Requires Service Pack 1 or Higher in Windows 2000

I am trying to install Oracle personal edition v 9.2.0.1. When installing the entprise version, I get the error that to install it requires Service Pack 1 or higher. Are we talking about something on Oracle? I have done some searching and haven't found a service pack.

You need service pack 1 or 2 from Microsoft for win2k.you can download this from the following site.
http://www.microsoft.com/Windows2000/downloads/servicepacks/sp3/download.asp

Similar Messages

The system requires Service Pack 1 or higher

I get this "requires Service Pack 1" message while trying to install Oracle9i Database 9.2.0.1 on XP Professional Service Pack 2. My guess is that it thinks I'm running W2K.
I have seen similar posts here and elsewhere, but have yet to find the solution. Any ideas appreciated! Thanks.

more info please. What OS? If w2k did you apply any service pack after installing the OS?

Oracle 9i require service pack 1?!

as it said it requires service pack 1 or higher, what is it?
Where can d/l?
thx~

Where did you read this? My guess, since Oracle doesn't refer to patchsets as service packs, is that it may be talking about a particular operating system (Windwos?) requirement, i.e. XP service pack 1, or something like that.
There have been two releases of 9i, a 9.0 release and a 9.2 release, which are sometimes referred to as 9i & 9i Release 2. 9.2 is the only version of these that's available for download on OTN so far as I'm aware.
Justin

Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601), Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)

Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Packard Bell EASYNOTE_NJ65
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 002CB4E8010404B0
Current user is not an administrator.
The current local date and time is 2011-07-01 16:46:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce G 105M
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {98B9E48A-184C-4637-8D58-A8899938E119}
Description:            Intel(R) WiFi Link 5100 AGN
IP Address:             192.168.0.102
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.0.1
DHCP Enabled:      Yes
DHCP Server:         192.168.0.1
Lease Obtained:     Fri Jul 01 16:29:09 2011
Lease Expires:       Mon Jun 28 16:29:09 2021
DNS Servers:         192.168.0.1
Adapter Name:        {D5E098AE-F183-4F39-8FA6-1B6CC9B289AC}
Description:            Broadcom NetLink (TM) Gigabit Ethernet
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 04:00:00 1970
Lease Expires:       Thu Jan 01 04:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-10 23:07:49.
**** Device Connectivity Tests ****
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Tried to edit my post but I didn't see a way to edit.
Additional information: Diagnostics did not list any DNS servers, but the computer is connected to the internet and does not experience any connectivity problems other than with iTunes.

How to find out the IPS and DS Service Pack and patch levels in windows server.

Hi,
I have installed the Information Platform Services 4.0 and Data services 4.0 in windows QA system, now we need to install the same version of IPS & DS in windows PRD system for this how could we find out the exact version of IPS & DS ( Service pack and patch levels ) and where we can find the same.
Many Thanks,
Sudheer

Hi Sudheer,
On a Windows Operating Systems you can check the “Programs and Features” in control panel.You can see a list of both the Name and Version number of SAP BusinessObjects that is installed.
option 2:
Open CMC go to Settings. In the properties, you will find the Product Version.
Please check below SAP notes for more information.
http://service.sap.com/sap/support/notes/1602088
Regards,
Pavan

Can't update windows 7 service pack 1, can I use windows 8 for AirPort Extreme on my laptop?

I need help! I'm trying to set up AE with 3 laptops, a desk top, an ipad and two iPhones! Got the software downloaded onto all but one laptop. My laptop won't configure windows 7 service pack 1 so the AE software won't install. I've tried all Microsoft fixes and still nothing. Any ideas? Can I upgrade to windows 8 and proceed or can you tell me how to get this computer to configure properly?!

