Rescue and recovery doesn't see my backup

I installed windows 7 a few days ago, I had vista, but I'm having some problems. the first
one is system migration assistant. I asked it to transfer my music folder and my passwords
from the password manager, which it both didn't. it ust didn't transfer them. luckily, I made
a backup before starting this business, but I can't see it when I open rescue and recovery!
the backup is on an external USB hard drive. when I open Rescue and Recovery, advanced
mode, set prefferred backup location to USB, start recovery and then list the backups, nothing is shown.
one more thing, if I was able to see the backup, getting back my music wouldn't be that much
of a trouble, but I think getting back my passwords will be more difficult. what's the easiest way
of getting back my passwords if I am able to see the backup?
when I open the RRbackups folder on the drive, there is a folder \RRbackups\Documents and Settings\Daniel Bakker\AppData\Roaming\Lenovo\Client Security Solution,
which contains a .pwm file, a file from which I suppose it holds the password data. so I thought, let's use the import function from the
password manager. but then of course it asks for the password which the file is encrypted with.
the password isn't my windows password, but is there any way to find out with which password it is encrypted?

I've seen some versions of R&R refuse to show backups when their total space taken was at or near the limit set in R&R. In advanced mode, set the limit as high as possible and see if they appear.
This is if you are working from the installed R&R. If you're running from a rcovery CD, never mind...
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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    I've seen some versions of R&R refuse to show backups when their total space taken was at or near the limit set in R&R. In advanced mode, set the limit as high as possible and see if they appear.
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    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • N200 Rescue and Recovery - where does it store backups?

    I've got an issue with the rescue and recovery on my laptop. I want to delete old backups and when I get my automated RnR pop up on a friday afternoon instead of doing a backup I click on the link that says "you can modify this schedule by launching RnR here". From that I get a list of all the old backups made on my laptop and the option to delete any one of them. I click on the delete button next to an old backup that's obviosuly taking up valuable HD space and a little window pops up telling me "Please wait while the backups are deleted" and then the little hour glass spins round and round for hours on end. I clicked this at 5pm this evening and it is now 11pm and it's still there. Don't think it's deleting anything and has just timed out. It's done this every time I try.
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    I believe you should not have a problem.  The \RRbackups is a "flat" file, geometry not a factor. If the backup external went from basic, to EFI, that might present problems.
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     ==
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     Added support on the computer that is installed with more than one hard disk drive. <release notes.  Boring, it has support 2nd hdd for years.
    ==
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  • Rescue and Recovery doesn't find backups

    Had a Thinkpad repaired under warranty, and got it back with a factory install.
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    Solved!
    Go to Solution.

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    One work-around that I have used successfully when I had an Acronis image but no R&R image is to do a full restore to factory using the factory recovery media (from Lenovo or home made on the TP) and then restoring only the windows partition from the non-Lenovo image.  This should leave the service partition, the MBR, and track 0 in the Lenovo mystery mode, and let the think button work, and you get your cloned up-to-date OS.
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    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.​00

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    Hi Customer,
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    Hmmm,
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    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Rescue and Recovery backup with external hard drive

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  • Rescue and Recovery: No backups available for "local hard drive" with Full Restore

    I can see all my backups in "view all backups" and can restore individual files, although when I select the option for "full restore", it reboots my PC and brings up the Rescue and Recovery interface which gives me the option for "full restore".  When I select "full restore", it asks me to select the source.
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    Note from Moderator: Please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help you.
    Message Edited by nonny on 04-24-2008 02:15 PM

  • Rescue and Recovery 4.5: Boot Environment does not list Backups on USB Drive

    Hello,
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    In the standalone boot of RNR, go to the advanced GUI, chose Restore.  After a few screens, you will see a restore from location, default is Local Hard drive.  This is a drop down list.  USB option is available in the drop down list. The USB must be connected during the standalone boot. If the backup is NOT the same UUID as your system, check the box that says show backups from all systems.
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  • Rescue and recovery 4.21 backup stays at 0%

    Hi all,
    I try to find a solution but nothing proposed on other threads worked for me up until know.
    Product: ThinkCentre M55e
    Rescue and recovery 4.21 with latest patches
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    Sun Aug 15 12:07:58 2010 RescueRecovery: Loc=8 NoPrimary=0
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    Sun Aug 15 12:07:59 2010 RescueRecovery: getProxyPipeName-Empty buffer returned from WTSQuerySessionInformation1.
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    Thank you.
    Solved!
    Go to Solution.

