Request to Mods. re: Yoga Tablet pro 2 not wakeable after it goes to sleep

We have a number of posts regarding the Yoga Tablet Pro 2 going to sleep and not waking up. Can we get some kind of confirmation that this is actively being worked on or passed along? I feel most of us have tried to do a factory reset, for some it's worked for a time, others (such as myself) this has not worked at all. It is not a battery issue because when you hard power off the device and repower it back on, the battery still shows maybe a few percent less than when the device went to sleep.
I do know this is frustrating me and I'm tempted to walk away from this tablet for that reason.
Perhaps we can get a confirmation that this has been passed up the chain or any kind of other "official" recommendations to try. It's not fun having to come back to my tablet after it goes to sleep and having to hard power it off and then repower it back on - every 5th or 6th time.
Thank you,
Dan

I am bumping this. I'd like to see one thread or a sticky on this topic. There are too many threads on this issue and some of us are repeating the same information. I'd also like to know if any work is being done by Lenovo on this issue. The Factory reset seemed to work for a 2 weeks and now my tablet is back to sleeping and not waking.
If someone stumbles on this, the North American Number for Lenovo Tech Support is:
877-453-8686
If you call, Remind them that the Factory reset does not work.
Dont forget to be courteous!

Similar Messages

Windows 7 Does Not Respond after it goes to sleep

We are using Windows 7 image distribution through SCCM for our entire organization. Lately, I came across this issue, now becoming more common on all
the systems. The computer won't wake up from sleep by pressing any key, if left unattended for more that 30 Mins (rather after it goes to sleep). A forced Restart is then necessary to return everything to normal. We are using Dell Latitude E series laptops,
as a standard all throughout our organization.
Already tried lot of option like - upgrading the drivers, changing the power plans etc. However, neither of them worked. Any suggestions in this regard
are highly appreciated.
Thanks,
Sam

These type of issues can be solved by performing a startup repair.
http://windows.microsoft.com/is-is/windows7/products/features/startup-repair
additionally this may be helpful
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01853693
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-your-computer-cannot-come-out-of/20ffb7a3-7f0c-46f9-8516-c1e31b11e558
Hetti Arachchige V Aravinda | Network & System Administrator (B.Sc, Microsoft Small Business Specialist, MCP, MCTS, MCSA, MCSE,MCITP, CCNA, CEH, MBCS)

Lion will not wake after it goes to sleep.

Since I have downloaded Lion, when my mac sits idel and goes to sleep I can't wake it up without a hard shut down. Does anybuddy have this same problem?

Boot from your recovery partition (command-R at startup.) Same artifacts?

When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?

When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?

Try these places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Help
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725
TimeMachine 101
https://support.apple.com/kb/HT1427
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718

Pro not opening after i enter my user and password

pro not opening after i enter user and pass

This is NOT Adobe support, this is a user to user forum with the space supplied by Adobe... and you do not provide enough information for anyone here to help
Provide ALL of the information asked for in the PPro Information FAQ http://forums.adobe.com/message/4200840

Is itunes store down its 9:36 date is saterday march 24 and im trying to download a app and up date a app and after it goes to sleep and i come back on to my ipod touch 4th gen it make me type in my pass word so basicly its not donlading

is itunes store down its 9:36 date is saterday march 24 and im trying to download a app and up date a app and after it goes to sleep and i come back on to my ipod touch 4th gen it make me type in my pass word so basicly its not donlading

Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

I have my AIR plugged into another monitor and after it goes to sleep sometimes it sounds like the system is running and it will not come back up.. I have to restart it. What is this.. Please help

I have a macbook air and i have it hooked to another monitor and I love it but lately it has after it goes to sleep for a while it sounds like it is trying to run the drive or fan really hard and when I try to bring it alive it does not come back to life so I have to hard boot it and then restart it. What is this...

Go into Sys. Pref , and power settings and UNcheck "put hard disks to sleep" on both power tab and battery tab.
When on projector use with your Air and a presentation, dont close the monitor or sleep your Air.
Verify any coincident applications running that can/could conflict with projector / sleep occurrence by running Etrecheck:
report back on same
http://www.etresoft.com/etrecheck
EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. EtreCheck automatically removes any personally identifiable information from the output.

