Rescue and Recovery F11 ne fonctionne pas

Bonjour à tous,
J'ai formaté mon SSD et depuis le formatage je n'ai plus la fonctionnalitée de la touche F11.
Cependant j'avais déjà formaté une fois et le touche F11 marchais quand même...
Avez-vous une manipulation pour rendre la touche F11 de nouveau fonctionelle ?
Voici le process que je fait : Rescue and Recovery ==> Sauvegarder maintenant ==> Support de récupération d'urgence.
Il me demande soit de créer des CD/DVD ou sur le disque dur interne mais il y a rien dans la liste déroulante... Et le bouton ok est grisé. Et si je fait annuler, il me fait quand même la sauvegarde. Mais la touche F11 ne fonctionne pas pour autant...
Merci à tous
Moderator Note; by all means please post in your own language for reasons of clarity. It would however be appreciated if an English version using a translation tool were to be added added.

translate.google.com translation of above post (with a little moderator license)
Hello everyone,
I formatted my SSD and since then the F11 key doesn't function.
However I had already formatted once and F11 worked
Do you have a method to make the F11 key functional again?
Here is the process I did: Rescue and Recovery ==> Save now ==> Support for disaster recovery.
He asks me is to create CD / DVD or on the internal hard drive but there is nothing in the list ... And the ok button is grayed out. And if I cancel it, I am still the backup. But the F11 key does not work for all ...
Andy ______________________________________
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Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration

(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?

hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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Bitlocker & ThinkVantage Rescue and Recovery on 64 Windows 7 Enterprise

Hi
I am attempting to setup ThinkVantage Rescue and Recovery 4 on a X300 ThinkPad with 64bit Windows 7 Enetrprise and BitLocker enabled. A installed ThinkVantage Rescue and Recovery 4 after turning on BitLocker, as stated in considerations in ThinkVantage Rescue and Recovery 4 readme file. When I press the blue ThinkVantage button and then F11, it starts ThinkVantage Rescue and Recovery 4, but shortly after splash screen with life-belt appears the notebook restarts and BitLocker requires keyfile to continue. When I give it the key file it boots nomally. However if I restart and attempt to enter ThinkVantage Rescue and Recovery 4 again - the same story repeats, so I'm unable to use ThinkVantage Rescue and Recovery 4. Then I disabled BitLocker encryption on boot drive, and ThinkVantage Rescue and Recovery 4 started to work normally, without touching anythnig else.
So, finally are Bitlocker & ThinkVantage Rescue and Recovery 4 compatible on 64 Windows 7 Enterprise? Any one having success with this combination?
Thanks, George

Its a known bug already reported by many thinkpad users running 64bit versions of Win7,Microsoft might issue a fix.If you want to report it to them
www.connect.microsoft.com
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Can't get Rescue and Recovery to Start

Hey all,
My computer is having hardware problems. I'm at the point of giving up completely on the computer, but I had a few files that I wanted to recover from it first. I've had Hard Drive issues before and usually just have to push the blue Thinkvantage button and rescue and recovery comes up.
However, this time I can't get it to start. I just go to a screen that says "Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11.
Any ideas?
I'm running Windows 7, the computer is a T61 that's a little over 3 years old.

I'm having the same problem as crimesofparis. My machine is just out of warranty. It came with XP Pro when I first received it. A while back, I received a copy of Win 7 32-bit from Lenovo. I installed it and everything has been fine. I recently purchased a new Thinkpad Edge and want to sell my T61. The new owner would like the XP back on it. I thought I would just run the R&R by pushing the blue Thinkvantage button, but when I do I'm getting the same thing,
"Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11. Apparently something changed when the W7 was installed, but Lenovo did not make me aware that the restore using Thinkvantage would stop working. There must another way to get to the restore partition (which appears to be intact) and restore from it. I also can not find my restore disks.
Lenovo, can you help?
Thanks

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

Rescue and Recovery Password not Accepted

There is a previous message with the same title but, it is marked solved. The solution does not work for my machine.
My ThinkPad T2300 (0768 -2UU) has crashed.
When I press F11, the ThinkVantage Rescue and Recovery 3 screen appears.
- I assume it is Version 3.
The Rescue and Recovery Workspace Logon window then appears. It has  the following fields.
- User Name: AutoFilled with my main ID (Jim).
- Windows Password: blank
- DOMAIN: Autofilled with Lenovo-xxxxxxxx
- Check box: "I forgot my Windows Password" It is grayed out!
When I put in my Windows Password, I get the following message. "Authentication failed. Please try again."
If I change to another id: Administrator, John etc. I get the following message. "The user has not been enrolled with the Client Security Solution. Only enrolled users may log on or recover their password/passphrase."
When I boot the machine, the best I can do is to get into DOS.   I have no passwords set in Bios. I have tried to remove the password with the following command  (C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove) .   I have scanned my machine and cannot find "app.exe".
How can I fix this problem?

