Requirements to activate an iPhone 4S

When the iPhone 5S came out, a family member upgraded from a 4S to a 5S.  At least, I think that's what happened.  Anyway, what I remember was they went to the AT&T or Apple store to pickup the new phone.  Took it home, migrate to the new phone.  When they wiped the old iPhone 4S and upgraded the software (I think it's still running iOS 6), it was stuck not being able to activate.
My brother took it to the Apple store, who proceeded to say it was broken, but was eligible for $$ in a a trade-in to buy a new 5S.  They said the phone must not be communicating with he Apple servers. 
This was over a year ago now.  And I want to get this to one of our kids.  Does a 4S require an activate sim card to be able to activate?  If I perform the AT&T unlock process, will it activate without any sim or with an inactive AT&T sim?

In iTunes it gives the error:
Your request couldn’t be processed.
We’re sorry, but there was an error processing your request. Please try again later.
On the iPhone doing activation over WiFi, it says:
Could not activate phone
Your iPhone could not be activated because the activation server is temporarily unavailable.  Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes.

Similar Messages

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    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
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    Removing a device from a previous owner’s account
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    Jackiejacx01 wrote:
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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Jackiejacx01 wrote:
    Hi i cant activate my iphone.
    The Apple ID and Password that was Originally used to Activate the iDevice is required
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    rajajaved wrote:
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  • HT4623 i can't activate my iphone using wifi settings

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