Rescue and Recovery error message

Hello everyone,
I hope someone can assist me.
I have a 3000 J series desk top computer that has a error message that comes up several times a day. It says Rescue and Recovery has failed and I need to click the site to upgrade Rescue and Recovery. I click it and the Lenovo web page comes up to the download page. I try to down load it and I get the error message " tvtiargot has stopped working. Do we need the Rescue and recovery or is this just a junk file that Lenovo puts on the computer?
Also how many memory ports are there in a 3000 j desk top? is there a way to find out without taking the cover off?

Lenovo J series has 2usb ports in the front and 2 in the back...If you need to use more a hub can be attached to one of the back usbports. Keep in mind one of the 2 ports in the back is used by the keyboard. Rescue and Recovery is notorious for not working properly in lenovo 3000J and thinkpad series. Some become corrupted and refuse to start..some are controled by Client Security..and sometimes will not open with the password or asks for one when you never created one. Beware...you delete Rescue and Recovery and you have a crash..you are toast ...The recovery disk that you make operates on the rescue and recovery format. It can be replaced by acronis..avail at staples..and more reliable ..but becareful about deleting the Rescue and Recovery program especially if you have enabled the client security...it is connected to the security chip in the bios..You many have to deactivate the chip first in the bios ..so you don;t get shut out of your computer....Addtitonal advise ..do not play sony/bmg music cd's in your lenovo..they can deactivate your cd/dvd drive as they contain a stealth program that can damage your system.
Other problems ..Roxio can severely slow down your system..and is most always a bundle sold with lenovo..You have to increase your virtual memory to almost 3000mb to speed things up..Upgrade your system to 2gb is you haven't already done so.. there are two memory slots...one is already occupied by 512mb memory chip..buy 2 1gb chips and put them in the slot after removing the 512mb. Open the cabinet...It is easy as changing a lightbulb.....good luck!

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Rescue and Recovery -- Error 25011. A file required to install could not be located.

I have 2613CTO T60 with WinXP Pro SP3 and IE8.
RnR v4.21 is installed on my system.
I have downloaded this RnR v4.23 installation package -
tvtrnr423_017en.exe 227,523,448 (English) Rescue and Recovery 4.23 for Windows XP
but when trying to install an error occured with the following message:
Product: Rescue and Recovery -- Error 25011.A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tvt file is located in the same folder as this setup package and restart this setup.
I also wanted to download this file to try installation again, but it missed indeed!
Moderator edit: Matched subject to question.

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
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Rescue and Recovery error on recovery

I have a T61p running Vista Ultimate. My hard drive failed and I am trying to recover from my files backed up with Rescue and Recovery. I have a clean new hard drive so I have to boot from the backup drive holding the rescue information. The recovery starts but after about 10% completed I get an error message saying "There is insufficient disk space to complete the restore. The (C partition may have files that were partially restored or not restored at all. You must increase the size of this partition to complete this procedure." I first used an identical 500 GB drive to the one that failed and then tried to restore to a 750 GB drive. Same error comes up. Any suggestions would be appreciated.

I don't think there are discs available, however you can download and install the latest R&R software from here:
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Just upgraded my ThinkPad T61 6460-D6G to Win7 Ultimate and after installing the new Rescue and Recovery software I get the following error message every time I back up my system to a USB external hard drive. "Back up did not completed succesfully"
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I don't think there are discs available, however you can download and install the latest R&R software from here:
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Just got one of these and I'm trying to make system boot and recovery discs using lenovo rescue and recovery. I get as far as being ready to write to the discs but then always get the same error message RC=31. I thought it might be the discs I was using but have tried a number now without any success.

hey ianst510i,
could you try the following :
http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...
Curious to know what version of the R&R is your T510i on ?
I would also suggest doing and update on your R&R via
http://www-307.ibm.com/pc/support/site.wss/MIGR-74582.html
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Rescue and recovery Error in Windows 7

Installation of Rescue and Recovery could not be completed due to error 25014 in Windows 7 please any one helpme to overcome this and do a sucessful installation.Advance thanks G.Abarjeethan

Are you sure it was 25014. I got 25011.

