Rescue and Recovery Crashes While Deleting Backup Files

I've seen many threads in regards to Rescue and Recovery crashing while deleting backup files, but no solutions were ever mentioned! I have a T400 (Vista SP2, Intel T9400, 4GB RAM, 300 GB HD) and was quickly running out of disk space. After finding mention of Rescue and Recovery I was able to delete some of the backups but not all. For example I have one from 2008 (18GB) but it won't seem to delete. I let it sit for quite a while (over night) but it still didn't delete. Does anybody have a solution for how to get R&R to delete this files? Or how to delete these files manually? Thanks in advance.

Hi,
in this situation I assume, you are using the GUI for the deletiong of the RnR Backups.
What I always prefer is the rrcmd.exe which you can use with the "delete" whicht so that the backups that you want to will be deleted.
Cheers

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Rescue and Recovery won't recognize backup files.

I have backup files on a usb drive, an ultrabay drive and the main hard drive and it won't recognize any of them. Anyone else have this problem?
-M

manusoft, welcome to the forum,
attach the usb drive and then check it's recognised in BIOS. While you're in BIOS ensure that you optical drive is set as first boot device and place the boot disc you created in the optical drive. Save your settings and restart.
The system will boot to the R&R on the disc and in theory you should be able to then install the image.
Consideration; on the systems you move this image to the service partions will probably be no longer functional. I say probably as I've never done this with W7.
Hope this helps
Andy ______________________________________
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Rescue and Recovery + uncheck Schedule your backups

Hello All,
I wanted to uncheck "Schedule your backups" option of RnR 4.31 via registry. I tried adding registry keys like Mode=0 in "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Lenovo\Scheduler\Tasks\Rescue and Recovery" but it just greys out the option. but backup popup keeps coming as the "Schedule your backups" option is checked, even though it is greyed out.
any suggestions is highly appreciated. awaiting a quick reply.
Regards
Arun Kumar Kannan

I don't know in which order you are trying to delete backups,but AFAIK you need to delete the last one first as they are cumulative backups.
Andy ______________________________________
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Rescue and Recovery tool - problem with recovering files stored on USB memory stick

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Rescue and Recovery -- Error 25011. A file required to install could not be located.

I have 2613CTO T60 with WinXP Pro SP3 and IE8.
RnR v4.21 is installed on my system.
I have downloaded this RnR v4.23 installation package -
tvtrnr423_017en.exe 227,523,448 (English) Rescue and Recovery 4.23 for Windows XP
but when trying to install an error occured with the following message:
Product: Rescue and Recovery -- Error 25011.A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tvt file is located in the same folder as this setup package and restart this setup.
I also wanted to download this file to try installation again, but it missed indeed!
Moderator edit: Matched subject to question.

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
SAP Specialist

Rescue and Recovery tries to auto backup even when schedule backup is disabled

I have a Thinkpad T61 7662CTO with Vista Business (no SP) and Thinkvantage RR 4.2 with all the latest Lenovo and Windows updates installed.
My Goal is to NOT have RR automatically backup but for me to do so manually. However I can't get it to do this.
I tried the settings: I go RR app, click "Change schedule...", and under Schedule I have Frequency set to Never. However, my system has continiously continued to attempt a backup over and over every time it boots.
Can someone tell me how to fix this problem? Why does RR ignore its own settings?
Thanks Tom

I recently Reinstalled R and R 4.50. Same bug as i noted. The entry in the windows task scheduler is INCORRECT.
For those backing up to a 2nd hard drive, use my Solution. The initial BASE backup will go to the correct
backup location. Subsequent Incrementals use the Task scheduler to kick off the backup .. I do not know what
the parmeter is to point to a USB drive. Location = S is the correct parmeter to back up to a 2nd hard drive.
Control Panel>Administrative tools>task scheduler>tvt folder
Entry "LaunchRnR" select this entry. Right click this entry. Properties. Choose the Actions tab. Then EDIT.
You will see ADD arguments(optional); entry block will contain
BACKUP location=L name=Scheduled scheduled
Change location=L to location=S. Click OK. Next run should go to 2nd hard drive. Major Flaw!
===
During Initial 1st time run of R&R, it will ask. you have NOT taken a backup, back up now? Reply NO.
If you reply YES, it will go to your C drive, since you have not changed your backup location.
If you replied YES, you have a base backup on your C drive. If this happens, Delete the base back up.
Go to set schedule parm, choose time and day, and location 2nd drive. It will then ask do you want to back up.
Reply YES, IT will go to the 2nd hard drive. THEN the bug shows up when incrementals start.
Change windows task scheduler as noted above.

