Rescue and Recovery error on recovery

I have a T61p running Vista Ultimate. My hard drive failed and I am trying to recover from my files backed up with Rescue and Recovery. I have a clean new hard drive so I have to boot from the backup drive holding the rescue information. The recovery starts but after about 10% completed I get an error message saying "There is insufficient disk space to complete the restore. The (C partition may have files that were partially restored or not restored at all. You must increase the size of this partition to complete this procedure." I first used an identical 500 GB drive to the one that failed and then tried to restore to a 750 GB drive. Same error comes up. Any suggestions would be appreciated.

I don't think there are discs available, however you can download and install the latest R&R software from here:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4Q2QAK

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Rescue and Reccovery Error

I have a Lenovo T60 that I have tried to restore to factory condition. I start with the Rescue and Recovery cd and then with Product recovery cd's. However when I when i get to the 3 rd cd of Product recovery cd I get a redunency error and then when I get through all 6 cd's I get the message that the the reovery failed. I have done this several times and it still fails. Thanks

What is the machine type and model of machine? ie, Thinkpad 440p 20AN-AOLTCD?Are you the original owner of the machine? If so, what year purchased?You state: specs:T440p 500GB mechanical drive with a 16GB ssd from the factory.Was the C drive on the 500GB HDD or on the 16 GB SSD? You state:The techs just replaced the hd with a new one and ran the recovery cds.Are the techs a computer repair shop? Most repair shops would NOT run Lenovo recovery software.My experience is they just add repair shop windows and say have a good day. When you took RNR backups to external hdd, was this really USB-HDD or second hard drive?Did you backup C +other partitions from the HDD or SSD? Locate C\SWHARE\rrpda.log.and enginepda.log .post both here via www.dropbox.com or similar file share utility.Also provide disk management screen shots of the HDD and SSD.

Satellite P850 Recovery Error: 0003

I've tried to restore my Toshiba Satellite P850 to out-of-the-box state. I ordered the Product Recovery Media directly from Toshiba. Following the 4-part dvd initialisation and file-copying process, the recovery wizard attempts to install Windows 8 onto the hard drive. Approximately 70% through, the process fails and displays:
Error: 0003
Recovery error.
Please prees [OK] to turn off the computer.
Hard drive (WinDFT) and memory tests (MemTest86) have passed. Multiple installation attempts - each failed. Complete format and repeated installation also failed.
Is there an issue with the recovery media? Could the hard drive require replacement (despite WinDFT passing)?
Any help truly appreciated.
Solved!
Go to Solution.

eagle3,
For completeness, and anyone experiencing the error issues mentioned above, we've finally come to a conclusion.
With replacement of HDD seeming more and more likely, I replaced the HDD with an existing (smaller) SATA drive i had at home, this would act as the test case to determine whether purchase of a new drive would be worthwhile?
Utilising recovery media, the process was smooth, efficient and seamless. Most importantly, error free.
The drawback is the user will need to replace the hard disk.
I want to thank you for all your suggestions as well as assistance.
jlore

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

Hi and thanks -
When Rescue and recovery backs up, I frequently get the error message, "This file is in use and can't be backed up. Close all programs and try again" [my paraphrase].
Here is everything I have tried:
Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.
Starting in Safe mode - Rescue and restore doesn't work at all
Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.
This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much. But recently the machine had a "fatal error", and all of the backups were useless. I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task. I do not want to meet this same fate again.
Can you help me?
Thanks!
Solved!
Go to Solution.

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read
Before attempting the above please ensure your system has no Internet access
Andy ______________________________________
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Error installing rescue and recovery 4.3 on windows 7

i have a sl410 with windows 7 ultimate(32bit) installed, but i failed to install rescue and recovery 4.3 for many times,reporting"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6".
why?
i found someone said about using a command line installation which will NOT install the RnR partition,but how to use command line installation?i've got only the tvtvrnr43_1027sc.exe downloaded file and the tvtrnr43_1027.exe in C:\SWTOOLS\apps\rnr43sc\ directory,how can i input the comands like setup.exe /a /s?which command should i use?

http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

Rescue and recovery Error in Windows 7

Installation of Rescue and Recovery could not be completed due to error 25014 in Windows 7 please any one helpme to overcome this and do a sucessful installation.Advance thanks G.Abarjeethan

Are you sure it was 25014. I got 25011.

Error runtime. rescue and recovery. wizrr.exe

hi all hope you can help me. I'm trying to restore a system with Rescue and Recovery but to get 5% gives me an error "Runtime error c: \ Program Files (x86) \ Lenovo \ Rescue and Recovery \ wizrr.exe"
Tell me know how to fix it. Thank you.