Yoga 2 Pro - Frequent issues after Tablet Mode and Suspend in Windows 8.1

Hi,
I bought a Yoga 2 Pro running windows 8.1 in December 2013. The machine runs fine, but from the beginning I experience frequent system issues whenever I have the Yoga in Tablet mode (display turned to the back).
The issues sometimes arise directly after I resume from tablet mode. More frequent the issues appear once I had the machine in tablet mode and after had it in suspend mode!
Some of the frequent issues that arise after I resume from tablet mode:
Power surge at right USB Port, where I have my mouse connected! The connected device cannot be provided with enough power. (Note, the left port still works), or
WiFi not working any more (No WLAN device detected, WLAN not functional), or
Bluetooth not working (No Bluetooth device detected, BT not functional)
All issues reliably disappear with a system restart!
I have already updated my drivers, scanned the Lenovo and Microsoft forum whether this is known without success and hope this avenue will bring me more luck.
What makes the bug hard to narrow down is that I do not have a recipe to reproduce the error. Not every time I turn the display in tablet mode the symptoms are equal! But what I can is that the tablet mode is the most common denominator I found so far.
Any helped/suggestions much appreciated.
Regards
   Florian

Yea, great... it seems like these articles and suggestions come up in the forum, and then there is always someone that says "it didn't work but this solved it for me" which ammounts to setting the screen at full brightness all the time.   LENOVO, HOW ABOUT FIXING THE ISSUE!!! It definitly has something to do with power, in my case _the only_ thing that fixes it is either plugging in a power cord or closing the screen, reopening it and hitthing the power button to turn it back on (both are REALLY annoying if you're trying to get work done).
I'm a fairly experienced IT guy, and I used to swear by _IBM_ Thinkpads and related laptops, then when they went to Lenovo a few years ago it seems like the support has gone to hell and the hardware appears nice but is sketchy (this thing should have never shipped with this display problem or the wifi card issues that it shipped with).   Honestly if issues like this don't get resolved Im not likely to order any more, ever. Not for my self or for my organization, we will stop persueing contracts with you and certifying the hardware for our work (though with the lenovo purchase it was deemed that the hardware wasn't certifyable for certine applications anyway). Yes, that will cost you a few thousand sales a year, which is a drop in the bucket for you, but I'm sure I won't be the only one.

Yoga 2 Pro: No display after Windows Update failed.

Last night windows 8.1 tried to update 7 updates when I restarted my Yoga 2 Pro laptop. The update hung on on the first update. In the morning when I started up, there was no display. When I plugged it into an external display only that display worked.
I have tried refreshing windows with no luck.
A Lenovo Solution Centre scan of the hardware fails all Video Card tests, with the Result code: WVC007000-DJ7X1I
(not sure what this means).
What do I do next? I am away on business on Monday and need this fixed before then. Any ideas?
Cheers

Harriette wrote:
Last night windows 8.1 tried to update 7 updates when I restarted my Yoga 2 Pro laptop. The update hung on on the first update. In the morning when I started up, there was no display. When I plugged it into an external display only that display worked.
I have tried refreshing windows with no luck.
A Lenovo Solution Centre scan of the hardware fails all Video Card tests, with the Result code: WVC007000-DJ7X1I
(not sure what this means).
What do I do next? I am away on business on Monday and need this fixed before then. Any ideas?
Cheers
Can you reboot into safe mode? That runs a more generic video driver. If so, you can try uninstalling the video driver then reinstalling it from the Lenovo web site.

Tecra M7: Tablet does not work after lid closing

Has anyone had problems with the tablet not working after closing the lid on a Tecra M7? Bios is 3.20
Doesn't seem to happen on hibernate or sleep.
I have the lid set to do nothing on close.

