Rescue and recovery disk rejected

Cycling through the 6 disk set for rescue and recovery to reset to factory  conditions - disk 4 was not recognized "not the correct disk". Any suggestions for recovery from this, other than maybe starting over?

The six disk set came with the T61 computer. They are labelled "Product Recovery CD" and indicated as "For distribution only with a new ThinkPad PC". I am simply trying to get back to factory settings. Not interested in saving files or applications. Not trying to recover a backup. When I load the recovery disk made when the computer was new, I get a Lenovo rescue screen  with various options, including resetting to factory conditions which instructs to load the six disks. Thanks for any help.

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    Started to create a set of Rescue Recovery Disks, the Start Recovery Disk created OK, but when I inserted the 1st Disk of the recovery set, the program stalled for over 1 hour no activity, cancelled the operation using the Vista Task Manager Ctrl-Alt-Del.
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    You can't. Assuming your machine is on warranty Lenovo support should ship recovery disks to you without charge,
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  • R&R - need to re-create rescue and recovery disk

    I created a rescue & recovery disk, foolishly, on an SD card, not knowing that my ThinkPad couldn't boot from an SD card. I bought a similar-sized USB drive and cloned it onto the USB drive but it still won't boot from the USB stick, something about incorrect partition table size or something. So I want to use the R&R program itself to create a recovery disk, correctly, onto a USB stick this time, but now I can't because the program says it will only let me make one! How can I fix this? I figure there's an entry in the registry I need to delete.
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    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Cannot Boot To Windows After Rescue And Recovery

    I used the Rescue And Recovery disks (7 disks plus actually recovery cd) on my T42. I received the cd set direct from IBM. I've used the CDs in the past with no issues. This time after following the instructions and completing the restore, I cannot get the computer to boot to windows. It keeps going back to the Rescue And Recovery program. What can I do?

    Refer to the following guide:
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    I've come a long, long way," she said, "and I will go as far,
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  • T42 Rescue and Recovery password SOS

    Hey guys!
    I just got a refurbished T42 less than a month ago, and in that time period, the hard drive has crashed I did not have any recovery disks whatsoever so i ordered the complete seven disk set plus the 'rescue and recovery' disk. Prior to having these, i was getting the '<windows root>system32/hall.dll' message and it said that windows was corrupted. Upon receiving the disks, i changed the boot order to boot from CD, and inserted the 'rescue and recovery disk' and it booted all the way to a screen which asked for a password. I bought this laptop used so i have NO idea what it could be. Is there any way to bypass this password?!?! PLEASE HELP!! thank you.

    If it is the Rescue and Recovery password, you can format the hdd and reinstall a new Rescue and Recovery partition using those disks that you bought.
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    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Rescue and Recovery's disk management is pathetic and senseless, please help.

    I'm using an X61 (which i've been very happy with, by the way, not that this is relevant) which has Rescue and Recovery installed by default. This is okay, as I see the value of regular backups. However, the default setting is to keep a history of 5 of the last backups. Each backup consumes ~10gb of space for a total of about ~50gb if I let the program run as it came configured, which is totally unacceptable for a machine that has 100gb of storage. That's my first complaint.
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    I do not have an answer to this, but if you can tell me where I can go to actually attempt to delete the "backup" that R&R *did* create on my local drive, I would be most appreciative.  I had never used it (R&R) before (and I have used TP's going back *a long* time!) so I assumed when I tried it the first time that it would ask me where to put the backup, e.g. on the network, external drive, &c.  Instead, it started backing up *everything* to my local drive.  While it was running, I had to close the Tablet, which apparently did not make R&R happy.
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  • How to make the RESCUE AND RECOVERY hidden partition when changing the hard disk drive

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    • » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
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  • Urgent - Rescue and Recovery application affects CHKDSK function

