Require assistance on recovery disk....

Hi There 
I bought an HP Mini 110-3610tu PC last month. Last night when i was trying to do a disk partition , due to low battery the system got switched off and now while restarting it again , it is showing me an error. My notebooks details would be mentioned below
Product Model: LN397PA Product Name: HP Mini 110-3610tu PC
Product Serial Number: [Personal Information Removed]
Operating system installed is Windows 7 64-bit. 
I had an word with the Executive in your HP Showroom in District Center. She  has asked me to get an recovery disk from the support. I tried calling on the care number but could not reach the assigned person. 
I would request you to send me the recovery disk on my below mentioned address which would be my current address of residence. It would be
[Personal Information Removed]
You can also reach me on my no [Personal Information Removed] if you require any further updates. If i am posying it on wrong foroum , please passit on to the concerned person and get this resloved as soon as possible. 
Expecting a quick reversal
With Regards
Ajay

This is a peer to peer forum and members over here help each other voluntarily . Please refer below link in order to Contact HP
http://www8.hp.com/us/en/hp-information/summary/ww​-contact-us.html
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Similar Messages

  • Recovery disk assistant question

    I just downloaded Lion recovery disk assistant and placed it on a flash drive. I have two Macs a Pro & Air will the flash drive work for both or is it computer specific?

    It will work for both.
    The only requirement for using it to create a Lion Recovery HD on a thumb drive is to run it on a Mac that has a working Lion Recovery HD.

  • Tried to run Lion Recovery Disk Assistant, and now cannot access my external USB disk...

    Greetings all,
    I run the app after downloading it from Apple but it failed with a message that it could not use that drive. From then on, the drive is inaccesible. Disk Utility cannot repair it, it reports "incompatible filesystem". If someone has an idea on this I would be grateful as I have rather important personal and family info on this drive... It is a Lacie external USB drive of 1TB.

    When did the file assistant fail saying it couldn't use the drive? If it's suddenly inaccessible, I can only assume it started the erase process before it failed?
    So you know for future reference, review this link.
    Excerpt from the above link:
    System requirements
    A Mac running OS X Lion with an existing Recovery HD
    An external USB hard drive or thumb drive with at least 1GB of free space
    How to use Lion Recovery Disk Assistant
    The Lion Recovery Disk Assistant will erase all data on the external drive when creating the Recovery HD. You should either backup your data before running the Lion Recovery Disk Assistant, or create a new partition on the external drive.

  • How do I format an external HD with Recovery Disk Assistant on?

    Hi,
    I have seen a couple of threads on this, but I'm still not "Compos Mentis" with how to format an external drive with the Recovery Disk Assistant on.
    I have a 320GB which has my recovery disk assistant on - "Don't ask!" - Anyway it goes without saying that I want it all back, but I'll be damned if I can get there. I have managed to view (after a lot of faffing) what I thought was the External Drive, but now realise that it's not...this is what I am now seeing - are these removable via partition (disk0s1 & Recovery HD) as I have been merrily trying to erase them in he belief that they were the external HD and as far as I can see nothing has changed...only my annoyance!
    Anyway in short, I need this
    A) view the external drive and
    B) Format it back to 320GB
    Can anyone spoon feed me a way out?
    Thanks

    I don't understand what you mean by, "how to format an external drive with the Recovery Disk Assistant on."
    You don't need to use the Recovery HD to format an external drive. Just use Disk Utility:
    Drive Preparation
    1. Open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

  • Recovery Disk Assistant created USB not a valid start-up disk

    Booting from Recovery Disk Assistant created USB drive gives me a slashed circle with an eternally spinning grey wheel. Googling forums for the meaning of that symbol (and the fact that the machine never boots) leads me to believe that my recovery USB is somehow corrupted. This is repeatable -- erasing the USB key, repartitioning, re-downloading and re-installing using the Recovery Disk Assistant leads to the same error. I've verified that the USB drive is fully functional. I'm curious if there's anything obvious that I'm doing wrong here? Has anyone else experienced this?
    The particulars are as follows.
    - I followed the instructions here: http://support.apple.com/kb/HT4848
    - I have a 16 GB Corsair flash key, on which I have two GUID partitions: one 2 GB and one 14 GB
         * intially, the 2 GB partition (the to-be recovery partition, even though the recovery files are ~650 MB) is formatted as a non-encrypted, Mac OS Extended (journaled) format
         * the 14 GB partition is ExFat
    - the Recovery Assistant finishes normally
    - as expected, the recovery partition is not visible in Disk Utility, but exists:
    $ diskutil list
    ...{snip}...
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *16.0 GB    disk2
       1:                        EFI                         209.7 MB   disk2s1
       2:                 Apple_Boot Recovery HD             650.0 MB   disk2s2
       3:       Microsoft Basic Data Feigenbaum              13.7 GB    disk2s3
    - to test the recovery disk, I reboot, holding `option' and choose to boot from the recovery partion on my USB drive
         * I'm using a non-retina, 2012 MBP with OS 10.8.5, if that matters
    - normal start-up splash: apple icon
    - boom: spinning wheel & slashed circle

