'required disk cannot be found'???

My Ipod classic (brand new) isnt syncing. It's recognised by the computer but then when I plug it in, it says 'the ipod cannot be synced, an unknown error occured (13010)' or 'disk could not be read or written to' or, and this is the one i get most 'required disk cannot be found'. My pc has told me that in E:ipod (etc etc) 'data has been lost'.
So I sent it to apple. A few days later, I got it back. They couldnt find anything wrong with it. Somehow, I've got it to load all my videos, and one playlist of 5 songs. Now it wont do anything...It's STILL broken, and im at a loss as what to do with it - please help!
Message was edited by: something_9

Hey there,
Have you tried these troubleshooting solutions?
http://support.apple.com/kb/HT1207
One of the last solutions on the document above is to restore your iPod. Just remember that restoring your iPod deletes all the music, files, and such so make sure you have them backed up somewhere. Otherwise, try putting the iPod into Disk Mode before that as well and see if that helps. The document below explains how to do this. Hope this helps.
http://support.apple.com/kb/HT1363
B-rock

Similar Messages

  • "Error occurred while converting the file 'song name'. The required disk cannot be found"

    Hi, I saw this issue in an archived discussion, and I just had the same problem, but figured out how to resolve it.
    I think this error is a result of:
    A) downloading a new version of iTunes, and;
    B) storing my iTunes library on an external hard drive.
    Because when the new version of iTunes was downloaded, I found that the destination folder for my iTunes music was no longer selected. Therefore, I was getting the error message: "Error occurred while converting the file 'song name'. The required disk cannot be found" when I tried to import CDs.
    To fix: go to:
    iTunes>Preferences>Advanced
    and specify your destination folder for your music.
    Just wanted to share!

    Thank you so much! I was in the same situation (iTunes library stored on external hard disk). Strangely, iTunes knew where my music was stored (i.e. if I clicked a song it would link to the library location and play with no problems). But in the "Advanced" settings, the location of my iTunes Library was blank. So I just pointed to the correct location and now everything is working OK! Thanks again.

  • Error message Ipod shuffle cannot be synced. required disk cannot be found.

    I just bought the ipod shuffle. I loaded about 110 songs. Then the next day I wanted to load just 9 more and it wouldn't let me giving me the "cannot be synced. required disk cannot be found. Please answer. This is frustrating.

    I remember getting that msg periodically when I got my shuffle, but now it's extremely rare [I've not seen one in more than two months].
    I donno what causes it, but what always worked for me was to eject the shuttle, un-dock it, quit iTunes, launch it again, cycle iPod power (turn it off if it's on, and on if it's off) once or twice, put it back on the dock, and voila!

  • "The iPhone cannot be synced. The required disk cannot be found."

    I have been having this problems since I got my iphone last year. Early on the phone would sync after 2-3 tries but as of the last 2-3 months I have been only able to sync it 2-3 times even after trying all the solutions presented by the troubleshooting and reading forum posts that seem to have a similar or near similar problem.
    The first message I get after having the phone sync is
    "The iPhone cannot be synced. The required disk cannot be found."
    After itunes attempts to sync again I get a different message that says
    "The iPhone cannot be synced. An error occurred while writing to the device."
    Ive ran the diagnostic and this is what I got:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    EVGA__ 132-YW-E179-FTW
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver 1.46.0.0
    Bonjour 2.0.0.34 (214.3)
    iTunes Serial Number 5DD5EE0A2E39800E
    Current user is an administrator.
    The current local date and time is 2010-04-21 16:55:29.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce GTX 260
    ** External Plug-ins Information **
    No external plug-ins installed.
    The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
    Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
    IP Address: 192.168.15.4
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.15.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.15.1
    Lease Obtained: Wed Apr 21 16:35:40 2010
    Lease Expires: Wed Apr 21 17:35:40 2010
    DNS Servers: 192.168.15.1
    192.168.15.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-04-21 16:15:50.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: SONY DVD RW DRU-V200A, Rev 1.60
    Drive is empty.
    D: SONY DVD RW DRU-V200A, Rev 1.60
    Drive is empty.
    E: Memorex 52MAX 325216AJv2, Rev RW$5
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 255:57 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are: 4.
    The drive CDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: YM9023TZ5BF
    iPhone 3GS running firmware version 3.1.3
    Serial Number: 879230PW3NP
    ** iPhone/iPod Touch Sync Tests **
    Sync tests completed successfully.
    If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
    Message was edited by: powerweb11

