"Request Product Service" form on apple's website doesn't work

I'm trying to get Apple to repair my broken IPod. I go to the Request Product Service online form (http://depot.info.apple.com/ipod/), fill in all my info, and when I get to the page that asks "Describe Your Issue," I get stuck on the first part: "Select an issue which describes the reason for service," it says, and provides a drop-down menu - for which there are no options. Try continuing, and it won't let you. I'm so frustrated - is this Apple's way of getting out of servicing IPod's? It's such an obvious technical glitch in the form (I've tried using a different web browser, same thing happens), it's amazing.
What are my options? Take it to a store?

You can call apple at 1-800-275-2273 if your still stuck they will help you sort it out. By the way if you are canadian make sure you are filling out the canadian code, and same for u.s. good luck

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Request Product Service Form Broken...

I know that this may not be the right forum, but I can't find one that fits.
Of course, my ipod 20gig has stopped working. Right now I am trying to fill out a Request Product Service form and it's broken! Whenever I try to put in my postal code, it keeps telling me that is an incorrect postal code when it isn't! Is there someone that I can contact about this?
If I didn't love my ipod so much, I'd chuck this thing out the window. I am really unimpressed with apple as of lately.

You can call apple at 1-800-275-2273 if your still stuck they will help you sort it out. By the way if you are canadian make sure you are filling out the canadian code, and same for u.s. good luck

Changing my apple ID name doesn't work

Hi all,
I have following problem which is quite annoying ... So, when I log in on the developer site, my first name is: ezfzsd (which I can't seem to find anywhere on my account)
When I go to my my apple ID account my first and last name are filled in correctly. If I change both, my last name is edited (as it should be) but my
the word 'ezfzsd' doesn't change at all. Whatever I do, it keeps displaying the wrong name.
Does anyone know what the problem might be? Or how to fix this?
Thanks!

No idea what "My apple ID account doesn't work on my itunes but it does on the web" means.
Please explain

My apple ID account doesn't work on my itunes but it does on the web. Could this be because I sync my music instead of buy it?

My apple ID account doesn't work on my itunes but it does on the web. Could this be because I sync my music instead of buy it?

No idea what "My apple ID account doesn't work on my itunes but it does on the web" means.
Please explain

Apple Wireless Keyboard doesn't work in Vista Ultmate?

My Apple Wireless Keyboard doesn't work (not response) on Vista Ultmate but its works properly in Mac OS X 10.5.2...
Should I install the driver in Mac OS first or update the keyboard firmware?
Or install a driver for Windows Vista (I can't find any on web...)
Please kindly help! Thanks a lot.

this problem is fixed, but if anybody has an idea what happened, I would like to know.

Apple tv mirroring doesn't work with ipad 2

Apple tv mirroring doesn't work with ipad 2 and last update achieved

you have to be sure that you have iOS 4.4 on your Apple TV. Apple pulled 4.4 due to problems and hasen't re-released it yet. the only way now is to hook it up to your computer with a micro USB cable and then in iTunes you should see your Apple TV and do a restore and it will then put 4.4 on the Apple TV but it will wipe out all your settings and you will have to do all that over again but mirroring will then work.

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger. I tried all troubleshooting steps suggested by Apple but it doesn't work. What could be the problem and what are the solutions?

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger (power supply). I tried all troubleshooting steps suggested by Apple but it doesn't work. I backed up my phone. I restored it several times. Even I re-installed iphone software. Also I restored it as a new iphone but doesn't work. What could be the problem and what are the availble solutions?

We can't know if there's a "fixture" because we can't examine your phone. But Apple can. Make a Genius Bar appointment and get your phone evaluated.

My apple magic mouse doesn't work in windows 7 after installing maverick os x

My apple magic mouse doesn't work in windows 7 after installing the maverick operating system on my mackbook pro. How do I fix this problem?

Hi bsruff,
If you are having issues with your Magic Mouse in Windows 7 via Boot Camp after upgrading to Mavericks, you may find the following article helpful:
Apple Support: Resolving issues with Windows when using Apple Magic Mouse or Apple Wireless Keyboard
http://support.apple.com/kb/TS3092
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A particular website doesn't work

http://thatguywiththeglasses.com/ has not been working for me for three days. However, other people have said that it works just fine for them. Every time I try to load this website, it tells me this:
Safari can’t open the page “http://thatguywiththeglasses.com/” because the server where this page is located isn’t responding.
There are several other things I must say.
1: I am certain that this is the proper URL, and that the URL has not changed.
2: I have tried other pages of this website, such as http://thatguywiththeglasses.com/videolinks/thatguywiththeglasses/nostalgia-crit ic and still, none of them work.
3: I don't have any way to contact the admin of the site, since, after all, I can't get TO the site.
4: I have tried to log in with Internet Explorer as well. Still tells me the same basic thing: "Oops! Internet Explorer could not connect to thatguywiththeglasses.com"
5: I have gone to the other computer in my house and tried it, with the same results.
6: I have erased all my Safari cookies, the cache, history, downloads, I reset everything multiple times. Same results.
7: I have never, ever had this kind of problem where a particular website doesn't work, but apparently only for me at the same time.
My question is: What is happening, and what can I do to fix it?

