Requests to change the security question but have not yet found an email

If you aren't receiving the email on your rescue email account (and you've checked the spam folder on the account and tried clicking the reset link again) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

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Hi im having trouble with downloading an album off my computer. i have forgotten the security questions, but have already sent them to my email. could someone help me in how to get the answers?

Hi im having trouble with downloading an album off my computer. i have forgotten the security questions, but have already sent them to my email. could someone help me in how to get the answers?

Hello Carpets,
Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

HT201363 I NEED PHONE NUMBER TO CONTACT APPLE TO CHANGE THE SECURITY QUESTIONS I HAVE A CASE # 471855341

I need to change the security questions when trying to purchase a app. Do not remember them. I have a case # 471855341. We tryed to guess to many times and got locked out.

1-800-275-2273

I want to change the security answers but have noticed the email address is a hotmail one. I cannot remember the password and frankly it keeps telling me that the account doesn't exists. So how can I change that to my personnal email?

I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94157)

I want to change my security questions but have forgotten my answers

I want to update my infomation mainly my security questions but i cannot remmeber my answers
how do i go about changing them?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100933)

I need to change the security questions but there is no option in the "password and security" option to reset them .......what should i do ???

i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT5622 I forget the answer for the security question and have not rescue mail

how reset security question and I have not rescue mail

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I want to change the security questions but my email secours is false

CAN some one help me ?!!

Hello alzian.mounir,
The steps in the articles below will guide you in resetting your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

I can not remember my security questions i have not entered a rescue email what do i do ?

i can not remember any of my security questions and i seemed not to enter a rescue email when creating my account what do i do

Hi cturner234!
Some information at the bottom of this article will be useful to you for addressing this question:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

HT5787 can you help me with change the security question

can you help me with change the security question

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...

I'm trying to change my security questions, i have rescue emails, but it is not giving me the link to send it to my rescue emails. What else can i do?

Help

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

I don't have the password of my alternative email, how can i change the security question's answers?

I need to know URGENTLY because, i bought an itunes card, now that money is in my account, but i logged in with my Apple ID in my mac and it says hat i have to answer the security questions (which, i don't remember) because it's a new device etc. Please, i need to know how to change the security questions because i dont have the passsword of my alternative email!

If you don't have access to your rescue email account (an alternate email address is a different address/setting on your account) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

Requests to change the security question but have not yet found an email

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