Rescue and Recovery error

I have a Lenovo 3000 N200 system laptop, type 0769 and Model: BWG which has developed a problem. Initially the laptop could not start and Windows Vista failed to load. I was forced to initiate the Rescue and Recovery mode and tried to restore the system, but now once the laptop has gone through the system restore it freezes. I have had to disconnect and then replace the battery to force it to restart but it keeps going to the Rescue and Recovery window; and nothing happens.
Please could someone help me out on how I can solved this problem; or where I can request for system restore CD

Hi
Remove the harddisk and connected to another computer as an storage with external USB connection. When system find the new hardware, go to MY computer, Rigth click on driver (probably will be D:/ ) then click on properties. Click Tools, see error check and scan for errors, Run for it. Then re connected the harddisk on Lenovo. If this is solves the problem you are lucky.
If it is not. You need recovery disk sets.
You need to do same process one more time but this time, when you click on driver with rigth click, You will need to FORMAT the hardisk. You need to delete all data to RUN new program for LENOVO. I know it hurts, but I try many options, End of it, That was the process I am running again my computer now. Goodluck.
JMC

Dell Inprision 2330 Backup and Recovery error message 0x4001100200001005

A week ago, there were problems with the computer Dell Inprision 2330, and I'm using a Dell Backup and Recovery to restore the disk C to the image stored on the dvd disks. 3 days ago the computer began to hang when windows starts. I decided again to restore the system with dvd, but this time got the error message 0x4001100200001005.
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I was very disappointed with this buggy system recovery. After I got tired of trying to restore the system, I found a post "Download Windows 8.1 Retail and OEM.iso". Did everything according to instructions. Now the computer is running. Activation performed automatically.
Recovery Media disks thrown in the trash.

Rescue and recovery emergency

I reqested help with rescue and recover a few days ago. I got some helpful advice from Hareth, which I appreciated.
He suggested that I just install the latest version of R & R, which made sense, but it did not work. I uninstalled the earlier version.
I kept getting errors; error# 25011.a. Also, that a tvt file was missing.
I am going to Turkey in a couple of weeks & want to be sure that I have R & R working. Please! Any help will be appreciated.

Hi Miperelman,
Please click on the below link, where you can find some steps on performing the system recovery.
Rescue and Recovery error message
Hope this helps!
Best regards,
Hemanth Kumar
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Step by step instructions for recovering your system using ThinkVantage Rescue and Recovery

Official Instructions for using ThinkVantage Rescue and Recovery.
Message Edited by carbon_unit on 11-04-2008 03:24 PM
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
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Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
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I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Rescue and Recovery Drive letters - error message

Trying to run Rescue and recovery after partitioning my hard drive results in the following error message:
"The last backup of this system included the following drive letters:
C:
Your system is currently backing up the following drive letters:
C:
E:
Please set the letters as they were previously and retry the backup. You may need to exclude partitions created since the last backup"
NOw I have changed the options to exclude E: but I was wondering is there any way to include it in backups - would I have to back up to a USB hard drive without any previous backups on it? And is it a good idea to use R&R to backup partitions?
Any advice much appreciated!
Solved!
Go to Solution.

Sorted - needed a formatted backup USB disk and that worked fine.

Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

Hi and thanks -
When Rescue and recovery backs up, I frequently get the error message, "This file is in use and can't be backed up. Close all programs and try again" [my paraphrase].
Here is everything I have tried:
Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.
Starting in Safe mode - Rescue and restore doesn't work at all
Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.
This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much. But recently the machine had a "fatal error", and all of the backups were useless. I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task. I do not want to meet this same fate again.
Can you help me?
Thanks!
Solved!
Go to Solution.