Hi,
based on the informations, that you provided, this looks, like if the RnR partition was configured as secure for your CSS application.
So here are the steps, on how to get rid of the password request:
- start into OS
- open CSS
- go to Advanced-> Manager security policies
- in this new window you will see on the left side the option "Log on to Rescue and Recovery". Please select it and on the right site you can choose the correct option, that you want to user. Or just dissable it.
Your situation is, that you, or someone have protected the RnR partition with the CSS security policy. The command, that you noticed, that is not for this purpose, because there are multiple ways on how to set a password into RnR partition:
1) useind RnR => this is the option, where the command "pe_masterpw_app.exe -remove" would help
2) using BIOS => this was only by older systems
3) using CSS => this is the situaiton, that you see. The main hint is the domain field, which can be only comming from CSS
Let me know, if this helps.
Cheers

Unable to access the Rescue and Recovery workspace upon reboot

Hello forum.
I have a problem with getting access to the Rescue and Recovery area when I reboot.
Even though I have tried to hit both Enter, F11 and Lenovo Care bottom, I still do not get access to the Rescue and Recovery area. Instead the system just boot as normal, and Vista starts up. However hitting the F1 I get access to the BIOS, so can anyone help me with a solution on how to get access to the Rescue and Recovery area??
Regards
Bjorn

Hello Bjorn, welcome to Lenovo forums!
Sorry about your situation, but forum rules prohibit any password bypasses. You'll need to get relief from the previous owner. Locking thread.
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Rescue and Recovery and the Hidden Service Partition

When I got my G41 ThinkPad in November 2004 it had a Hidden Service Partition
of size 693 Mb. I'm a fan of Rescue and Recovery and upgraded it successfully
up through version 4.0, but when I tried to upgrade to 4.1 and later to 4.2 I got
an error that said there was not enough free space. After I learned that the error
was referring to free space in the Hidden Service Partition I had my hard drive
repartitioned so the Service Partition was 4 Gb. R & R 4.2 then installed, and I'm
now on version 4.21.0016.00.
The other day I noticed that my free space on C:\ had dramatically increased, and
on further investigation I found that my Hidden Service Partition was again 693 Mb.
I don't know how this happened, unless it was the result of my starting to rejuvinate
my system and then later cancelling out of that processs and doing a full restore. I
still get the 4.2 Rescure and Recovery menu on hitting the blue Access IBM button
when I boot, and it seems to work as expected.
My question is: Should I have my HDD repartitioned again to make a 4 GB Hidden
Partition?
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Hi,
I think your laptop is not set to boot from the DVD-rom. You have to 1st go to bios and set the 1st boot device to be the dvd-rom. After that, insert the recovery startup disc and it should take you to the recovery menu.
BTW, you should be able to recover from the service partition as long as you have not deleted it, even if windows is screwed up. Make sure you press the blue Thinkvantage button or the F11 key at startup and only then will it take you to the recovery menu.
Hope it works.
Message Edited by zachareth on 04-23-2009 11:08 AM

How to access another computer's backups with Rescue and Recovery

Hi all,
I'm in the middle of a disaster. It is a long story, but basically, here is what I need to do now:
My laptop was backing up to my NAS using Rescue and Recovery (R+R). I no longer have that laptop. How can I access those backups and retrieve files using another Lenovo PC now?
Here's what I've tried on the Lenovo PC to access the laptop's backups:
When I open Windows Explorer and go directly to the NAS, I can see the RRBackups folder and the directory structure, but all the files are like Data0, Data1, etc. So can't restore those.
When I open R+R on my PC and try to restore individual files from Network, nothing shows, as if there are no backups on the NAS.
When I press F11 and boot into R+R, I can see the Scheduled Backups on my NAS, but when I click on them to access individual files, they appear empty.
Thanks for your help.

bighill89, welcome to the forum,
do you know which version of R&R was installed on the ThinkPad and did you by any chance create a cd?
If there are version differences between the two systems there may be problems recovering data out of the backups, using a rescue cd may help. The only doubts I have here is whether or not the correct network driver will be present on the cd allowing you to access the NAS.
Andy ______________________________________
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Rescue and Recovery PARTITION not accessible

Hi,
I just wanted to reset my Thinkpad R52 (1846-CG) back to factory settings and therefore attempted to enter the RnR partion. After I selected the appropriate option in the boot menu, I got the following error:
Inf file txtsetup.sif is corrupt or missing, status 18.
Setup cannot continue. Press any key to exit.
I googled this error message, but all I could find was help concerning Bart PE and windows installation from USB-drives.... However this isn't my Problem...
Can anyone please help me on fixing this?
Every Idea, hint and/or suggestion will be very much appriciated, THANK YOU !