    I hope this is the correct Forum/spot to post this:
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    Based on Nick’s recommendation I used the Hitachi Data Fitness Test 4.13 to erase all of the file on the hard drive.  The details of the installation are below:
    1.    Download the Hitachi Data Fitness Test 4.13 from http://www.hitachigst.com/hdd/support/download.htm (file dft32_v413_b00.iso) to another computer and created a bootable DVD using cdburn d: dft32_v413_b00.iso from the directory I downloaded it to.
    2.    I started the T61 and put the Hitachi Data Fitness Test DVD in the DVD drive and turned off the T61 and restarted the T61.  Note, the boot priority in the BIOS was set to ATAPI CD0:MATSHIAVDV-RAM.
    3.    I ran both the Hitachi Data Fitness Test Quick Test and the Advanced Test.  The drive past both.  The I ran the Erase Disk.  These took several hours to complete. 
    4.    After theErase Disk was complete, I rejected the Hitachi Data Fitness Test DVD and loaded the Rescue and Recovery CD from Lenovo () and restarted the system.
    5.    ThinkVantage Rescue and Recovery loaded and I selected “Restore” and then “Restore my hard drive to the orginal factory state”  [Next]  then “I do not want to save any files.”  [Next], [Next], and following the loading of the Rescue and Recovery Supplement CD, and six Product Recovery CD for ThinkPad T61, R61 Type 6480, 7659, 7658, 7660, 7661, 6378, 6379, 6481, 7663, 7662, 7664, 7665, 6337, 1959) and finally Rescue and Recovery Supplement CD again.
    Note there was a several minute wait after inserting the Rescue and Recovery Supplement CD for the second time and a system restart, for the Product Recovery to begin processing files.
    6.    During the Window creation, I cancelled the use Login for the Administrator’s password.
    I back up and running!
    Thanks,
    Marc 

  • Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

    Dear Lenovo Support Community,
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    5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
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    7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
    8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
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    10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
    11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
    12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
    13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
    My questions for dear members of this forum are:
    1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
    2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
    3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
    4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
    Thanks all for reading my long post and helping me. God Bless.
    Best Regards,
    AL_K

    Step One: Install windows
    Step Two: run system update
    Step Three: Your done (optionally have a beer and relax)
    Sorry, step three was a bit of humor I added.
    Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
    You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
    If you do end up using the original product recovery disc set, your steps are more like this...
    1. Install disc one...   wait 30-60mins
    2. Install disc two...   wait 30-60mins
    3. Install disc three...  wait 30-60mins
    4. Install disc four...   wait 30-60mins
    5. Install disc five...  wait 30-60mins
    6. Install disc six...   wait 30-60mins
    7. Install disc seven...   wait 30-60mins
    8. Install disc eight...  wait 30-60mins
    9. download latest service pack for windows and install (over an hour)
    10. Install (replace old version)  system update and run.
    11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
    12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
    Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps. 
    Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
    I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
    Do you like your beer cold and your pizza hot  
    Good luck, and enjoy your endeavours
    ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

  • Rescue and Recovery backup with external hard drive

    When I first backed up my computer to my WD 1 tb external hard drive using R&R, boot files were placed on the drive.  Recently, some files I had corrupted my external hard drive and I had to fully erase it.  Now, after making the drive recognizable again, I went to go back up my computer using rescue and recovery.  This time, it asked me whether or not I wanted to make the drive bootable, I said yes, but an error popped up saying I needed 1000 more mb, even though I had 931 gb open.  The backup started anyway, but it did not include any boot files.  Is there a way to make the drive bootable the next time I backup?  What is the difference between nonbootable and bootable?  Help? Thanks.