Rescue and Recovery 4.5 Incremental backup reverts to LOCAL when i have 2nd hard drive

I have 2 hard drives.
Installed R & R 4.50.
Set 2nd hard drive as Store Location.
Initial "scheduled" full back up goes to my D drive. (This does NOT use the windows task scheduler).
During next Incremental backup (set by the back up at this time setting), it reverts back to local drive,
and does another FULL backup to my C drive folder RRbackups.
Problem is windows Task Scheduler is NOT set, under TVT folder task, to backup up to 2nd hard drive.
I edited Task Scheduler to change folder TVT, task launchRnR, actions from:
start a program %R%/rrcmd.exe BACKUP location=L name=Scheduled   scheduled
to:
start a program %R%/rrcmd.exe BACKUP location=S name=Scheduled   scheduled
otherwise, all works fine. Such a Major bug. Anyone else having this problem?
Solved!
Go to Solution.

I recently Reinstalled R and R 4.50. Same bug as i noted. The entry in the windows task scheduler is INCORRECT.
For those backing up to a 2nd hard drive, use my Solution. The initial BASE backup will go to the correct
backup location. Subsequent Incrementals use the Task scheduler to kick off the backup .. I do not know what
the parmeter is to point to a USB drive. Location = S is the correct parmeter to back up to a 2nd hard drive.
Control Panel>Administrative tools>task scheduler>tvt folder
Entry "LaunchRnR" select this entry. Right click this entry. Properties. Choose the Actions tab. Then EDIT.
You will see ADD arguments(optional); entry block will contain
BACKUP location=L name=Scheduled scheduled
Change location=L to location=S. Click OK. Next run should go to 2nd hard drive. Major Flaw!
===
During Initial 1st time run of R&R, it will ask. you have NOT taken a backup, back up now? Reply NO.
If you reply YES, it will go to your C drive, since you have not changed your backup location.
If you replied YES, you have a base backup on your C drive. If this happens, Delete the base back up.
Go to set schedule parm, choose time and day, and location 2nd drive. It will then ask do you want to back up.
Reply YES, IT will go to the 2nd hard drive. THEN the bug shows up when incrementals start.
Change windows task scheduler as noted above.

Rescue and Recovery - problem with sceduled backups

hello,
I use XP on a T61, with all latest updates...
It seems R&R does not complete sceduled backups or does not list the generated backup.
today (sceduled every 1st of month) it started and works, may be 1 hour, but no new entry in the list of backups was generated ? during run no messages were displayed except because of some files which were not able to save by r&r.
It seems, same problem was on 1 of january - no backup or/and no entry in list.
So I started another backup manually. this was ok and a now an new entry is in the list.
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Could it be a problem with Norton Antivirus Protection ?
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sorry i forget to mention that i an using thinkpad T400.

Rescue and Recovery doesn't find backups

Had a Thinkpad repaired under warranty, and got it back with a factory install.
I had backed up the entire disk with R&R to a portable USB drive, but now R&R doesn't list any backups, neither when run in Windows, nor when booting from the USB drive.
The amount of used space on the USB drive corresponds to the expected size of the backup, but I can't access the protected RRBackups folder to check what's there.
Worst case, I have an online backup with important data, but if it's possible to get R&R to work, that would save me a lot of time. Anyone else run into a similar problem?
Solved!
Go to Solution.

The problem might be caused by the fact some other (unexpected by R&R) installation of Windows is on the internal HDD now.
Boot to the portable USB drive, then start R&R in advanced mode. When you go through the restore process, there should be a checkbox about "show all backups" (or something similar), and this should show you the backups on your USB drive.

Rescue and Recovery: No backups available for "local hard drive" with Full Restore

I can see all my backups in "view all backups" and can restore individual files, although when I select the option for "full restore", it reboots my PC and brings up the Rescue and Recovery interface which gives me the option for "full restore". When I select "full restore", it asks me to select the source.
As my backups are stored on my local hard drive, I select that source, however the scroll box is empty (no backups available for selection).
Can anyone recommend a solution to fix this problem, or should I remove and re-install Rescue and Recovery, then create new backups (and hope they appear in the list for full restore)?
I am running Rescue and Recovery 4.21.0016.00 on a Lenovo T61p with XP SP3.
Thanks.
Gary Grathen

Also, I have RnR 4.00.0117.00.
Where do I find and how do I delete these massive files?
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Message Edited by nonny on 04-24-2008 02:15 PM

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Rescue and Recovery - how can I move backups to another location

I would like to move ma backups from an external drive to other drive. I don't want to make a new full backup but I want to have access to all the previous backups but I just want to use some other external drive. I can't find an option in the Rescue and Recovery Software. Can I just copy the files to the new drive? I am afraid that there would be an error when I try to recover from the backup if I just copy them. Anyone ever tried to copy the backups and then recover from it?

