Required software not installed

When I open itunes with my iphone plugged into a USB I get the following message
"This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, the install iTunes again."
I have done this several times and it makes no difference. I have also run the troubleshooter which has, again, not worked.

Try disabling any antivirus and firewall software you have installed, then remove and re-install iTunes. Don't re-enable the antivrus/firewall until after your first successful sync.

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Error message is showing while connecting to itunes - "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes - Pls Help

I tried to install in my Sony Vaio Laptop - Model Name SVF15218SGW Serial No 54****************954. After installation of itunes, when i am trying to connect error message is showing as follows -
"This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes".
i already installed 64bit version. but not connecting my iphone with itunes
PLEASE HELP.!!!!
<Personal Information Edited by Host>

Hello Negaz
When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

When i start itune than error shows this ipod cannot be use because the required software not install

when i start itune than error shows this ipod cannot be use because the required software not install

Have you tried removing and then einstalling the Apple software:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

IPod/iPad cannot be used, required software not installed

Hi,
This problem just started after the last update to the latest iTunes for Windows. When connecting to the computer, iTunes shows a popup that says:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
I've ran the installer and done that several times. I've rest both iPod and iPad, but I still get the above error when trying to connect.
Bob

I finally had success!! I saw in another forum a post where the person had the same problem and removed QuickTime and then iTunes, restarted, and then re-installed iTunes. This person said it worked. So, I took it a step more and did this:
1-Uninstalled QuickTime
2-Uninstalled Apple Moble Device Manager
3-Uninstalled Apple Software Update Manager
4-Uninstalled iTunes
5-Restarted Computer
6-Installed iTunes
7-Restarted Computer
After that, all is well. You might not need to do all that, but that is what worked for me on my Windows 8 machine after the last iTunes update.

Ipod touch required software not installed although reinstalled 3 times, help please

I had an ipod nano and itunes work fine, i bought new ipod touch 4G and connected it to itunes and get a message that say this ipod cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again. i have done this 3 times with latest itunes but still the same message ad ideas? Any help would be appreciated thanks

If you have a PC I would try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Have ipod touch vers 4.2.1...using itunes 64-bit vers....error when connecting...Required software not installed...asks me to install 64-bit vers. Done everything possible

I am using an older ipod touch with version 4.2.1 software (newest available). I am using itunes 64-bit version 10.7 (newest). when trying to connect i get this error message...."This ipod cannot be used because the proper software is not installed. Install 64-bit itunes software." As mentioned 64 bit IS installed. Everything was working just fine a couple weeks ago.....no idea what happened! I have run all the troubleshooting guides mentioned by apple....uninstall, reinstall, reset ipod, etc.
No clue what is going on.....any possibility there is a "hidden" file within itunes that is causing this problem?
Thanks in advance to all who help!!
Kevin

Yes...have done this numerous times.....even found some files that normal uninstall does not delete (.itl type).
This really weird because I have several other computers in the house that all work just fine. ALL run Windows 7, ALL have iTunes vers 10.7, ALL sync just fine.

