Required to resubmit the serial number

Having been asked to update adobe file manager I have now been locked out of my account as I need to resubmit the serial number.  I cant find this.  Why have I been locked out of the software?

I own photoshop and was asked to update adobe reader and an application manager or something like that.
I did this and when I try to open photoshop I'm asked to resubmit the serial number which I cant find.
What do I do now? This is what I am shown when I try to open Photoshop CS5

Similar Messages

  • After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue

    After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue
    Under Continue to use as a trial it shows 0 days remaining.

    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • I'm using TestStand 1.0.3 and I have a requirement to pass the serial number to a VI from the user prompt in the Labview Operator Interface. Where can I reference this variable ?

    Test Engineering
    Empower RF Systems Inc.

    Runstate.Root.Locals.UUT.SerialNumber
    Check the NI Web site for
    "How do I Access the UUT Serial Number in My Sequence or Test Code?"
    at .....
    RESOURCE LIBRARY>TESTSTAND>SEQUENCE EXECUTION>GENERAL
    It states ...
    At runtime, you can access the UUT serial number using Runstate.Root.Locals.UUT.SerialNumber. The serial number and UUTLoopIndex is a local variable of the default process model. Below is the definition for Runstate.Root. This is copied from Chapter 8 of the TestStand User Manual.
    Runstate.Root:
    Sequence context for the root sequence invocation. If you initiate an execution using a process model entry point, the property is the sequence context for the process model entry point. For example, if you use an entry point from the default TestStand process model, the
    Root property is the sequence context of the Test UUTs or the Single Pass sequence. If you initiate an execution on a sequence without using a process model entry point, the Root property object is the sequence context for the sequence you run.
    When you are editing a sequence, the expression browser does not display the sub-properties of Runstate.Root because these properties are filled in at runtime. They are dynamic properties.

  • Download Photoshop 7.0, I already have the serial number

    Hello,
    I owned Adobe Photoshop 7.0 and the file became corrupted. I still have the serial number. Shouldn't I be able to download another version, even though it's an older version without having to buy the new 7.0.1 update? This doesn't seem right otherwise.
    Thanks,
    Pam

    The earliest version offered for download by Adobe is CS2
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    That version has been offered to CS2 owners because the original CS2 activation server has been shut down.
    So CS2 owners can download a version of CS2 which does not require activation when the serial number given at that link is used.
    There should be no reason that owners of CS, version 7 (such as yourself) and earlier cannot also download CS2 since you are unable to install the version you have already purchased.

  • I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."

    I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."

    If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
    users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
    More info here
    Preference and other file locations in Lightroom 5

  • The serial number on my new boxed photoshop bought from Staples does not match the required number of numbers to install. Help

    The serial number on my new boxed photoshop bought from Staples does not match the required number of numbers to install. Help

    You’ve posted your comment in the Adobe Creative Cloud forum.  Adobe Creative Cloud doesn’t use serial numbers.  Does this page help with determining what to do with the number you have:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previ

    I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?

    You return the upgrade version since it was purchased in error
    Return, cancel, or exchange an Adobe order
    Purchase a full version.

  • I sent all the required informations to get the serial number for my Lightroom 5 students edition but this was quite a long time ago, 2 months or so. When do I get my serial number to activate my Lightroom?

    I sent all the required information to get the serial number for my Lightroom 5 Students version. This was like about two months ago - so where is my serial number? What do I have to do?

    You should be able to see the number in your system files/foldes by navigating to:
    Mac:
    /Users/[your user name]/Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration
    Windows
    C:\[your user name]\Program Data\Adobe\Lighroom\Lightroom 4.0 Registration

  • Aperture requires the serial number each time

    I transferred all the data and apps from my old 24" iMac to my new 27". Now every time I start Aperture, it demands that I input the serial number again.

