'Requested Start' tab does not work.

Hi everybody,
By filling out the 'Requested Start' tab, I set 2 minutes delay in one of my workflow steps, but after the workflow gets started it stops at the step forever with 'Warting' status.
I've tried the same thing in the same way but on another R3 system. On the other system, the workflow runs smoothly.The step can start on time.
So here comes the question: What configurations can bring this difference between these two R3 system?
Thanks in advance.
Regards,
Minghao

Hi,
The evaluation of deadlines ( like requested start, latest end etc..) is done by 'Scheduled Backgorund Job for Missed Deadlines'. It looks like this is not active in your case.
Check SWU3 under 'Maintain Runtime Environment', if it is not active make it active by executing it. Check the prerequisites for the same. The user doing this customization should belong to SUPER user group. Otherwise, i have seen cases where these gets deactivated automatically with unknown reasons.
Hope this helps you !!
Regards
Krishna Mohan

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