Oracle Software not installed

Hi!
I tried to install SAP NetWeaver 7.1 with Oracle 10 under Windows Server 2003 64bit in english fully updated. But I ran into two problems which prevented the SAP installation to finish : first once all the oracles updates were installed, the oracle wintows service would not start; second sapinst never managed to find the oracle installation and always answered "Oracle Software not installed".
For this installation I downloaded all the installation files from the SAP download center like this :
     - On http://service.sap.com/swdc in the left frame : download/installation and upgrades/entry by application group
     - then in the center frame : SAP NetWeaver/SAP NetWeaver/SAP NETWEAVER CE 7.1/Installation/Windows Server/Oracle/
     - I added everything to the Download basket but "Oracle 10.2.0.2.0 Patch for AIX 64bit" and "Oracle 10.2.0.2.0 Patch for Solaris 64bit"
- then I took the last patch for Oracle 10 on the SAP download center :
     - on http://service.sap.com/swcenter-3pmain in the left frame : Oracle/Oracle 64-bit/Oracle 10.2.0 64bit/Oracle 10.2.0.2/NT_x86_64
     - I added the last patch to the download basket
Then I followed this installation steps :
installation of the last jdk : jdk-6u3-windows-i586-p.exe
installation of Oracle 10.2.0.1 with : Oracle10.2.0.1-51031678\NT\I386\sapserver.cmd
installation of the last update for oracle 10.2.0.2 with : DVD_ORACLE_10.2.0.2_Patches_WIN_AIX_SOL\NT\I386\setup.exe
     => I had a problem with the installation of the patch chich detected the wrong version of windows so I forced it with : OPATCH_PLATFORM_ID=233 (I checked it before, it should really be the right one)
installation of the last patch of oracle :
     - definition of ORACLE_HOME and addition of opatch to the PATH
     - execution of "opatch apply" in the folder Oracle-10202_Patch16_MSWINX86-64-6397030\
===> *PB* : the installation of this patch enables the oracle windows service which won't run and doesn't send any errors (just timeout). I didn't find any help on this one. When I tried to start sqlplus in console, I got errors about DLLs not found but they exists in the bin directory of oracle and are in the PATH...
installation of NetWeaver 7.1 with SAP NetWeaver CE 7.1 SP3 for Oracle - 51032969\DATA_UNITS\CE71_03_IM_WIN_X86_64_ORA\sapinst.exe
       - normal installation + JavaEE + CompEnv
          - Media Browser - RDBMS Client Oracle : Oracle 10.2 Client - 51033272\OCL_WINDOWS_I386\LABEL.ASC
===> *PB* : at this point of the sap installation, I got an error "Oracle Software not installed" without any details. I didn't find any help on that either. It seems to come from a registry key missing...
After that, I uninstalled (with removal of the right keys in the registry to have something clean (<a href="http://download.oracle.com/docs/cd/B19306_01/install.102/b14316/deinstall.htm">url</a>)) Oracle many times and tried different installation steps : without the patches, with the patches but without the update (doesn't work), with the patch 15, with the patch 16. In each cases Oracle service wasn't working if a patch was installed. And in each cases the sap installation never detected an Oracle installation. This installation steps are very reproductibles and are problemful.
Could anybody have some pointers or help on that one ?
Thanks in advance,
Florian

Hello Friends,
I tried the AMD64 based Installation Source to install Oracle 10g. and It works.
I also applied sufficient patches (AMD64/x86_64 based) to Oracle, as required. It worked fine, without giving that "Platform not compatible" error, as it was giving me before.
Now,I have got that , my machine was expecting x86_64 based Installation of Oracle .
I was little bit confused between x86, x64, x84_64, I386,etc..etc..terms...
Thanks to Markus and other friends.
The problem was due to mix installation of 32bit + 64bit Oracle Software & Patches. Previously, i installed i386 based Oracle, which is 32 bit version. Then i tried AMD64 based Installation source of Oracle RDBMS. It workes.
Previously, I was applying x86_64 based Oracle patches 16 & 17 on 32-bit Oracle version, thats why definitely it was giving error of "Platform not compatible", because it was expecting 64Bit Oracle version to implement that patch.
But, now, i successfully applied these two required Oracle 10.0.2.0 patches(16 & 17),on this 64Bit Oracle. (AMD64 based Installation source).
Then, I had run SAPInst of Installation Master (Win_x86_64) and started the Installation again. I also gave Oracle RDBMS Client Source location (x86_64 based). Then, also provided other required parameters. Now, the SAPInst worked fine, without that "Oracle Software not Installed" error.
And, Ultimately I successfully installed the SAP NetWeaver CE 7.1 on 64Bit Oracle 10g Database Software. Right now, the Server is working fine, without Errors.
Thanks Again.....

Software not installed correctly to communicate with ipod -Tryed evrything

Hello i am geting the "Software not installed correctly to communicate with ipod" error. I tryed everything on http://docs.info.apple.com/article.html?artnum=93716 nothing worked. I need help for a fix. I was having error 2095 before then i fixed it. Now im having this problem
Ipod: 30 gig video
Computer: HP a1112n

Itunes ver: 6.0.2.23
that rules out one set of possibilities.
okay, we'd better check on the following two possibilities then. (the second one has shown up in itunes 6.0.0.18, 6.0.1.3 and 6.0.4.2, so it's a live possibility with a 6.0.2.23.)
The Tick 247: iTunes not recognizing your nano? Here's a possible solution!
markinmadison: Re: "The software required for communicating with the iPod is not installed..."
love, b

Error message when opening adobe premier 10 saved film file , this file is not supported or required codec not installed

Hi
Can any one help, keep getting error message,error message when opening adobe premier 10 film file , this file is not supported or required codec not installed,
Thanks
Colin65

Steve,
Not to sure what type AVI files they are, the storage devise is at present offshore on a job.
Can you clarify, if you edit/import video footage with adobe premiere 10 and then create a file, the file or the original raw footage is not stored on computer for re-use, if it is stored, is it stored in the original format.
Also please find details of storage devise,
Dogcam Portable Media Center PMC-500r
Quick DetailsModel Number:PMC-500R
SpecificationsPMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports
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WAE 674 Disk based software not installed.