    Thanks for the suggestions! I didn't give this a go with a single partition, but I have resolved the problem.
    Before finding the solution, I tried making a bootable clone of the MBP's recovery partition:
    - enable Disk Utility's debug option from the terminal: defaults write com.apple.DiskUtility DUDebugMenuEnabled 1
    - mounted the recovery partition in Disk Utility
    - restored from the recovery partition to the desired partition on my USB drive
    - made the partition bootable from the terminal: sudo bless --folder /Volume/{path}/System/Library//CoreServices
    - rebooted from the new partition
    I got the same result: slashed circle and a spinning wheel
    Creating the USB recovery partition on my Mac Pro worked. I verified that it works on both machines before I saw R C-R's suggestion. What's really weird is that the MBP *will* start from its own recovery partition. Maybe the MBP's recovery partition is corrupted in a way that allows it to boot but not be copied? Maybe I've made an error elsewhere? Who knows. In any case, my problem is solved now and hopefully, this thread helps some other poor soul.
    Thanks again for the suggestions! Much appreciated.

  • HT4848 How do I get the Recovery Disk Assistant?

    Reading 'OS X Lion: About Lion Recovery Disk Assistant' at http://support.apple.com/kb/HT4848?viewlocale=en_US .  My 1 day old macbook pro would not let me or root login (after resizing the os partition with diskutil to install fedora linux) and I need to restore the OS. Now this paper and support engineer tells me to recover the OS I need a working OS to prepare the recovery USB disk. Isn't this a catch 22 situation?  Why wouldn't Apple sent a $1 CD with the $2400 macbook?  To save $1?  I had OSX 10.6 from my mini and tried to boot from that - no go - the most expensive macbook MD386LL/A starts beeping in the middle of the boot and crashes.
    Since apple does not have Lion 10.7 CDs anywhere on the applestore.com I will have to nicely pack it and sent it back to Amazon and get at new one so I can start with Lion Recovery Disk Assistant fist.
    If only there was a notebook on the market with 1920x1200 screen...

    Thanks for the link - good summary. I managed to recover the EFI partition 2 with system restore and I am running it now - I have a +1MB/s internet connection and the estimate is ~2h of download of some new software. I wonder how long this total internet recovery without the data on local disk would take - described in that link you sent?  I will try this next with a spare SATA drive
      This is not an improvement over a local CD image.  There must be some explanation for this "enhancement". My guess it is to protect Apple from lost revenue and stop their customers form upgrading Apple computers for free.

  • OS X Recovery Disk Assistant v1.0 to reinstall OS X Mountain lion

    I have used the OS X Recovery Disk Assistant v1.0 to reinstall OS X Mountain lion on my Imac and i have used an external hard drive, but while rebooting, i didn't click on the recovery HD and now the external hard drive isn't visible. Can anyone help?

    You are welcome. If you get all/some of your data back, I suggest you start backing up the external drive. If you can't do that using Time Machine, you can try one of the cloning programs below:
    Clone  - Carbon Copy Cloner
    Clone – Data Backup
    Clone – Deja Vu
    Clone  - SuperDuper
    Clone Software – 6 Applications Tested

  • Can I use a SD Card rather than a USB stick when using Lion Recovery Disk Assistant

    I'm using a MB Pro 2010, can I use a SD Card in the SD Card slot rather than a USB stick when using Lion Recovery Disk Assistant.  I would like to use the 16GB chip with a single 1GB partition so I can dump a bunch of other backup stuff into the same chipper.

