Requiring fingerprint scanner to appear at boot with W530 laptop

It seems when I reboot, hibernate or shut down Windows 8, the next time the computer comes on, it asks me for my hard drive password. It doesn't display the fingerprint bios login screen even though I have configured it to always be displayed and user for power on according to the options in the windows software and in bios.
If I poweroff when it doesn't work and then power on again , it will show the fingerprint option, meaning, I have to shut down twice to get it to reset itself. When it does show the fingerprint scan option, I am able to auto-unlock the hard drive, so I know it has installed the password correctly.
Does anyone know how to get the bios to always show the fingerprint login option? I think I've read and set the options correctly, but there seems to be a bug in how this works.
Also, if I try to power on with the fingerprint scan, the computer turns on, but sometime it still asks for the hard drive password instead of showing the fingerprint boot screen. Does quick boot or anything else interfere with the fingerprint security options?

I found an option in windows power options - "change what the power buttons do" for "fast boot". I disabled that, and now the fingerprint scan works when powering on after a full poweroff.
I also tried uncheck the option in device manager that allows windows to sleep the device.
I haven't found anything to force fingerprint pre-boot authentication to appear when resuming from hibernation or sleep. I have to type the hard drive password. I tried using my finger, but the light sensor doesn't respond on the hard drive bios password screen. It is only possible to scan on the white box scanning screen or when inside windows.
I'm not trying to login to windows. I'm trying to have pre-boot authentication when resuming from hibernation/sleep. It's not a big deal, but it would be more convenient and secure. I noticed other people on this forum mentioning this issue, and there wasn't any solution posted yet. It seems like you'd have to disable hibernate and sleep if you wanted to require fingerprint at pre-boot.

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Message was edited by: lasdec1

Hi mate
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I mean the Satellite Pro A30 is a older series and even Vista drivers were not published for this model row
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Hi,
Problem: Fingerprint Scanner - Windows log in does not give option to log in via fingerprint scanner.
Overview: After installing fingerprint drivers from the HP site and using the HP Protect Tools to successfully enroll fingerprint, I tried logging in via this method but the windows log in screen does not display this option. Device manager correctly identifies and shows the fingerprint sensor - however, the control panel says no biometric devices detected.
I really need help in sorting out this issue. Details of what steps I took trying to make the scanner work are given below.
Specs:
1) Probook 4540s
2) Windows 7 64-bit
3) i5-3210m, 1Gb Hd 7650m, 4 Gb 1333Mhz, 750Gb 5400rpm, VFS 491 Fingerprint scanner.
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After a fresh installation of Windows 7, I went to the HP driver site to download the latest drivers for Probook 4540s:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...
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After driver installation, I installed the HP Protect Tools. After prompting for a PC reboot - which I did - it asked for setup of security etc.. Part of this pocess was the enrolling of my fingerprints - successful. However, upon log off/ restart of windows, an option to log in with the fingerprint scanner did not appear in the Windows log in screen.
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Then as suggested in another forum post, I first installed this :http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe and then the validity drivers from 4540s drivers page, and then HP Protect Tools.
After reboot HP Protect Tools as before would enroll my fingerprints, but again no prompt at windows login came to log in with fingerprint. However, one change after the installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe was that in control panel there is now a tab for biometric devices; however, it says that windows did not find any biometric devices installed. An image is attached showing both the device manager and the control panel!
Please HP provide a solution. Thanks!
This question was solved.
View Solution.

Ok problem solved. I dont know whether it is related to the installation of HP windows 7 Essential System Updates and Intel MEI driver or not - but I did install these.
What really worked without doubt was this - > install both the fingerprint drivers and then the HP Protect Tools. Once rebooted, open HP Protect tools, then go to administration in the bottom right corner -> Administrative Console ->Increase System security -> tick windows login security and your done. Now you will be able to log in via enrolled fingerprints.

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Ok, I have been trying to troubleshoot this problem for hours with no avail. I have looked up basically every suggestion out there for fixing the issue and none have worked.
I can no longer use my fingerprint scanner to log into my laptop like I used to before. When I swipe my finger across the scanner, it doesn't even light up, and the computer regiesters nothing. I thought this was maybe because I had unintentionally uninstalled some of the related software, but I wasn't sure what.
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I have even went into Control Panel > System and Security > Administrative Tools > Services > Credentials Manager> restart, to restart the Biometrics stuff as well. Nothing.
So, I'm kind of at the end of my wits with this, and I've got nothing left in the playbook. Can anyone help me out? It would be very much appreciated!
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Ok, I did a little more digging and I think I've figured out something.
It seems like what I uninstalled and reinstalled from my computer was HP SinglePass 2012.
What I need to be installing is HP SinglePass Identity Protection (2011?)
Because it seems like these are two completely different things. I was confused as to why screenshots of HP SinglePass Identity Protection didn't look anything like my SinglePass software.
Is this correct? Are these two programs different, and do I need the Identity Protection software? I'd like to believe HP DIDN'T create two different programs with the exact same name just to confuse me -_-
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Requiring fingerprint scanner to appear at boot with W530 laptop

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