To recap:
(1) the machine seems to be fellow student on your team with a W520
(2) said machine will boot to windows OK (ie, the restore failure did not mess C drive up, it boots)
(3) user add new printer /drivers to machine, which dont work and wants to go back to earlier backup of system
(4) RNR version is 4.5.2 and backups are to USB
==
Technical:
RNR standalone does the restore. This software is found:
A. windows RNR. order the restore. It will switch to standalone RNR partition (on his W520). The order is placed on windows RNR, after selecting restore point. <<< this will be automatic, after order placed. It will reboot to the PDA, progress 5% screen.
B. Fellow user booted to the standalone RNR at boot time (PF11, thinkvantage blue button) AND had to go thru panels to order up the restore.
C. User had the USB plugged in. The BIOS boot sequence has USB first,and it booted standalone RNR software from the USB,then user had to go thru select panels.
D.Standalone RNR CD boot. This would require RNR, windows, create RESCUE media, and CD first in the boot sequence.
==
Regardless of a, b, c,d. Have user use ? of standlaone program to see the verison of the standalone software. The standalone version will be slightly different then the windows platform version (like .0 vs .1 in version number).
==
I suspect user booted from the USB which had an old standalone RNR version. version mismatch.
1) Remove USB in BIOS from the start up boot sequence
2)Order restore via windows platform, it will switch to PDA on HDD -or- boot to pda(pf11) and order restore via panels.
3)I also suspect when user upgraded to 4.5.2, the USB was NOT connected, thus the RNR standalone boot software on USB is older release. BUT the backups are 4.5.2 This not a issue NOW. Later....... Just RNR , create rescue media,point to the USB. Make sure the DO NOT DESTROY flag is set (default). This will upgrade the USB standlone RNR to 4.5. 2.
===
Post back if this matches the scenario.

Error when installing Rescue and Recovery

Hello,
I own a 2 year old Thinkpad L430 running Win7 Pro 64bit.
I've been trying to install Rescue and Recovery because I want to reset my PC from the recovery partition, and as far as I understand the only way to do that is through RnR(?)
But whenever I go through the installer i get this error message:
click me
which, in english, basically says that there was and error with the return code 6.
After googling around for a while i found out that the fact that I once had a Linux Distrinution installed alongside Windows may be the cause of aforementioned error, because Linux replaces the default Lenovo boot loader with it's own GRUB one. When i removed the Linux distribution I typed the following into the command line: bootrec.exe /fixmbr to return to the Windows boot loader.
Do anyone know if the Linux thing is in fact the cause of the error?
Can I somehow restore the Lenovo boot loader or is there's some other way to install RnR and/or restore my PC?
Any help is truly appreciated!
thanks,
Simon

A typical factory ship of machine from Lenovo: (yours may not look like this).
Q (lenovo recovery)
contains Rescue and recovery standalone software. This standalone software also can call The factory recovery software, if the Factory software is still on the Q drive. Lenovo modifies the BIOS to support launch of standalone RNR.
Regardless of RNR installed or not, on the windows platform, standalone SHOULD launch. There is always a standalone RNR in the recovery partition.
==
workaround:
(1) order REcovery DVD from the support center. $50 us if not under warranty
(2) find a bud with a Lenovo machine. Create Rescue media to a DVD. Boot your machine with the DVD. If it finds the recovery partition intact, you can do a Factory reinstall. Rescue media is a standalone RNR, it will not rely on the boot structure on your C drive HDD>
(3) Your main issue is RNR install died with RC=6. This shows up. Check the msi logs in
C/users/YOURID/appdata/local/temp. I have researched some of these. It is confusion in the installer/ and the condition of the PDA/predesktop area (corrupted) . PDA is standalone rnr. Your PDA is probably just fine.
SO, which version of RNR did you try to install? Was it the USA english version or the NLS support version.
Your cant mix and match.
You cant switch from the English only version to NLS. denmark version, it will rc=6. I personally think this is a bug..
Region lang, local lang etc also confuse RNR installer.
The rc=6 occurs way after the installer had a bug in it. Yes it is trying to modify the MBR/BCD. I dont think your linux stuff mucked it up.
==
Simple solution:
Get a DVD of standalone RNR to perform the factory recovery.
-or- hit pff11 at boot time, and use RNR standalone for Factory recover<<< this shoud work. << my choice.

Error 25014 when trying to install Lenovo Thinkvantage Rescue and Recovery! Please help!

Hi there! I recently restored my laptop with a general copy of Windows 7 pro 64 bit. I had to redo all the drivers and software (of course). I had installed Rescue and Recovery before but had never used it. I tried to reinstall it today and it kicks back every time with the same error message (error 25014 code=6)! I had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used ( i have no clue how to combine them). Any advice as to how to get it working will be appreciated! Thanks for your help in advance!
Solved!
Go to Solution.