    Yes, you could certainly do that, provided you have a card reader or an SD card slot available on both Macs and what you are copying is smaller than the capacity of your SD card.
    But that's an awfully slow way to transfer GB's of files.  32GB SD cards cost anywhere from about $20 to $90 and of course the cheaper cards will be the slowest cards.  Also need to consider that your iPhoto, iTunes and especially iMovie libraries may be larger than your SD card's capacity, and there is no easy way to 'split' them to save partial libraries and reassemble them on your new Mac.
    A better solution is an external hard drive connected via FW or USB2.  Much faster and without the capacity limit of an SD card.  For example, you could get a 500GB OWC Mercury Elite Pro mini drive (5400 rpm) for $115 and after you are done using it for file transfer it would be a nice backup drive.  Or build your own with an OWC mini case and a 500GB WD Scorpio 7200 rpm drive for about $120.   Both support eSATA, FW400/800 and USB2.
    Or you could just network the two Macs together and use the Finder to transfer files that way.  Cheap, fast, and it works.

  • Product Name: HP Pavilion g6-2006tx Notebook PC... Require a recovery disk for Windows 7 Home Basic

    Sir,
    The recovery disk that was prepared for my Laptop has been corrupted and is not functioning. The laptop shows an error message as 'BOOTMGR.EXE is missing'. Whenever I use the disk, it starts off well but it stops after 13% of the installation is done. There is no recovery partition in my laptop as it was deleted after the recovery disk was burned.
    All this started when I wished to format my Laptop and reinstall the operating system.
    I donot wish to install any operating system other than my original supported WINDOWS 7 HOME BASIC. So, if you could send me a recovery disk of the same, it will be very helpful. Any other details required shall be provided.
    Your hasty attitude in this matter would be highly appreciated.
    Regards
    Anuj Agarwal

    Anuj.
    This is the procedure for recovery disc's.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=bph07143&cc=us&dlc=en&lc=en&os=4063&product=5239​...
    This is where you look to see if there is the option to order recovery disc's for your laptop.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5239​...
    NOTE: If you cannot find an "Order Recovery Media" section, select another operating system from the drop down list until you find a "Order Recovery Media" section or you determine that a Recovery Media section does not exist in any of the operating system selections. If you cannot find a Recovery Media section for your computer model, HP does not have a recovery kit available.
    Sorry.
    REO
    HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
    Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
    Microsoft Registered Refurbisher
    Registered Microsoft Partner
    Apple Certified Macintosh Technician Certification in progress.

  • Recovery Disk Assistant Under Mavericks Says "Lion"

    Problem:  Mac Pro with soft RAID died.  I think it got a hosed up OS update.  Since it has a soft RAID, it does not have a recovery partition.
    Apparent solution:  We also have MacBook Pro that was, until yesterday, still running Lion.  I upgraded it to Mavericks.
    On the MacBook Pro, now running Mavericks, I am following the instructions in OS X: About Recovery Disk Assistant to create a Mavericks recovery disk on a USB thumb drive ("jump drive," "USB stick," or whatever you want to call it).
    Everything went fine until I ran the Recovery Disk Assistant, which seems to be claiming that it's creating a Lion recovery disk rather than a Mavericks recovery disk.  Two possible explanation come to mind:
    The recovery partition on the MacBook Pro it's copying onto the jump drive is still a Lion recovery partition, despite having upgraded to Mavericks, and it really is in fact creating a Lion recovery disk.
    The Recovery Disk Assistant has outdated graphics and boiler-plate text, so despite what it says, it really is creating a Mavericks recovery disk.
    Anybody know which is the case?

    Hmmm...  Looks like it may not ultimately matter, because when I boot the Mac Pro with the option key down, it doesn't seem to see the USB drive anyway...
    Nevertheless, if any of you know the answer, I'd be interested to know, just in case it comes in handy elsewhere.

  • Recovery disk assistant for Maverick

    I installed Maverick without a hitch.  I have Time Machine working.  I want to create a Recovery Disk on a USB.  I had previously done this under Mountain Lion using the Recovery Disk Assistant.  When I open this program to create a new Recovery Disk (for Maverick) the program says
    "The Recovery Disk Assistant creates a disk that you can use to recover your Mac OSX Lion system".
    Since I no longer have OS X Lion, will this program still work?
    Thanks
    Doug

    http://www.macworld.com/article/2056561/how-to-make-a-bootable-mavericks-install -drive.html
    http://arstechnica.com/apple/2013/10/how-to-make-your-own-bootable-os-x-10-9-mav ericks-usb-install-drive/
    The latest version of Diskmaker X app, available here