    I do NOT have a external Hard drive.  If you just zeroed the drive, it is blank.    Go into control panel,administrative tools, computer management, disk management.  See if you can get  a PROPERTIES of the external drive and post a Screen shot of that here.    This will show what partition(s) are there, Fat32 vs NTFS.  My experience is after you zero a drive, You have to boot your system, then use a Vendor (WD) standalone format utility or windows Disk manangement format, Make partition, etc.  The screen shot i need is the one that says: DISK 1  (d 298.09 GB NTFS 
    Healthy(active,primary partition).  This is what my 2nd drive, D, says. 1 partion on the drive.
    When i added my second hard drive, it was blank.  Booted up, BIOS recognized drive, Then i Formatted it with windows disk managment.  I then pointed R&R to take backups to that drive.  Create rescue media then made a Master boot record, install standalone R&R boots files, then took the backup.   This makes my 2nd drive bootable, should i ever care to boot my D drive up and have R&R standalone program in control.  Thus i have 2 bootable drives.  C boots into windows, D boots into the rescue and recovery standalone program.  I can also boot my C drive into R&R by hitting PF 11 at startup (bios) time. 
    Which version of r&r you have? Which version of windows? Windows 7 changed the way Master boot records are written.
    You can go into R&R, advanced menu,  create rescue media. Point to your External drive. WARNING. make sure the do not destroy existing  data block is checked.  IF YOU ARE brave, uncheck the destroy existing data.  This will erase everthing on the drive!!! <<Warning. And be sure NOT to  point to any drive you really love. 
    Buts lets  1st get the screen shot requested to make sure the drive is FORMATTED correcly. 

  • Recovering backup data from a previous version of Rescue and Recovery

    Dear All,
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    I created recovery CDs and did the full backup (USB drive)
    I changed disk (diagnostic reported warnings for the old one)
    I recovered system from CD
    I wanted to recover full backup/image from USB drive, however 
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    I wanted to recover single file (R&R 4.31)  from USB drive, however
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    What shall I do? upgrade R&R to 4.51? downgrade R&R to 4 (where are downloads)? something else? what R&R versions exist for W7?
    thanks in advance.

    Thank you for coming back to my issue.
    Creation date of  \RRbackups: Jun 11, 2013 
    USB backup is Win7 backup.
    What shall I look for in  folder\rr.log? I am copying here the last unsuccesful recovery attempt>
    Mon Jun 17 23:38:32 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F2​9B139CFE8\common\backups.dat
    Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\​common\backups.dat
    Mon Jun 17 23:38:32 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:36 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
    Mon Jun 17 23:38:37 2013 RescueRecovery: Getting GUI mask is 16
    Mon Jun 17 23:38:38 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
    Mon Jun 17 23:38:39 2013 RescueRecovery: OnInitDialog on Parent Panel and the nCount is 0
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:39 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecond​DriveSerNum
    Mon Jun 17 23:38:39 2013 RescueRecovery: Enter FindLocalDrive
    Mon Jun 17 23:38:40 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:42 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
    Mon Jun 17 23:38:44 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecond​DriveSerNum
    Mon Jun 17 23:38:44 2013 RescueRecovery: Enter FindLocalDrive
    Mon Jun 17 23:38:44 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:47 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
    Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:38:49 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:49 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
    Mon Jun 17 23:38:49 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:49 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:53 2013 RescueRecovery: Set LOCAL to UUID and reload backup before delete backup!
    Mon Jun 17 23:38:53 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F2​9B139CFE8\common\backups.dat
    Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\​common\backups.dat
    Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecond​DriveSerNum
    Mon Jun 17 23:38:53 2013 RescueRecovery: Enter FindLocalDrive
    Mon Jun 17 23:38:53 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:53 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
    Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - will check file m_iLocation=32, szBackups=\common\backups.dat
    Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - can't found file m_iLocation=32, szBackups=\common\backups.dat
    Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:38:55 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:55 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
    Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecond​DriveSerNum
    Mon Jun 17 23:38:55 2013 RescueRecovery: Enter FindLocalDrive
    Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:38:56 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:38:56 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F2​9B139CFE8\common\backups.dat
    Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\​common\backups.dat
    Mon Jun 17 23:38:58 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
    Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:39:00 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:39:00 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
    Mon Jun 17 23:39:00 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:00 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:00 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
    Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
    Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecond​DriveSerNum
    Mon Jun 17 23:39:00 2013 RescueRecovery: Enter FindLocalDrive
    Mon Jun 17 23:39:01 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:39:03 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
    Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:39:04 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:39:05 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
    Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:39:05 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:05 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:05 2013 RescueRecovery: OnPaint on Parent Panel and the nCount is 0
    Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
    Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
    Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
    Mon Jun 17 23:39:13 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:39:13 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
    Mon Jun 17 23:39:13 2013 RescueRecovery: winClientIsUSBDrive 2
    Mon Jun 17 23:39:13 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:13 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
    Mon Jun 17 23:39:15 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:16 2013 RescueRecovery: winGetDriveData find a (usb)
    Mon Jun 17 23:39:16 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:16 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F2​9B139CFE8\common\backups.dat
    Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\​common\backups.dat
    Mon Jun 17 23:39:16 2013 RescueRecovery: Restore executed: location=8 level=0
    Mon Jun 17 23:39:17 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
    Mon Jun 17 23:39:17 2013 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
    Mon Jun 17 23:39:17 2013 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /inheritance:r
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /grant:r *S-1-5-18OI)(CI)F /T /C
    Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: C:\RRbackups\*
    Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: "C:\RRbackups\SZ" /inheritance:d
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-1-0
    Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-5-32-544

