Requested action not taken: message refused

Hello,
I get the following error message:
ibs-mail.domain.local #5.7.1 smtp;550 5.7.1 Requested action not taken: message refused
where i can send out emails, but not recieve.
Any help is truly appreciated
K Amro

5.7.1 is a standard SMTP error code for an unauthorized delivery. I suspect you either have a filter that is blocking too much mail, or you may have an account problem with your BIS account and need to contact your carrier.
posted by DigitalFrog
WARNING: May contain traces of nuts.

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Requested action not taken: message refused (in reply to end of DATA comman

Hello!
When trying to send an email to one particular domain (that I know of) the email is being rejected from the recipient mail server and my mail logs are showing this error:
said: 550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command))
Can anyone tell me where to start looking?
(I have full logs of the postifx transaction within my mail server).
regan.

There's a myriad of reasons why the remote mail server may refuse your message. Since it's happening so quickly I'd bet on incorrect reverse DNS for your server, but it could also be an number of anti-spam filters that are running.
Do you have valid, working DNS for your server? in other words if you lookup your server's public IP address do you get the same hostname that the server thinks it is?
For example:
Good: nslookup mail.domain.com -> 12.34.56.78; nslookup 12.34.56.78 -> mail.domain.com
Bad: nslookup mail.domain.com -> 12.34.56.78; nslookup 12.34.56.78 -> some.hostname.your.isp.net
The latter is almost guaranteed to get your mail blocked at most of the big ISPs.

I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.
== Today

Me too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

550 Requested action not taken: mailbox unavailable (from website form)

Hi there. I hope somebody can help me with this one.
We are running an Exchange 2010 server. We also have a website hosted externally where users can submit info via a form. The website form sends an email to [email protected]. It has been working fine, but all of the sudden, emails from the
website are not coming through. Emails sent to [email protected] from anything but the website work just fine. The error message is "550 Requested action not taken: mailbox unavailable."
I am at a loss as to how to fix this. This happened a couple of months ago. I spent hours trying to fix it, when *poof*, it just seemed to fix itself. I couldn't tell that anything I had done even fixed it(and I hadn't done much).
Here is the full text of the email error message:
From: Mail Delivery System [[email protected]]
Sent: Friday, December 27, 2013 11:19 AM
To: INFO
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. The following addresses failed:
<[email protected]>
SMTP error from remote server after RCPT command:
host mail.domain.com[76.164.20.91]:
550 Requested action not taken: mailbox unavailable
--- The header of the original message is following. ---
Received: from icpu2798.perfora.net (infong530.lxa.perfora.net [74.208.16.79])
by mrelay.perfora.net (node=mrus0) with ESMTP (Nemesis)
id 0Mb6xv-1WCEwr3vhL-00KIuD; Fri, 27 Dec 2013 14:19:15 -0500
Received: from 64.122.5.254 (IP may be forged by CGI script)
by icpu2798.perfora.net with HTTP
id 3ovjx0-1VVVbA3OuE-011ONA; Fri, 27 Dec 2013 14:19:14 -0500
X-Sender-Info: <[email protected]>
Precedence: bulk
To: [email protected]
Subject: Update Owner Info Request
Date: Fri, 27 Dec 2013 14:19:14 -0500
From: Update Owner Info Form <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_8695b5d02b44c4eae95033f81b999a98"
X-Provags-ID: V02:K0:53ln0xw/tvQG8M7ifWOUO4iaRNVVQ/2jTej143S0V/6
GRlTqQmDPYAeqkJzzZiA4c2yn28akfnnD3XGDQuBU4mWjgGGr1
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Hello,
Thank you for your update.
If you have any othere question, please free let me know.
Cara Chen
TechNet Community Support

550 Requested action not taken : mailbox unavailable

would you like to help me to solve my problem? i receive bounce back email like this :
From: Mail Delivery System [mailto:[email protected]]
Sent: Monday, November 03, 2014 2:57 PM
To: [email protected]
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
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------ This is a copy of the message, including all the headers. ------

Hi Ristake,
I got the same NDR as yours when I sent to
[email protected] .
Please check whether the recipient is valid and his mailbox is available.
Thanks

Delivery not authorized, message refused

Hi
I got one issue some domain can't send email to us getting this message
" Requested #571 Delivery not authorized, message refused ##"
Actually nothing issue before I reused the exchange certificate at my exchange server.
Here is how do I issue the certificate
get-exchangecertificate
copy all thumbprint normally 4.
get-exchangecertificate -thumbprint (paste thumbprint) |new-exchangecertificate
I did it for all thumbprint and finally remove old
get-exchangecertificate -thumbprint (paste thumbprint) |remove-exchangecertificate
And I do not use any 3rd-party anti-spam. BTW, I am not that experience user for those exchange
administration however I have fixed it.
Windows Server 2003 R2, Exchange Server 2007
Thanks in advance for any help.

Hi Soe,
Did you look through the NDR completely and did you see the NDR was generated from which server ?
Was the NDR generated from our server or its remote server ?
Did you look through the receive connector protocol logs and look for any errors generated in protocol logs ?
Can you please have a look at the message tracking logs as well to see if we get any info
Post your comments after having look at these things so that we will get a clear idea of the problem
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you.
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Hi,
One user is having the below error message appear when she attempts to print remittances. This has only started happening since yesterday and all other documents are still printing.
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Mohan

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I have not tried your suggestion till now as I am waiting for the database copy from my client.
Just a quick question, As I already mentioned earlier and I also keep getting the issues from the users reporting that the user's get this error only if they print 'remittance advise reports' has multiple invoices.
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Will your suggestions address this as well?
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Mohan

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Requested action not taken: message refused

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