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read
Before attempting the above please ensure your system has no Internet access
Andy ______________________________________
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Error when installing Rescue and Recovery

Hello,
I own a 2 year old Thinkpad L430 running Win7 Pro 64bit.
I've been trying to install Rescue and Recovery because I want to reset my PC from the recovery partition, and as far as I understand the only way to do that is through RnR(?)
But whenever I go through the installer i get this error message:
click me
which, in english, basically says that there was and error with the return code 6.
After googling around for a while i found out that the fact that I once had a Linux Distrinution installed alongside Windows may be the cause of aforementioned error, because Linux replaces the default Lenovo boot loader with it's own GRUB one. When i removed the Linux distribution I typed the following into the command line: bootrec.exe /fixmbr to return to the Windows boot loader.
Do anyone know if the Linux thing is in fact the cause of the error?
Can I somehow restore the Lenovo boot loader or is there's some other way to install RnR and/or restore my PC?
Any help is truly appreciated!
thanks,
Simon

A typical factory ship of machine from Lenovo: (yours may not look like this).
Q (lenovo recovery)
contains Rescue and recovery standalone software. This standalone software also can call The factory recovery software, if the Factory software is still on the Q drive. Lenovo modifies the BIOS to support launch of standalone RNR.
Regardless of RNR installed or not, on the windows platform, standalone SHOULD launch. There is always a standalone RNR in the recovery partition.
==
workaround:
(1) order REcovery DVD from the support center. $50 us if not under warranty
(2) find a bud with a Lenovo machine. Create Rescue media to a DVD. Boot your machine with the DVD. If it finds the recovery partition intact, you can do a Factory reinstall. Rescue media is a standalone RNR, it will not rely on the boot structure on your C drive HDD>
(3) Your main issue is RNR install died with RC=6. This shows up. Check the msi logs in
C/users/YOURID/appdata/local/temp. I have researched some of these. It is confusion in the installer/ and the condition of the PDA/predesktop area (corrupted) . PDA is standalone rnr. Your PDA is probably just fine.
SO, which version of RNR did you try to install? Was it the USA english version or the NLS support version.
Your cant mix and match.
You cant switch from the English only version to NLS. denmark version, it will rc=6. I personally think this is a bug..
Region lang, local lang etc also confuse RNR installer.
The rc=6 occurs way after the installer had a bug in it. Yes it is trying to modify the MBR/BCD. I dont think your linux stuff mucked it up.
==
Simple solution:
Get a DVD of standalone RNR to perform the factory recovery.
-or- hit pff11 at boot time, and use RNR standalone for Factory recover<<< this shoud work. << my choice.

Error 25014 when trying to install Lenovo Thinkvantage Rescue and Recovery! Please help!

Hi there! I recently restored my laptop with a general copy of Windows 7 pro 64 bit. I had to redo all the drivers and software (of course). I had installed Rescue and Recovery before but had never used it. I tried to reinstall it today and it kicks back every time with the same error message (error 25014 code=6)! I had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used ( i have no clue how to combine them). Any advice as to how to get it working will be appreciated! Thanks for your help in advance!
Solved!
Go to Solution.

Error 25014 rc=6 is error installing the RNR boot manager.
Provide some information:
(1)Did your machine ship from Lenovo, with Lenovo factory system? If so what operating system was installed? vista, windows 7 home, pro etc? This would install with 3 partitions: system_drv, Lenovo recovery, (C).
(2)you state: I recently restored my laptop with a general copy of Windows 7 pro 64 bit
Does this mean you DID not do a Lenovo factory restore, but actually installed a retail version of win7 pro?
I will assume win7 pro retail for now.
(3)you state: I had installed Rescue and Recovery before but had never used it.
Was this in the past, lets say, on a factory shipped Lenovo system?
(4)you state: had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used
===
It appears to me, your HDD had a system on it. I see Ubuntu mentioned in your other posts. Your HDD had multiple parttions on it, including the 21GB partition. Then you decided to install a retail version of windows 7 pro.
During a install of retail windows, you have to pay close attention as to where it will install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
Note steps 7 and 8.
It appears you did the windows install ON TOP of existing HDD, with preexisting partitions.
===
Rc=6
The simple answer is RNR is already installed. Did you uninstall RNR before the install?
The complex answer:
When RNR install went to add its entries to boot manager,BCD (boot control data), it did NOT like the contents of the BCD, ie other entries parked in the BCD,ie, Linux. It expects to have 2 BCD slots used, windows and windows RE.
===
Give this some thought. See if it matches your situation.
==
I would erase the HDD via a standalone utility, then install win 7 pro retail, and all issues should clear up.
This Erase/delete can be done during windows install. see steps 7 and 8 above.

Rescue and Recovery error message

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