    I had the same problem and fixed it.
    "The iPhone cannot be synced. An error occurred while writing to the device."
    I think it is caused by downloading too many apps, or large apps, and then when syncing over USB it doesn't recognise the iPhone and you get "The iPhone cannot be synced. An error occurred while writing to the device."
    To fix this:
    1. Ensure iTunes is closed & iPhone is disconnected but keep USB cable connected to iPhone
    2. hold down CTRL + SHIFT on your keyboard
    3. connect USB cable to PC and wait. If iTunes doesn't start for a minute then start it (keeping hold of CTRL + SHIFT)
    4. if it wont let you start iTunes or all your icons are selected then release CTRL + SHIFT
    5. when iTunes starts it may ask you about safe mode or something similar, say yes
    6. Your iPhone should list as a device as normal, click sync.
    It will then start the sync as normal and you may find it will transfer only one or two apps and you may get the dreaded error message again as I did. However, persist with the above steps and eventually it sync'd all my apps with no error message. Because I have only just done this I haven't downloaded any more apps so it might be a frequent thing but better than the error message.

  • Weird Problem "The iPod cannot be synced. The required disk cannot be found

    I have had my 2nd gen Ipod Shuffle since May 9th, 2008 and it has never given me problems until now. My computer was getting kind of backed up (I am running on 37.5 gig with 256 mb of RAM), so I decided to completely re-do my computer. Not a problem, I have done it hundreds of times before. Well, I get everything set up again and decide to change what is on my shuffle. I plug it into my computer like normal and Itunes comes up asking to erase and sync to the computer. Everything looks fine. But then when it goes to sync, it comes up with the error "The iPod cannot be synced. The required disk cannot be found.". So I reinstall Itunes and try it again. Same problem. Then I format it using my computer. The problem is still there. I tried to restore it in Itunes, but it came up with the error again and froze. Then I downloaded the ipod restore program and ran it, and it did take everything off. I plugged it back in, but it still had the same problem, even when it was completely re-set. I even tried unplugging my mouse and keyboard, but it didn't work. Then I decided to experiment. I uninstalled Itunes for a while and plugged the ipod into my computer to see it it would show up as a disk. It did. Then I reinstalled itunes and tried it again, but as soon as itunes started up, the ipod icon in the "My Computer" box disappeared. So I cannot use itunes to fix my problems because the computer reads that the ipod isn't there while itunes is running.
    I have no idea what to do now, and if anyone knows, please help me!!!
    Thanks
    P.S. Sorry this was so long

    I apologise beforehand this messgae is long
    I have a strange problem too. This doesn't involve "required disk not found" problem.
    I also have a 2nd generation IPod Shuffle.
    I have a Windows XP and the latest service pack, so my PC is not at fault. I have all my music on an external hard drive which works all the time, as i have playlists in ITunes and Windows Media Player and they always work. I also bought a 80GB Ipod some 2 years ago never had a problem with the music being on an external hard drive.
    With the shuffle i made a playlist up of all the tracks i wanted on it. I then Plugged the shuffle in and i seemed to sync. The playlist has 200 tracks this in total is 900MB. The shuffle is 2GB!!
    After syncing i unplugged went to listen and only 5!!! songs were on it.
    I noticed that the external hard drive was dissapearing. I mean when i go into my computer and into external hard drive and it was empty. When its got 350 albums on it, 1000s of pictures etc.
    The external hard drive seems to dissapear when the shuffle is plugged in
    Does anybody know how to fix this as listening to 5 songs i rather boring!!!!