Error 25014 rc=6 is error installing the RNR boot manager.
Provide some information:
(1)Did your machine ship from Lenovo, with Lenovo factory system? If so what operating system was installed? vista, windows 7 home, pro etc? This would install with 3 partitions: system_drv, Lenovo recovery, (C).
(2)you state: I recently restored my laptop with a general copy of Windows 7 pro 64 bit
Does this mean you DID not do a Lenovo factory restore, but actually installed a retail version of win7 pro?
I will assume win7 pro retail for now.
(3)you state: I had installed Rescue and Recovery before but had never used it.
Was this in the past, lets say, on a factory shipped Lenovo system?
(4)you state: had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used
===
It appears to me, your HDD had a system on it. I see Ubuntu mentioned in your other posts. Your HDD had multiple parttions on it, including the 21GB partition. Then you decided to install a retail version of windows 7 pro.
During a install of retail windows, you have to pay close attention as to where it will install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
Note steps 7 and 8.
It appears you did the windows install ON TOP of existing HDD, with preexisting partitions.
===
Rc=6
The simple answer is RNR is already installed. Did you uninstall RNR before the install?
The complex answer:
When RNR install went to add its entries to boot manager,BCD (boot control data), it did NOT like the contents of the BCD, ie other entries parked in the BCD,ie, Linux. It expects to have 2 BCD slots used, windows and windows RE.
===
Give this some thought. See if it matches your situation.
==
I would erase the HDD via a standalone utility, then install win 7 pro retail, and all issues should clear up.
This Erase/delete can be done during windows install. see steps 7 and 8 above.

ERROR occured when update the ""Rescue and Recovery 4.2""......

dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
hope you all will understand what i explain now......
i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
Error 25013: Error obtaining the Rescue and Environment drive letter
Error 25012: Error accessing the Rescue and Recovery service partition
at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
anyone try before ?
pls help me to solve the problem !!
P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
thanks so much !!
Regards

Hi Mark,
Good idea! No luck though, although my R&R partition is still healthy and boots nicely. I'm wondering if the solution wasn't actually the removal of your second hard drive. Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives. Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition. If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem. Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so. Can only find service call info on the website, which doesn't help to submit a bug.
Alec

Error 25011. A file required to install the Rescue and Recovery environment could not be located

Hello everybody,
May I have your help and support on this error I faced with in installing the new Rescue and Recovery Version 4.5
"Error 25011. A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tv.t file is located in the same as this setup package and restart this setup."
Awaiting,
Thanks
Hossein

heya,
I hope you managed to sort your issue out.
It's namely mentioned here - http://www-307.ibm.com/pc/support/site.wss/MIGR-69170.html
cheers
norbs

Rescue and Recovery to clone to Crucial Msata SSD drive Not Working Error

I have a T520 andI did a complete backup through Rescue and Recovery I did the back up to DVD. I then checked all the DVDs They all have data and are almost full. The T520 came with a Toshiba 500 gig HD, I have added a Crucial Msata 128 GiG, The T520 is running windows 7, and I have loaded the programs I use, and almost no data. The DVDs from the complete back up are marked as follows:
Final SP Backup
Startup Disk
1c
2c
3c
4c
Final Q
Final C
All DVDs are full I Take out the Toshiba 500Gig put in my Crucial Msata Drive Boot with the Startup Disk select complete restore select from CD/DVD The T520 Asks for all the disks Some are only used for a few mnutes then after I put in final C It says it is going to reboot select drive after reboot and then I get the error screen:
1. Insert Your windows installation Disc and restart your computer
2. Choose your language settings
3 Click Repair your computer
File: \windows\system32\winload.exe
Status: 0xc000000f
The Selected Entry could not be loaded because the application os missing or corrupt.
When you receive a laptop from Lenovo they do not give you Windows 7 discs. So there is no way to do a srt. All I want to do is get the Msata drive to boot and run the os and all my loaded programs. This way it is faster and more efficient. Is there a simpler way. Please help I have only got about 40 hours into this mess. Thanks for any help from the experts.
Chipman

I'm a bit confused about the process you are using and what you are trying to do.
If I understand you,
you currently have a working 500gb hdd with the operating system, your programs and your data.
You want to move your operating system to the mSATA drive and have your computer boot from there.
you have made a set of recovery disks using the Lenovo program. This is intended to restore your system to its original state (no data or extra programs)
Here are a couple of options
You can create a "backup and recovery" set of DVD's using the Windows built in programs (click the 'Start' button, then type 'backup' into the search box at the bottom) that will back up all of your system (OS, programs, data, setting etc.)
Use a stand alone program like Acronis to create a clone of your current disk
Thereafter
Remove your current 500gb drive from your machine
Install the mSATA drive
Restore whatever image you want (the Lenovo recovery, the Windows restore or the Acronis [or whatever program you used] image)
Reinstall your 500gb hdd and rename that drive to a letter other than 'C'

Rescue and Recovery installarion error

Hi,
From a win 7 clean installation I cant install Rescue and Recovery 4.5. I recieve error code 6.
Anyone knows whats the error about?
(C++ installed)
Regards
W530 2447-2EG W7 x64, T61p 6460-8WU W7 x64, T61 6460-65G W7 x64, T43 2668-F3G W7 x86.

This thread is old but there was no resolution... I'm having the same problem on my w520. Does anyone know how to fix this?

Rescue And Recovery Install error

trying to install on my X61 but not sure why it wont install.
I get the following (why can't I copy/paste the error message btw??)
Error 25014 : There was an error installing the rescue and recovery boot manager : return code 6
Any idea's?
Lenovo X200 Tablet / 350Gb HDD / 4GB RAM / Windows 7

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
SAP Specialist

Rescue and Recovery error on recovery

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