  • How to restore Thinkpad T43 or R52 using rescue and recovery CD's

    The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
    1. Set your Laptop to Boot From the CDROM Drive.
    IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
    NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
    ACCESSING THE BIOS:
     During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
    Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
    2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
    3.Follow the on screen prompts.
    Choose to restore to Factory Specifications to Install OS, Applications and Drivers
     At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
    4.Follow on screen prompts (i.e. insert disk 1)
    5.The prompts will continue to ask for the discs in numbered order.
    6. Follow the instructions on the screen to restore laptop to factory settings
    7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
    8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
    AT THE END:
    Promps may ask for the supplemental disc again, follow the on screen prompts.
    Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
    SOMETIMES: (I dont know why)
    After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
    Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
    Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
    Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
    NOTE: instructions may also be valid for other Model Thinkpads.

    NNNNN wrote:
    SOMETIMES: (I dont know why)
    After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
    IIRC this was the normal recovery/restore procedure for older ThinkPads.  First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
    Newer machines combine both operations.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

    Hello all,
    Thank you in advanced for helping me out/any helpful advice you may have.
    System:
    Windows XP Professional
    T61
    4 GB RAM
    2.50 Ghz Dual Core Intel Processor
    120 GB Hard Drive
    140m nVidia Quadro video card (256 MB available memory I believe)
    Problem Summary:
    I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
    So in sequence of what I did:
    Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
    Decided that it would be best to just reformat the drive and start a clean install.
    I had not done a real back up recently (several months due to my own carelessness and being busy).
    I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
    To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
    Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
    I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
    Things are going well, factory restore is successful, no problems yet.
    Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
    Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
    AND
    'C:\Documents and Settings\Justin\Desktop'
    DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
    Is there anyway way that:
    That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
    There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
    My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
    I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
    That the files are 'hiding' somewhere due to their large size?
    Most importantly of all:
    IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of. 
    If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
    I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
    Thank you,
    -nofeet3
    Justin

    Hello , and ARGH !
    I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
    If anybody could help this would really be appreciated .
    Here is the story
    Lenovo SL500
    Windows XP SP3 I think
    Specs maybe not too important
    My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says 
    " lsass.exe - System Error
    the endpoint format is invalid "
    and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
    SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
    It rescues all the small files
    BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
    CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
    It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
    It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
    However , not a single music file is copied.
    It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
    I don't think the files are hiding , but if they are , maybe somebody could tell me where.
    I suspect though that Rescue and Recovery has "recorded"  the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
    nofeet3
    It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
    I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo  , and this is not a good demonstration of it's abilites at all .
    PLEASE HELP ME !!
    ANY HELP WOULD BE HIGHLY APPRECIATED !!
    Thanks so much in advance for any help anybody can give , and best regards ,
    Carl .

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