**Required File is Locked** - help!

Hello everyone!
Help needed please!
Have a new laptop and have installed the new Itunes. However i cant use my ipod as everytime i connect it says the following:
"cant update JP tunes - the required file is locked"
Nitemare!!
Other ipods work on my computer fine. Also i have used my ipod on different computers over the years - but that has never been an issue!
I have checked my settings etc but cant find anywhere to 'unlock' a file!
Its really annoying coz i cant play my music or update anything new on my ipod!!!
Any ideas anyone!!!??
Cheers!
JP

As a side note -- it appears that it may be an issue because my music and photo files are all saved on an external hard drive.
I copied a photo file and put it on my desktop - and the photos synced.
However -- the music files were on the external hard drive and those synced fine with no errors. Pictures on the external hard drive, did not.
Prior to the iTunes upgrade, everything synced fine from my external hard drive.
Anyone?

Similar Messages

  • Phone cannot be synced. "The required file is locked" - Please help!

    Since I downloaded the new version if iTunes, my phone will not sync properly. I've narrowed it down to a issue specifically with syncing photos.
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    As a side note -- it appears that it may be an issue because my music and photo files are all saved on an external hard drive.
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    Anyone?

  • "iPod cannot be synced. The required file is locked."

    I'm sure there are several threads about this, but none have produced an answer that works for me.
    I have an iPod Touch 1G and iTunes 8.0.1.11, though I don't think that matters. I should probably ask this on a Windows XP website, but I thought maybe I could get some results here.
    Basically my deal is, when I plug in my Touch and let it try to sync (or hit sync manually), I get the error message "The iPod (iPod name) cannot be synced. The required file is locked."
    Ex: http://img410.imageshack.us/img410/8393/20901666.png
    (Also, manually drag-and-drop method of music in the library freezes iTunes.)
    Now, people say to go to your iTunes music folder, usually the one under "My Music", right click and uncheck the "read only" box. I've done that, hit OK, and brought up the Properties again, and it has been re-checked without my doing.
    Could this be iTunes's doing? Or am I doing something wrong? Or should I go ask Windows users?
    Another little bit of info: This only started happening today. I have done nothing different than I have before.

    Alright,
    How did upgrading to the latest version of iTunes go? Did it help any? No, dang! sorry getting ahead of myself I don't even know if it has or not. I have been racking my brain trying to recreate this issue but am having no luck. I did however find a computer running xp sp2 to do some test and such on it.
    Here are some more ideas that my wife and I came up with for you to try,
    1. In iTunes go to (Help)/(Run Diagnostics) in the menu bar (In my opinion you don't need to do the test for (cd/dvd) or (network) but that is up to you. After which I request that you copy and past the report like so:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Gateway W3107
    iTunes 8.0.2.20
    QuickTime 7.6
    FairPlay 1.1.11
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number ######
    Current user is an administrator.
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    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 6100
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.0.2.20 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 2.12.33.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
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    Serial Number: #####
    ** iPhone/iPod Touch Sync Tests **
    Sync tests completed successfully.
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    2. I was reading around on the internet and I've found that a lot of the times its something simple to fix some of these issues like the one about the time getting messed up when windows xp goes to sleep. So Here is a simple idea to see if it helps.
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    3. My wife was looking around on the internet and she found a bunch of info on files that are corrupt not being able to sync, since I don't have a corrupt file and am at a lost in how to make one. I was unable to test this theory.
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    Also beside of the image folder it was noted that some errors are accruing with outlook syncing, so you might also look into the syncing of your contacts and emails in the (info) tab of the iPod Touch's Summery page.
    After those too I would look into music that you have just stared to try and sync and try eliminated one at a time again to see if there is one particular file to be the error.
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    4. And last have you tried backing it up in iTunes and then Restoring it. To see if a hard reset like this fixes the issue?
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    Itunes just keep popping up"Ipod cannot be synced the required file is lock"
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    some folders here are hidden so you must unhide them first
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  • Sync problem: "The iPod cannot be updated. The required file is locked."

    Hi,
    I upgraded to iTunes 7.0. First thing I did with it was to upgrade the firmware of the iPod to 1.2.1. The model is a MA079NF (20GB, iPod Photo, color screen), have used it problem free for about year now.
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    Hi,
    After the exceptional help of the Apple people (i.e. nothing, nada, zero, null, no reaction, silence and so on, and so forth) I decided to take matters in my own hands again. Using the superb FileMon tool of sysinternals.com I found out the syncing of my iPod stopped while traversing my photo cache.
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  • IPod Cannot be update,required file is locked?

    Help, Getting this message when I connect 8GB Nano(2Gen)to windows xp system running itunes 7. Has worked fine for many months. What file are they talking about,where is it,how did it get locked and how do I unlock it. Found nothing on this in discussions or on web search. Appreciate any help.
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    This worked for me.
    Re: Sync problem: "The iPod cannot be updated. The required file is locked"
    Posted: Oct 22, 2006 3:25 PM in response to: allydon Reply Email
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    Henk.
    Dell Dimension 5150c Windows XP

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