Hey Me little
You can set it up using the AirPort Utility app for iOS. It has the ability to set up the AirPort Extreme for you.
AirPort Utility
https://itunes.apple.com/us/app/airport-utility/id427276530?mt=8
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Unable to install SQL 2005 Service Pack 3 (Unable to install Windows Installer MSI file)

I'm unable to install SQL 2005 Service Pack 3. This results in the following error message: Unable to install Windows Installer MSI file.
Could someone please help me. Thanks in advance!
=== Verbose logging started: 3-4-2009 9:33:00 Build type: SHIP UNICODE 4.05.6001.00 Calling process: d:\5ddfa356349ddf2e676c336d95c5\hotfix.exe ===
MSI (c) (E0:88) [09:33:00:404]: Resetting cached policy values
MSI (c) (E0:88) [09:33:00:404]: Machine policy value 'Debug' is 0
MSI (c) (E0:88) [09:33:00:404]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (E0:88) [09:33:00:404]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:88) [09:33:00:404]: Grabbed execution mutex.
MSI (c) (E0:88) [09:33:00:419]: Cloaking enabled.
MSI (c) (E0:88) [09:33:00:419]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:88) [09:33:00:419]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:28) [09:33:01:747]: Running installation inside multi-package transaction C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:28) [09:33:01:747]: Grabbed execution mutex.
MSI (s) (28:CC) [09:33:02:029]: Resetting cached policy values
MSI (s) (28:CC) [09:33:02:029]: Machine policy value 'Debug' is 0
MSI (s) (28:CC) [09:33:02:029]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (28:CC) [09:33:02:685]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (28:CC) [09:33:03:450]: File will have security applied from OpCode.
MSI (s) (28:CC) [09:33:03:841]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
MSI (s) (28:CC) [09:33:03:841]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
MSI (s) (28:CC) [09:33:04:841]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (28:CC) [09:33:04:888]: End dialog not enabled
MSI (s) (28:CC) [09:33:04:888]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:CC) [09:33:04:888]: Package we're running from ==> C:\WINDOWS\Installer\3d3a713.msi
MSI (s) (28:CC) [09:33:05:497]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (28:CC) [09:33:05:497]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (28:CC) [09:33:05:685]: MSCOREE not loaded loading copy from system32
MSI (s) (28:CC) [09:33:05:825]: Note: 1: 2203 2: C:\WINDOWS\Installer\2f1994e.msi 3: -2147287038
MSI (s) (28:CC) [09:33:05:825]: Opening existing patch 'C:\WINDOWS\Installer\e6ba0.msp'.
MSI (s) (28:CC) [09:33:05:825]: Note: 1: 2203 2: C:\WINDOWS\Installer\e6ba0.msp 3: -2147287038
MSI (s) (28:CC) [09:33:05:825]: Couldn't find local patch 'C:\WINDOWS\Installer\e6ba0.msp'. Looking for it at its source.
MSI (s) (28:CC) [09:33:05:825]: Resolving Patch source.
MSI (s) (28:CC) [09:33:05:825]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (28:CC) [09:33:05:825]: User policy value 'DisableMedia' is 0
MSI (s) (28:CC) [09:33:05:825]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Media is enabled for product.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Trying source \\NF04\d$\3db7739bf5c1bb9c50076c418420\HotFixSqlSupport\Files\.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 2203 2: \\NF04\d$\3db7739bf5c1bb9c50076c418420\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Processing net source list.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Processing media source list.
MSI (s) (28:CC) [09:33:07:654]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
MSI (s) (28:CC) [09:33:37:732]: Note: 1: 1314 2: SqlSupport.msp
MSI (s) (28:CC) [09:33:37:732]: Unable to create a temp copy of patch 'SqlSupport.msp'.
MSI (s) (28:CC) [09:33:37:732]: Searching provided command line patches for patch code {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:37:763]: Note: 1: 1708
MSI (s) (28:CC) [09:33:37:763]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.
MSI (s) (28:CC) [09:33:37:763]: Windows Installer installed the product. Product Name: Microsoft SQL Server Setup Support Files (English). Product Version: 9.00.4035.00. Product Language: 1033. Installation success or error status: 1635.
MSI (s) (28:CC) [09:33:37:779]: MainEngineThread is returning 1635
MSI (s) (28:28) [09:33:37:888]: No System Restore sequence number for this installation.
This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:28) [09:33:37:888]: User policy value 'DisableRollback' is 0
MSI (s) (28:28) [09:33:37:888]: Machine policy value 'DisableRollback' is 0
MSI (s) (28:28) [09:33:37:888]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:28) [09:33:37:904]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (28:28) [09:33:37:919]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (28:28) [09:33:37:919]: Restoring environment variables
MSI (c) (E0:88) [09:33:37:935]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:88) [09:33:37:935]: MainEngineThread is returning 1635
=== Verbose logging stopped: 3-4-2009 9:33:37 ===

This post should definitely help you
http://blogs.msdn.com/sqlserverfaq/archive/2009/01/30/part-1-sql-server-2005-patch-fails-to-install-with-an-error-unable-to-install-windows-installer-msp-file.aspx?CommentPosted=true
Feroz
Mark as Answer if it helps. This posting is provided "AS IS" with no warranties and confers no rights.