Hi,
the file "txtsetup.sif" is a so called "load file". This means, that this file usually contains informations on the load process , when you are starting into a Windows Pre Desktop area. This file hase always his specific loaction and in your case, what the error message want to tell you is that this file is missing and therefore the system has no imput on how to load all the files and library files, so that it can load the GUI <Graphical user interface> so that you can use your mouse, etc.
So in this situation I assume following:
You get this message, when you start the system and press F11, or the blue ThinkVantage button and after a short while it just shows you this error.
So here is what I would do:
- if possible start into Windows
- start the repair Rescue and Recovery => this should trigger RnR to "recheck" if all the files and folders are on the correct loaction and should basicaly repair also this file.
Please note, that you must use the same RnR version, so that nothing will go wrong. I would advice to check localy on your system or user Add/Remove programs to reinstall RnR.
Let me know, how it went.
Unforatunatelly I have not experienced such situation with RnR, but I did experienced it during my multiple Image deployments, where I have used WINPE.
Cheers

LENOVO 3000N200 0769 VISTA screen on rescue and recovery 4

Need your help please Wasn't the last person to use my Laptop. noticed sometime ago when triying to log in that my screen has default to Rescue and recovery 4; what make impossible for me to access windows. please i've all i could but no success. i can do manything with PC via rescue and recovery but as you all know without windows access it's a handicape; thanks in advance or your contribution regards Tino

Hi,
so from what I can understand, you have some issues with the OS and want to restore the system and you get the logon prompt when you try to access RnR PDA using the F11 key by system start.
If this is correct, then the reason, why you get this message is that you have entered an user name and password in the RnR GUI (security)
In case you don't know this password, then that is a bad sign. As this is now locked.
Please let me know, if I'm correct with the above assumption of your situation.
Cheers

Rescue and Recovery 4 and X31 HPA Restore Your Backups

Good morning!
Installed a new hard drive on my X31. I used a purchased set of official restore media to do a clean install of Windows XP with the HPA Predesktop Area in place.
Two weeks later all of my Windows and ThinkPad updates are complete and I am ready for a clean backup.
I installed Rescue and Recovery 4.23 and after a false start, I successfully made a backup to a USB Hard Drive that will boot into ThinkVantage Rescue and Recovery. The Windows software seems to be fully functional.
On normal bootup, however, if I use F11 or the Access IBM button, I am taken to the original Predesktop HPA interface -- so the partition is really there. The Factory Restore appears to now be functioning if I ever wanted to use it.
My problem (or questions) relates to the "Restore Your Backups" icon. When I select it, I get the message: "IBM Rapid Restore PC is not installed. Press the enter key to reboot to Windows and install IBM Rapid Restore PC."
Therefore, that portion of the HPA is not accessible.
And, therefore, other than a factory restore, there is no way to run restore from the HPA.
So, here are my questions:
1. Is there anyway to put the Rescue and Recovery 4 predesktop area in this HPA?
2. If so, would it wipe out the Factory Restore option?
3. Should I have made at least one backup with "IBM Rapid Restore PC" before the "Rescue and Recovery 4" installer removed it?
4. Is there any space on the HPA I can recover?
5. Is there a tool or method to delete the "Restore Your Backups" icon if it is non-functional?
This may all seem not that important but I do care about this awesome X31 and I really would like to know how all of these competing technologies interface with each other.
Thanks for any help.,
Charlie

