"required folder cannot be found" error in iTunes 11 with iphone 5

I'm getting the "Attempting to copy to the disk "Macintosh HD" failed. The required folder cannot be found" error when I sync my iPhone with iTunes. I haven't split my iTunes media library or moved it to an external drive--everything's on the internal hard drive on my 2011 iMac, which is running 10.6.8 and iTunes 11.05. (I was also getting the error on iTunes 10.XX--thought the upgrade might help, but the error persists.) So does this mean my iPhone is NOT really backing up to my hard drive when I get this error? The Summary page for my phone in iTunes still updates the sync date and time each time I try to sync, so it looks as if the backup is actually occuring. How can I get this message to go away?

Try creating a new itunes library. Just move your music folder somewhere else for a while, and itunes should create a new one on launch. (Quit itunes before moving).
Now try downloading you music again. You shouldn't have to pay for this again. I had some problems downloading something I bought a while back, although I can't remember how I did it I was able to re-download the thing. Just search around, shouldn't be to hard to find.
Good luck.

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