  • Recovery disk assistant

    I'm making a recovery thumb drive with Recovery Disk Assistant and have a couple of questions.
    1. I have a mac running Mavericks and another running Mountain Lion.   Can I use the same recovery disk with both?   Should I create separate partitions on the USB and run recovery disk assistant on each mac in turn creating a separate recovery disk in each partition?
    2. I've tried it out and testing is a bit of a mystery.   When you boot up with Command-R how do you know you have then booted with the USB recovery disk and not the internal recovery on the Macintosh HD ?
    Thanks

    1. No. A Mountain Lion Recovery HD and a Mavericks one are different. You will need one for each
    2. You boot from a Recovery USB disk using OPTION, not COMMAND-R:
    Boot Using OPTION key:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "OPTION" key.
      3. Release the key when the boot manager appears.
      4. Select the desired disk icon from which you want to boot.
      5. Click on the arrow button below the icon.

  • Lion Recovery Disk Assistant

    Hi, i want to do a backup to my lion.
    I have already installed lion and the installation was deleted. I can use this link: http://support.apple.com/kb/DL1433    Lion Recovery Disk Assistant
    To make a DVD disc or USB flash disk of lion?
    And how much memory it takes?
    Thanks, liran

    Boy, am I a day late!
    Already discussion on it here.

  • HT4848 Error creating recovery disk in Disk Assist

    I've carefully followed all instruction in this post: http://support.apple.com/kb/ht4848, but I am having an error when creating the recovery disk.
    The recovery Disk Assist starts creating it, but stops early on. The message I get is titled "Conclusion," and it says "The recovery drive wasn't created. There was an error creating recovery disk."
    Can anyone help me with this? I followed all the steps in the post above and I also created the partition on the external drive.
    I really need to wipe out my computer and make it appear "as new" because I am selling it. Any help would be great!
    Thanks!

    Same happened to me.  This makes absolutely no sense, but I just kept trying and trying then it finally worked.  For me, it hasn't been worth the bother.  These restore DVDs don't work like the ones I made for an Acer laptop, for example.  On my Acer, I repartitioned, reformatted my drive and was easily able to restore my computer before I sold it.  I've been going nuts trying to restore my computer after a clean install of Windows 7.  Still can't get it to work.

  • Having problem with Recovery Disk assistant. Help

    Hi apple community.
    I am having trouble with Recovery Disk Assistant.
    I want to re-install my mountain lion to restore all settings to default without deleting my personal data (e.g. Movies, documents, pictures, downloads, dowloaded programs like Photoshop cs6 and other downloaded apps)
    I want to make a bootable usb for mountain lion.
    so i am using the Recovery Disk Assistant.
    And when i open the Recovery disk assistant, i was expecting that the OS that will go onto the usb was Mountain lion. But i get OS X Lion instead.
    Of course i dont want to downgrade my mountain lion to its previos version of OS X which is Lion.
    How should i do this? Thanks.

    RDA simply copies your Recovery partition to the flash drive. If you're sure you have a Lion Recovery system, but you're running ML, then you need to download the ML installer from the App Store and run it.

Maybe you are looking for

  • How can I access the Server file system without using any signed applet?

    Is it possible for me to run an applet on the client machine such that the client can view my server file system and perform uploading and downloading of files through the applet without signing the applet?

  • On my PC, can I have both indesign 5.5 and 6 at the same time?

    I like working in indesign 5.5 for one magazine but i need indesign 6 for another. Can i install indesign 6 and run them both at the same time? Do i need the full version of both or is the upgrade to 6 enough to do this?

  • Help recording from turntables/mixer

    Alright, I'm sure this has been posted before or answered somewhere on the internet, but I haven't come up with any answers yet in my search. All I want to do is hook my mixer for my turn tables up to my Macbook so that I can record some of my LPs an

  • My finder is showing that a PC is sharing with my MacBook.

    My finder is showing that a PC is sharing with my MacBook. I don't know whose computer it is and my wi-fi network has a password, which I have changed. How do I get rid of it? The Get Info button says it's a sharepoint memory card, but I can't access

  • Flash Player quit working

    I use a PPC iMac with system 10.5.8. Recently Flash quit working and I am having trouble finding the proper download for a non-Intel Mac. AS a result, most videos will not play. Any suggestions?