

Hi
When the asset history sheet is run in S_ALR_87011990, a user is unable to display some asset classes in the report. This was referred to security team. They say that everything looks fine and nothing appears wrong for that user--roles and profiles ok etc.,. No worklists are being used and no variants are being used. No dynamic selections either.
Can someone let me know why the user is unable to display some asset classes. Asset classes that the user is unable to display were created last year. Most users are able to display these asset classes in the report except this user.
Please help and provide some exact solution.
Best wishes
Rajmohan..

Hi Rajmohan,
most probably it is a authorization problem.
Please compare the assets which are not shown with this user. It could be a cost center.
regards Bernhard

Eu_role not showing up for all users in EP7

Hi SDN,
I have newly deployed EP7, I want all users to have EU_Role but but its not showing up even though i have added eu_role to everyone group.
i do see eveyone group attched to all users but it does not show up eu_role to it.
Am i missing anything in EP7 Configuration.
Thanks
DK

Hi,
Go to everyone group and click the tab 'assign role'
Search for the eu_role recursively(check the box recursive before search). otherwise all roles will not show up.
Hope that helps you
Raghu

Old AP Invoices not showing up for a user

Hello,
Working on EBS:11.5.0 windows, the problem is that a specfic user can not see the old invoices while other users are able to see the old invoices. The problem has occurred yesterday, everything was working fine before that.
Any help on this regard will be highly appreciated.
Thank you,
Adith

1) Are both users who can / can not see the invoice using the same responsibility ?
2) Any recent changes / patches moved aorund the time from which this problem is visible ?

Windows Services service not showing up for domain users

When I log in with a domain account I do not see the Windows Remote Management (WS-Management)
service, when I login as the local administrator the service is there. Anyone know what might be causing this and how I can fix it?

Hi,
Have you tried to reconfigure it with the domain account?
Installation and Configuration for Windows Remote Management
http://msdn.microsoft.com/en-us/library/aa384372(v=vs.85).aspx
Best regards
Michael
If you have any feedback on our support, please click
here.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Rejected/Approved request not showing up for role owner

Hi Experts,
For some user ,approved/rejected/pending access request are not showing up in NWBC->My Home->Access Request Status.
Its working fine for others.Although that user has approved and rejected the requests.But count still shows zero.
I have validated that its not an authorization issue.Any suggestion on this is appreciated..
Thanks,
Mamoon

Hi Mohammed,
Thanks for quick response.But user(A) is role owner who has approved and rejected many access request.
Although A has not created the access request but its another user (let say B). But how could role owner see what are the access request he has approved and rejected.Is there any functionality???
Thanks,
Mamoon

Crystal Reports VS 2008 "The request could not be submitted for background processing"

Hi,
I am going to try to explain this issue the best I can. Please let me know if you need any other information or have any ideas as I have exhausted my resources. We have an ASP.NET application that has highly formatted crystal reports in them that the users can export as PDFs. All reports export without a problem when the application is run off of our desktops. The reports use a sql server authenticated user, executing stored procedures, and each subreport is linked by the main parameter. We are using Visual Studio 2008 version 3.5 SP1 with Crystal Reports Basic for Visual Studio 2008 on Windows 7 Enterprise SP1. We have designed the reports in Crystal Reports XI Release 2 (11.5.12.1838) and imported them into the ASP.NET application. When trying to export the reports as PDFs from the development or production servers, we get the error message below for some, not all, reports:
System.Runtime.InteropServices.COMException (0x800002AD): Error in File C:\Windows\TEMP\KeyAccountProfile {9FA5C095-77A2-425D-AC6B-8BB66B435336}.rpt: The request could not be submitted for background processing. at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext) at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
We have cleared the temp directory on the servers before exporting and are still receiving the error. We have installed Crystal Reports Basic Runtime for Visual Studio (10.5.2.0) on both servers. I have identified the underlying issue to one stored procedure/subreport that is causing the report to fail. The weird thing is, when we change the connection to point to development, the stored procedure/subreport runs fine for the report that generates an error when run from production, and the data is the exact same. I have tried rebuilding the subreport but the error still appears even though it runs fine for other reports.
I have been through the document below, and othe similar issues in the forums, but still have not found a resolution. I was trying to use the "modules" application put since this is an ASP.NET application I am unsure of which executable I should be looking at.
http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33?QuickLink=index&overridelayout=true&36837934524320
Thanks in advance for your assistance,
Brad Hood
06-26-14
OK.. I did some more investigating on this today. I have found out when I move the sub report that generates the error under another sub report, the sub report in question runs without issue. But when I try and move the sub report that produces the error above any other sub report, the error still generates. Can this get any weirder.... FYI.. there is a total of ten sub reports on this report.