Need access to version 4.2 service pack 2 to work with Outlook 2000

Hello - JSanders or anyone else who may be able to assist.....
I have a Blackberry Curve 8330.
I am using Windows Vista Home Premium.
I am using Outlook 2000.
I would like to sync my contacts, tasks and calendar between Outlook 2000 and my Blackberry.
I understand that I need Blackberry Desktop Manager 4.2 service pack 2 or earlier.
Please advise on how I can obtain this download.
Thanks VERY MUCH  in advance.
--Natalie

lpinatalie wrote:
Hello - JSanders or anyone else who may be able to assist.....
Moi? Check your Private Messages here in the forum.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Yhteensopivuusasioissa minulle on laitettu Windows XP (Service Pack 2), vaikka se on Windows 7 (Service Pack 2); vai kuuluvatko ne samaan ryhmittymään?)

Windows Office Home Premium 2010 SP2
Fujitsu LIFEBOOK AH531
DNA 4G Mokkula-DDF6, SIERRA Wireless
HP Laserjet Pro 200 color MFP M276nw
Kiitos suuresti etukäteen, etenkin mikäli en ymmärtänyt Firefoxia oikein.
Janne Kukkonen
DI(TTY); MBA(HKKK ja MIT Sloan

Terve!
Mozillan tukikeskustelu on tarkoitettu Mozillan tuotteiden käyttöä koskeviin kysymyksiin. Mozillan tuotteita ovat muun muassa Firefox-selain ja Thunderbird-sähköpostiohjelma. Onko sinulla mahdollisesti jokin ongelma näiden ohjelmien kanssa?

**********Can I charge my Zen M without Service pack 1 or higher on my computer*******

...because the downloads I'm trying don't seem to work. It's taking over 3 hours and no luck. Is it possible, help appreciated.

Hi !
I hope to calm you down with this small help... Try to connect your Vision: M on the "Removable Disk" Mode. Simply partition your player (52 MB is the minimum) and then connect your player. It should appear as a USB Mass Storage device. And by the way, you don't need to have a Genuine Windows to have SP2. It's available for download vis Windows/Microsoft Update. All you need is a SP2 key that you can some sort of changing by doing some sort of illegal stuff (if you get it)...
Hope it'll help !
ZenMaster2628

Windows vista service pack 1 keeps installing

My computer crashed, so had hard drive reformated and re-loading Windows Vista Ultimate 32-bit. Doing all the updates via Windows Update, I get to Service Pack 1. It installs successfully, but won't move onto Service pack 2. I have like 10 supposed successful
installations of Service Pack 1. I even downloaded SP2 and of course it won't install because it says I have to install SP1 first. Read documentation, searched forums and didn't find an answer to this problem. I even downloaded "Mr Fixit" and this didn't help.
I'm somewhat technical, but not a pro. Can's figure this out. Can someone help or point me in the right direction? Thanks.

Maybe im just stupid... But NOTHING that anyone has posted here has helped me at all :P Could someone please explain to me what i need to do to install service pack 1 and 2... I could find someone named Betts83 on the forums that someone said i should
go to and read some posts i found 3 posts.... One that was this exact thread, one that was posted 1st of November and another one wich was posted in 2012... The one from 1st of November didn't help me... And it was the one people said i was suppose to go to
to get help, but it still didn't to anything. Im starting to get impatient because i want to install Assassin's Creed 3, but it requires service pack 2 or higher to run! Maybe because this thread is so old i probably wont get an answer but if someone
would help me fix it it would be much appreciated.