    Pro Applications do not migrate well. The first thing to try would be to reinstall Aperture; then it should suffice to enter the serial number once more, from and administrator account.
    You may have migrated an old ProAppSystemID file, that needs removing, check, if you still have an old file "ProAppsSystemID" in your System Library.
    Quit Aperture.
    Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    Reenter your serial number, hopefully for the last time.
    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
    Use the Finder's "Go" menu
         Go > Got to folder    and  enter /tmp into the textfield. If you see ProAppsSystemID there, move it to its proper location in /Library/Application Support/ProApps.
    Aperture must be running, and you will have to wait a few minutes to be seeing the file appearing the /tmp directory.
    Regards
    Léonie

  • Unable to update the serial number through bdc in Sales Order

    Hi experts,
    I written the inboud FM for to update the 3rd party items serial number to the sales orders through BDC Call transaction Method.
    Here i am facing a problem when i have the 19 item Quan ,it is updating correct through idoc , when ever there is moe than 19 and at that if any serial number repeated for that if i am changing at that time it is loosing the control of the BDC and giving the control to the salesorder screen.
    how can i handle that control again has to come to BDC prgrm......
    Thnks,
    Regards,
    Bharani

    Hi,
    Can you please let me know the segment in ORDERS05 Idoc to process the Payment card information and if the standard Function Module can handle the creation of a Sales Order with data for Payment Card.
    We have a requirement to map the Tokenized Number of the Credit Card send from a store front end to ECC mapping via SAP-PI.
    Thanks in Advance,

  • My licensed copy of CS6 downloads but won't accept the serial number

    I have a licensed copy of Photoshop CS6 (supplied only as a download by Adobe).  Following a computer crash, I needed to re-install CS6, the download completed, the software then asked for the serial no. which I duly entered, and despite the fact it is the registered number for this software (also shown in our Adobe account and from my own records), adobe will not register it, instead a window pops up after entering the required details, claiming that the registered number is not for the product it just downloaded.  This is a total contradiction of what is clearly shown on their own log of my purchases, which show exactly the same number entered for my copy of CS6.  Of course, despite the fact I only bought the damn software 9  months ago, they do not allow access to support in order for them to correct something that is clearly Adobe's own bug.  Basically, I have bought a very expensive program and they, in their wisdom have created a problem that means I can no longer have access to it.  This is daylight robbery and a shameful way to treat loyal customers who have spent thousands of pounds over the years for licensed copies of Adobe software.  All I ask is that a customer service advisor, correct the fault and register my copy with the number it has on record, because, for some reason, it won't let me do it.  I have today worked with a kind Microsoft technician for 6 hours, trying to re-install my licensed copy on to my restored version of windows to no avail, Adobe really do need to give people access to their own staff so that registry errors like this can be solved.  Lets face it, a forum is not going to be able to fix this one is it.

    I downloaded the trial version of Photoshop CS6 (standard) from Adobe, once finished it then opened a window asking if I want it activated as a 30 day trial or as a licensed copy and once I choose the latter. It requested the serial number, so I entered the serial number applying to the licensed version I have of Photoshop CS6 (the same program I downloaded) which was then rejected, with an error message that stated that, although the serial number is valid, the program cannot be found on my computer (that is a mystery to me, given that it has just spent half an hour downloading it and has followed the download with the prompts), I was then prompted to choose from a drop down menu below.  The drop down menu shows the extended version of Photoshop CS6 but not the standard version that I bought last May, effectively preventing me from installing my own version of the software.  Is this a way that Adobe have of forcing everyone into ongoing contracts on cloud.  I just bought the program, I don't want to go on cloud.  Adobe's security was breached before and why should I be forced to pay twice.
    After helping me reinstall windows 8.1 on to my computer an Engineer from Microsoft struggled with this all afternoon and most of this evening, and even he could not get it to work, so what chance have I got if he can't do it and Adobe refuse to help.  

  • HT1349 I don't have a MAC, I have an HP pavilion a706n so I don't know what the serial number is. The HP serial number was accepted and neither was my itunes serial number. Does anyone know where to find the serial number?

    I am trying to find the serial number that is required by itunes for troubleshooting. But the trouble is, I don't know what it is.
    My computer is a HP (not a MAC). I have the itunes serial number. Before loosing my almost 5000 songs I was using an
    older version of itunes. I thought if I upgraded to the new version that I would get my itunes back. When I noticed the songs
    were gone was when I was taking saved items from my documents into a new 500G hard drive I bought yesterday. After
    loading a bunch of stuff it (not any itunes) I went into itunes and ALL of my songs were gone. What happened? What should
    I do? & Where is that serial number they are talking about?