Hi Brad
I'm not sure that Modules would show us anything in this case, so let's try a few other things:
1) Make sure you are using SP 1 for Crystal Reports Basic Runtime for Visual Studio:
Crystal Reports for VS 2005 and VS 2008 Updates & Runtime Downloads
2) Seeing as this works on dev, this may be some db inconsistency so enabling the report option "Verify on 1st Print" will be a good idea.
3) Double check the database client and make sure the same client is used on dev and deployed systems. Actually I take back my Modules negative as this is where it may prove useful. Once you have the Modules logs, look at who is loading the crpe32.dll, then look at that process and see the client dlls.
4) Check the printer driver; see if there are any updates. Try a different printer driver.
Ten subreports is not too bad, though not that good either as you are loading the report engine with at minimum 11 simultaneous reports (each subreport is considered to be a report). If a subreport is in a details section and the details section returns a 100 records, you are running 100 + 1 reports. This may lead to memory issues, which may lead to the error.
If I was a betting man, I'd put most of my money on the printer driver (based on your last addition to your post). What ever money I had left would go to some database issue (be it actual data or client related).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Request could not be submitted for background processing

Using Crystal Reports XI R2
 Using Visual Studio .NET 2005
 
 Here's the scenario. The client goes to run a report and specifies the filters they want for the report. We load a pre-built rpt with no saved data and pass the filters in to the report via the parameters. We then generate and export the report to another rpt file with saved data using the PULL method from the report itself. When the viewer wants to view the report the file (with saved data) is copied locally to the web server and the CrystalReportViewer control is pointed at the rpt with the saved data in it. In almost every case the reports come up fine and display in the viewer no problem. The error above (Request could not be submitted for background processing) tends to show itself in the CrystalReportViewer control whenever the report has large amounts of data (like 8 megs worth). I've tried everything I can find on this issue including the steps listed in the white paper for this issue.
 
 So just to be clear on the steps taken:
 1)If I take the saved rpt and open it in Crystal Reports itself then it works fine.
 2)If I point to the rpt with the CrystalReportViewer control in my development environment it works fine.
 3)I've run Process Monitor and there were a couple of access denied messages to one of the HKLM registry keys but I modified the permissions so those went away but the problem still remained
 4)As far as I can tell the report has no design issues. Nothing runs over any edges, no overlapping of any kind, the Font itself exists on the machine in question.
 5)Its not a dataset problem since the report is using the PULL method to generate itself plus the rpt with saved data is correctly generated its just showing the above error when trying to view it in the control.
 6)The client is using a WIndows 2003 server, with 4 Quad Core processors and 8 gigs of RAM and 100 gigs of hard drive space remaining (so hardware is not an issue)
 7)In code the ReportDocument object is inside a using statement (C# .NET) and only exist for the brief period needed to create the rpt with saved data. So they are getting closed and disposed of correctly. Also as pointed out above the rpt with saved data is already being generated correctly its just not displaying in the control.
 
 So to recap on a web server used by multiple people whenever a user tries to view a saved rpt file that has a large amount of data using the CrystalReportViewer control the error above tends to get generated even though the vast majority of the reports do display. I'm at a loss for what else to try to make the report display correctly in the control. Any thoughts would be helpful.

Make sure you are using SP6:
https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe
Runtime
msm:
https://smpdl.sap-ag.de/~sapidp/012002523100000634042010E/crxir2sp6_net_mm.zip
msi:
https://smpdl.sap-ag.de/~sapidp/012002523100000633302010E/crxir2sp6_net_si.zip
Other than that, I'd consider installing the CR designer - as a test, on the user machine and see if the designer can open the report.
Ludek

How to create SR Queue and Custom User Role for technician only see which SR assigned Him/Her and Resolve

Hi
I have created workitem SR advance and Criteria with ID [Assigned To ME] and created user role in Advance operators.
But in technician Console showing which SR he/she created not service desk assigned to him/her.
Please suggest...
Regards
Sheetla Maurya

I have find out Solution .......Create Queue with Service Request Advance and we not need to create any criteria option, After that create custom User role on Advance
operators with View "Assigned To ME"
Regards
Sheetla Maurya