I believe you should not have a problem. The \RRbackups is a "flat" file, geometry not a factor. If the backup external went from basic, to EFI, that might present problems.
What RNR version are you running? Version 5.1 stores more device info/attributes on 2nd HDD, and multiple partitions on the C drive.
Changes in this release:
[New functions or enhancements]
- Added an Active Directory Manager (ADM) setting to set the Create Rescue Media (CRM) function to external media.
- Added support for the unattended backup when you log off the system.
- Added support for the compatibility with the backup on any other computer that is in the same model with your computer if both computers are installed with the Microsoft Windows 7 operating system.
- It enables you to designate the hard disk drive where the Rescue and Recovery program stores the backup and designate the hard disk drive that you attempt to restore.Added support on the computer that is installed with more than one hard disk drive.
==
I dont think this is a issue with you. It seems the comments support multiple HDD like 3 on a system, choose HDD 1, 2 or 3. RNR 5.1 does add more registry entries to registry for all HDD's avaliable. And maybe C drive, partition 1. D drive partition 2, on the same physical. I want to backup C to partition 2. I can't confirm this.
Added support on the computer that is installed with more than one hard disk drive. <release notes. Boring, it has support 2nd hdd for years.
==
(1) What size is your \RRbackups to external old? 5 backups, 32?
(2) copy external old to new. The registry entries SHOULD not know any difference. You got 5 backups on external.
(3) Try a single file restore.
(4) Take a incremental backup to new external.
(5) 10 minutes later, try a FULL restore from item 4.
You might be the 1st user to ever do this, and it should work. I would take 1 last final backup to old external to be on the safe side of things.

Rescue and Recovery Not Finding Backups On USB Drive During Restore

Currently running Windows 7 Pro 64-bit on a W510. Rescue and Recovery cannot find my backups on the USB drive when trying to restore. They can be seen when not in restore mode. There are two partitions on the USB drive. The second contains the backups. I also tried plugging the drive into a server to access it as a network drive with the same result. R&R version 4.30.0025.00. I do not believe it has changed since I started the backups.
Solved!
Go to Solution.

Just a think, I'm pretty sure is about your version of R&R. Just between R&R4.30 and 4.31 is not compatible.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Deleting Rescue and Recovery backups

I using WinXP+SP3 and Rescue and Recovery 4. I launch Rescue and Recovery via Start-Programs-ThinkVantage-Rescue and Recovery. In the Window that opens I click 'Change schedule, name a backup, delete backups'. Another Windown opens and I can see my backups listed at the bottom of this Window. When I select a backup to delete, a small Window opens that asks if I'm sure I want to delete the backup. I say 'yes'. Another Windown opens that says 'Please wait while the backups are deleted'.
My issue is Rescue and Recovery seems to hang and never finishes the backup deletion. I see the access light on my external drive blink at first so Rescue and Recovery seems to be doing something at first but the 'Please wait while the backups are deleted' never closes. I let the delete run all night and when I got up, the Window was still there. I tried to delete another backup and got the same result.
What is causing the problem? I can see the contents of my external drive in Windows Explorer so I know my PC can access it.

rmbowma, welcome to the forum,
delete the last backup on it's own first, you should then be able to delete other backups.
Please remember that they are incremental backups, you can't delete for instance backups 2-5 leaving 1 & 6 as 6 is dependent on 2-5.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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ThinkVantage Rescue and Recovery 4 delete backups on T60p?

I have been trying to delete old backups on t60p with ThinkVantage Rescue and Recovery 4.21.0015.00 to make more room on my main and backup hard drives, but it says that I don't have enough room to delete the backup. I also have been trying to figure out what are the best ones to delete, as some seem to be more complete. The main drive has 8.26 GB and my backup has 1.74 GB. Can I just delete the older folders on the hard drive? Also, how do I create room on the recovery partition or remove it? It is taking up half of my 100 GB, so I am constantly running out of room.
Thanks,
Vince
T60p, 8743CTO, Bios 7IET36WW (1.17), Intel Core II Duo T7200, 2 GB RAM
Vince
T60p, Model 8743CTO, CPU T7200 Core II Duo, RAM 2 GB, Mobility ATI

vguinnane, welcome to the forum,
in the advanced settings of R&R - view/delete backups - select the last backup and delete it on it's own, you should then be able to delete the other backups.
As the backups are dependant on each other deleting everything between the first and last backup will render the last backup useless, you must work backwards.
Andy ______________________________________
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Rescue and Recovery Crashes While Deleting Backup Files

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