    Hi and thank you again for your information.
    No relevant information in the OS event viewer so I tried the Debugviewer application.
     I started Debugviewer just before lunching R&R, and I got the following
    00000000 12:01:58 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000001 12:01:58 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A3615D0 to volume      8A3582B0 "\Device\Harddisk0\DR0" 
    00000002 12:01:58 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000003 12:02:01 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000004 12:02:01 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A3D4C98 to volume      8A10B418 "\Device\Harddisk0\DR0" 
    00000005 12:02:01 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000006 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000007 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A303308 to volume      8A25B950 "\Device\Harddisk0\DR0" 
    00000008 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000009 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000010 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A1008C0 to volume      8A2EFAE0 "\Device\Harddisk1\DR3" 
    00000011 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000012 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000013 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0D8890 to volume      8A0ACC70 "\Device\Harddisk0\DR0" 
    00000014 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000015 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000016 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A1BE320 to volume      8A1BE1E8 "\Device\Harddisk1\DR3" 
    00000017 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000018 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000019 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0E5EF8 to volume      8A0E5DC0 "\Device\Harddisk0\DR0" 
    00000020 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000021 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000022 12:02:02 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A101978 to volume      8A0F4890 "\Device\Harddisk1\DR3" 
    00000023 12:02:02 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000024 12:02:17 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000025 12:02:17 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A131320 to volume      8A0A3C70 "\Device\Harddisk0\DR0" 
    00000026 12:02:17 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000027 12:02:17 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    the same info repeating
    00000060 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000061 12:03:24 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0A95B0 to volume      8A0A9478 "\Device\Harddisk1\DR3" 
    00000062 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000063 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000064 12:03:24 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0D9AF0 to volume      8A0D99B8 "\Device\Harddisk1\DR3" 
    00000065 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000066 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000067 12:03:24 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0E5A28 to volume      89CEB9C0 "\Device\Harddisk0\DR0" 
    00000068 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000069 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000070 12:03:24 πμ SFilter!SfAttachToMountedDevice:             Attaching 89CEB310 to volume      8A10C888 "\Device\Harddisk1\DR3" 
    00000071 12:03:24 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000072 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000073 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0AFEF8 to volume      8A0AFDC0 "\Device\Harddisk1\DR3" 
    00000074 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000075 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000076 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 8AA4BEF8 to volume      8A361DE0 "\Device\Harddisk0\DR0" 
    00000077 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000078 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000079 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A4A9AF0 to volume      89CE16F8 "\Device\Harddisk1\DR3" 
    00000080 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000081 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000082 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 89CF5890 to volume      8A0EEAF0 "\Device\Harddisk1\DR3" 
    00000083 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000084 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000085 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 89CCDEF8 to volume      8A0B0D50 "\Device\Harddisk1\DR3" 
    00000086 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000087 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000088 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A1BF1F0 to volume      89CDA888 "\Device\Harddisk0\DR0" 
    00000089 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk0\DR0", status=00000000 
    00000090 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume success for          8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    00000091 12:03:25 πμ SFilter!SfAttachToMountedDevice:             Attaching 8A0AF8A0 to volume      89CDD418 "\Device\Harddisk1\DR3" 
    00000092 12:03:25 πμ SFilter!SfFsControlMountVolume:              Mount volume - attached successfully to      8A9E9848 "\Device\Harddisk1\DR3", status=00000000 
    Until number 92 I see some information relevant to R&R, then I lunch the backup but do not receive any  other information in the Debugviewer log. After number 92 is only information about symantec live update.
    I got below the same message in the rr.log
    Sun Aug 22 00:03:24 2010 RescueRecovery: Loc=8 NoPrimary=8
    Sun Aug 22 00:03:25 2010 RescueRecovery: getProxyPipeName-Empty buffer returned from WTSQuerySessionInformation1.
    Sun Aug 22 00:03:25 2010 RescueRecovery: No user found to run command 'C:\Program Files\Common Files\Lenovo\msgbox.exe', waiting...
    I do not get any help from the information above. Please have a look and let me know if this gives you any ideas what might be wrong in my RnR application. I have tried uninstalling and reinstalling RnR several times but no luck.
    Thanks,
    gathan

  • Using Rescue and Recovery to make backups from 3 different machines

    Hello, I have three Thinkpad laptops, T400, X61 and R61i. I want to back up them using one external HD. The HD is divided into three partitions, the smallest for X61, the medium for R61i and the largest - for T400. I backed up all my laptops into the proper partitions (base backups), but now, then I want  to make partial backups, they all are going to the largest partition (intended for T400). Is it possible (and how) to cause R&R to always use the same partition for each laptop while backing up it?
    Solved!
    Go to Solution.

