Rescue and Recovery 4.21 failing to do initial back-up of HD

I have a Z60M that's running XP Pro. I recently had to reload everything including all new drivers from Lenovo site. I have an external HD that had an image of the Laptop HD that was created from RnR v4.0. Because of some issues with the registry on the laptop and backed-up image, I decided to blow-up the Z60m and reload everything. I restored individual files I needed for programs such as outlook & firefox from the back-up. Now, when I attempt to back-up my "shiny-new machine", the RnR runs for between 1 to 4 minutes then returns message "back-up not successful." I still have the old base backup and 2 incrementals on the external HD. Am I missing something or is the software just bad? Thanks!
Additionally, not sure if this is related, but Lenovo System Tools (PC Doctor) has following message in backup location field:
"Missing string: scriplets.p5p: ThinkVantageRescusRecovery.BackupLocation.usbhdd"
Thanks again
Message Edited by Quismas on 02-20-2009 08:18 PM

4.21 will only update 3.1 version so try to update your 1.0 version to the 3.1 version then update to the 4.21 here is 3.1 http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtrnr31_1030en.exe
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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Similar Messages

Service Partition - Rescue and Recovery installation fails (not enough free space)

Im am aware about former posts to this subject on this forum, but they didn't answer all my questions, so I reopened the subject.
I tried to install "Rescue and Recovery" on T60 with win XP Pro and got the following message:
'There is not enough free space in the boot sector to install the Rescue and Recovery boot manager'
I followed the solution in "Rescue and Recovery installation fails") from 08-09-2008 03:03 AM
and created a hidden partition with Parted Magic but the rescue and recovery still fails with the same message.
Somewhere in the forum I read that the original service partition has a special format and not ntfs.
Could somebody tell me is it true or not ?
How can I rebuild this service partition ?
Do I need special setting, flags there ?
Is it possible to rebuild this partition without recovery CDs at all ?
Actually I'm wondering to, about the error message. It is saying '"..There is not enough free space in the boot sector ..." .
Is it possible that the boot sector is the problem and not the service partition ?
How can I fix that ?
Thanks in advance if somebody helps.

I have a 4-year-old ThinkPad R51. Because I was getting intermittent boot-up error messages--"Rescue and Recovery has encountered a problem and needs to close"--with ver. 4.0, I tried to upgrade to ver. 4.2. Per instructions, I first removed ver. 4.0 using Windows Control Panel. Then each attempt to install 4.2 failed with the message: "Error 25025. There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment." Just before that error message popped up in center-screen, I got a Windows message at lower right saying "You are running out of space on SERVICEV001 (Z:}" Of course, there was no way I could view partition Z (that I knew of).
Thanks to the helpful messages above, I downloaded Parted Magic (http://partedmagic.com), burned a boot CD per its instructions, and re-booted with that CD. Using GParted, I saw that my SERVICEV001 partition was merely 590 MB, and 587 MB was in use. So I reduced my C partition by 500 MB and added 500 MB to the Z partition, raising it to 1090 MB. Then I was able to re-boot into Windows and the installation of Rescue and Recovery 4.2 was error-free.
Out of curiosity, I again re-booted with the Parted Magic CD to see how much space on the Z partition was taken by the RnR ver. 4.2 installation. To my surprise, it showed that still only 587 MB was in use, and 503 MB remained unused.
I thank those in this forum whose messages gave me the needed guidance. And I thanked the author of Parted Magic with a $10 donation, as I hope other users of his open source program will do.
Message Edited by DougSchafer on 08-08-2008 06:06 PM
Message Edited by DougSchafer on 08-08-2008 06:12 PM

Restore from Rescue and Recovery 4.1 FAILED

The machine is a Thinkpad T43 running XP. Rescue and Recovery 4.1 backing up to a network share.
Last night, while using nCleaner, I accidentally wiped 30% of my C: partition (I have two: C and D). Since I run a full weekly backup to a network share using Rescue and Recovery 4.1 (RR4.1), I used RR4.1 to do a full restore (via the "simple" interface), however it not only didn't work, it made things worse!
It seems that while R&R 4.1 recovered the programs that had gotten wiped out on the C partition, it deleted almost everything in the C:\Documents and Settings folder (profile information, settings, Thunderbird mail, etc). It also cleaned out my entire D partition!
R&R 4.1 seems to be gone now, BTW (or it's hidden somewhere and I can't find it).
I'm thinking of installing version 4.2 + the patch and trying to restore again. Any idea what I can try at this point?
Thanks in advance.