Hi
What do you mean with tablet not working after closing the lid?
Does the notebook freezes or what?? What happens exactly???
The close the lid settings can be set to hibernation mode or standby mode or no action.
These settings can be set in the power saver setup actions.
If you have some problems with some installed Toshiba applications I would recommend reinstalling the TOSHIBA Common Modules and the program which doesnt run correctly!
Best regards

Yoga 2 Pro Went DEAD After BIOS Update

Had a horrible experience .. with good ending ... when upgrading Bios for my Yoga 2 Pro. So I'd like to share with others. I bought my Yoga 2 Pro last June (Man 3/22/14) and love it! But, it had problem restarting automatically after Windows Update. At least 3 times (That I can recall. Did not use it briefly from June 30 - July 22), the screen reminding user not to shutdown after Windows the update would stay on until I manually powered it down and restarted it. Last July 23, it did again after Windows Update. Searched Lenovo web-site and found a Bios Update for Yoga 2 Pro (Win 8.1 64-bit). Downloaded the new Bios (dated July 11, 2014) and went through the instruction striclty. First of, the screen responses were not at all as detailed in the instruction. So, the instruction is not very good. Received 2 warnings: Make sure the laptop is connected to the charger during the procedure, and the bios is for Yoga 2 Pro ONLY do not install it on any other models. As part fo the procedure, the laptop switched to a Bios Utility program. Again received the aforementioned warnings. Update progress was shown on the screen. All of a sudden, then screen went blank and the keyboard stayed lit. Waited for about 30 minutes. Still the same. Press and held the power button down (not sure for how long) ... nothing! Just no response from the latop. Called Tech support. She (the tech support lady) said that ... it is not recommended for user to go through the BIOS upgrade! What? Then why post it on Lenovo.com? She also said that I should not have downloaded software from the internet and upgrade, especially for BIOS. Well, I told her that I did not download the program from ANY web-site, I downloaded it from LENOVO.com. She said further that looks like the BIOS update had damaged my mother-board, there is a problem with Win 8 & 8.1, and because it was my own doing ... the damage would not be covered by the warranty! Considering the circumstance, Lenovo would waiver the initial $99 fee to assess the damage, but I would have to pay for any repair costs. In any case, I was so fumed at Lenove Tech Support responses that I hung up. close my laptop and put it aside. Almost 24 hours later, when the battery drained completely, I connected the laptop to the charger, press the power button to turn it on ... and ... to my surprise, the laptop booted and everything came back normal! The last (7/25) auto restart seemed to go well. Not sure if the auto restart problem is fixed with the new BIOS, but it seems to be. Time will tell.

Thank you for your posting. I searched the net when I ran into the problem, but could not find any help. Obviously, my search was not exhaustive. I was trying to make the following: a. Lenov should be more specific in their BIOS update instruction. Their instruction was ... far ... far from reality. b. Lenovo tech assistance was ... not much help. After listening to the description of my prolem, the tech lady immediately said that the operation must have damaged the mother-board, and that the operation is not ... recommended. No guidance on draining the battery a or how to restart the machine, etc... What I received was confusing that caused more panic! As a note, I had done BIOS upgrade on DELL PC/laptop before w/o any problem. I fully understand the implication of a BIOS upgrade, but trusted that manufacturer fully tested whatever that they post in their web-site. Oh well, live ... and learn! All in all, the Yoga 2 Pro is a great machine and I love it! Hope that anyone who runs into the same problem will be able to get the needed help in time! Cheers,

Mac Tower Pro 10.8.5 keeps going into sleep mode

Purchased from Apple, refurbished 2012 Mac Tower Pro. At the same time, purchased a new Dell U2713HM, 27" monitor.
Have been operating on this new system since about the first week of December 2013.
Issue:
The computer has constantly gone into sleep mode after a few minutes of no activity. I can have iTunes radio playing, but the system still goes into sleep mode. As I am typing and moving the curser, the machine stays awake.
This has caused much frustration because when it goes into auto sleep mode, it quits all programs that I am in, and when it does this, I lose all the work I had accomplished. It litterally closes everything and goes to sleep in about 2-3 minutes of no activity.
BTW: the computer and monitor have all its new OEM cables that came in the box, when I purchased the units.
Solutions attempted:
System Preferences — Energy Saver: computer sleep and display sleep set to "never" and unclicked the box "Put hard disks to sleep when possible."
Dell settings: Turned off all energy savers.
Results:
Nothing. Problem persists.

I apologize for the angst. The problem has cost too much money in lost time and material because when it would automatically shut down after a few minutes, all my work was lost.
I misunderstood the terms of the warranty. Thank you for your input and patience. Much appreciated. For the benefit of others that experience this with a new Mac that auto shuts down. Check the following:
1. Go to System Preferences.
2. Click on Security and Privacy.
3. Click on Advanced (bottom right corner)
4. If the first line is checked (Log out after 5 minutes of inactivity); uncheck it and then click OK button.
5. Be sure to click the lock before existing Security and Privacy.
Now the machine will cease shutting down programs to go into sleep mode as soon as machine is inactive for a few minutes.