    Hi Susan,
    Not sure why your post ended up in the Apple Server section but here goes.
    By default your music should be located in one of the following locations
    which you can see by clicking on My Computer
    Windows XP - C:\ - Documents & Settings - Username (your name or your login name) - My Music - iTunes
    Windows Vista/7 - C:\ - Users - Username - My Music - iTunes
    it's unlikely your music has been wiped and more likely that iTunes can't find the library file that tells it what music is in your collection and where it's located. This can happen if you renamed or moved one of the folders above to something/somewhere else. Another idea is to do a search and look for files in a format used by iTunes such as .mp3 or .aac which might show you where they are.
    Hope that helps
    Beatle

  • The serial number you entered cannot be found in our records

    Anyone know what would cause this.  I have a genuine ipod but Apple cannot find it in their system.
    Online lookup gives error message:
    "The serial number you entered cannot be found in our records. Please verify the number and try again"
    Any ideas?!.  The serial number I am entering is correct. I have checked this both in the software and back of the ipod itself

    I am having exactly the same problem, as well.  US Costumer service is trying to help me via phone (1-800-275-2273).  I am on hold now, 42 minutes deep, and glad I charged my phone before attempting the call. 
    I keep getting "escalated" to higher supervisors, but they have each been very pleasant, and sound earnest in their desire to help find a solution. 
    Update: While they couldn't find it in the main Apple Technical Support system, a Ms. Brandy (an "Agreement Admin"), was able to pull my serial number up on her independent Agreement area system.  They are putting together a kit for me to use to participate in the iPod nano (1st generation) Replacement Program now.  Not sure what that means.  Will advise soon (I hope). 
    Solved at 57 minutes! 
    Apple has provided me a "special" number to present at my local UPS store, who will package and ship the unit to Apple at their expense.  All they require me to do is take the iPod (and the unique identifier number) over to the UPS store.  The final manager I spoke with, a Ms. Gem, was equally delightful (i.e. eager to please, very approachable, and earnestly apologetic about my time lost on hold while they sought a solution). 
    In the interest of your time, you might want to suggest (early in the conversation) that they ask an "Agreement Admin" to look up your serial numbers as well... and have a speakerphone and something productive (or fun) to do, on hand, to ease your time spent on hold. 
    Final note: The pleasant Ms. Gem stated that it takes an hour (or so) for UPS to get the info they need to accept my drop off, and Apple is looking at circa 6 weeks on the arrival of my replacement back on this end. 
    Excepting the time lost, full marks to Apple for a nice service experience.  Grade: A

  • Unable to connect to register the serial number

    Just bought Adobe premiere elements 13.
    When I open the programm it asks to register the serial number. I click to connect (the connexion on the internet is working properly) but it's impossible to connect it says try again or register later.
    I have an Adobe  ID account where I have already registered this product and the serial number.
    I have also done the update of this product.
    Help would be very much appreciated. Thanks in advance.

    Dear ATR
    Thanks for your post I really appreciate your interest and help . I really hope my message will be clear as English is not my mother tongue.
    My computer operating system is windows.
    When I open the Adobe premier software a new window open saying :
    "Connexion required
    You should connect with your Adobe ID to activate this software. Type your Adobe ID to register the product.
    Then a  new window says :
    You will be connected with Adobe ID XXXXX
    I click to connect  then a new window says :
    Validation of the serial number
    Connect to internet to validate your serial number
    Connect later/  Validate
    When I click on validate it searches then nothing happens.  I can use the software at the moment when typing try Later .So I'm afraid that in 7 days I could not use the software anymore.
    I must say that the product is registered on the Adobe ID system but it seems there is no connection between this service ie Adobe ID and the software .
    Once again thanks for your help and interest. Have a nice day. Looking forward to hearing from you .
    Carole

  • I'm french, my white Ipod4g 16gb has been stolen 2 days ago, I would like to know how to get it back thanks to the serial number! please

    I'm french, my white Ipod4g 16gb has been stolen 2 days ago, I would like to know how to get it back thanks to the serial number! please

    You can't.
    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

Maybe you are looking for