Hi Bob,
which version of client security do you have?
From Lenovo site: "Rescue and Recovery 4.1 is only compatible with Client Security Solution 8.0 or later."
or
have you tried uninstalling 4.0 and then 4.1 new?
Regards
Andy
Andy ______________________________________
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Rescue and Recovery failed destination network location can no longer be reached

W510, running Windows 7 Pro SP1, updated with ThinkVantage including BIOS 1.37 along with Rescue and Recovery 4.31 yesterday. Using Backup locations "Local hard drive" had not problem, but when it was set to "Network", it gave me "The backup failed because the destination network location can no longer be reached.". Prior to running RR, I manually mounted the shared drive on W510 and could read and write files. The user that mounted the shared drive was not "Administrator" but has Administrator privilege. The network shared drive was a folder on an Windows XP SP3 computer.The shared drive had Full Control granted to Everyone as well as for Sharing. I rebooted W510 before starting RR. After the "network location can no longer be reached" error popped up, a long while later, RR actually wrote some files in the shared drive and then finally it aborted. It created on the shared drive RRBackups\SZ\<UUID>\... (among other folders and files); under <UUID> there's a common\rr.log with:
Sun May 22 01:56:39 2011 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\
Rescue and Recovery\br_funcs.exe backup level=0 destination="\\192.168.0.1\W510_
backup\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC" drive=C: location=16 nice
=0 pw=0 uuid=0 compress encrypt
Sun May 22 02:04:15 2011 RescueRecovery: br_funcs returned error code 0x501
Sun May 22 02:04:15 2011 RescueRecovery: Running: C:\Program Files (x86)\Common
Files\Lenovo\mnd\mapdrv.exe *
Sun May 22 02:04:15 2011 RescueRecovery: Get the shutdown flag from service is 0
Sun May 22 02:04:48 2011 RescueRecovery: CRRBackup::removeLevel() - DeleteFile(\
\192.168.0.1\W510_backup\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC\common\b
t0.dat) failed. Error 3
Sun May 22 02:04:48 2011 RescueRecovery: In GetBackupFolderName, UUID is D0D186C
05DAE11E0-9303F5C431248DAC!
Sun May 22 02:04:48 2011 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC
Sun May 22 02:04:48 2011 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
The events don't make sense:
a) Why would RR says "network location can no longer be reached" - the wording suggests that it was OK, but now it isn't.
b) The br_funcs returns Error 0x501 (NOT_IMPLEMENTED or NOT_SUPPORTED), but RR still attempted to call mapdrv.
c) Apparently mapdrv was successful otherwise it shouldn't try to delete the t0.dat on the shared drive (which didn't exist - hence Error 3 (PATH_NOT_FOUND)) and unless it has reached the remote computer, it wouldn't know the file wasn't there.
I'm curious to find out if anyone has run into this problem and how to fix it.

It errored out after it has already created some folders and files as indicated in the first post.Tried the same steps several times just make sure it was repeatable by closing Rescue and Restore app and starting it again. The network between the share host and my W510 was a direct RJ45 cable connection, so zero hop. In the end I used Windows 7 Backup and Restore to do full backup, using the same \\server\sharename, the network share was mapped without a problem. But then Windows 7 Restore CD wasn't able to map network share - giving me 0x800704cf. Googling shows lots questions raised on this but no fix.
Update:
Last night, I gave it a shot again. For some reason, RR was able to mapped the network share using \\IPaddress\sharename (this time I used a different folder and a diferent sharename). OK great, but after 10 hrs it's at 88% completion, did my math, estimated elasped time is 12 hrs, Wow! The image backup with Windows 7 Backup took 5 hr 51 min with 132GB in the WindowsImageBackup folder. RR is 2x slower!
On the other hand, as it's still running, the est. backup folder size is 106GB. RR does a better job in compression - a 20% reduction in size compared with Windows' at the cost of 2x time.
Going back to the Windows 7 Restore CD 0x80704cf error when mapping the network share, found an Internet user posting that he succeede by providing a NIC driver.