  • Receive error message, The iPod cannot be synced.  The required disk cannot be found.  iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

    Receive error message, "The iPod cannot be synced.  The required disk cannot be found.  This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7.  This is getting frustrating.  I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once.  I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod.  I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad.  This is the only device that has this issue.

    I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
    Re: 30gb 5th gen. Probs syncing.
    Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
    Try running a disk check out the iPod using the tools provided by windows.
    To do this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    B-rock

  • Ipod won't sync with itunes says required disk cannot be found any help plz

    Hi, my ipod basically froze stopped working and then eventually it allowed & recommended me to restore it which i did & lost all the music on there in the process, but when i go to resync it with my itunes it says that it cant be synced as the required disk cannot be found but both my computer and itunes seem to recognise the ipod as it comes up in both, any help would be greatly appreciated.
    Cheers
    Joe

    Any help here?
    http://discussions.apple.com/thread.jspa?messageID=6476702

  • When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen?

    When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen? How do i get past it?

    I seem to recall that this may be cause by overloading the USB bus (lack of power to go around).  Shut down your computer.  Reset the iPod shuffle using this procedure.
    http://support.apple.com/kb/HT1655
    Disconnect ALL peripheral USB devices, including keyboard and mouse.  Power up the computer.  If you need your mouse, connect it and launch iTunes.  Connect the iPod shuffle to a direct USB port and try the sync again.  See if there is any difference.

  • When synching my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found." This is after synching a new Iphone 4s.. Help!!

    When attempting to synch my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found."
    This is after synching a new Iphone 4s and having received some help from Apple Support who assisted with some setting
    changes. Unfortunately this was over a protracted period of time and I cannot recall what was changed. Apparently my 3Gs is out of
    its warranty and so they cannot help me unless I pay £25....
    Can anyone help??
    Johnm2429

    Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

  • 2 error msgs while synching to I-pod touch.  "An error occurred while writing to the device.  Also, I-pod cann be synced, required disk cannot be found.

    Two error messages appear while trying to synch to I-pod touch.  "I-pod cannot be synced.  An error occurred while writing to the device."  Second msg:  I-pod cannot be synced, required disk cannot be found." 

    The latter error can usually be resolved by deleting the iPod Photo Cache folder.  See the following for its location.
    iTunes: Photo sync creates iPod Photo Cache folder
    For the former error, I would try again.  Then I would reset the iPod and try again.
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next I would restore the iPod.

  • HT201210 why do I get a notice that says "the required disk cannot be found"when I try to update my ipad?

    Why do I get a message that says "the required disk cannot be found"when I try to download the latest version for ipad?

    Try this previous discussion:
    https://discussions.apple.com/message/15951340#15951340

  • ITunes alert says that the required disk cannot be found when trying to import a CD.

    I've purchased three new CD's, when I try to import them into my iTunes using the standard promt of AAC Encoder I get the following error message
    Error Occurred while converting the file The required disk cannot be found.
    Any advice?

    This can occasionally happen, if iTunes cannot find your iTunes library. Do you keep your iTunes library on an external drive? Then check, if this drive is properly mounted. Does it appear on your desktop?
    Sometimes simply rebooting will resolve problems with a drive that is not accessible. Also, check the settings for the  location of your iTunes Media folder in the iTunes Preferences > Advanced panel:

  • What do you do when it says the required disk cannot be found?

    What do you do when iTunes says the required disk cannot be found?

    Quit iTunes, restart your iPad, restart your computer and then try again.
    If you have another USB to dock connector cable - use that one when you try again. Use another USB port on the computer as well.

  • I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

    I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

    I'm having the same problem.  I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.

  • What should I do when I see this error message: iPhone cannot be synced required disk cannot be found?

    What should I do when I try to sync my iPhone 4s with a MacBook and get the error message: "iPhone cannot be synced...required disk cannot be found?"

    Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
    if that doesn't work,
    uninstall itunes and download the lastest version

Maybe you are looking for