Calculate result as average in the report not showing average for all

Hello,
I have a calculated key figure in the query where its result should show average. I have made a setting for this calculated key figure as:
1. Calculations tab: Calculate result as "average" and calculate single value as "nothing defined"
2. Aggreagation tab: exception aggregation: Total and reference char: []
Now coming to report, BEX it showing correct average for all cells but when i run it in portal few values it is showing correct average but for few it is showing as blank. I exported this to excel then cell shows blank but cell has some values in the custom format and display values when i change the format to general from "format cells" option.
Please help me in resolving the issue- why portal not showing value for all.
Thanks,
Vijaya

SAP note solved the purpose.
Thanks & Regards,
Vijaya

Error in File UNKNOWN.RPT: The request could not be submitted for backgroun

I receive: Error in File UNKNOWN.RPT: The request could not be submitted for background processing.
The error is on a windows Server 2008 SP2 production server. The report generates fine if I run it from within Visual studio 2008 on the server but not through IIS. The Crystal Reports is the version that came with vs2008 (10.5).
Initially I was getting unauthorized access errors so I granted full access to everyone for the bin and managed crystal report folders under program files. This fixed the unauthorized access problem but now I get the background processing error. I also tried to inpersonate an admin account with the same result. I tried to copy the crystal reports dll's to the bin folder for the project but that did not help either. I am running out of ideas. I did notice that a 16kb rpt file is generated in the Windows/temp folder every time I try to run the report.
the crashing page is here Link:[http://futuretechgroup.com/cgi-bin/crystaltest.aspx]
Here is the event log:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 5/24/2010 12:24:56 PM
Event time (UTC): 5/24/2010 7:24:56 PM
Event ID: 87ee3d9297fb409ea7b440b059a0f07d
Event sequence: 4
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/5172/ROOT-1-129192026961318172
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\inetpub\vhosts\futuretechgroup.com\httpdocs\
    Machine name: FTG2009
Process information:
    Process ID: 3644
    Process name: w3wp.exe
    Account name: FTG2009\IWPD_1(yanoshftg)
Exception information:
    Exception type: CrystalReportsException
    Exception message: Load report failed.
Request information:
    Request URL: http://futuretechgroup.com/cgi-bin/crystaltest.aspx
    Request path: /cgi-bin/crystaltest.aspx
    User host address: 70.173.237.72
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: FTG2009\IWPD_1(yanoshftg)
Thread information:
    Thread ID: 5
    Thread account name: FTG2009\IWPD_1(yanoshftg)
    Is impersonating: False
    Stack trace:    at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
   at cgi_bin_CrystalTest.CreateReport() in C:\inetpub\vhosts\futuretechgroup.com\httpdocs\cgi-bin\CrystalTest.aspx.vb:line 15
   at cgi_bin_CrystalTest.Page_Load(Object sender, EventArgs e) in C:\inetpub\vhosts\futuretechgroup.com\httpdocs\cgi-bin\CrystalTest.aspx.vb:line 9
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

1. The OS is 32bit
2. Yes. The C drive is the primary drive
3. For the sake of simplicity and to troubleshoot the sample code has no datasource just 'Hello' in the report header. The Actual work order report that I need has ADO as datasource and it builds a PDF report without any problems when I run the page from VS2008 (development server) so I think the dll's are where thay are supposed to be. The c:\windows\assembly folder has about 25 CrystalDecisions files (10.5.37).
Do I still need to create a deployment package even though I have everything else working?
Below is the code I am using to create the report
    Sub CreateReport()
        Dim myReport As New ReportDocument
        'Try
        myReport.Load(Server.MapPath("CrystalReport.rpt"))
        'Catch ex As Exception
        'MsgBox(ex.InnerException.ToString)
        'End Try
        Dim g As Guid = Guid.NewGuid
        Dim woPath As String = "../FileTemp/" & g.ToString & ".pdf"
        'Try
        Dim CrExportOptions As ExportOptions
        Dim CrDiskFileDestinationOptions As New _
        DiskFileDestinationOptions()
        Dim CrFormatTypeOptions As New PdfRtfWordFormatOptions()
        CrDiskFileDestinationOptions.DiskFileName = _
                                    Server.MapPath(woPath)
        CrExportOptions = myReport.ExportOptions
        With CrExportOptions
            .ExportDestinationType = ExportDestinationType.DiskFile
            .ExportFormatType = ExportFormatType.PortableDocFormat
            .DestinationOptions = CrDiskFileDestinationOptions
            .FormatOptions = CrFormatTypeOptions
        End With
        myReport.Export()
        'Catch ex As Exception
        'MsgBox(ex.ToString)
        'End Try
        Response.Redirect(woPath)
    End Sub