Install Netweaver 7.1, service pack 3 on Windows 2008 Server 64bit

Hi All,
Good Morning. I am working as Oracle APPS DBA. I had a requirement for installing Netweaver 7.1, service pack 3 on Windows 2008 Server 64bit machine.
I need this Application server for Vertex O-Series which is working with SQL Server as the database.
Can any of you guys help me in providing the document or steps in order to install this application server?
1. Pre-Requisties steps
2. Installation
3. Post steps
I apperciat your help in this.
Thanks,
Srinivas.

Hello.
We are at the same point too.
Anybody here install the Vertex O series 6 running on the Java Stack? if so, what NW release and what component?
We are currently running an older version on SAP NW640 JAVA with no issue, and I am making the assumption the new Vertex would be running on the same SAP java AS for 7*... maybe not?
The install documents from Vertex say the requirement for SAP is:
"SAP NetWeaver 7.1 with Service Pack 3 or higher" and I see that there is only 7.1 for PI and Mobile.
(Maybe they mean SAP NW 7 SP3?)
We did ask Vertex, the company, about running this on the java app and they wrote:
"Netweaver 7.1 is currently supported for deployment of O Series 6.0. Versions 7.0 and 7.3 of Netweaver are not supported.
O Series 6.0 is supported for use with Java 1.5 and Java 1.6. "
Thanks for your help. And I will post here again if I find my answer.

Downtime required for ECC 6.0 service pack application

Does anyone have any data on the amount of time required to apply service packs to ECC 6.0 when DB2 z/OS is the backend database?
We have done several tests in a sandbox system and the best case we have gotten so far using production LPAR weights is 6.5 hours to go from SP10 to SP11. Our z9 has 158 MSUs.
SAP has also done some benchmarking on a z900 lab machine with >400 MSUs and gotten similar runtimes.
Applying the same service pack to a sandbox on Windows x64 with SQLServer 2005 takes 2.5 hours.
We would like to understand the 2 to 3 times difference in runtimes and improve the DB2 z/OS case.
Brian

Omer,
Thanks for the suggestions. They are not at all out line as I would rather hear something I already know than not hear something I don't even know to check.
To answer:
1) Everything in our landscape uses ficon (DASD and tape)
2) We initially implemented with the SAP directories (sapmnt, usrsap, and trans) on NFS for z/OS. Since we installed ASCS/SCS on USS for z/OS for HA, the filesystems were in HFS and then shared out via NFS to the application servers. Performance was horrible once there got to be more than about 1000 files in a directory, which happens quite often with spool requests and job logs in production ECC. We opened a PMR with IBM z/OS NFS support, and at their suggestion changed from HFS to ZFS, made sure the LPAR which owned the ZFS filesystems was also the LPAR running NFS, etc. We never found a performance silver bullet and testing we did with a zLinux NFS server on the exact same CEC and DASD proved to be 3-4 times faster than NFS on z/OS, so we moved all the SAP files to NFS on zLinux.
3) I don't have exact figures, but the majority of time seems to be spent in the IMPORT_PROPER phase. During our next test cycle I will note the times of the various phases from the import log.
Brian

Itunes wont install onto my windows XP 2002 service pack 1

How do i get around what the title says?

The latest version of iTunes requires service pack 2 if you are using XP (from the download page).
Is there any reason why you shouldn't install the latest XP service packs?

Windows 7 Service Pack 1

According to http://technet.microsoft.com/en-us/library/ff817622(WS.10).aspx Win7 SP1 was released to the Microsoft Beta testers in July
I hope that Adobe is monitoring this, to ensure that whatever Microsoft does... it does not break Adobe applications

Some feedback from the field:
We've recently deployed Service Pack 1 for Windows 7 to a small group of about 20 PCs as a test.
These consisted of a mixture of a PCs each with either Adobe Reader X, Adobe Reader 9, or Adobe Acrobat Pro v9 installed.
The deployment was done using SCCM and the service pack was deployed as a windows update.
It turns out that the Web Browser integration with Internet Explorer 8 for each of these products was broken by installing the Windows Service Pack.
This means clicking on a link to a PDF in Internet explorer resulted in an error message about the product not being properly installed, and the PDF was not displayed.
Fortunately it was easy to fix, by simply repairing the relevant product involved.

Requires Service Pack 1 or Higher in Windows 2000

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