Hi,
Have an WAE 674 with 4.4.3c installed, with problem.
Using WCCP and I am able to logon to the device.
Have this msg and in in the CM it is down.
System Initialization Finished.
Disk based software not installed.
Some applications may not run correctly!
Any sugestion?
I have reload still problem.
Regards Jan Rockstedt

What steps did you take to resolve the issue? I have the same issue on WAVE 594 running 4.4.5.
I get the error message when I telnet into device.

Software not installed correctly to communicate with ipod/iphone. This message appears when itunes is opened

software not installed correctly to communicate with ipod/iphone. please install again

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Ipod software not installed itunes

when i run itunes i get the error message software not installed...
I can't seem to find the answer to this problem however i remember two posts that solved it
one told how to remove tunes thuroughly
the other used Start..Run to close a few things that itunes and the ipod used.
I need an answer and am onedering if anybody could find one of these two posts or give me an answer of their own

Its ok i found it

Software required is not installed correctly, please reinstall Itunes

I've been at my Dad's house helping build some tables in the past couple of months. I've turned on my pc last sunday and had 15 updates from windows update., so i let it download and install them as i was unpacking.
I started up iTunes and it said there was an update, so I installed the new version, along with the new firmware.
Since then, I get the erro:
"The software required for communicating with the iPod is not installed correctly. Please reinstall iYunes to install the iPid's software."
I've gone through all the 5 R's, http://docs.info.apple.com/article.html?artnum=93716, but I can stil see it on my pc, but not iTunes or the Updater.
I've ended the iPodservice.exe, restart, use iTunes/updater, but the iPodservice.exe is running before I use them, but is gone when I use either iTunes or the updater. I can't find anything in the event viewer stating anthing wrong.
I've read other threads, a bit annoyed of how the forum has the posts set left and right and not in exact order of date and time of post, but that's my opinion. But yet I have not found a explanation of why this is happening, and a most accurate way to fix this.
If anyone needs to know, I'm using a 5gen 30gig iPod. I never had this problem before or any problem before either.
Only thing I can assume is window's current updates messed it up just to make the Windows visa look good when it comes out.

First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764
Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
When you restored, did you use the latest updater?
You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
btabz

Iphone cannont be used required sofware not installed

I finally got ITunes reinstalled on Windows XP after many laborous hours. Now when I plug in my Iphone 5 I of course get a new message.
THIS IPHONE CANNOT BE USED BECAUSE THE REQUIRED SOFTWARE IS NOT INSTALLED. RUN THE ITUNES INSATLLER TO REMOVE ITUNES THEN INSTALL ITUNES AGAIN.
Really, I have uninstalled and reinstalled this thing I cannot tell you how many times.
If anyone can help, please let me tell you I am by no means very computer savy with some of the lingo. I need exact instructions if you know what I can do. I am afraid to uninstall it again because of how long it took to even be able to pull it up after the reinstall.

EDIT: sorry, I initially posted the wrong instructions for you. We're supposed to be trying a standalone AMDS install not a standalone AAS install.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?
Message was edited by: b noir

First time connecting to Itunes saying cannot be used required software not

Just acquired ITouch 8GB, when first turning on after charging only shows the Itunes picture and the cord, after downloading Itunes 7.7 and connecting Ipod error message, This Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove them install Itunes again. I have tried everything I have seen online to correct this. I have removed the Itunes software and anything that has to do with it and reinstalled over 5 times and still nothing. I have no clue what to do. Help please!!! Also I am fairly computer illiterate

I finally had success!! I saw in another forum a post where the person had the same problem and removed QuickTime and then iTunes, restarted, and then re-installed iTunes. This person said it worked. So, I took it a step more and did this:
1-Uninstalled QuickTime
2-Uninstalled Apple Moble Device Manager
3-Uninstalled Apple Software Update Manager
4-Uninstalled iTunes
5-Restarted Computer
6-Installed iTunes
7-Restarted Computer
After that, all is well. You might not need to do all that, but that is what worked for me on my Windows 8 machine after the last iTunes update.

Required software not installed

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