I'm having the same problem with my own website. All day today it's been alternating between loading correctly, and displaying an error message that says:
"Safari can’t open the page “http: //www. mydomain.com/” because the server where this page is located isn’t responding."
It works for about 45 minutes, then doesn't work for 15 or 20 minutes.
Yet the techs at my hosting provider say they can view the site.
The same thing happens with other computers in the house (not just mine), and when I try to load the page in Firefox, it doesn't work either.
Somehow I don't believe it's related to Safari.
I'd love to hear if anyone else has any ideas about what generally causes such error messages.

Link on my website doesn't work correctly on my iMac. It works correctly on Safari, and both browsers on my laptop.

Link on my website doesn't work correctly on my iMac. It works okay when using Safari. It also works correctly on my laptop using either browser.

We worked out my problem. My solution turned out to be: Firefox Preferences/Applications. Scroll down until you find "Portable Document Format (application)", click on it and use the dropdown menu to the right and changed "Save file" to "Use Adobe Acrobat Pro (default). I had trouble at first finding if the listing was under Adobe, Acrobat, or what so I used the search feature and found it immediately.
Hope this helps.

Livid with Apple - It just doesn't work. EVER

Hi Guys,
As the title suggests I am beyond aggrevated with Apple. But in the interest of healthy blood pressure and actually solving the problem; I will now continue with the problem at hand.
I have through the years provided support for clients who own Apples, and I have through many years of frustration (due to illogical, broken and unnecessary Apple software functions) and oh so many forum visits solved their problems to their satisfaction.
This one takes the cake however.
My client recently broke the glass of his iPad (64Gig) and is now unable to navigate around. He did however buy an ipad mini(16Gig) for his son afterwards and now wants all the kiddie apps loaded onto his sons. I proposed that we perform a backup of his iPad in iTunes and then just restore to the iPad mini as some of his apps was bought in Mauritius and are nor available here for purchase.
First problem:
We can't restore the backup (45gig of which 30 gigs are pictures) because the iPad mini has too little space. No problem (or so I thought), let's just delete his photos after I manually backed them up. It turns out we cant delete the photos on his iPad (syncing doesnt work, nor can we manually remove them) because iTunes (he is running 10.6.8 and cannot upgrade further) doesn't provide the function of deleting things, and like I just said the syncing doesn't work. This after trying EVERY solution and workaround presented in the forums.
Second Problem:
This would all have been easily solved if we could just do a memory upgrade on the mini. But Apple has seen fit to force their clients to go out and buy BRAND NEW iPad's if they want a small ram upgrade.
Third problem:
I tried the syncing seperately via iPhoto and guess what? After about 4 hours of waiting around for it to syncronize it did Jack Diddly Squat.
Can anyone that maybe has had the same problem provide a solution?
For those PR agents out there who actually care, just make things simple. People WANT simple. I'm done with punting your low quality products though.

you can import ALL those photos into iphoto. Then EXPORT them to a large capacity hard drive. Then sort through the photos and sync em to the other ipad.
When you export movies then make sure you choose ORIGINAL not JPEG.

Apple Loop Utility doesn't work

Hi everyone,
I've been a GarageBand user for a while now and have been able to create custom loops with the Apple Loop Utility/Soundrack Loop Utility. The main problem is, that the version that I have (was using version 1.1, then downloaded version 1.3.1) won't work on my computer now, yet it did previously. When I try to launch the loop utility, a message pops up saying that 'Apple loop utility has quit unexpectedly. Click reopen to relaunch the application again.' So I did, and it still won't launch.
At that time I was using MacOS X 10.5.3, and now have recently upgraded to MacOS X 10.6.3. Is the program not compatible with Snow Leopard or intel Macs?
Thanks
Jamie

Well, I have never used version 1.3.1... (seems to be fairly old, regarding the number ?)
The download from the Apple Developer Website should be version 3.0.1...?
(have you tried that one...?)
http://connect.apple.com/cgi-bin/WebObjects/MemberSite.woa/wa/downloads
As far as I know, only version 1.4 should work natively with Intel Macs...?

Apple Wireless Keyboard doesn't work

I am running Boot Camp w/Windows XP Service Pack 3. I cannot ever connect my Apple Bluetooth Keyboard in Windows. The mouse seems to work OK but the keyboard just doesn't work. Is there a way to get this working?

this problem is fixed, but if anybody has an idea what happened, I would like to know.

Lost phone... and this website doesn't work!!!!! what do I do?

I lost my phone this evening.
It's late and I do not have access to another phone to call Verizon, so I figured I could log onto the website here and report my phone stolen...
but NO the website is not working!
I sign in and when I click on any of the links such as BILLING etc., it says 'the information is not available at this time', and up at the top of the screen, after I log in it says 'Welcome, null' instead of my name!
So what am I supposed to do?
Thanks Verizon, for having zero customer service on this website!

The system is normally down for maintenance early in the AM.

Apple 5C voicemail doesn't work even after Apple Support

About a month ago, I purchased an iPhone 5C and the voicemail wouldn't set up. I called Apple support and they helped me upgrade to iOS 7.0.4 and the newest version of my carrier, Verizon. They then helped me call my own number and set up my personalized greeting and voicemail. We even test called the number from Apple support and left a message. My Apple support helper did get the greeting and I recieved a messgae from them. The voicemail and greeting continued to work for a few days, and here we are a week later, it doesn't work. Help?

Why is this Apple's problem? Your voicemail is provided by your carrier.
Apple was kind enough to do the VM configuration for you when you couldn't, but the *setup* is Verizon's problem.

"Request Product Service" form on apple's website doesn't work

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