Requesting permanent license in SMP - Xcelsius 2008

Hi,
I am not able to get into the right path to apply permanent license for Xcelsius 2008 product. I have installed the application using the temporary license I got from the excel link available in SMP.
Do I need to provide any "SID" to request license like other SAP Products. But while installing Xcelsius 2008 I have not given any SID for that installation.
I have worked on many SAP ERP and Netweaver products. But I feel license applying for BO products is little different. Please help me on this.
Regards,
Nalla

Hello Ron.
If the trial keycode works, that means the keycode you have might be expired or invalid.
Is this happening on all computers or just one?
My suggestion would be to get a clean computer, login as an ADMINISTRATOR, stop any anti-virus running (this could stop from updating any registry keys) and then install Xcelsius.
Thanks
Raman

Similar Messages

How do I get a license key for Xcelsius Enterprise 2008 sp3

Hello
The comapny I work for are partners with SAP, so what is the quickest way for me to get a license key for Xcelsius?
Thanks
Eddie

Hi Eddie,
You can contact the Customer care or your account manager for the license keys. Incase you have access to SAP portal(service.sap.com) you can request for keys from there as well.
Thanks,
Amit.

License Key Request from SOLMAN VS SMP for SAP ECC 6.0 EPH4 IDES install

Hi, SDN fellows.
I have some doubt on the right way/options to request License Key for SAP ECC 6.0 EPH4 IDES.
Previously, I read that the only way to get license key is to generate it through SAP Solution Manager. If this is the only way, we will have to install Solution Manager just to generate the license key (we are currently don't have SolMan running in our landscape).
I also read that I can request license key through http://service.sap.com/licensekey. I checked the link and see that we have the 10 digits installation number for Product: SAP ERP.. Currently there is no system defined for this installation number.
I went through the first two screens, seems like they have options for SAP ERP 6 --> IDES.
If I can get a license key from http://service.sap.com/licensekey, do I still need to install Sol. Man. to generate the license key?
What are the difference the license key generated from Sol. Man. VS the one we request from SMP?
Thanks,
KC

Hi, Vishnu.
So, now I understand I need two keys: Solution Key and also License key.
I should obtain Solman key before I start installation , as the SAPinst will ask to enter Solman key before it can proceed to install SAP ECC IDES.
You said I can obtain Solman key through OSS note. I went in to SMP just now. Navigated to Help& Support --> Report a Product Error --> New Problem Solving Request.
I selected Customer Number, Product, Instillation # , and enter * for System ID. The search result returned no system found. The problem here is we don't really have any system ID defined for SAP ERP IDES since we haven't start installing the system.
Is that true that I will only see the System ID in OSS Message interface when I submit the System ID for the license key?
I thought this is a post-installation step to apply for a license key. If I can to do it before the installation, how can I get the 11 character hardware key before installation (assuming I cannot run the SLICENSE TCode and saplikey u2013get command)?
OR how can I create OSS message to request SolMan key when I don't have a system ID (that already registered for license key) in SMP?
OR I should just go ahead to install Solution Manager to generate Solman key (during pre-installation), and request for license key in SMP in post-installation?
Thanks for advise,
KC

Xcelsius 2008 Engage Won't Install in Windows 7

The installation of Xcelsius 2008 Engage completes but the program cannot be used at all because the license key is stated to be missing or invalid.
This is a common problem on other systems but it can be worked around in various ways. However the workarounds fail in Windows 7.
The required registry entries that need to be edited are not present in Windows 7. Running as administrator does not solve the problem either.
It seems Xcelsius 2008 can only be used on Windows 7 by running under an XP virtual machine.
Does anyone have a way to get Xcelsius running natively on Windows 7?
My Windows 7 system is the 64-bit release candidate. Xcelsius 4.5 runs on this but only when run as administrator and in XP SP3 compatibility mode with desktop composition and visual themes disabled.

Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
If you still have problems, please post the contents of the FlashInstall.log file in
C:\Windows\system32\Macromed\Flash
C:\Windows\syswow64\Macromed\Flash
[topic moved to Flash Player forum]

Xcelsius 2008 - Known Issues (Installation)

AA: Area Affected
PD: Problem Description
WA: WorkAround
AA: Installing QAAWS from BOE Client
PD: The Query As A Web Service (QAAWS) application has been combined with the BOE XI 3 BusinessObjects Client application. It was previously a separate application.
This means that to use BOE XI 3 QAAWS with Xcelsius 2008, you must download the BOE XI 3 BusinessObject Client from the Business Objects Support site and install it on your client machine.
WA: To install QAAWS download the BOE XI 3 BusinessObjects Client. You may or may not have access to this download based on the type of licensing agreement you have with Business Objects. Note that the BOE XI 3 BusinessObject client is about 600MB in size.
AA: Installing Xcelsius 2008 when a higher version of the Adobe Flash Player exists
PD: The Xcelsius 2008 installer will install a version of the Adobe Flash Player. If you have previously installed a higher version of the Flash player, you will get a warning message from the Xcelsius 2008 installer.
WA: You can ignore this warning message. Your newer version of the Flash Player will not be changed.
AA: Installing Xcelsius 2008 with other older BOE products.
PD: After installing Xcelsius 2008 on a machine, some other older BOE products on the same machine stop working (eg. WebI Report Server, BOE XIR2)
WA: Many BOE products share the same installer, as a result installing Xcelsius 2008 on the same machine other older products changes the default install folder to the newer BOE folder. For example with BOE XIR2 it changes the default BOE install directory to change to BOE XI 3 folder.
C:\program files\business objects\businessobjects enterprise 11.5\" is changed to
C:\program files\business objects\businessobjects enterprise 12\"
The workaround is to manually edit the registry and change the key folder name back to its previous name.
Use regedit to view the folder name in the key "HKEY_LOCAL_MACHINE/Software/Business Objects/Enterprise/InstallRoot/Path".
Double-click on path and change the Value data. In most cases the folder name is C:\program files\business objects\businessobjects enterprise 11.5\
Note: please back up your registry before making any changes.
AA: Uninstalling Live Office XI 3 from a machine with Xcelsius 2008
PD: If you uninstall Live Office XI3 on a machine with Xcelsius 2008 also installed, the Xcelsius Keycode Expiry dialog box (License manager) pops up asking for the Xcelsius Keycode.
WA: The Xcelsius keycode must be entered again to re-enable Xcelsius.
AA: Installing Xcelsius with Office XP
PD: Currently installing Xcelsius 2008 with Office XP is not supported due to a bug. Use Office 2003 or Office 2007 instead. If Office XP must be used see the workaround.
WA: As a workaround to the issue of Xcelsius 2008 not installing with Office XP, users can manually add a registry key to enable installation. Please make a backup copy of the registry before making any changes.
1. Go to Start > Run. Start the registry editor by entering 'regedit'.
2. Select the folder HKEY_LOCAL_MACHINE and navigate to \Software\Microsoft\Office\
3. Create an 11.0 folder, if it doesn't exist, by selecting Edit > New > Key from the menu.
4. Create a subfolder called PowerPoint
5. Create a subfolder under PowerPoint called InstallRoot
You should now have the folder structure listed below:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\PowerPoint\InstallRoot
6. From the InstallRoot folder create a string value called "Path" by selecting Edit > New > String Value
7. Select the newly created Path value and select Edit > Modify.
8. Under the Value Data field enter "C:\Program Files\Microsoft Office\Office11\"
9. Click OK.
10. Exit the registry editor.
11. Reboot your machine.
You should now be able to install Xcelsius 2008.
AA: Creating a Web Part for SharePoint Portal Server 2007
PD: The current Xcelsius Web Part installer Setup.exe does not work with SharePoint Portal Server 2007.
Note: Sharepoint Portal 2003 is supported.
WA: You can manually install the web part to use with Microsoft SharePoint Portal Server 2007. Microsoft does not provide a mechanism to build a Web Part installer for SharePoint 2007. For instruction on manual installation see the Xcelsius Support website. (see follow up post below)