Error: The request could not be submitted for background processing

I'm getting an intermittent error in our custom reporting application using Crystal Reports Server XI R2 w/ SP1:
Error in File C:\WINDOWS\TEMP\{F6D30537-956A-458C-96D0-84ECB520D688}.rpt: The request could not be submitted for background processing.
I'm using the Report Application Server XI Release 2 .NET SDK. This is the code that produces the exception (The export type is pdf):
ByteArray ba = this.reportClientDocument.PrintOutputController.Export(ConvertExportReportTypeToCrystalReportExportType(),0);
The error is also logged by Business Objects in the crystalras log file:
ErrorLog 2007 12 3 12:24:56.531 6624 4872 (\servers\ras\dtsagent\reporthandler.cpp:11592): CReportHandler::buildReportViewerError: CSResultException thrown. ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:11588 ErrorCode:685 ErrorMsg:" Error in File C:\WINDOWS\TEMP\{F6D30537-956A-458C-96D0-84ECB520D688}.rpt:
The request could not be submitted for background processing." DetailedErrorMsg:""
This has been happening regularly about once a week, at which point the RAS fails and no more reports can be run until the CMS and RAS servers have been restarted.
Has anyone else had this problem, or have any ideas?
Thanks

It was not a bug (not in all cases anyhow), but it is one of those error message that might as well say; something went wrong. I wrote an article on the most likely cases for the error and the article can be downloaded from here;
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33
See if the above article will help you out. Please note that having the latest SP / FP is step one. The downloads page is here;
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

The DSLR sequence settings are not showing up for me. (I bought CS6)

Like I said my DSLR sequence settings are not showing up for me even though I bought Premiere Pro CS6, I look for a solution but all that came up was that this happens with a trial verison and I don't know what to do.

Did you buy ONLY PPro, or did you buy a suite?
Did you install the program AND the extra content?
Also... More information needed for someone to help... click these links and provided the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679

"Error in File : c:\DOCUME~1\ASPNET\LOCALS~1\Temp\temp_e9999.rpt; The request could not be submitted for background p

I have a legacy reporting system written in VB.net (2003). (SQL Server backend) (I have .Net 2005 on my PC). The reporting system opens and generates the Crystal Reports. In the past, the .rpt files could simply be updated and the users would see the new report. None of the original developers are at this company anymore.
Here is what is going on... I modified a report - saved it as a .rpt in CR XI. When we placed it in the proper directory - a vague error message is generated stating: "Error in File : c:\DOCUME1\ASPNET\LOCALS1\Temp\temp_e999999999999999.rpt; The request could not be submitted for background processing." (where 99999 = bunch of characters generated for storing the file.).
One strange thing is that this reporting system is running as a webservice on a webserver. So, why is it trying to store anything on the C drive?? In addition, when I search for the file - it does not exist.
So.... I decided to try the least offensive thing - open a report that HAD been working - save it in a previous version (CR 10) and move that rpt into the proper 'production' folder. Same error message/different temp file name.
I tried deleting crqe.dll from C:\WINDOWS\system32. I thought that might be a problem - but I still get the same error.
I just don't know what to try next. Any advice would really be appreciated.

The file that you are talking about is a temporary file that is generated while populating the report at clients side. This Temp file is used by Crystal to temporarily store data in it until the full report is ready to be displayed.
I am little confused as I am not sure if you are using VS2005 or VS2003 as VS2005 is not compatible with CR10. Is there any change made in the app or in server ?
AG.

HT1414 How do I restore from an earlier icloud backup that is not showing up for my ipad?

How do I restore from an earlier icloud backup that is not showing up for my ipad?

You can't. Usually you have only the most recent backup to choose from (I do). Some users has said they get 3 to choose from (this is the max as stated in Apple literature). You can't go back further than that.
The usual advice is that all photos should be synced to a computer (too many users have lost some/all their photos doing a restore - don't trust them solely to icloud). If you've been doing that, you can find them on your computer.

Request Offerings not showing up for custom User role in SMPortal

Similar Messages

Maybe you are looking for