Premiere Pro not loading after splash screen, can't find fix on forums.

Fresh install, doesn't matter what I do to this machine, memcheck came out ok. I click on Premiere Pro CS3 icon loads splash screen, then kicks out an error code.
EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
I have a fresh install of window XP home edition service pack 3, 3 gigs of ram, Ati x1200 on board memory, (also have a nvidia 8800gt that I thought was the problem...it's not.) Most up to date drivers. Running two sata hard drives both 250 western digitals.
system information
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 1.28 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB

ok, one more time. I have a problem with Premiere Pro CS3 Crashing after the splash screen. It loads everything right on the splash screen, but when it goes to loading the work areas, it goes white and comes up with the error code of :EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
What ever that is.
I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
I've re-installed 3 times, and even tried a clean install of vista. I've done the hold shift while loading and get the same issue no matter what. I've Deleted the premiere folder in local settings.
I've done all the steps at http://premierepro.wikia.com/wiki/Troubleshooting
a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
DXdiag file can be found at
http://www.theslam.net/images/DxDiag.txt
hopefully this helps.
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 2.36 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.84 GB
Page File C:\pagefile.sys
Name NVIDIA GeForce 8800 GT
PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2\4&3B252A0E&0&0010
Adapter Type GeForce 8800 GT, NVIDIA compatible
Adapter Description NVIDIA GeForce 8800 GT
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.14.11.8122
INF File oem2.inf (nv4_G9x section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1440 x 900 x 75 hertz
Bits/Pixel 32
Memory Address 0xFD000000-0xFDFFFFFF
Memory Address 0xC0000000-0xDFFFFFFF
Memory Address 0xFA000000-0xFEAFFFFF
I/O Port 0x0000D800-0x0000D87F
IRQ Channel IRQ 18
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.11.8122, 6.01 MB (6,301,248 bytes), 12/26/2007 4:35 PM)

W510 eSATA/USB2.0 combo port does not respond after waking up from sleep mode

Has anyone tried to connect external DVD/CD player or burner to the eSATA/USB combo port and experienced very slow system performance after waking up from sleep mode? It might takes minutes to launch an application program that usually takes just few seconds. My W510 can not even restart. It will just stop at the Thinkpad logo if I tried to restart after waking up from sleep.
The funny thing is if I moved the external DVD/CD player to the USB2.0 port in the back, everything went back to normal. I don't know if this has anything to do with the fact that the combo port has something to do with eSATA.
Thanks

It seems that this problem is unique to my system. I am hoping that one of the Mac Guru's will have at least a pointer in the right direction.
Thanks.

Satellite P850-30W - Fan does not run after coming back from sleep mode

I got a Toshiba Satellite P850-30W with bios 1.90.
Sometimes the fan does not run at all after coming back from sleep mode on windows 7.
This has happened twice (maybe more times without me knowing), and Ive had the computers for a month.
Normally the fan starts running when the CPU gets over 50 celsius, and stops under 50 celisus...
I tried running Prime95 when this fan-issue occured and the computer temps got dangerously high (close to 100 degree)! the fan did not start at all
...this error could potentinally damage the laptop...
to get the fan running again I have to restart windows
anyone else experienced this?
I guess the fix would be to never use sleep-mode...or toshiba needs to fix it with a bios update.

What kind of answer do you expect here in user community?
Exact info about the fault? I dont think that somebody would be able to provide exact answer but just speculations
In other Forum you can read about Satellite notebook; but is it exacts the same model?
No, it seems to be an L650 series. Its completely different series .
From my opinion its not software related problem.
BIOS issue?
Well, in case it would be a BIOS issue, the problem would appear always and not sometimes after being shut down 200 times.
It could be a hardware related issue. Memory? Maybe
In my personal opinion to get more details hardware diagnostic software should be used in order check the hardware for possible malfunction. Thats my personal opinion

Request to Mods. re: Yoga Tablet pro 2 not wakeable after it goes to sleep

Similar Messages

Maybe you are looking for