The current Xcelsius Web Part installer Setup.exe does not work with SharePoint 2007 (Windows SharePoint Services 3.0). Here is the workaround to install Web Part in SharePoint 2007 manually.
The easiest way to install a web part in SharePoint is to add the web part assemblies to Global Assembly Cache. To do so:
1. Download and unzip the attached Xwp.zip. Drag Xwp.dll and ICSharpCode.SharpZipLib.dll into C:\WINDOWS\assembly folder on the machine running SharePoint 2007.
2. Open web.config file located in the root of a Windows SharePoint Service 3.0 Web Application directory with Notepad. Normally, the physical location of the default WSS 3.0 Web Application root is C:\Inetpub\wwwroot\wss\VirtualDirectories\80.
[Click here for more information on how to Find the Web Application Root|http://msdn2.microsoft.com/en-us/library/ms474356.aspx].
3. Insert the following <SafeControl> tag between <SafeControls> and </SafeControls>.
<SafeControl Assembly="Xwp, Version=1.0.0.0, Culture=neutral, PublicKeyToken=7e58495f1a9ea430"
Namespace="CrystalXcelsius.SharePoint.WebParts" TypeName="*" Safe="True" />
4. In SharePoint Portal Site Home page, from Site Actions drop-down menu, go to Site Settings->Modify All Site Settings. Click Web Parts under Galleries to open Web Part Gallery Page. Click New to open New Web Parts page. Check CrystalXcelsius.SharePoint.WebParts.Container checkbox and click Populate Gallery. Once it is populated, you will be able to add Container web part to your web part page in SharePoint 2007.

BO 3.1 after Xcelsius 2008 installation

Hello everyone,
I have a problem with BO 3.1 environment after Xcelsius 2008 installation. When i try to open Webi reports in InfoView (which worked fine before the installation), "Cannot execute this operation: a valid license was not found (Error: INF)" message appears.
I have applied licence codes from partner's temporary license files (Xcelsius 2008 Enterprise license and BO 3.1 Enterprise license).
I tried to unistall Xcelsius to prevent Webi reports from crashing but after that CMS is not able to start. Actually Configuration Manager shows that it works just fine but there is not a possibility to log on to it.
Anyone have some suggestions regarding this issue
PS. my system is Windows 2008 Server.
Best regards
Wojtek Materna

Thanks for the quick response Wojtek!
However, reinstallation of Xcelsius didn't work for me and removing it only made things worse so now I have redone the whole BOXI 3.1 installation and things seems to work so far. It was only a demo server so it wont be to much hassle getting content back.
Rgds
/Fredrik

Web Service Connection in Xcelsius 2008

I have recently upgraded from 4.5 to Xcelsius 2008 and am having trouble getting the Web Service Connections set up correctly for my QaaWS.
I have 7 LiveOffice connections in a model that seem to all refresh on load fine and i have already set up a Web Service Connection that picks up the drill through path of what the user has clicked on and used them as input parameters to a QaaWS query.
I now need to add another Web Service Connection for another QaaWS and i get the following error message;
"Unable to Load URL"
I have checked the available QaaWS services using dswsbobje/qaawsservices and the 2 queries appear as i would expect.
I have checked the dsws.properties file and the user name and password are correct (which i would expect as teh 1st connections works in the Xcelsius model.
I have restarted the Tomcat server and CMS and this does not cure the problem.
I have even tried re-installing QaaWS.
I have installed SP1 fix 1 for 2008. I am currently using XIR2 SP2.
Can anyone help as sometimes this functionality works and sometimes it does not. The 2 queries i want to use point aty teh ssame database and BO Universe.
Edited by: Anthony Jones on Jan 8, 2009 12:18 PM