> ... it does not support X30 or X31, this could be part of the problem.
It also says that it *** may *** work on other systems. My experience is that if the IBM/Lenovo software supports the X32 (and RNR4 does), then it will work just fine on the X31 (example: Access Connections; exceptions: drivers that are specific to the very few hardware differences like CDC daughter cards -- Bluetooth).
The existing version was uninstalled and it was "way older" than what is covered in those special instructions (thanks, I did check it out -- no directory or utility present).
This is probably the end point for me -- good advice: "If that does not work, and if R&R under Windows works, you might create Recovery media and then boot from that if you want to restore from backups."
So, here is one new idea and one new confusion:
The last "official" RNR that supports the X31 was version 3.1 but it contains this somewhat cryptic (to me) caveat:
Consideration 12
computers that have a hidden protected area (HPA), also referred
to as PARTIES, and have the Rescue and Recovery program installed
will not be able to boot into either the PARTIES or Rescue and
Recovery workspace after recovering the original factory contents.
To enable the PARTIES area again, restore a backup using either the
Rescue and Recovery program in the Windows environment or by booting
from rescue media and then uninstall the Rescue and Recovery program.
My thought: Should I uninstall RNR4, install RNR3.1, and then upgrade to RNR4?
My confusion: There are apparently two types of predesktop areas: HPA and Type 12.
Do RNR3 and RNR4 only use Type 12? If so, can it coexist with the HPA, can it replace the HPA on its own, or do RNR3 and RNR4 not install the Type 12 space nor update the HPA if the installer finds an intact HPA?
To recap, what I have now is an HPA as it would have existed in 2004. I have a working RNR4 in Windows. The Access IBM button and F11 boot to the HPA. What I would like is an RNR4 predesktop area that can do a factory restore.
Any more help would be greatly appreciated!
Thanks,
Charlie

Rescue and recovery not working

I wiped my hard drive and installed Ubuntu. Now I need Vista back to use some testing software for my state bar exam. Rescue and Recovery discs as well as f11 system restore keep giving me a startup error. Is Vista gone for good? Lenovo wants to charge me $45 to send discs that will work. Can get an an .iso for this version (Vista Business 64 SP1, I think) somewhere and use my product activation key on the bottom of the PC? I don't have time to search the forums and i'm not really an expert. Please help.
Solved!
Go to Solution.

http://www.mydigitallife.info/2009/04/29/windows-vista-with-sp2-rtm-slipstreamedintegrated-dvd-iso-i...
something here should work for you.
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Rescue and Recovery PROBLEMS

Hi guys. After installing rescue and recovery on my laptop am shocked to see that on my primary drive it isnt there. It is very bothering. If my OS dies I need this to work. How do I repair the boot environment on my T500 I have tried bootrec /fixmbr to no avail. It shows press f11 to boot recovery and them when I push it does nothing. Same with the blue thinmkvantage button. I am quote disappointed as this was also happening to my t61
ThinkPad Twist S230U-
OS-Windows 8.1 Pro 64-bit
CPU-Intel Core i7 3517U @ 1.90GHz Ivy Bridge 22nm Technology
RAM-8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard-LENOVO 3347CTO (CPU Socket - U3E1)
Graphics-Wide viewing angle & High density FlexView Display 1366x768 (1366x768@60Hz) Intel HD Graphics 4000 (Lenovo)
Storage-298GB Seagate ST320LT007-9ZV142 (SATA) 22GB SanDisk SSD U100 24GB (SSD) 29GB SDHC Card (SCSI)
Audio-Realtek High Definition Audio

You just need to launch the R&R application itself.
Go to Start --> Programs --> ThinkVantage --> Rescue & Recovery
If it's at least ver 4.x, you'll see a simplified main interface with 1 button to backup and 1 to restore. There should be a small link on the bottom left to Click on to go to the Advanced menu.
When you go to the R&R advanced view and choose Exclude Files from "Advanced" on the menu bar, it should show bring up a windows-explorer-like tree structure where you can select (put a check mark) in the boxes next to the folder and/or specific files you want to exclude from the backups.
From the same "Advanced" drop-down menu bar, you can select "Delete Backups" and then you'll see a list of your current backups. Simply select the ones you want to delete.
The other person who posted a reply said that you can't restore if you've replaced your hard drive. That's not exactly true. You can save your backups to external media (CDs/DVDs or USB drive). After you change out hard drives, you can restore from the saved backups that are on the external media.

Cannot star Rescue and Recovery tool

Hi, I was unable to launch normally windows so I tried to launch Lenovo rescue and recovery tool but it does not star either and is stucked on the screen with an image of lifebuoy and does not progress! Please help me how to proceed.

Hi Kukokuko,
Welcome to Lenovo Community!
Have you created the recovery media after the purchase of the system?
When you switch on the system after Lenovo logo keep tapping F11 key, this will take you to the recovery option.
Note: If you have done any changes in the HDD partition table then the recovery will not work, you can perform the recovery from the recovery media if you have created one.
Hope this helps.
Best regards,
Hemanth Kumar
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Rescue and Recovery F11 ne fonctionne pas

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