    Please read the following post:
    http://forums.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-backup-partition-second-ha...
    From this post:
    (1) Learn how to change security/options to peak inside the RRbackups folder
    (2) The conclusion
    outside of an existing RNR folder, For a NEW create RRbackups folder, it will choose the partition with the MOST FREE space.
    ===
    I will offer some commentary and match it to what you are seeing.
    (1) What release of RNR are on the 3 machines? same release? The newer RNR  (been like this for a while), uses the UUID to separate backups within the SAME backup folder.
    (2) for the C drive hdd, you CAN select another  partition on the C drive hdd to hold the rrbackups folder, from the Advanced menu parms. This option is NOT available for second HDD.
    (3) You will always have a RRbackups folder on the C drive.  If you uninstall RNR, the C drive RRbackups is deleted.  ***** Any RRbackups on external hdd will remain***
    (4) What you want to do will not work. RNR is expecting one RNR backups folder on the external hdd, thus implying only one backups folder. From RNR windows, view backups will ONLY show backups that match the UUID of the machine RNR is running on. If you run RNR standalone, you can go to the restore panel and check the "show all backups from all machines" options. This should show all 3 of your machines backups. There is no advantage to have 3 partitiions for 3 backup folder.  Sounds nice, wont work.
    ===
    I will walk you thru a basic how it works on your end.  Correct me if you see something else.
    (1) external HDD
    part 1. small.
    part 2. medium
    part 3. large
    All new partitions. All empty.  Back up large machine, it will chose part 3, create RNR backups folder, Take a FULL base backup. It will store the backup location in the C \RRbackups and the registry. This entry in the folder is named 0.  It should be roughly 1/2 the size of the Large machine C drive. Lets say 39 GB.  Run the next run.  This is an incremental backup (your term = partial).  This entry is named 1, and will be 2 GB., etc.
    You uninstall RNR. Reinstall, change location to Second. Run a backup.  This will be an incremental backup (2) and will continue where it left off. (ie, it should find the old folder with uuid inside).
    (2) the mess
    You backup medium computer. It will find the part3 RNR backups but no matching UUID. humm.. Will it use folder on part3 or choose a largest free space partition, like part 2.    You will have to test.  I would vote for part 3.
    ===
    In summary:
    I believe RNR is designed for only 1 rrbackups folder on an external HDD, regardless of the number of partitions. You seem to indicate you have 3 RRbackups folders on 3 partitions. Look inside each folder.  It might be just using part3 for all your backups and you just dont see it. (ie, were you using part 1 for small machine, took a backup, then added part 2 and part 3, etc). This might work.  Small machine is locked in on small part 1.  Large is locked in on part3. But if you uninstall RNR on small machine, reinstall, take backup.  hum.  It will probably switch over to part 3.  or find part 1.
    This is risk and time you do not need to take.  You want a solid plan that works. Based on this mess, I think RNR folks decided to design only 1 RNR backups folder on external.   

  • How to access another computer's backups with Rescue and Recovery

    Hi all,
    I'm in the middle of a disaster. It is a long story, but basically, here is what I need to do now:
    My laptop was backing up to my NAS using Rescue and Recovery (R+R). I no longer have that laptop. How can I access those backups and retrieve files using another Lenovo PC now?
    Here's what I've tried on the Lenovo PC to access the laptop's backups:
    When I open Windows Explorer and go directly to the NAS, I can see the RRBackups folder and the directory structure, but all the files are like Data0, Data1, etc. So can't restore those.
    When I open R+R on my PC and try to restore individual files from Network, nothing shows, as if there are no backups on the NAS.
    When I press F11 and boot into R+R, I can see the Scheduled Backups on my NAS, but when I click on them to access individual files, they appear empty.
    Thanks for your help.

    bighill89, welcome to the forum,
    do you know which version of R&R was installed on the ThinkPad and did you by any chance create a cd?
    If there are version differences between the two systems there may be problems recovering data out of the backups, using a rescue cd may help. The only doubts I have here is whether or not the correct network driver will be present on the cd allowing you to access the NAS.
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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  • Deleting Rescue and Recovery backups

    I using WinXP+SP3 and Rescue and Recovery 4.  I launch Rescue and Recovery via Start-Programs-ThinkVantage-Rescue and Recovery.  In the Window that opens I click 'Change schedule, name a backup, delete backups'. Another Windown opens and I can see my backups listed at the bottom of this Window.   When I select a backup to delete,  a small Window opens that asks if I'm sure I want to delete the backup.  I say 'yes'.  Another Windown opens that says 'Please wait while the backups are deleted'.
    My issue is Rescue and Recovery seems to hang and never finishes the  backup deletion.  I see the access light on my external drive blink at first so Rescue and Recovery seems to be doing something at first but the 'Please wait while the backups are deleted' never closes.  I let the delete run all night and when I got up, the Window was still there.  I tried to delete another backup and got the same result.
    What is causing the problem?  I can see the contents of my external drive in Windows Explorer so I know my PC can access it.

    rmbowma, welcome to the forum,
    delete the last backup on it's own first, you should then be able to delete other backups.
    Please remember that they are incremental backups, you can't delete for instance backups 2-5 leaving 1 & 6 as 6 is dependent on 2-5.
    Hope this helps
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
      Deutsche Community     Comunidad en Español    English Community Русскоязычное Сообщество
    PepperonI blog 

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