Hi Anthony,
You might check that type of the licence type of the user QaaWSPrincipal. I had a problem where the QaaWSPrincipal user was Concurrent Access License while my server was Named User only. Switching to Named User resolved the problem.
However, I am not sure that this is your issue as the you have one QaaWAS url working. YOu might want to check your URL is available
try
http://<name of server>:<Tomcat port number>/dswsbobje/qaawsservices
This contains a list of all URLs. Finally, you might look at importing the wsdl into other applications to see if the issue is Xcelsius or QaaWS related. You can copy to MS Office InfoPath with steps described below.
http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_query_as_a_web_service_en.pdf
Hope this helps
Alan

XCelsius 2008 connectivity to SAP Netweaver BW

Hi All
I have installed xcelsius 2008 SP2(trial version) and trying to connect it to our BI (Netweaver 7.02) system through SAP NETWEAVER BW connectivity provided in xcelsius.
While connecting it gives an "error : 2032" . I have some questions regarding it :
1. Does licensed version is necessary for making a connection ?
2. Do we need to install some Webserver like Apache TOMCAT to run it successfully ?
3. If answer to point 2 is yes , then how can i move forward to config the TOMCAT and establish the connection ?
4. The prerequisite , NW 7.0 EhP1 SP5 with ABAP and Java stacks , on server side , means Portal(Java) + BI(ABAP) system or something else ?
As per note 1408384 , i have checked wsnavigator for bicsremote connectivity , that is working fine.
Thanks in advance.

Hi Karan,
we are also facing this issue which is getting on our nerves.
Our BI Backend has EHP2.
We have also tried different versions of Xcelsius 2008 (3.2, 3.4, 4).
No chance. After the password entry to our BI backend the system is working. And it ends without getting the query (meta) data inside. We only see the query names. But after choosing they are not opening.
Authorizations in Backend and Portal should be fine.
The web services seem to run.
So we absolutely have no idea.
The evaluation version I also dont have. Because I could connet to another BI an could read the query.
We are wordless. Stay tuned..
Best regards Harry

Can Xcelsius 2008 Engage coexist on the same machine as SAP Crystal Dashboard Design?

I still have the requirement to maintain dashboards created with Xcelsius 2008 SP5. Will the install of SAP Crystal Dashboard Design: Departmental overwrite or disable the ability to run Xcelsius 2008 on the same machine?

Thank you for the reply. I am not sure I phrased the question very well, as I said in the post I am aware Personal Edition does not require viewing licenses. What I was asking was whether the 'internal business use only' clause in the EULA prevented dashboards built with Personal Edition from being placed on external company sites?
If anyone could provide an answer to this it would be greatly appreciated.
Thank you.

Xcelsius 2008 Fix Pack 3.5 (FP3.5) is now available

Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7, see notes section below
(Fix Pack 3.3 was the first version for Windows 7)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2, FP3.3 or FP3.4: See: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.5 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.5 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.5.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.5
u2022 Xcelsius 2008 Fix Pack 3.5 Release Notes
There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the SAP Crystal Solutions Support Portal: http://www.sdn.sap.com/irj/sdn/crystal-xcelsius-support
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Xcelsius 2008 Fix Pack 3.4 (FP3.4) is now available

Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7, see notes section below
(Fix Pack 3.3 was the first version for Windows 7)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2 or FP3.3: See: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.4 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.4 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.4.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.4
u2022 Xcelsius 2008 Fix Pack 3.4 Release Notes
There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Xcelsius 2008 Fix Pack 3.3 (FP3.3) is now available + supports Windows 7

Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7 (see notes section below)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1 or FP3.2: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.3 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.3 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.3.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.3
u2022 Xcelsius 2008 Fix Pack 3.3 Release Notes
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7.
Make sure you apply Fix Pack 3.3 if you are using Windows 7.
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the Fix Pack 3.3 installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Best Practice Re-install Process? (Xcelsius 2008 Engage)