Rescue and Recovery FAILS TO INSTALL!!!

I just installed windows, and every time I try to install Rescue and Recovery, it fails, I have tried running it as administrator, tried redownloading it... Nothing works, I cant install it from safe-mode because the services it starts, obviously, arent allowed to start. It never goes to a not-responding state, it just sits there... and I have let it run for 2 hours, and it never goes anywhere. Anyone have this issue or a fix for it. Its on a thinkpad T61p 6460-8WU, Vista Ultimate (not business). Help?
EDIT: I downloaded RnR 4.2 and instead of the above I get, There is not enough space on the computer to Install or Upgrade the Rescue and Recovery environment. And on various places the suggested fix is to "remove the secondary harddrive" well, I dont have a secondary hard drive, I tried it after taking out the cd drive and rebooting and still no dice. This is frustrating.
Message Edited by hibrad2005 on 04-24-2008 11:58 AM

I had the same problem trying to install R & R 4.2 (I had 4.0 already installed). I was told that the
"not enough space" referred to the hidden service partition, and that should be 4 Gb on my 80 Gb hard
disk. I had my hard disk repartitioned to make it so, and R & R 4.2 then installed properly.
That 4 Gb partition now shows 3.58 Gb free space, so making it 4 Gb was a little bit of overkill.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Rescue and Recovery "restore to factory settings" fails

I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
I want to totally reset to factory settings, but unable to do it?
You said that Win 8 system run on this notebook.
As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
http://backupmedia.toshiba.eu/
Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
After LAN driver installation reboot the notebook.

T500 Rescue and Recovery fail at boot menu step f

I have been attempting rescue and recovery with the DVDs and when I get to step f the arrow keys don't work. They work for the previous stps and I can't move forward in the recovery without this step - any tips? Thanks so much!

Hello Ladygraye and welcome to community,
Kindly update the BIOS and then try running the recovery. Also not the maximum supported hard disk capacity for this laptop is 320 GB, 7200 rpm
Best Regards,
Tanuj
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Failed rescue and recovery installation

Hi.
I had a hardisk failure on a T42. I bought a new (IDE) hardisk and ordered the Rescue and Recovery CDs from IBM.
I got the CDs, but when I try to restore the system to its original setting - restore factory contents -(following the instructions that came with the CDs).
The recovery process stops right after step 8. (accept the terms and conditions). In reality it starts to copy some files and then it stops and display the following message.
I get an error message stating:
There was an error during initialization.
Therefore It does not even let me go further than the Startup disk of the rescue and recovery CD set.
Any ideas on how to solve this?
Thanks in advance for the help.

247prods, welcome to the forum,
I would suggest running Hitachi Drive Fitness Test from bootable cd, therefore testing both drives at once. It maybe that a corrupted hard drive is the cause of your problems?
If everything is OK, disable the Pre-desktop area in BIOS (Security > IBM Pre-desktop area) and run Secure Data Disposal at its lowest level without writing reports to disc, this will remove everything from the hard drive. Then try the recovery cds again.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

Dear Lenovo Support Community,
I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
(the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
My questions for dear members of this forum are:
1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
Thanks all for reading my long post and helping me. God Bless.
Best Regards,
AL_K

Step One: Install windows
Step Two: run system update
Step Three: Your done (optionally have a beer and relax)
Sorry, step three was a bit of humor I added.
Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
If you do end up using the original product recovery disc set, your steps are more like this...
1. Install disc one... wait 30-60mins
2. Install disc two... wait 30-60mins
3. Install disc three... wait 30-60mins
4. Install disc four... wait 30-60mins
5. Install disc five... wait 30-60mins
6. Install disc six... wait 30-60mins
7. Install disc seven... wait 30-60mins
8. Install disc eight... wait 30-60mins
9. download latest service pack for windows and install (over an hour)
10. Install (replace old version) system update and run.
11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps.
Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
Do you like your beer cold and your pizza hot
Good luck, and enjoy your endeavours
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

Rescue and Recovery has encountered a problem and needs to close

I'm running R&R 3.10.0022 on a ThinkPad T42p 2373-HTU and encountered the Rescue and Recovery has encountered a problem and needs to close error. When I tried to install the advertised patch with rnr31cp5.exe, I get an InstallShield Wizard dialog box that says "Could not find any previously installed compliant products on the machine for installing this product" and the install fails.
I then tried to reinstall the Microsoft patch that seemed to have caused the original problem, KB917422, which told me that a more recently installed service pack made this patch (KB917422) unnecessary.
Bottom line: I can't run R&R. And I couldn't find a Lenovo R&R update for my machine. Any ideas please?
Al Vesper
Solved!
Go to Solution.