The main impetus of this post is now to request a best practice reinstall process. E.g., what files/directories or registry keys to delete after uninstalling under Windows XP? Running Xcelsius 2008 5.1.1.0 Build 12,1,1,344 (Windows XP SP2)? I want to clean it up and reinstall completely, ideally without also reinstalling Office 2007.
Earlier today, I had loaded up an otherwise healthy project and all of a sudden my edits were not taking. I could perform the change in the Component Properties window but the change did not translate in the project display area.
I had closed and reopened this project several times, killed both "Xcelsius" and "EXCEL" processes, rebooted the machine a couple of times, all to no avail. I was totally stuck, it seems. Then, it randomly corrected itself after the Xth close/reboot/reload. I'm past the issue now it seems, but please consider this an official bug report. These issues are no longer a mere minor nuisance, and I am looking forward to a nice big update in the next Fix Pack release, which I assume is right around the corner (hint, hint).
Thanks.
Edited by: f l on Nov 17, 2008 9:20 PM

f l,
I'm not sure deleting keys from the registry is ever a best practice, however Xcelsius has listings in:
HKEY_CURRENT_USER > Software > Business Objects > Xcelsius
HKEY_LOCAL_MACHINE > SOFTWARE > Business Objects > Suite 12.0 > Xcelsius
The current user folder holds temporary settings, such as how you've modified your interface.
The local machine folder holds more important information.
As always, it's recommended that you backup the registry and/or create a restore point before modifying or deleting any keys.
As for directories, the only directory Xcelsius uses is the one you install to. It also places some install logs in the temp directory, but they have no effect on the application.

Xcelsius 2008 SP3 install

Hi Forum,
I am trying to install Xcelsius 2008 SP3...
I uninstalled Xcelsius 2008. Succesfully
I downloaded Xcelsius 2008 SP3, and when i enter the Product Key i am getting a message saying that the Key is Invalid....
This is the same key that i used to install it the first time....
Can someone tell me what am i doing wrong.... maybe the installation requieres for me to do it via CD instead of a download?
The reason i am saying that is because the product key starts with CDXXX. Or am i using the wrong key?
Regards,
Manuel Roman

Make sure Xcelsius 2008 is fully uninstalled, reboot and install Xcelsius 2008 SP3.
The Xcelsius SP3 is a Cumulative Service Pack not an incremental. That means, you need to uninstall the existing version of Xcelsius on your machine and then run the executable that you have downloaded.
While installing please keep the Key code ready. The installation will ask you to enter at at the beginning. This is the same key code that you might have received from SAP when you purchased the license.
Make sure you type it in exactly in all caps and with dashes.

PHP5 SOAP WSDL and Xcelsius 2008 communication error

Hi,
I wood like to use PHP5 Soap server and WSDL for Xcelsius2008.
Now Xcelsius 2008 can read WSDL parameters, and data from Xcelsius appear in Soap server, but in the Soap Response is the error message:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
    <faultcode>SOAP-ENV:Client</faultcode>
    <faultstring>Bad Request</faultstring>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
My WSDL is here:
http://www.tanit.hu/custimp/wsdl/hello/hello_04.wsdl
My PHP5 Soap Server:
<?php
ini_set("soap.wsdl_cache_enabled","0");
$server = new SoapServer("hello_04.wsdl");
class HelloService{
function doHello($yourName){
    if (strlen(trim($yourName))) {
      return "Hello ".$yourName;
    } else {
      throw new SoapFault("Server","The input parameter is Empty!");
?>
My PHP5 Soap Client (is working properly):
<?php
ini_set("soap.wsdl_cache_enabled","0");
try{
$sClient = new SoapClient('http://www.tanit.hu/custimp/wsdl/hello/hello_04.wsdl');
$response = $sClient->doHello('MyName');
echo $response;
} catch(SoapFault $e){
var_dump($e);
?>
Could somebody help me?
Thx.

OK.
[I found this.|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233343330333133373334%7D.do]

Requesting permanent license in SMP - Xcelsius 2008

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