Hello mate,
Try to uninstall completely R&R and install the latest version.
You can find it there : http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-76226
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
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Error installing rescue and recovery 4.3 on windows 7

i have a sl410 with windows 7 ultimate(32bit) installed, but i failed to install rescue and recovery 4.3 for many times,reporting"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6".
why?
i found someone said about using a command line installation which will NOT install the RnR partition,but how to use command line installation?i've got only the tvtvrnr43_1027sc.exe downloaded file and the tvtrnr43_1027.exe in C:\SWTOOLS\apps\rnr43sc\ directory,how can i input the comands like setup.exe /a /s?which command should i use?

http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

AHH Thinkvantage Rescue and Recovery won't let me get into Windows RecoverY!

So I'm having the error Windows failed to start; NLS data is missing or corrupt. What I've read on the internet told me said that I should enter the Windows Repair disk and proceed. I don't have an optic drive, nor was my tablet (X61T) shipped with discs. I've created a bootable image of the windows recovery disk on a USB, but when I enter it the only option is to go into thinkpad rescue and recovery. There's no way around this as far as I can see. Also, windows doesn't start at all, no safe mode, no last working configuration, none of those.
Thinkvantage R&R doesn't let me do the same repair function as Vista, nor can it restore from vista's backups as far as Ican see. The only option is Full restore, as quick restore is not pressable.
HELP! I don't even want this stupid program anymore, is there any way to uninstall it?
And I was going to just make a copy of the HD and factory reset it, but when I recovered all the files and was double checking, some of the files which I have hidden were missing, so I can't go about wiping it anymore. Please help!

Check the XDA forum or where you got the files
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rescue and Recovery Password not Accepted

There is a previous message with the same title but, it is marked solved. The solution does not work for my machine.
My ThinkPad T2300 (0768 -2UU) has crashed.
When I press F11, the ThinkVantage Rescue and Recovery 3 screen appears.
- I assume it is Version 3.
The Rescue and Recovery Workspace Logon window then appears. It has  the following fields.
- User Name: AutoFilled with my main ID (Jim).
- Windows Password: blank
- DOMAIN: Autofilled with Lenovo-xxxxxxxx
- Check box: "I forgot my Windows Password" It is grayed out!
When I put in my Windows Password, I get the following message. "Authentication failed. Please try again."
If I change to another id: Administrator, John etc. I get the following message. "The user has not been enrolled with the Client Security Solution. Only enrolled users may log on or recover their password/passphrase."
When I boot the machine, the best I can do is to get into DOS.   I have no passwords set in Bios. I have tried to remove the password with the following command  (C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove) .   I have scanned my machine and cannot find "app.exe".
How can I fix this problem?

Hi,
based on the informations, that you provided, this looks, like if the RnR partition was configured as secure for your CSS application.
So here are the steps, on how to get rid of the password request:
- start into OS
- open CSS
- go to Advanced-> Manager security policies
- in this new window you will see on the left side the option "Log on to Rescue and Recovery". Please select it and on the right site you can choose the correct option, that you want to user. Or just dissable it.
Your situation is, that you, or someone have protected the RnR partition with the CSS security policy. The command, that you noticed, that is not for this purpose, because there are multiple ways on how to set a password into RnR partition:
1) useind RnR => this is the option, where the command "pe_masterpw_app.exe -remove" would help
2) using BIOS => this was only by older systems
3) using CSS => this is the situaiton, that you see. The main hint is the domain field, which can be only comming from CSS
Let me know, if this helps.
Cheers

Rescue and Recovery 4.21 failing to do initial back-up of HD

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